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D 14050.04
10.2007
ENTRYPOINT
ADMINISTRATOR
GUIDE
Software version EP1.0
D14050.04
OCTOBER 2007
Safety/
To Get You
Using the
Environmental
Up and Going
Entrypoint
Viewing the
Configuring
Maintenance
System Status
the Entrypoint
& Upgrade
1
TANDBERG
ENTRYPOINT
USER GUIDE
Dial Plan
Contact
Services
Examples
Information
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Summary of Contents for TANDBERG ENTRYPOINT
- Page 1 D 14050.04 10.2007 ENTRYPOINT ADMINISTRATOR GUIDE Software version EP1.0 D14050.04 OCTOBER 2007 To Get You Using the Viewing the Up and Going Entrypoint System Status Configuring Maintenance Dial Plan Services the Entrypoint & Upgrade Examples TANDBERG ENTRYPOINT USER GUIDE Contact Information...
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Page 2: Table Of Contents
Unpacking and Installation ... 11 Entrypoint Features at a Glance ... 12 The Front and Rear Panels... 13 Configuring Your Entrypoint via the RS 232 ... 14 Configuring the IP Address via the Front Panel ... 15 Using the Entrypoint Starting Up the Entrypoint ... -
Page 3: Trademarks And Copyright
Trademarks and Copyright All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. - Page 4 Copyright Disclaimers Disclaimers Environmental D 14050.04 10.2007 To Get You Using the Viewing the Configuring Up and Going Entrypoint System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Maintenance Dial Plan Contact Services & Upgrade Examples Information...
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Page 5: Disclaimer, License Agreements, And Patent Information
TANDBERG. TANDBERG reserves the right to amend any of the information given in this document in order to take account of new developments. -
Page 6: Operator Safety / Environmental Issues
Copyright Disclaimers Environmental Environmental D 14050.04 10.2007 To Get You Using the Viewing the Configuring Up and Going Entrypoint System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Maintenance Dial Plan Contact Services & Upgrade Examples Information... -
Page 7: Safety Instructions
Use only accessories specified by the manufacturer, or sold with the apparatus. To Get You Using the Viewing the Configuring Up and Going Entrypoint System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Communication Lines Do not use communication equipment to report a gas leak in the vicinity of the leak. -
Page 8: Environmental Issues
User Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. - Page 9 Viewing the Up and Going Entrypoint System Status TANDBERG Administrator Conference View Operation Settings Setup Conferences Configuring Maintenance Dial Plan Services the Entrypoint & Upgrade Examples CONTENT SERVER USER GUIDE TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Appendices Contact Information...
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Page 10: To Get You Up And Going
Disclaimers Environmental D 14050.04 10.2007 To Get You To Get You Using the Viewing the Configuring Up and Going up and Going Entrypoint System Status the Entrypoint TANDBERG ENTRYPOINT USER GUIDE Maintenance Dial Plan Contact Services & Upgrade Examples Information... -
Page 11: Unpacking And Installation
0ºC and 35ºC (32ºF and 95ºF) and between 10% and 90% non-condensing relative humidity. • Do not place heavy objects directly on top of the Entrypoint. • Do not place hot objects directly on top, or directly beneath the Entrypoint. -
Page 12: Entrypoint Features At A Glance
The TANDBERG Entrypoint enables sites on IP and UMTS Handsets to participate in meetings with each other with the quality and reliability found in all TANDBERG equipment. An Entrypoint system opens up a wide range of interactive video and call routing services. Entrypoint Capacity – Typical Scenarios Due to the fixed bandwidth of UMTS video telephony every call will be limited to 64 Kbits/s. -
Page 13: The Front And Rear Panels
(RAI) means that the Entrypoint is receiving framing info, but in this framing info the other side tells the Entrypoint that it is not reading the Gateway’s transmitted framing information. Typically, this may be a broken connector in the transmit (TX) part of the PRI cable. -
Page 14: Configuring Your Entrypoint Via The Rs 232
<subnetmask> To assign an IP Gateway address, type To configure the Entrypoint for IP dial in, register the Entrypoint to a Gatekeeper and enter Xconf ip address gateway H.323 services. For details, see <gateway IP-address> To Get You To Get You... -
Page 15: Configuring The Ip Address Via The Front Panel
Mode. UP/DOWN When finished editing use to go to Use the Confirm change menu. DHCP assigned IP-addresses are supported by the TANDBERG Entrypoint (factory default). UP key ENTER key DOWN key ESC key To Get You To Get You Using the... -
Page 16: Using The Entrypoint
Using the Entrypoint This section of the Entrypoint User Guide shows you how to gain access to the system, how to get an overview of ongoing calls, the menu operating principles, and how to dial from UMTS as well as from IP. Examples are provided for your convenience. -
Page 17: Starting Up The Entrypoint
Environmental D 14050.04 10.2007 Accessing the Entrypoint Forgot the Password? Reboot the Entrypoint. Connect to the Entrypoint via the serial interface once it has restarted. Login with User Name pwrec. No password is required. To Get You Using the Using the... -
Page 18: An Overview Of The Management Menu System
An Overview of the Management Menu System System Status windows of the Entrypoint can be accessed via the default URL: http://Entrypoint_IP_ Address/overview. Remote Number. This is the inbound number. Net. Indicates the net type, i.e. H.323, H.324m, SIP or Streaming. -
