Postek G-2108 User Manual
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Postek G-2108 User Manual

Barcode label printer
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Summary of Contents for Postek G-2108

  • Page 2 Microsoft, Windows are registered trademarks of Microsoft Corporation. Copyright © 2021 by Postek Electronics Co., Ltd. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of POSTEK. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 (according to POSTEK Warranty Clauses). In no event shall POSTEK or the resellers involved be liable for any direct or indirect loss, including but not limited to loss of business profits, business interruption, loss of business information, or other pecuniary loss.

  • Page 4: Table Of Contents

    G-2108/G-3106 User’s Manual Contents Contents Preface .......................... 1 Important Notes ......................2 Chapter 1: Introduction ....................4 1.1 Specifications ......................... 4 1.2 Contents in the Box ........................ 5 Chapter 2: Setup and Use ................... 6 2.1 Main Parts and Structures ...................... 6 2.1.1 Front View ........................

  • Page 5: Preface

    The 32-bit embedded ARM CPU and high-tech system platform delivers the highest quality possible. This manual explains how to set up and begin using your G-2108/G-3106 printer. It also provides detailed information on configuring your printer, basic operations, care and troubleshooting.

  • Page 6: Important Notes

    G-2108/G-3106 User’s Manual Important Notes Important Notes Please read the following passages thoroughly before proceeding. Printhead The thermal printhead can be easily damaged due to its precision construction. A printhead damaged by misuse is not covered under the terms of the warranty. To ensure longevity of the printhead, please note the following: •...
  • Page 7 G-2108/G-3106 User’s Manual Important Notes • Not every cutter model is designed to be able to cut through adhesive. Use only the dedicated cutters to cut through adhesive materials. Even so, regular cleaning is required to remove the adhesive built up on the blades over time to prevent cutter jam.

  • Page 8: Chapter 1: Introduction

    Cutter, External Label Rewinder, External Media Stand, Media Guide Adapter HEAT , or Heating Equilibrium Adaptive Tuning, is a POSTEK designed and developed cutting-edge technology that sets the benchmark for heat management in thermal printing. Printers equipped with HEAT have significant improvements in their printout clarity and print speed. The HEAT level represents the fineness of the heating uniformity with level I being the finest.

  • Page 9: Contents In The Box

    G-2108/G-3106 User’s Manual Chapter 1: Introduction 1.2 Contents in the Box Inspect the shipping carton(s) for possible shipping damage, if damage is discovered, notify the shipping company to report the nature and extent of the damage. Please check the items according to the Packing List. If there are any items missing, notify your...

  • Page 10: Chapter 2: Setup And Use

    G-2108/G-3106 User’s Manual Chapter 2: Setup and Use Chapter 2: Setup and Use 2.1 Main Parts and Structures 2.1.1 Front View Figure 2-1 shows the front view of the printer. Figure 2-1 Front View Table 2-1 Front View Description Number...

  • Page 11: Internal View

    G-2108/G-3106 User’s Manual Chapter 2: Setup and Use 2.1.2 Internal View Figure 2-2 shows the detailed structure of the printer. Figure 2-2 Internal View Table 2-2 Internal View Description Number Description Printhead Printhead Bracket Platen Roller Left Mount_Ribbon supply Ribbon End Sensor...

  • Page 12: Rear View

    G-2108/G-3106 User’s Manual Chapter 2: Setup and Use 2.1.3 Rear View The printer is equipped with multiple interfaces. See Figure 2-3. Figure 2-3 Rear View Table 2-3 Rear View Description Number Description RS-232 Serial Port USB Device Port Ethernet Port...

  • Page 13: Setting Up The Printer

    Properties Dialogue Box, and make sure the correct port is checked under the Ports tab. The G-2108/G-3106 printer supports RS-232 Serial, USB Device, and 10/100 M Adaptive Ethernet interface connections. Centronics parallel connection requires an optional Centronics Parallel Interface Card.

  • Page 14: Loading The Ribbon

    G-2108/G-3106 User’s Manual Chapter 2: Setup and Use 2.2.3 Loading the Ribbon • Please make sure the ribbon you are using has the ink side out. • When using a ribbon roll with a width less than 110m, please place the ribbon roll in the middle of the Ribbon Spindle corresponding to the symmetry symbol (→|←).
  • Page 15 G-2108/G-3106 User’s Manual Chapter 2: Setup and Use Figure 2-5 Lift the Printhead Module 3. Unwrap the ribbon package and separate the ribbon roll and the spare core. 4. Slide the ribbon roll onto one of the Ribbon Spindles and place the spare core onto the other spindle, see Figure 2-6.
  • Page 16 G-2108/G-3106 User’s Manual Chapter 2: Setup and Use Release Knob Figure 2-7 Load Ribbon Roll 6. Route the ribbon through the Printhead Module and wrap the end of the ribbon around the spare core, see Figure 2-8. Figure 2-8 Wrap Ribbon on the Core 7.
  • Page 17 G-2108/G-3106 User’s Manual Chapter 2: Setup and Use Release Knob Figure 2-9 Place the Core on Ribbon Take-up 8. Turn the Left Mount of Ribbon Take-up to ensure the ribbon is tight and smooth, see Figure 2-10. Left Mount_Ribbon Take-up...

  • Page 18: Loading The Media

    (Only available on models with peeler installed). Standard Mode To load media into the G-2108/G-3106 printer while under Standard Mode, follow the steps below: 1. Load a roll of media (labels facing up) on the Media Spindle, then slide the two Media Roll Guides, with smooth sides facing toward the media, onto the Media Spindle from each end until both Media Roll Guides touch the media.
  • Page 19 G-2108/G-3106 User’s Manual Chapter 2: Setup and Use Media Guide Media Guide Rod Figure 2-12 Load the Media 5. Slide the Media Guide to the edge of the media, making sure that the media remains flat and is placed in the middle of the Tear-off Bar. This can be checked with the ruler on the Tear-off Bar.

