Page 1 Title page SIP Firmware Release 1.1 for IP Phone 1120E User Guide...
Page 3: Revision History
Revision history Revision history July 2007 Standard 02.06. This document is up issued to support SIP Firmware for IP Phone 1120E Maintenance Release 1.1. January 2007 Standard 01.02...
Page 4 Revision history...
Page 5: Table Of Contents
Contents About the Nortel IP Phone 1120E ....11 Basic features ........11 Telephone controls .
Page 6 Logging out from the IP Phone 1120E ....55 Configuring the IP Phone 1120E ..... 56 Adjusting the display screen contrast .
Page 7 Contents Receiving a call ........81 Caller identification .
Page 8 Contents Deleting calls from your Call Outbox ....119 Viewing the details of a call in the Call Outbox ..120 Accessing the calls in your Call Outbox during a call .
Page 9 Contents Accessing your Friends list ..... . 145 Editing information about a friend ....147 Using Feature Key options .
Page 10 Contents Visual indicators ....... . . 188 Display screen icons ....... 188 Visual Alerter/Message Waiting Indicators .
Page 11: About The Nortel Ip Phone 1120E
About the Nortel IP Phone 1120E About the Nortel IP Phone 1120E Your IP Phone 1120E brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. The SIP IP Phone 1120E communicates using Session Initiated Protocol (SIP) after the firmware (FW) is upgraded to a SIP-enabled version.
Page 12 About the Nortel IP Phone 1120E • four Context-sensitive soft keys • graphical, high-resolution LCD display, backlit, with adjustable contrast • high-quality speaker phone • volume control keys for adjusting ringer, speaker, handset, and headset volume • six specialized feature keys: —...
Page 13 About the Nortel IP Phone 1120E Note: In this guide, user-defined feature key labels appear beside the keys, and Context-sensitive soft key labels appear directly above the keys. Figure 2 shows user-defined feature keys and Context- sensitive soft keys. Figure 2: User-defined feature keys and Context-sensitive soft...
Page 14: Telephone Controls
About the Nortel IP Phone 1120E Telephone controls Note: Your IP Phone 1120E may have fixed keys with icons or with labels. This document presents both versions of the fixed key. Use the Volume control buttons to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature.
Page 15 About the Nortel IP Phone 1120E Use the Enter key, at the center of the Navigation Key Cluster, to select menu items or to confirm changes. Note: The Enter key duplicates the function of the Context-sensitive soft keys Select, and Set.
Page 16 About the Nortel IP Phone 1120E When you receive a voice message, the red Visual Alerter/Message Waiting Indicator lights. Also, when the ringer sounds, this indicator flashes. When you receive an instant message (IM), the blue Visual Alerter/Feature Status Indicator lights.
Page 17 About the Nortel IP Phone 1120E Press the Quit key to cancel a current on- screen operation, or exit the menu. Note: Pressing the Quit key does not affect the status of active calls. Press the Outbox key to view a record of all outgoing calls.
Page 18 You can define these keys for specific functions such as Call Forward. Note: The IP Phone 1120E reserves the lower right key as the default user’s line key.
Page 19: Telephone Display
About the Nortel IP Phone 1120E Telephone display Your IP Phone 1120E has three display areas: • The upper display area provides line and feature key status. • The middle display area contains single-line information for items such as caller number, caller name, menu items, feature prompt strings, user-entered digits, date and time information, and telephone information.
Page 20: Context-Sensitive Soft Keys
About the Nortel IP Phone 1120E Context-sensitive soft keys Your IP Phone 1120E has four Context-sensitive soft keys beneath the LCD screen. The Context-sensitive soft keys access different features and menus depending on the state of the phone and the menu you access.
Page 21 About the Nortel IP Phone 1120E Press the Servcs Context-sensitive soft key Servcs to access the following features: 1. Search - use to search in the local directory (personal Address Book) and the global directory (network Address Book) for names and phone numbers.
Page 22 About the Nortel IP Phone 1120E Press the Prefs Context-sensitive soft key to Prefs access the following menu items: 1. Display - use to adjust the display settings of the LCD screen. 2. Audio - use to adjust tones, volume settings.
Page 23: In-Call Context-Sensitive Soft Keys
About the Nortel IP Phone 1120E 7. Network - use to access: — Server Settings — Device Settings — Diagnostics — Lock In-call Context-sensitive soft keys When you are in an In-call session the following menu items are accessible from the Context-sensitive soft keys:...
Page 24 About the Nortel IP Phone 1120E Table 2: Context-sensitive soft keys during an in-call session Action Press the Action Context-sensitive soft key to access the following menu items: 1. New Call/Conference - use to place the current call on hold and to initiate a new call or to begin a conference call 2.
Page 25 About the Nortel IP Phone 1120E Press the Audio Context-sensitive soft key Audio to access the following feature: 1. Change Audio Settings - use to adjust audio quality between three settings: — Low — Medium — High Note: You change audio settings to improve audio quality based on the available band width.
Page 26: Navigation Keys
Navigation keys There are a few important keys you should become familiar with to easily navigate within the many menus of the IP Phone 1120E. Table 3 shows important navigation keys and describes the function of each. Note: Menu items are listed and ordered by number. You can press...
Page 27 About the Nortel IP Phone 1120E Press the left side of the Navigation Key Cluster to erase a character (backspace) Navigation Key Cluster when you enter and edit text. Press the right side of the Navigation Key Cluster to create a space when you enter...
Page 28: Using A Usb Mouse
Using a USB Mouse The IP Phone 1120E is equipped with a USB port, to which you can connect a USB mouse. You can use the USB mouse to activate context- sensitive soft keys items and activate menu items.
Page 29: Available Ip Phone 1120E Call Features
About the Nortel IP Phone 1120E Available IP Phone 1120E call features The IP Phone 1120E is designed to be supported by a number of different call servers. The specific call server the IP Phone 1120E is connected to determines whether certain features are available to your phone. Call features must be assigned to your telephone and supported by call server software.
Page 30: Connecting The Components
Connecting the components Connecting the components Figure 6 shows connections on the IP Phone 1120E. Figure 6: IP Phone 1120E connections Accessory Expansion PC Ethernet port Module port LAN Ethernet port Tilt Lever Link lamp Connector AC Adapter jack Headset jack...
Page 31: Before You Begin
Connecting the components Before you begin CAUTION Damage to Equipment Do not plug your IP Phone 1120E into a regular telephone jack. This results in severe damage to the IP Phone. Consult your system administrator to ensure that you plug your telephone into a 10/100/1000 BaseT Ethernet jack.
Page 32: Connecting The Components Of The Phone
Connecting the components Connecting the components of the phone WARNING Your IP Phone 1120E is shipped with the base locked in position. To avoid damaging your phone, press the wall-mount lever, located just under the Handsfree key as indicated in Figure 7 on page 32, to release the base and pull it away from the phone.