Page 19: Service Call Details
Service Call Details About Service Call Details View Call Details presents information about all calls routed through the Entrypoint, i.e. inbound and outbound numbers, duration of the calls and call status – i.e. ringing (alerting), connecting and connected. Incoming. Indicates the information belonging to the call leg of the calling party. -
Page 20: Call Setup Via Default Services
The Entrypoint activates the is set up. Via the phone book menu an The Entrypoint, when set in the dial plan, shows the DTMF Information screen. outbound call to another endpoint, e.g. a 3G Mobile, H.323 or SIP endpoint, can be The 3G handset user enters the extension (H.324m, H.323 or SIP alias) followed by the... -
Page 21: Dialling From Umts - Using Phone Book
Pressing followed by three times 6, i.e. search string to. Configuring Maintenance Dial Plan Services the Entrypoint & Upgrade Examples TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE respectively. -
Page 22: Viewing The System Status
Environmental D 14050.04 10.2007 To Get You Using the Viewing the Viewing the Configuring Up and Going Entrypoint System Status System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Maintenance Dial Plan Contact Services & Upgrade Examples... -
Page 23: Isdn/Pri Status (Pri Versions Only)
(RAI) means that the Entrypoint is receiving framing info, but in this framing info the other side tells the Entrypoint that it is not reading the Gateway’s transmitted framing info. Typically, this may be a broken connector in the transmit (TX) part of the PRI cable. -
Page 24: Isdn/Bri Status (Bri Versions Only)
ISDN line. Besides the indications on the webpage each ISDN BRI interface located at the back-side of the Entrypoint has a green and orange LED. The meanings of these LEDs are: •... -
Page 25: H.323 Gatekeeper Status
Gatekeeper. Port. Shows the destination port number on the Gatekeeper. In case the Entrypoint is in direct mode or in case the gatekeeper IP address is filled in incorrectly, the Entrypoint will not be registered with the Gatekeeper, and the Registration status is stated as Inactive. -
Page 26: Services
System Status System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE The default services, which come standard with an Entrypoint system, are: • Direct Inwards Dialling • • TMS Corporate Directory • Entrypoint Service Maintenance Dial Plan Contact Services &... -
Page 27: System Information
Environmental D 14050.04 10.2007 To Get You Using the Viewing the Viewing the Configuring Up and Going Entrypoint System Status System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Select System Information to access the System Information pane. -
Page 28: System Resources
TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE To view available resources of the Entrypoint, open System Resources of the Status tab, as shown here. This menu item shows the amount of active sessions, i.e. video and audio calls on this system. -
Page 29: Configuring The Entrypoint
Configuring the Entrypoint To configure the Entrypoint, hover with the mouse pointer over the System configuration to produce a drop-down menu. The drop-down menu consists of 6 items, i.e. ISDN, IP, H.323, SIP, SNMP and System, to configure respective system parts. -
Page 30: Isdn/Pri Configuration (Isdn/Pri Versions Only)
• UDI: In some situations the switch does not accept calls which use the correct H.324M capability. This setting makes it possible to use the Entrypoint in these situations via selecting UDI. • Prefix on National/International Numbers • Specifies the prefix, which has to be added to National and International numbers, respectively. -
Page 31: Isdn/Bri Configuration (Isdn/Bri Versions Only)
UDI: In some situations the switch does not accept calls which use the correct H.324M capability. This setting makes it possible to use the Entrypoint in these situations via selecting UDI. All incoming calls are accepted independent of their bearer capabilities, therefore audio calls are accepted as well. -
Page 32: Ip Configuration
DHCP server. • Static: If Static assignment is used, the Entrypoint’s IP address, IP subnet mask, and the Gateway’s IP address must be specified in the respective IP address fields. IP Ethernet Speed provides five settings to choose from: •... -
Page 33: H.323 Configuration
Authentication Password are incorrect. Selecting direct mode will result in no gatekeeper registration; hence it is not possible to dial through the Entrypoint via alias names. The H.323 Status shows Inactive. Address. Enter the Gatekeeper IP address that the Entrypoint should register to. Leaving this empty will result in direct dialling without the use of aliases. -
Page 34: Sip Configuration
Enabled. Entrypoint will use this Proxy for call setup. SIP proxy address. Enter the IP Address of the proxy server to which the Entrypoint will use for call setups. SIP proxy port. Enter the port number belonging to that SIP proxy IP address. -
Page 35: Snmp Configuration
SNMP Community names are used to authenticate SNMP requests. SNMP requests must have this ‘password’ in order to receive a response from the SNMP agent in the Entrypoint. The SNMP Community name is case sensitive! System contact. Used to identify the system contact via SNMP tools such as HPOpenView or TANDBERG Management Suite. -
Page 36: System
Entrypoint with the gatekeeper in stead. In case both the Authentication ID field and the System Name field are left empty the Entrypoint can not be registered with the gatekeeper. Services. The different IP services on the Entrypoint –... -
