Program Window Is Not Displayed At Debugger Startup (Target Not Connected); How To Request For Support - Renesas Emulation Pod M3062NT3-RPD-E User Manual

(3) Program Window is Not Displayed at Debugger Startup (Target Not Connected)

Table 6.3 Checkpoints of errors when starting up the emulator debugger (target not connected)
ERROR 16005:
Can't connect with the target.
ERROR 16211:
The version of PD30 and the firmware on
the target are not same.
ERROR 16215:
Cannot communicate with the debugging
monitor.
ERROR 16014:
Communication ERROR.
Can't accept data.
ERROR 16231:
There was sent undefined data from
PC4700.

6.3 How to Request for Support

Fill in the text file the installer of the emulator debugger generates in the following directory and email
to your local distributor.
\SUPPORT\product name\SUPPORT.TXT
For prompt response, please specify the following information:
(1) Operating environment
(2) Problem
Error
• Operating voltage:
• Operating frequency: XX.X [MHz]
• Operating mode:
(1) Check the connection between the PC4701 and host
machine.
See the PC4701 User's Manual.
(2) Check that the PC4701 is powered on.
See the PC4701 User's Manual.
(3) Check that all emulator debugger settings, interface
cable connection and switches on the rear of the
PC4701 match.
See the PC4701 User's Manual and the emulator
debugger online manual.
(1) Check the connection between the PC4701 and this
product.
See "3.7 Connecting the PC4701" (page 39).
(2) Download the proper firmware.
See "4.2 Downloading Firmware" (page 56).
(3) Choose a proper MCU file in the Init dialog box.
See the emulator debugger online manual.
(4) Check that the descriptions in the MCU file are
correct.
See "2.4 (1) Making an MCU File" (page 25).
(1) Check that switch settings in the emulation pod are
correct.
See "3.4 Switch Settings" (page 34).
(2) Check that the oscillation circuit of the emulation pod
is oscillating properly.
See "3.3 Selecting Clock Supply and Replacing
Oscillator Circuit Boards" (page 30).
Check that the PC4701 LEDs at startup show normal
operation.
See "4.1 (3) LED Display When the PC4701 Starts Up
Normally" (page 55).
Check that the emulator debugger has not been started
up without shutting down the PC4701.
See "IMPORTANT: Note on Quitting the Emulator
Debugger" (page 12).
X.X [V]
Single-chip, memory expansion, or microprocessor mode
( 77 / 84 )
Checkpoint