Page 33 Warning: Use your IP Phone 1120E with the approved Nortel AC Adapter (model #N0023000) for this model of phone only. Note 1: Your IP Phone 1120E supports both AC power and Power over Ethernet options, including IEEE 802.3af standard power. To use local AC power, the optional AC adapter can be ordered separately.
Page 34 Connecting the components 3. Install the handset. Connect the end of the handset cable with the short straight section into the handset. Connect the end of the handset cable with the long straight section to the back of the phone, using the RJ-9 handset jack marked with the symbol .
Page 35 Figure 9: Cable routing tracks and mounting holes Method B Method A 8. Wall-mount your phone (optional). Your IP Phone 1120E can be mounted either by: (method A) using the mounting holes on the bottom of the phone stand, or (method B) using a traditional-style wall-mount box with RJ-45 connector and 15-cm (6-inch) RJ-45 cord (not provided).
Page 36 Connecting the components install the phone on the mounting screws, and then tighten the top screws. Figure 10: Rotate the phone into the wall mount position. Tilt lever Wall-mount lever Method B: Attach the 15-cm (6-inch) CAT5e cable, position the stand over the mounting rivets, and slide the phone down the wall so that the rivets fit into the slots on the stand, indicated in Figure 9 on page 35 (Method B).
Page 37: Entering Text
Entering text Entering text You can enter and edit text on your IP Phone 1120E using the following methods: • “Entering text using the telephone dialpad” on page 37 • “Entering text using the USB keyboard” on page 42 You make a call by dialing a telephone number (Directory Number) or by dialing a person’s alphanumeric SIP address (for example,...
Page 38 Entering text Figure 11: Context-sensitive soft key abc/123 For example, if you want to enter the letter “a”, press the abc/123 Context-sensitive soft key to switch to alphabetic input and press the number key once. If you want to enter the upper case letter “C”, press the number key six times.
Page 39: Ends Dialing
1 Note: No letters are associated with the 0 key. # Ends Dialing You can enable the IP Phone 1120E to use the Octothorpe (#) symbol to immediately dial the entered address or phone number.
Page 40 Entering text To enable the # Ends Dialing feature, press the Prefs Context-sensitive soft key and select Misc Options highlight # Ends Dialing and press the Change Context-sensitive soft key. To enable the # Ends Dialing feature: Choose one of the following: Back —...
Page 41: Setting The Dialpad To Alphanumeric Dialing
Entering text Setting the dialpad to alphanumeric dialing You can set the dialpad of the IP Phone 1120E to alphanumeric as the default. This eliminates the need to press the abc/123 Context-sensitive soft key when entering text. The abc/123 Context-sensitive soft key can still toggle between alphabetic and numeric input, but alphabetic is the default.
Page 42: Entering Text Using The Usb Keyboard
Entering text using the USB keyboard You can use a USB keyboard when connected to the USB port of your IP Phone 1120E, to enter text and numbers, access some features, and duplicate specific functions. For number entry in telephone applications (for example, when dialing), you can use the keyboard to enter digits (0–9), as well as * and #.
Page 43 Entering text Table 5: USB keyboard functions IP Phone 1120E Fixed Key Keyboard Key Break Goodbye (Release) Backspace Left arrow of Navigation Cluster Arrow left Left arrow of Navigation Cluster Arrow Right Right arrow of Navigation Cluster Arrow Up Up arrow of Navigation Cluster...
Page 44: Accessing The Ip Phone 1120E
Figure 12: User Login Screen When you log in to your IP Phone 1120E after the initial login you are required to confirm your login, enter your password, and select the duration of this session. However, the first time you use your IP Phone 1120E, you may need to complete some of the following: “Setting the domain”...
Page 45: Setting The Domain
Domain Context-sensitive soft key from the login screen. The current domain appears on the IP Phone 1120E LCD screen. You can edit the domain that is listed or press the Domains Context-sensitive soft key to access a list of available domains to which you can choose to connect.
Page 46: Selecting A Language
User Login screen. Selecting a language Your IP Phone 1120E has the capacity to operate using other languages, such as French. The phone may be provisioned with up to five languages by the system administrator. If the phone is provisioned with other...
Page 47 Accessing the IP Phone 1120E 2. Press the Up/Down navigation key to highlight the new language you want to use. 3. Choose one of the following: Select — Press the Select Context-sensitive soft key to change the language to the highlighted language from the list.
Page 48: Entering Your User Login And Password
IP phone and anytime you log out or reboot your phone. Note 1: If this is the first time to log in to the IP Phone 1120E, the system prompts you for a location. (See “Selecting a location” on page 52.)
Page 49 Accessing the IP Phone 1120E 4. Use the dialpad to enter your password. Note 1: When you enter your password, the last character entered appears. However, all previous characters are hidden. Note 2: When you enter your password and you use the navigation key to...
Page 50: Setting The Duration Of The Login
Accessing the IP Phone 1120E Setting the duration of the login When you enter your login and password the Duration screen appears. You enter the maximum length of time of this session. The default duration is “Permanent” and you remain logged into the phone until you log out.
Page 51: Timed Logout
Timed logout When you set a login time other than permanent, the IP Phone 1120E prompts you when the login time expires. Timed logout while phone is idle When the login time expires and the phone is idle (not on a call), you can do one of the following at the prompt: •...
Page 52: Selecting A Location
Selecting a location When you first login to the IP Phone 1120E, the system prompts you for a location. The location you select is saved in your User Profile. Depending on your service provider, the Enhanced Emergency Service uses the location you select or the Directory Number (DN) on the call server, when handling emergency calls.
Page 53: Creating A User Profile
To create your User Profile during login, press the Context-sensitive soft key when the Profile screen appears. The IP Phone 1120E automatically creates your User Profile and saves all settings and preferences to your user login. The next time you log in to the same...
Page 54: Overwriting Your Personal Address Book
The system administrator configures the system to enable this feature. If a new address book is available on the call server, the IP Phone 1120E prompts you to download the latest address book. Confirmation login screen When you complete the login process, login information appears.
Page 55: Logging Out From The Ip Phone 1120E
Accessing the IP Phone 1120E Logging out from the IP Phone 1120E To logoff from the IP Phone 1120E, either press the Servcs Context- sensitive soft key or the Services fixed key, select System, and select Logout from the menu.
Page 56: Configuring The Ip Phone 1120E
Configuring the IP Phone 1120E Configuring the IP Phone 1120E You may want to adjust a few settings of the IP Phone 1120E to conform to the environment where you use the phone. These settings are saved to your User Profile. This section describes some of the setting that you can customize on your IP Phone 1120E.
Page 57: Creating The Idle Screen Text Display
Configuring the IP Phone 1120E 2. Choose one of the following: Back — Press the Context-sensitive soft key to save the changes and return to the Display menu. — Press the Back Context-sensitive soft key to keep existing configurations and return to the Display menu.
Page 58: Setting-Up The Backlight Screensaver
Configuring the IP Phone 1120E Setting-up the Backlight Screensaver To set the amount of time the LCD screen remains backlit, press the Prefs Context-sensitive soft key, select Display, and select Backlight Screensaver from the menu. To set-up the Backlight Screensaver: 1.
Page 59 Configuring the IP Phone 1120E 2. Choose one of the following: Select — Press the Select Context-sensitive soft key to set the ring pattern and return to the Tones menu. Test — Press the Test Context-sensitive soft key to briefly play the selected ring pattern.
Page 60: Adjusting The Volume
Configuring the IP Phone 1120E Adjusting the volume You can adjust the volume of the IP Phone 1120E for the following: • Ring Volume • Handset Volume • Headset Volume • Handsfree Volume A sliding scale appears on the LCD screen display when you adjust the volume.
Page 61: Adjusting The Ring Volume
Configuring the IP Phone 1120E Adjusting the ring volume To adjust the ringing volume for an incoming call, press the Prefs Context-sensitive soft key select Audio, select Tones, and select Alerting Volume. To adjust an alerting volume: 1. To adjust the ringing volume of an...
Page 62: Adjusting The Volume Of The Handset, Headset, And Handsfree Mode
Configuring the IP Phone 1120E Adjusting the volume of the Handset, Headset, and Handsfree mode You can adjust the volume for the handset, headset, and the handsfree speaker of the IP Phone 1120E. To adjust the volume of the handset, press the Prefs Context-sensitive...
Page 63 Configuring the IP Phone 1120E To adjust the volume of the headset, press the Prefs Context-sensitive soft key, select Audio, select Voice, and select Headset To adjust the headset volume: 1. To adjust the headset volume use one of the following methods: —...
Page 64: Selecting A Language
Configuring the IP Phone 1120E To adjust the volume for handsfree mode, press the Prefs Context- sensitive soft key, select Audio, select Voice, and select Handsfree. To adjust the handsfree mode volume: 1. To adjust the volume for handfree mode use one of the following methods: —...
Page 65: Selecting A Date Format
Configuring the IP Phone 1120E To select a language: 1. Press the Up/Down navigation key to scroll and highlight the desired language (for example, German [Deutsche]). 2. Choose one of the following: Select Back — Press the Select Context-sensitive soft key to save the desired language and return to the previous screen.
Page 66: Selecting A Time Zone
Context-sensitive soft key to keep existing configurations and return to the Time Format menu. Selecting a time zone To select a time zone for the IP Phone 1120E, press the Prefs Context- sensitive soft key, select Misc Options, select Time, and press the Change Context-sensitive soft key.
Page 67: Selecting A Time Format
Configuring the IP Phone 1120E 3. Press the Up/Down navigation key to scroll through and highlight the time zones. Note: Time zones are listed based on GMT format. For example: — GMT -11:00 Samoa — GMT -10:00 Hawaii 4. Choose one of the following:...
Page 68 Configuring the IP Phone 1120E 3. Press the Up/Down navigation key to scroll and highlight a time format: — 12-hour — 24-hour — French 4. Choose one of the following: Select Back — Press the Select Context-sensitive soft key to save the time format and return to the Time Format menu.
Page 69: Making A Call
Making a call Making a call This section describes methods of making a call. You can make a call from your IP Phone 1120E using any of the following: • “Making a call using off-hook dialing” on page 70 •...
Page 70: Making A Call Using Off-Hook Dialing
Making a call Making a call using off-hook dialing Off-hook dialing 1. Make a call using one of the following off-hook dialing methods: Chad — Pressing the Line feature key — Lifting the handset — Pressing the Headset fixed key —...
Page 71 3. Press the Send Context-sensitive soft Send key to immediately initiate the call. Note: The IP Phone 1120E automatically initiates a call shortly after you enter the SIP address or phone number. You can program a feature key to use as a shortcut to dial a number or a SIP address.
Page 72: Making A Call Using On-Hook Dialing
Making a call Making a call using on-hook dialing You can make a call by using on-hook dialing. You enter the SIP address or phone number before going off-hook. Note: When using this method you cannot toggle between alphabetic or numeric input, so this method may not work. Use these steps to make a call by dialing before initiating the call: On-hook dialing: 1.
Page 73: Using Handsfree Calling
Making a call Using handsfree calling While on an active call, you can switch between handset and handsfree mode. To discontinue a handsfree call: Press the Goodbye To mute a handsfree call: 1. Press the Mute key. The LED indicator lights.
Page 74: Using Call Subjects
Making a call To use a headset: 1. Connect the headset to the headset jack or the handset jack. 2. Press the Headset key. The LED indicator lights. Note: To release a Call, press the phone Goodbye key or press the button on the wireless headset, if equipped.
Page 75 Making a call To enter call subject from a list: Subject 1. Press the Subject Context-sensitive soft key to send a Call Subject with the call you are making. A list of Call Subjects appears on the LCD screen. 2. Press the Up/Down navigation key to highlight the Call Subject you want to...
Page 76 Making a call Next 5. Press the Next Context-sensitive soft key to continue. Back Press the Back Context-sensitive soft key to return to the previous menu. Note: When you select a subject from this list it appears on the screen before you send the call.
Page 77 Back Press the Back Context-sensitive soft key to return to the previous menu without sending the new Call Subject. Note: The IP Phone 1120E saves the new Call Subject to the list of Call Subjects for later use.
Page 78: Managing Call Subjects
The number of Call Subjects that are stored on the IP Phone 1120E depends on how the phone was initially configured. You can modify, delete, and add Call Subjects while the phone is in the idle state.
Page 79: Deleting A Call Subject
Making a call 4. Choose one of the following: Save Back — Press the Save Context-sensitive soft key to add the new Call Subject or press the Back Context-sensitive soft key to return to the previous menu without adding a new Call Subject.
Page 80: Editing A Call Subject
Making a call Editing a Call Subject To Edit a Call Subject with the phone in the idle state, press the Prefs Context-sensitive soft key, select Feature Options, and select Call Subject from the menu. To edit a Call Subject: 1.
Page 81: Receiving A Call
LCD screen. When you receive a call from a contact that is entered in the IP Phone 1120E Address Book, the caller’s information appears as it is in the Address Book. You can restrict the information displayed for incoming calls or calls you make.
Page 82: Answering An Incoming Call
