Led Error Indications - Postek G2000e User Manual

G2000e/G3000e/G6000e User's Manual

5.2 LED Error Indications

Typically, when the printer is not functioning, one or two of the three indicators will begin blinking.
The possible situations addressed by the status of the three indicators are listed in Table 5-2.
Indication Possible Cause
Media sensor
can't detect media
Media ran out
[READY] and
Media jammed
[MEDIA]
The Media Roll
indicators blink
Guides are not
simultaneously
firmly pushed
against the Media
or have not been
installed
Media sensor is
dirty
Media sensor is
out of order
Out of ribbon
Ribbon jammed
Ribbon spindle
[READY] and
installed
[RIBBON]
incorrectly
indicators blink
Ribbon sensor is
simultaneously
dirty
Ribbon sensor is
out of order
The printer is in a
paused state
Only [READY] The printhead
indicator blinks
module is
released or
unlocked
Table 5-2 LED Error Indications
Solutions
• Check and confirm the media
has been loaded correctly
(Please refer to
the Media).
• Check the position of the
media sensor and confirm it
could detect the media gap,
hole, notch or black mark.
Load a new roll of media
Clear the jam
Install the Media Roll Guides
correctly and push them firmly
against the media.
Clean the media sensor
Contact an authorized POSTEK
service provider for technical
support.
Load a new roll of ribbon
Make sure the ribbon follows a
steady and smooth path
Please refer to 2.2.3 Loading the
Ribbon for correct installation
process.
Clean the ribbon sensor
Contact an authorized POSTEK
service provider for technical
support.
Press the [PAUSE/Self
button to resume
Press down the printhead module
to the close position.
Chapter 5: Troubleshooting
Important Notice
If the media being
used is continuous
2.2.4 Loading media (no locator
present on the label).
Then please set the
media to Continuous
Media in the printer
driver settings.
If the printer has not
been powered off
and the print job has
not been finished,
after clearing the
error:
• Press
[FEED/Calibratio
n] button to select
Reprint or Print
Next.
• Press
[CANCEL/Reset]
button to choose
whether to cancel
the print job or
not.
Test]
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