Page 37: Maintenance And Upgrade Tandberg
Contents Copyright Disclaimers Environmental D 14050.04 10.2007 To Get You Using the Viewing the Configuring Up and Going Entrypoint System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Maintenance Maintenance Dial Plan Contact Services & Upgrade & Upgrade... -
Page 38: Maintenance - General
Shows the currently installed Software version. • Hardware Serial Number. This unique identifier number for the Entrypoint must be provided when ordering Software Upgrades and Option Keys. Release Key. Needed to upgrade a system to a new version. Dot releases do not require an option key. -
Page 39: Maintenance - Upgrading The System
.pkg, file to be uploaded For dot release upgrades a Release won’t be needed. After the .pkg file has been selected, this will be uploaded into the flash memory of the Entrypoint. After the upload has been completed, this message is shown. ... -
Page 40: Maintenance - Option Keys, Password And Restart
Shows Forgot the password? Use the following procedure to set a new password: • Reboot the Entrypoint and connect to the Entrypoint via the serial interface once it has restarted. pwrec. No password is required. • Login with User Name •... - Page 41 Services On Entrypoint systems dial plans can be configured with default services. Four default services can be distinguished: • Direct Inwards Dialling • Dial Extension (IVR) • Menu • TMS Corporate Directory These services can be found under the Service Configuration tab.
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Page 42: Default Services
Default Services About Default Services The Entrypoint is equipped with a number of persistent default services, i.e. services stored in the on-board non-volatile memory. Therefore, these services will always be available after a system restart. The following persistent default services can be distinguished: •... -
Page 43: Dialplan Configuration
The H.323 registration will now fail, because”12@10.47.8.84” is not a valid H.323 prefix To Get You Using the Viewing the Configuring Up and Going Entrypoint System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Dialplan Details To view the dialplan entry details, click on the dialplan entry or on View/Edit of the respective dial plan. -
Page 44: Argument Details For The Default Did Service
Arguments settings the outbond prefix equals 1234. For an inbound connection to phone number 9876154 the Entrypoint will strip the prefix 9876 and the suffix 54 from the called number, hence the remainder equals 1. For the outbound connection the Entrypoint will add the prefix (configured in arguments) in front of the remainder, hence the outbound number equals 12341. -
Page 45: Argument Details For A Default Ivr Service
10.2007 IVR Argument Details To Get You Using the Viewing the Configuring Up and Going Entrypoint System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Net type. Identical to DID service (see the previous page for details). -
Page 46: Argument Details For A Default Menu Service
10.2007 Menu Service Argument Details To Get You Using the Viewing the Configuring Up and Going Entrypoint System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Allow forwarding. Identical to DID service – see two pages back for details. -
Page 47: Argument Details For A Default Tms Corporate Directory (Phone Book Service)
TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE TMS address. IP address of Tandberg Management System (TMS). Allow forwarding. Identical to DID service – for details, see three pages back. Show DTMF Information Screen. Identical to Dial Extension (IVR) service. -
Page 48: Dial Plan Examples
54321. In this way a range of ISDN numbers can be mapped onto for instance a range of H.323 numbers. To Get You Using the Viewing the Configuring Up and Going Entrypoint System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Check H.324m-H.323 H.324m... -
Page 49: Some Dial Plan Examples (I)
The E.164 alias to the secretaries video system has to be configured in the prefix field in arguments for this service to work Configuring Maintenance Dial Plan Dial Plan Services the Entrypoint & Upgrade Examples Examples TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT... -
Page 50: Some Dial Plan Examples (Ii)
IVR service, from which an H.323 endpoint number can be entered. The Entrypoint activates the Welcome picture and sound. The Entrypoint, when set in the dial plan, shows the DTMF Information screen. The endpoint user enters the extension (H.324m/H.323/SIP alias) followed by the # (pound-sign) to indicate end of number. -
Page 51: Secretary Service
Dial Extension, outbound call Menu Phone book service a secretary (No. Alice is connected to Bob via the Entrypoint box 9876 in this example). and therefore using resources, i.e. increasing Make sure that for the inbound call party, processor load. -
Page 52: Tms Corporate Directory
(lower right corner) is clicked on, the alphabetical search as shown to the right will be displayed. To Get You Using the Viewing the Configuring Up and Going Entrypoint System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Search Maintenance... -
Page 53: Contact Information
Fax: +1 212 692 6501 Video: +1 212 692 6535 E-mail: tandberg@tandberg.com To Get You Using the Viewing the Configuring Up and Going Entrypoint System Status the Entrypoint TANDBERG TANDBERG ENTRYPOINT ENTRYPOINT USER GUIDE USER GUIDE Maintenance Dial Plan Contact...
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