Receiving a call Answering an incoming call To answer an incoming call: To answer an incoming call use any of the following methods: Answer — Press the Answer Context-sensitive soft key which activates a Handsfree call. — Lift the handset —...
Page 83: Redirecting An Incoming Call
Receiving a call Redirecting an incoming call When you receive a call, you can choose to redirect the call directly to another destination without answering the call. To redirect a call, press the Redrct Context-sensitive soft key. To enter a SIP address or phone number where you want the call redirected use one of the following methods: •...
Page 84 Receiving a call To redirect a call using the Address Book, Call Inbox, or Call Outbox: Redrct 1. Press the Redrct Context-sensitive soft key to redirect an incoming call. 2. To select a SIP address to redirect the call to, do one of the following: —...
Page 85: Declining An Incoming Call
Receiving a call Declining an incoming call You can decline an incoming call by pressing the Decline Context- sensitive soft key. You can decline a call with or without giving a reason. You can create custom decline reasons and have the option of selecting one.
Page 86 Receiving a call 3. Do one of the following: Send — Press the Send Context-sensitive soft key to send the selected decline Back reason to the caller. — Press the Back Context-sensitive soft key to abort the call decline and return to the incoming call screen.
Page 87: Managing Call Decline Reasons
Receiving a call Send 5. Press the Send Context-sensitive soft key to send the new custom decline reason to the caller. Note: The phone adds the new reason to the list of Call Decline Reasons for Back future use. Press the Back Context-sensitive soft key to return to the initial Decline Call...
Page 88 Call Decline Reason. Note: The IP Phone 1120E saves the new Call Decline Reason to the list of Call Decline Reasons for later use. To delete a Call Decline Reason: 1.
Page 89 Receiving a call To edit a Call Decline Reason: 1. Press the Up/Down navigation key to scroll through and highlight the Call Decline Reason to edit. Edit 2. Press the Edit Context-sensitive soft key to edit the selected Call Decline Reason. 3.
Page 90: Ignoring An Incoming Call
Receiving a call Ignoring an incoming call You can terminate an incoming call alert without answering the call or sending a Decline Call reason by pressing the Ignore Context-sensitive soft key or by pressing the Goodbye fixed key. The caller continues to hear the ringing tone but is unaware that you are ignoring the call.
Page 91: The Address Book
The Address Book The Address Book The Address Book is a personal directory of contacts from which you can make a phone call or send an IM. You can access the Address Book while on a call and start a new call from the highlighted contact. You can use the Address Book to do the following: •...
Page 92: Initiating A Call From The Address Book
Figure 17: Contact Details Initiating a call from the Address Book You can initiate a call directly from your IP Phone 1120E Address Book. Note: If your service provider requires that a Directory Number (DN) be used to initiate a call, the Address Book entry must have the DN in order to initiate a call.
Page 93: Adding A Contact To Your Address Book
The Address Book You can also access the Address Book while in an active call and initiate a new call. The IP Phone 1120E automatically places the active call on hold when you initiate a new call. To select a contact from the Address Book to call, press the Directory fixed key.
Page 94 The Address Book To add a contact to your Address Book: 1. Press the abc/123 Context-sensitive soft key to toggle between alphabetic and numeric characters. 2. Use the dialpad to enter a name for the new contact and press the Next Context- sensitive soft key to continue or press...
Page 95: Editing A Contact In Your Address Book
The Address Book 4. Do one of the following to complete the entry: — Press the Context-sensitive soft key to designate the contact as a friend and return to the address menu screen. — Press the Context-sensitive soft key if you do not want a contact designated as a friend, and return to the address menu screen.
Page 96 The Address Book Edit 2. Press the Edit Context-sensitive soft key to Edit the contact’s information. 3. Press the abc/123 Context-sensitive soft key to toggle between alphabetic and numeric characters. 4. Use the dialpad to enter the new name for the contact and press the Next Context-sensitive soft key to continue or press the...
Page 97 The Address Book 6. Do one of the following to complete the entry: — Press the Context-sensitive soft key to designate the contact as a friend and return to the address menu screen. — Press the Context-sensitive soft key if you do not want a contact designated as a friend, and return to Back the address menu screen.
Page 98 The Address Book Delete 3. Press the Delete Context-sensitive soft key to completely delete the contact from the Address Book. 4. Press the Context-sensitive soft key to confirm or press the Back Context- sensitive soft key to return to the Back previous menu.
Page 99: Copying Information To The Address Book
The Address Book Copying information to the Address Book To copy information from the Call Inbox or the Call Outbox screen to the Address Book use the Copy fixed key. Note: If you press the Copy fixed key while in idle mode the message, “No content selected for copying”...
Page 100 The Address Book 4. Use the dialpad to enter a name for the new entry and press the Next Context- sensitive soft key to continue or press Back Context-sensitive soft key to return to the previous menu. Next Note: If you do not need to change the name for the contact, press the Next Context-sensitive soft key.
Page 101: Searching For A Contact In The Address Book
1st Character Search (Performs a search based on the first character you enter) • Name Search (Performs a search based on the name you enter) To set the method the IP Phone 1120E uses to perform a search, press Prefs Context-sensitive soft key, select Misc...
Page 102: Using The Search Feature In The Address Book
The Address Book To change the search method: 1. Press the Up/Down navigation key to highlight the Search Method you want to use as the default when you search for a contact. — 1. Index Search — 2. 1st Character Search —...
Page 103: Using The Search Feature
The Address Book Using the Search feature You can search for a contact that is in your IP Phone 1120E Address Book (Local Search) or for a contact in a directory that is stored on the call server (Global Search). You can save a contact’s name and SIP address found on the call server to your personal Address Book stored in your IP Phone 1120E.
Page 104 The Address Book Search 4. Press the Search Context-sensitive soft key. Back 5. Press the Back Context-sensitive soft key to return to the previous menu. Note: When the search is unsuccessful, the following message appears: No entries found for <search criteria> When a search result is successful you can do one of the following: —...
Page 105: Using Global Search
The Address Book Using Global Search To use the Global Search feature either press the Services fixed key or press the Servcs Context-sensitive soft key, select Search, and select Local Search from the menu. To perform a Global Search for a contact : 1.
Page 106 The Address Book When a search result is successful you can do one of the following: — Press the Up/Down navigation key to highlight a contact from the search result, and press the Call Call Context-sensitive soft key to initiate a call.