  • Page 20: Adjusting The Position Of Media Sensor

    G-2108/G-3106 User’s Manual Chapter 2: Setup and Use Calibration must be made when media is loaded to the printer for the first time, or when there is a change to a different type of media. 2.2.5 Adjusting the Position of Media Sensor 1.
  • Page 21 G-2108/G-3106 User’s Manual Chapter 2: Setup and Use gap between labels, please refer to Figure 2-15(a) (b) (c) to adjust the position of the sensor for different media types as shown, the sensor shall be placed between the dotted lines.
  • Page 22 G-2108/G-3106 User’s Manual Chapter 2: Setup and Use Tape Hole The tape shall avoid covering the hole Tape Media gap The position of the tape should be made known to user to avoid positioning Media Sensors over the tape area.

  • Page 23: Chapter 3: Operations And Settings

    ━ — ON 〇 — OFF 3.1.2 The Front Panel The Front Panel of G-2108/G-3106 printer consists of: • Three LED Indicators: [MEDIA], [READY] and [RIBBON] • Three multi-function buttons: [PAUSE/Self Test], [FEED/Calibration] and [CANCEL/ Reset] Figure 3-1 Front Panel...
  • Page 24 G-2108/G-3106 User’s Manual Chapter 3: Operations and Settings LED Indicator Description • If only the [READY] indicator is blinking, then the printer is paused and awaiting further instruction • If the indicator is on, it means the printer is at a normal working...

  • Page 25: Advanced Functions

    G-2108/G-3106 User’s Manual Chapter 3: Operations and Settings 3.1.3 Advanced Functions Media Calibration When the printer is on standby, press and hold the [FEED/Calibration] button (hold for around 4 seconds), the printer will automatically feed labels and the media calibration is done. During this process, all three indicators will start blinking.

  • Page 26: Setting Operation Mode

    G-2108/G-3106 User’s Manual Chapter 3: Operations and Settings 3.1.4 Setting Operation Mode Set appropriate operation mode for the printer. Tear-off Mode The steps to set the printer to Tear-off Mode are as follows: 1. Right click at the printer driver icon installed on the PC, select “Printer Preferences” →...
  • Page 27 G-2108/G-3106 User’s Manual Chapter 3: Operations and Settings 1. Right click at the printer driver icon installed on the PC, select “Printer Preferences” → “Stock” → “Post-Print Action” → “Peel Off” to enable Peeler Mode, as shown in Figure 3-3.
  • Page 28 G-2108/G-3106 User’s Manual Chapter 3: Operations and Settings Figure 3-4 Stock Interface For Win 10 operating system, please click at the printer driver icon, choose “Management” → “Printer Preferences” → “Stock” → “Post-Print Action” → “Cut” to enable Cutter Mode.

  • Page 29: Changing The Mode Of Media Sensor

    “Help” document in the Utility tool to adjust accordingly. 3.1.5 Changing the Mode of Media Sensor G-2108/G-3106 printers have two modes of media sensor: Reflective Sensor and Transmissive Sensor. You can select the appropriate mode of media sensor to adapt different media type and reduce error of label skipping or offsetting.
  • Page 30 G-2108/G-3106 User’s Manual Chapter 3: Operations and Settings 4. Click “Apply to Printer” button to apply the setting to printer. 5. Perform a Media Sensor Calibration that follows steps from the previous section. 6. Open the “Advanced setup” from the printer’s driver on your PC, select “Stock” tag, and then select the correct media type from the drop-list and uncheck the box of “Transmissive Sensor”,...

  • Page 31: Adjusting The Printhead Pressure

    G-2108/G-3106 User’s Manual Chapter 3: Operations and Settings 3.2 Adjusting the Printhead Pressure A qualified technician is required to adjust the printhead pressure. Printhead damage or poor printout quality may occur if the procedure is not done correctly. The printhead pressure module contains two spring assemblies, respectively controlling the pressure of the printhead on both sides, as shown in Figure 3-8.

  • Page 32: Installing Windows Driver And Label Editing Software

    Quick Start Guide or visit POSTEK website: http://www.postekchina.com. Each printer also comes with a BarTender UltraLite edition software. To access to the software and the directions for use, please scan the QR code on the Quick Start Guide or visit POSTEK website: http://www.postekchina.com.

  • Page 33: Chapter 4: Maintenance

    G-2108/G-3106 User’s Manual Chapter 4: Maintenance Chapter 4: Maintenance Make sure the printer is powered off before performing maintenance operations. ⚫ The Printhead may be hot due to recent printing. Wait until the Printhead cools before ⚫ performing maintenance. Use only anhydrous isopropyl alcohol to clean the print head.

  • Page 34: Cleaning The Sensors

    G-2108/G-3106 User’s Manual Chapter 4: Maintenance To clean the printer interior, use a cotton swabs dipped into anhydrous isopropyl alcohol and remove any debris. 4.4 Cleaning the Sensors Over time, dust and debris will accumulate over the sensors and affect their performance, to ensure proper detection, please clean the sensors with cotton swabs dipped into anhydrous isopropyl alcohol periodically.

  • Page 35: Chapter 5: Troubleshooting

    G-2108/G-3106 User’s Manual Chapter 5: Troubleshooting Chapter 5: Troubleshooting Occasionally situations occur that require some troubleshooting. Possible issues and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips useful.

  • Page 36: Miscellaneous Issues

    Quality set inappropriately. