Postek Q8 Series User Manual
  1. Manuals
  2. Brands
  3. Postek Manuals
  4. Label Maker
  5. Q8
  6. User manual

Postek Q8 Series User Manual

Hide thumbs Also See for Q8 Series:
Table of Contents

Advertisement

Quick Links

Download this manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Q8 Series and is the answer not in the manual?

Questions and answers

Related Manuals for Postek Q8 Series

Summary of Contents for Postek Q8 Series

  • Page 2 Microsoft, Windows are registered trademarks of Microsoft Corporation. Copyright © 2021 by Postek Electronics Co., Ltd. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of POSTEK. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 (according to POSTEK Warranty Clauses). In no event shall POSTEK or the resellers involved be liable for any direct or indirect loss, including but not limited to loss of business profits, business interruption, loss of business information, or other pecuniary loss.

  • Page 4: Table Of Contents

    Q8 Series User’s Manual Contents Contents Preface .......................... 1 Important Notes ......................2 Chapter 1: Introduction ....................4 1.1 Specifications .......................... 4 1.2 Contents in the Box ......................... 5 Chapter 2: Setup and Use ................... 6 2.1 Main Parts and Structures ....................... 6 2.1.1 Front View ........................

  • Page 5: Preface

    This manual explains how to set up and begin using your POSTEK Q8 printer. It also provides detailed information on configuring your Q8 printer, basic operations, maintenance and troubleshooting.

  • Page 6: Important Notes

    • Always inspect consumables for quality before purchasing. The Q8 Series printer functions under Direct Thermal or Thermal Transfer print modes. Thermal Transfer is set as the factory default (requires ribbon for printing). However, if you need to print on Direct Thermal materials (ribbon is not required), please contact your printer supplier or service provider to reduce the printhead pressure.
  • Page 7 Q8 Series User’s Manual Important Notes • Not every cutter model is designed to be able to cut through adhesive. Use only the dedicated cutters to cut through adhesive materials. Even so, regular cleaning is required to remove the adhesive built up on the blades over time to prevent cutter jam.

  • Page 8: Chapter 1: Introduction

    Optional Items Guide Adapter, 10/100 M Adaptive Ethernet Port HEAT , or Heating Equilibrium Adaptive Tuning, is a POSTEK designed and developed cutting-edge technology that sets the benchmark for heat management in thermal printing. Printers equipped with HEAT have significant improvements in their printout clarity and print speed. The HEAT level represents the fineness of the heating uniformity with level I being the finest.

  • Page 9: Contents In The Box

    Q8 Series User’s Manual Chapter 1: Introduction 1.2 Contents in the Box Inspect the shipping carton(s) for possible shipping damage, if damage is discovered, notify the shipping company to report the nature and extent of the damage. Please check the items according to the Quick Start Guide. If there are any items missing, notify...

  • Page 10: Chapter 2: Setup And Use

    Q8 Series User’s Manual Chapter 2: Setup and Use Chapter 2: Setup and Use 2.1 Main Parts and Structures 2.1.1 Front View Figure 2-1 shows the front view of the printer. Figure 2-1 Front View Table 2-1 Front View Description...

  • Page 11: Internal View

    Q8 Series User’s Manual Chapter 2: Setup and Use 2.1.2 Internal View Figure 2-2 shows the detailed structure of the printer. Figure 2-2 Internal View Table 2-2 Internal View Description Number Description Left Mount_Ribbon Take-up Printhead Bracket Release Knob Handle...

  • Page 12: Rear View

    Q8 Series User’s Manual Chapter 2: Setup and Use 2.1.3 Rear View The printer is equipped with multiple interfaces. See Figure 2-3. Figure 2-3 Rear View Table 2-3 Rear View Description Number Description RS232 Serial Port DIP Switches USB Port...

  • Page 13: Setting Up The Printer

    Do not use the printer near liquids or corrosive chemicals. • Using a wrong power adapter may cause damage to your printer. POSTEK assumes no liability for any damage in such cases. The rating for the printer is 24VDC. 1. Make sure the printer is powered OFF.

  • Page 14: Loading The Ribbon

    Q8 Series User’s Manual Chapter 2: Setup and Use 2.2.3 Loading the Ribbon • Load ribbon only when using the thermal transfer printing mode. Remove any ribbon that may be loaded when using the direct thermal printing mode. • The Q8 supports ribbons with ink on the outside only. Check the ribbon package for ink side indication.
  • Page 15 Q8 Series User’s Manual Chapter 2: Setup and Use Release Knob Figure 2-5 Load Ribbon Roll 4. Wrap the end of the ribbon around the spare core, as shown in Figure 2-6. Figure 2-6 Wrap Ribbon on the Core 5. Pull the Release Knob of the Ribbon Take-up compartment outwards to load spare core in the...
  • Page 16 Q8 Series User’s Manual Chapter 2: Setup and Use Release Knob Figure 2-7 Place the Core on Ribbon Take-up 6. Turn the Left Mount of the Ribbon Take-up clockwise to tighten the ribbon. The ribbon installation is complete. To make sure the Ribbon End Sensor works properly, please use ribbon rolls which end with reflective materials or transparent materials with good reflective performance.

  • Page 17: Loading The Media

    Q8 Series User’s Manual Chapter 2: Setup and Use 2.2.4 Loading the Media Q8 printer can be operated under four different modes: Standard mode, Tear-off mode, Cutter mode, and Peeler mode. • In Standard mode, the printer stops and goes into standby as soon as the print job is complete.
  • Page 18 Q8 Series User’s Manual Chapter 2: Setup and Use Figure 2-10 Load the Media 4. Thread the media under the Media Guide Rod, over and pass the Platen Roller to the front of the printer. 5. Slide the Media Guides to the edge of the media, making sure that the media remains flat and is placed in the middle of the Tear-off Bar.
  • Page 19 Q8 Series User’s Manual Chapter 2: Setup and Use 6. Close the Flip Fastener and turn the handle to the “close” position. See Figure 2-12. Figure 2-12 Lock the Flip Fastener 7. Turn on the printer, press and hold the [FEED/Calibration] button (hold for around 4 seconds), then the printer will automatically feed labels and the media calibration is done.

  • Page 20: Changing The Position Of Media Sensor

    Q8 Series User’s Manual Chapter 2: Setup and Use 2.3 Changing the Position of Media Sensor 1. Open the media sensor cover on the bottom side of the printer and loosen the screws. 2. Move the media sensor to the appropriate position. See Figure 2-13.
  • Page 21 Q8 Series User’s Manual Chapter 2: Setup and Use Media gap Media gap Figure 2-14 Media Sensor Position • Black ribbon is required, or the Media Out signal may not be detected. • When media rolls are produced, the media end would be fixed to the media core by duct tape or scotch tape.
  • Page 22 Q8 Series User’s Manual Chapter 2: Setup and Use Tape Hole The tape shall avoid covering the hole Tape Media gap The position of the tape should be made known to user to avoid positioning Media Sensors over the tape area.

  • Page 23: Chapter 3: Operations And Settings

    Q8 Series User’s Manual Chapter 3: Operations and Settings Chapter 3: Operations and Settings 3.1 Basic Operations 3.1.1 Power Switch The power switch is on the rear left side of the printer. The symbols on the switch are defined as follows: •...

  • Page 24: Advanced Functions

    Q8 Series User’s Manual Chapter 3: Operations and Settings LED Indicator Description • If only the [READY] indicator is blinking, then the printer is paused and awaiting further instruction • If the indicator is on, it means the printer is at a normal working...

  • Page 25: Dip Switches

    Q8 Series User’s Manual Chapter 3: Operations and Settings Obtaining Printer Configuration Information When the printer is on standby, press and hold the [PAUSE/Self Test] button (hold for around 4 seconds), all three indicators will blink once and then return to a steady state, the printer will print a self-test page with detailed information regarding the printer’s configuration then return to standby.
  • Page 26 Q8 Series User’s Manual Chapter 3: Operations and Settings Position Corresponding Functions OFF: Tear-off Mode disabled Set Cutter Mode (Only available on models with cutter installed) ON: Cutter Mode enabled OFF: Cutter Mode disabled Set Peeler Mode (Only available on models with Peeler installed)

  • Page 27: Setting Operation Mode

    Q8 Series User’s Manual Chapter 3: Operations and Settings 3.1.5 Setting Operation Mode Set appropriate operation mode for the printer. Tear-off Mode The steps to set the printer to Tear-off Mode are as follows: 1. Set the 2 position of the DIP Switch to ON to enable Tear-off Mode, label would stop at the identifier position (for media with gaps, notches, black mark, etc) or set position (for continuous media) for users to tear off the printed label or tag manually.

  • Page 28: Installing Windows Driver And Label Editing Software

    Quick Start Guide or visit POSTEK website: http://www.postekchina.com. Each printer also comes with a BarTender UltraLite edition software. To access to the software and the directions for use, please scan the QR code on the Quick Start Guide or visit POSTEK website: http://www.postekchina.com.

  • Page 29: Chapter 4: Maintenance

    Q8 Series User’s Manual Chapter 4: Maintenance Chapter 4: Maintenance Make sure the printer is powered off before performing maintenance operations. ⚫ The Printhead may be hot due to recent printing. Wait until the Printhead cools before ⚫ performing maintenance.

  • Page 30: Cleaning The Sensors

    Q8 Series User’s Manual Chapter 4: Maintenance To clean the printer interior, use a cotton swabs dipped into anhydrous isopropyl alcohol and remove any debris. 4.4 Cleaning the Sensors Over time, dust and debris will accumulate over the sensors and affect their performance, to ensure proper detection, please clean the sensors with cotton swabs dipped into anhydrous isopropyl alcohol periodically.

  • Page 31: Chapter 5: Troubleshooting

    Q8 Series User’s Manual Chapter 5: Troubleshooting Chapter 5: Troubleshooting Occasionally situations occur that require some troubleshooting. Possible issues and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips useful.

  • Page 32: Miscellaneous Issues

    Poor Printing Printhead is dirty. Clean the Printhead. Follow the recommended Quality maintenance guidelines for cleaning the Printhead. Poor quality consumables Change to higher-quality consumables. For errors not listed here, please contact an authorized POSTEK Service Provider for further assistance.

  • Page 33: Appendix A: Interface Specifications

    Q8 Series User's Manual Appendix A: Interface Specifications Appendix A: Interface Specifications The RS232 connector on the printer is a DB9F: Number Description Definition Ground Baud rate: 9600, 19200, 38400, 57600 Data format: 8 data bits, 1 start bit or 1 stop bit.

  • Page 34: Appendix B: Ascii Table

    Q8 Series User's Manual Appendix B: ASCII Table Appendix B: ASCII Table “ XOFF & ‘ < > The € sign is included in the embedded table at DEC128 (HEX 80).

Table of Contents