Page 107: Call Inbox
Call Inbox Call Inbox While your IP Phone 1120E is active, all incoming calls are saved in your Call Inbox. You can view the following details about each call: • Call status (Missed or Answered) • Name of the caller •...
Page 108: Accessing The Call Inbox
Call Inbox Accessing the Call Inbox You can access the Call Inbox and initiate a call when the phone is: • Idle (See “Initiating a call from the Call Inbox” on page 112.) • Active (See “Accessing the calls in your Call Inbox during a call” on page 115.) To access the Call Inbox, press the Msg/Inbox...
Page 109 Call Inbox Delete — Press the Delete Context-sensitive soft key to delete the highlighted call or all calls in your Call Inbox. (See “Deleting calls in your Call Inbox” on Exit page 114.) — Press the Exit Context-sensitive soft key to exit the Call Inbox.
Page 110: Viewing The Details Of A Call In The Call Inbox
Context- sensitive soft key to designate the new entry as a friend or not. The IP Phone 1120E saves the entry to the Address book and returns you to the Inbox screen. Prev — Press the...
Page 111: Managing Missed Calls
Managing missed calls When you do not answer incoming calls, the number of new calls you have appears on the IP Phone 1120E LCD screen. For example, if you miss three calls the following message appears: “3 new calls”. To view...
Page 112: Initiating A Call From The Call Inbox
Call Inbox Note: The IP Phone 1120E deletes only the missed calls from the Call Inbox. Exit — To exit the Inbox and return to the idle phone screen, press the Exit Context-sensitive soft key. Initiating a call from the Call Inbox...
Page 113 Call Inbox 2. You can initiate a highlighted call in the Call Inbox list or from the details screen of a caller, by doing one of the following: — Lift the handset. — Press the Headset fixed key. — Press the Handsfree fixed key.
Page 114: Deleting Calls In Your Call Inbox
Call Inbox Deleting calls in your Call Inbox When you delete calls from the Call Inbox both missed calls and answered calls are deleted. When you view the missed calls and select delete, only the missed calls are deleted. To delete calls from your Call Inbox: 1.
Page 115: Accessing The Calls In Your Call Inbox During A Call
Call Inbox Accessing the calls in your Call Inbox during a call To access the calls in your Call Inbox during a call: 1. Press the Up/Down navigation key to highlight a call from the list of calls in your Call Inbox. Select 2.
Page 116: Call Outbox
Call Outbox Call Outbox The Call Outbox keeps a record of all out going calls made from your phone. You can add the contact details of the calls in your outbox to your Address Book. You can access the following details about the out going calls.
Page 117: Accessing The Call Outbox
Call Outbox Accessing the Call Outbox You can access the Call Outbox and initiate a call when the phone is: • Idle (See “Initiating a call from the Call Outbox” on page 118.) • Active (See “Accessing the calls in your Call Outbox during a call” on page 121.) Managing calls in the Call Outbox while not on a call...
Page 118: Initiating A Call From The Call Outbox
Call Outbox Initiating a call from the Call Outbox To initiate a call from the Call Outbox, press the Outbox fixed key or press the View Context-sensitive soft key and select Outbox from the menu. Note: If your service provider requires that a Directory Number (DN) be used to initiate a call, the Call Outbox entry must have a DN in order to initiate a call.
Page 119: Deleting Calls From Your Call Outbox
Call Outbox Deleting calls from your Call Outbox To delete calls from your Call Outbox: 1. Press the Up/Down navigation key to highlight a call from the list of calls in your Call Outbox. Delete 2. Press the Delete Context-sensitive soft key.
Page 120: Viewing The Details Of A Call In The Call Outbox
Context- sensitive soft key to designate the new entry as a friend or not. The IP Phone 1120E saves the entry to the Address Book and returns you to Prev the Outbox screen. — Press the...
Page 121: Accessing The Calls In Your Call Outbox During A Call
Call Outbox Accessing the calls in your Call Outbox during a call To access the calls in your Call Outbox during a call, press the Call Outbox key. To access the calls in your Call Outbox during a call: 1. Press the Up/Down navigation key to highlight a call from the list of calls in...
Page 122: Instant Messaging (Im)
Instant Messaging (IM) Instant Messaging (IM) You can use your IP Phone 1120E to send and receive an Instant Message (IM). You can access and respond to an IM while on a call. The blue LED (Feature Status Indicator) at the top left of the phone lights with an accompanying beep when a new IM arrives.
Page 123 Instant Messaging (IM) Figure 20: Instant Message pop-up When an IM pop-up appears you can do the following: • Press the View Context-sensitive soft key to view the complete details of the IM. • Press the Prev Context-sensitive soft key to skip to a previous IM (if applicable).
Page 124: Configuring Instant Messaging Pop-Ups
Configuring IM audible alert You can configure the IP Phone 1120E to audibly alert you when a new IM arrives. The IP Phone 1120E audibly alerts you when the phone is idle or while on a call. You can also choose to disable audible alert of the IM feature.
Page 125: Composing An Instant Message
Instant Messaging (IM) To enable or disable the audible alerts of a new IM: 1. Do one of the following: — Press the On/Off Context-sensitive soft key to toggle between enabling IM audible alerts or disabling IM audible alerts. Back —...
Page 126: Instant Message Inbox/Outbox
Instant Messaging (IM) 2. Use the dialpad to enter the address of the contact. Next 3. Press the Next Context-sensitive soft key to continue. Back Press the Back Context-sensitive soft key to return to the previous menu. 4. Use the dialpad to enter the content of the message 5.
Page 127: Accessing Instant Messages
Instant Messaging (IM) Accessing Instant Messages To access and view the contents of the IM Inbox/Outbox, either press the Msgs Context-sensitive soft key and select Instant Messaging from the menu or press the Expand fixed key. To view the contents of the Instant Message Inbox/Outbox: 1.
Page 128: Viewing The Content Of An Instant Message
Instant Messaging (IM) Viewing the content of an Instant Message When you view the content of an Instant Message you can do the following: • Reply to the Instant Message - page 128 • Initiate a Call to the contact - page 129 •...
Page 129: Initiating A Call From An Instant Message
2. Press the View Context-sensitive soft key to access the IM. Call 3. To initiate a call to the contact who sent you an IM, press the Call Context- sensitive soft key. The IP Phone 1120E goes off-hook and initiates the call.
Page 130: Deleting An Instant Message
Instant Messaging (IM) Deleting an Instant Message To delete a single IM, all the IMs from one contact, or all the IMs in your IM Inbox, press the Msgs Context-sensitive soft key, select Instant Messaging from the menu, select an IM and press the View Context- sensitive soft key.
Page 131: While On An Active Call
You can initiate a new call during a current call. If you do not place the current call on hold first, the IP Phone 1120E automatically places the current call on hold when you initiate a new call. You can initiate a new call using any of the following methods: •...
Page 132: Initiating A Call Using The Action Context-Sensitive Soft Key
While on an active call Initiating a call using the Action Context-sensitive soft key Using the Action Context-sensitive soft key to initiate a call: Action 1. Press the Action Context-sensitive soft key while on a call to access the Action menu.
Page 133: Placing A Call On Hold
While on an active call Placing a call On Hold Use the Hold feature when you are talking to one contact and want to perform another action, such as answer a new incoming call, transfer a call, or initiate a new call. You can have a number of calls on hold at the same time.
Page 134 While on an active call To retrieve a call on hold: To retrieve a call on hold do one of the following: chad — Press the Line feature key beside the flashing LCD indicator — Press the Hold fixed key to retrieve a call on hold.
Page 135: Multiple Calls On Hold
While on an active call Multiple calls On Hold When you have more than one call on hold, use the navigation key to highlight a call on the LCD screen. You can perform an action with that call by using the Action Context-sensitive soft key.
Page 136: Using 3-Way Calling
3-way calling or create a conference call. Note: Your system administrator or service provider must enable 3- way calling and conference calls for your IP Phone 1120E. Please contact your service provider or system administrator to determine if this feature is available.
Page 137 While on an active call than two calls into one call you must use the conference call feature. Your IP Phone 1120E manages the 3-way call and the server manages a conference call. (See “Setting up a conference call” on page 138)
Page 138: Setting Up A Conference Call
When you want to invite three or more callers to a call, you can set up a conference call using the IP Phone 1120E. The call server handles conference calls. You can join incoming calls to the conference call or you can join calls that you initiate.
Page 139: Transferring A Call
While on an active call Transferring a call To transfer a call, press the Action Context-sensitive soft key and select Transfer from the menu. Note: When more than one call is on hold the call you want to transfer must be the active call. (See “To make a call on hold the active call”...
Page 140: Using The Park Call Feature
Context-sensitive soft key. Back To return to the previous screen, press Back Context-sensitive soft key. The IP Phone 1120E prompts you with the following question, “Consult with party?” 5. Select one of the following Context- sensitive soft keys: — Press the...
Page 141: Using Park Call
During an active call, press the Action Context-sensitive soft key and select Park Call from the menu. The IP Phone 1120E prompts you with, “Press Park for server or User to park to a user”. To park a call to the server Park Press the...
Page 142 While on an active call Park You can do one of the following: — Press the Park Context-sensitive soft key to park the call to the user and return to the previous menu. Clear — Press the Clear Context-sensitive soft key to erase the input field. Back —...
Page 143: Retrieving A Parked Call
While on an active call Retrieving a Parked Call You must have the retrieval code to retrieve a parked call from the server. You can retrieve a parked call while the phone is in the idle state or while on a call. To retrieve a parked call from the server, press the Servcs Context-...
Page 144: Additional Features
Additional features Additional features You can use the following features: • “Using the Friends feature” on page 144 • “Using Feature Key options” on page 148 • “Using Call Forward” on page 166 • “Setting the phone to Do Not Disturb” on page 169 •...
Page 145: Accessing Your Friends List
Additional features Accessing your Friends list To access your Friends list, press the Directory fixed key and press the Friends Context-sensitive soft key or press the View Context-sensitive soft key, and select Friends from the menu. You can also access your Friends list by pressing the Friends Context-sensitive soft key while...
Page 146 Call Context-sensitive soft key to initiate a call to the friend. The IP Phone 1120E uses the SIP address or phone number from your personal Address Book to make the call. To send an IM to a friend on the Friends list: Status 1.
Page 147: Editing Information About A Friend
Additional features 4. Use the dialpad to enter the text of the message. Send 5. Press the Send Context-sensitive soft key to send the IM. Back Press the Back Context-sensitive soft key to return to the previous menu. Editing information about a friend To edit information about a contact designated as a friend, press the Directory fixed key.
Page 148: Using Feature Key Options
Using Feature Key options Use the Feature Key option to configure the feature keys on IP Phone 1120E. You can designate a feature key to act as a short cut for any of the following features: •...
Page 149: Creating A Speed Dial Feature Key
Send IM • Presence State Note: The IP Phone 1120E designates the feature key on the bottom right of the six feature keys as Feature Key 1 and reserves it as the line key for the phone. Figure 25: Feature Keys...
Page 150: Designating A Feature Key To Speed Dial Feature
Additional features Designating a feature key to Speed Dial feature To configure a Feature Key to Speed Dial, press the Prefs Context- sensitive soft key, select Feature Options, and select Feature Keys from the menu. To designate a feature key to speed dial: 1.
Page 151: Number Or Sip Address
Additional features 5. Use the Dialpad to enter a name or label for the feature key. 6. Press the Context-sensitive soft key to confirm the entry and move to the next step. Back Press the Back Context-sensitive soft key to return to the previous step. 7.
Page 152: Creating A Speed Dial Feature Key Using The Copy Key
Additional features 10. Press the Context-sensitive soft key to confirm the entry and move to the next step. Cancel Press the Cancel Context-sensitive soft key to return to the previous step. Creating a Speed Dial feature key using the Copy To create a Speed Dial feature key, press the Copy fixed key when you...
Page 153: Creating A Send Im Feature Key
Additional features Creating a Send IM feature key You can designate a Feature key with the SIP address of a contact and then use that feature key to initiate an IM to that contact. There are two methods of assigning a feature key to use to initiate an IM: •...
Page 154 Additional features Select 3. Press the Select Context-sensitive soft key to select Send IM. Back Press the Back Context-sensitive soft key to return to the previous step. 4. Press the abc/123 Context-sensitive soft key to toggle between alphabetic and numeric characters. 5.
Page 155: Creating A Send Im Feature Key Using The Copy Key
Additional features Finish 8. Press the Finish Context-sensitive soft key to confirm the entry as the Send IM feature key. Cancel Press the Cancel Context-sensitive soft key to return to the previous step. Creating a Send IM feature key using the Copy key To create a Send IM feature key, press the Copy fixed key when you are...
Page 156: Creating A Call Forward Feature Key
Additional features Creating a Call Forward feature key To have your incoming calls forwarded, designate a Feature key with a telephone number or SIP address. Then, you press the designated feature key to forward the calls to the appropriate telephone number or SIP address.
Page 157 Additional features Select 3. Press the Select Context-sensitive soft key to select Call Forward. Back Press the Back Context-sensitive soft key to return to the previous step. 4. Press the abc/123 Context-sensitive soft key to toggle between alphabetic and numeric characters. 5.
Page 158: Creating A Call Forward Feature Key Using The Copy Key
Additional features Finish 8. Press the Finish Context-sensitive soft key to confirm the entry and complete the procedure. Clear Press the Clear Context-sensitive soft key to erase the entry. Back Press the Back Context-sensitive soft key to return to the previous menu. Creating a Call Forward feature key using the Copy To create a Call Forward feature key, press the Copy...
Page 159: Creating A Presence Feature Key
Additional features Creating a Presence feature key You can designate a Feature key with a Presence status and then use that feature key as a shortcut to alert other users to your online status. To configure a Feature Key with a Presence status, press the Prefs Context-sensitive soft key, select Feature...
Page 160 Additional features 4. Press the Up/Down navigation key to highlight either: — 1. Connected — 2. Unavailable Select 5. Press the Select Context-sensitive soft key to select Presence. Press the Back Context-sensitive soft Back key to return to the previous step.
Page 161 Additional features You can choose a more detailed message for other users to see. Select None if you wish to give no other information. 6. If you chose Connected in step 4, press Up/Down navigation key to highlight one of the following details: —...
Page 162: Creating A Do Not Disturb Feature Key
Additional features Creating a Do Not Disturb feature key You can designate a Feature key to set your phone to Do Not Disturb and then use that feature key as a shortcut to set your phone to Do Not Disturb. To configure a Feature Key to use to set your phone to Do Not Disturb, press the Prefs...
Page 163: Viewing The Content Of A Programmed Feature Key
Additional features 4. Press the abc/123 Context-sensitive soft key to toggle between alphabetic and numeric characters. 5. Use the Dialpad to enter a label for the feature key. Finish 6. Press the Finish Context-sensitive soft key designating the feature key as a Do Not Disturb shortcut and finish the procedure.
Page 164: Removing The Content From A Programmed Feature Key
Additional features 2. Press the Context-sensitive soft key, to finish viewing the contents of the Feature key. Removing the content from a programmed feature To remove the content from a programmed Feature Key, press the Prefs Context-sensitive soft key, select Feature Options, and select Feature...
Page 165 Additional features 3. Press the Context-sensitive soft key to remove the content of the programmed Feature key. Back Press the Back Context-sensitive soft key to return to the previous menu. 4. Press the Context-sensitive soft key to confirm the removal of the content from the selected Feature key.
Page 166: Using Call Forward
Additional features Using Call Forward Use the Call Forward feature to direct incoming calls to an alternate destination. You can continue to make calls from the phone, but all incoming calls are redirected to the new destination. When you forward a call to another IP Phone, the IP Phone receiving the call displays the name and SIP address, if present, of the caller, the name and SIP address, if present, of the original called party, and any subject message included with the call.
Page 167 Notification. If the Call Forward Notification is activated you press the Context-sensitive soft key to deactivate the feature. Note: If the IP Phone 1120E is ringing or is in Do Not Disturb mode, you cannot forward the call. To forward a call to an alternate destination press the...
Page 168 Additional features To forward your calls or change the number where calls are forwarded: 1. Enter the phone number or SIP address where you want to forward your calls. Forward 2. Choose one of the following: — Press the Forward Context- sensitive soft key to accept the number and return to the Services...
Page 169: Setting The Phone To Do Not Disturb
Additional features Setting the phone to Do Not Disturb Use Do Not Disturb to automatically block all incoming calls. When you activate this feature, the calling party receives a busy signal. To set the phone to Do Not Disturb, press either the Servcs Context- sensitive soft key or the...
Page 170: Setting A Presence State
Additional features Setting a Presence state You set a presence state to enable other users to see information about your availability. You can select from a list of pre-made messages or create a new message to display for your presence state. Changing the Presence state To change your Presence state, press the Servcs...
Page 171 Additional features You can choose a more detailed message for other users to see. Select None if you wish to give no other information. 4. If you chose Connected in step 2, press Up/Down navigation key to highlight one of the following details: —...
Page 172: Adding A New Presence State Message
Additional features Select 5. Do one of the following: — Press the Select Context-sensitive soft key to select the Presence detail and move to the confirmation screen. — Press the Context-sensitive soft key to enter a custom note. (See “Adding a new Presence state message”...
Page 173: Configuring Privacy Settings
Additional features 2. Use the Dialpad to enter a new Presence state message. 3. Press the Context-sensitive soft key to confirm the entry and complete the procedure. Back Press the Back Context-sensitive soft key to return to the previous step. Configuring Privacy settings You may want to restrict caller information coming to the phone or caller information leaving the phone.
Page 174 Additional features 2. Choose one of the following: Change — Press the Change Context-sensitive soft key to change the Incoming Privacy restriction to the highlighted restriction. Back — Press the Back Context-sensitive soft key to return to the previous menu without implementing any changes.
Page 175: Outgoing Call Privacy
Additional features Outgoing call privacy To restrict the information for outgoing calls from your phone, press the Prefs Context-sensitive soft key, select Misc Options, and Outgoing Privacy from the menu. To configure Outgoing Call Privacy: 1. Press the Up/Down navigation key to highlight one of the following: —...
Page 176: Multiple Appearance Directory Number
(Vertical Service Code) must be dialed so that the call server knows that the call is private. In order to dial a Vertical Service Code on an IP Phone 1120E the user must first initiate a new call by pressing the Action...
Page 177 Additional features Figure 27: MADN SCA shared line not active Figure 28: MADN SCA shared line active...
Page 178: Advance System Features
Advance system features Advance system features Viewing the Phone Information You can view the Phone Information by pressing the View Context- sensitive soft key and selecting Phone Information from the menu. The following information appears: • Name (User’s name) • Domain (connected-to Domain) •...
Page 179: Checking For Updates
6. Erase User Data - Use to erase the stored data and settings of the IP Phone 1120E. (See “Erasing user data” on page 182.) Checking for updates To check for the latest firmware update for your IP Phone 1120E, press Services fixed key or the...
Page 180 Context-sensitive soft key to proceed. Press the Context-sensitive soft key to return to the System menu. The IP Phone 1120E logs you out from the Domain current domain and returns you to the User Login screen. 5. Press the Domain Context-sensitive soft key.
Page 181 Advance system features 6. Choose one of the following: Domains Done — Press the Domains Context- sensitive soft key to change the current domain. — Press the Done Context-sensitive soft key to keep existing configurations and return to the User Login screen.
Page 182: Resetting The Phone
Press the Context-sensitive soft key to return to the System menu. Erasing user data The IP Phone 1120E stores user files that you may eventually want to delete. These user data files are created or downloaded. These include:...
Page 183 Advance system features 1. Profiles - User profile settings 2. Sounds - Downloaded tones or audio alerts 3. Languages - Downloaded language files 4. System file - IP Phone’s system configuration file (Deleting this file returns the phone to the factory default configuration settings. You may need to delete some or all of these files.
Page 184 Advance system features 4. Press the Up/Down navigation key to highlight one of the following: — 1. Profiles — 2. Sounds — 3. Languages — 4. System file — 5. All files 5. Choose one of the following: Next — Press the Next Context-sensitive soft key.
Page 185 Advance system features 2. Choose one of the following: Delete — Press the Delete Context-sensitive soft key to delete the highlighted user profile from the list. Back — Press the Back Context-sensitive soft key to return to the previous menu. 3.
Page 186 Advance system features To delete a language file: 1. Press the Up/Down navigation key to highlight the language file you want to delete. 2. Choose one of the following: Delete — Press the Delete Context-sensitive soft key to delete the highlighted language file from the list.
Page 187: Network Menu
If you need to access any of the network menu items consult with the system administrator and refer to the SIP Firmware Release 1.1 for 1120E Administration (NN43112-300). To access the Network menu, press the...
Page 188: Visual Indicators
Visual indicators Visual indicators The IP Phone 1120E uses visual indicators or cues to indicate incoming calls and messages. The display icons on the telephone also indicate the current call state, the status of Inbox calls, the status of Instant Messages (IMs), and the Presence state of contacts designated as Friend.
Page 189 Visual indicators Incoming Call Answered Incoming Call, Missed, New Incoming Call, Missed, Reviewed Presence Connected Connected Inactive Unavailable Busy, or Offline Active Available On the Phone Unknown...
Page 190: Visual Alerter/Message Waiting Indicators
Visual indicators Visual Alerter/Message Waiting Indicators The red LED light at the top right of the phone lights to indicate incoming calls or when a caller leaves you voice mail. The blue LED light at the top left of the phone lights to indicate when you receive a new IM or when there are unread IMs in your Instant Message Inbox.
Page 191: Terms You Should Know
Alphanumeric dialing refers to the spelling of names or words by entering alphabetic characters co-located with the numbers on the numeric dialpad of your IP Phone 1120E. Call Decline A feature that you can use to decline a call with the option to send a reason for declining the call.
Page 192 A fixed key used to copy entries to your Address Book, Speed Dial Key, Send IM Key, and Call Forward key. Date/Time display The IP Phone 1120E shows the current date and time when the telephone is in an idle state. Directory Number (DN) A telephone number you enter to initiate a call.
Page 193 An LCD or an LED that indicates the status of a feature by the flash, blink, steady on, or off. Message/Inbox A fixed key on your IP Phone 1120E that connects to your Call Inbox. Multiple Appearance Directory Number (MADN)
Page 194 Terms you should know Mute A fixed key used to listen to a call without transmitting. Navigation keys Keys used to scroll through menus and lists appearing on the LCD display screen. Off-Hook The term off-hook is applied whether (a) the end user lifts up the handset, (b) the end user presses a line key, (c) the call is automatically answered at the telephone, or (d) a line is automatically selected for an outgoing call.
Page 195 Your User Profile contains your specific settings and data. Your User Profile is saved and available when you login to the IP Phone 1120E. Visual Alerter/Message Waiting indicator An LCD or an LED that flashes to indicate that a message is...
Page 196 Terms you should know...
Page 197: Regulatory And Safety Information
Consult the dealer or an experienced radio/ TV technician for help. Note: The user should not make changes or modifications not expressly approved by Nortel Networks. Any such changes could void the user’s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à...
Page 198 Regulatory and safety information • This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body (excluding the handset). This transmitter must not be collocated or operated in conjunction with any other antenna or transmitter.
Page 199 Regulatory and safety information Table 9: EMC compliance (Part 2 of 2) Jurisdiction Standard Description European EN 55022 Class B Emissions: Information Community technology equipment - Radio disturbance EN 55024 Information technology equipment - Immunity characteristics Limits and methods of measurement EN 61000-3-2 Limits for harmonic current emissions (equipment input current <= 16 A per...
Page 200: Other
Directive 1999/5/EC. A copy of the Declaration may be obtained from http:www.nortel.com/corporate/ community/enviroment/life_cycle/delcarations.html or Nortel Networks GmbH address: Ingolstaedter Strasse 14-18, 80807 Munich Germany Australia: AS/ACIF S004: Voice Frequency Performance Requirements for Customer Equipment DenAn regulatory notice for Japan...
Page 201: Index
Index Index Symbols # Ends Dialing 39 Date format 65 Declining a call 85 Numerics Directory key 17 3-way calling 136 Display screen contrast 56 Display screen icons 188 Do Not Disturb 169 abc/123 key 37 Do Not Disturb feature key 162 Action key 24, 132 Domain 45 Active Call features 131...
Page 202 Index Hold key 15, 133 Outgoing call privacy 175 Ignoring a call 90 Park Call 140 Inbox key 17 Park Call retrieval 143 Incoming call privacy 173 Prefs (Preferences) key 22 Instant Message composing 125 Presence 170 Instant Message Inbox/Outbox 126 Presence feature key 159 Privacy settings 173 Proxy (Domain) 179...
Page 203 Index Time format 67 Time zone 66 Transferring a call 139 Transfr (Transfer) key 140 Updates 179 USB keyboard 42 USB Mouse 28 User profile 52 View key 20 Visual Alerter 16, 190 Visual indicators 188 Volume adjustment 60 Volume control 14...
Page 204 Index...
Page 206: User Guide
Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks. Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. Publication Number: NN43112-101 Document Release: Standard 02.06...

Nortel 1120E User Manual

About the Nortel IP Phone 1120E

Connecting the Components

Entering Text

Accessing the IP Phone 1120E

Configuring the IP Phone 1120E

Making a Call

Receiving a Call

The Address Book

Call Inbox

Call Outbox

Instant Messaging (IM)

While on an Active Call

Additional Features

Advance System Features

Visual Indicators

Terms You Should Know

Regulatory and Safety Information

Index

Quick Links

Related Manuals for Nortel 1120E

Summary of Contents for Nortel 1120E

Table of Contents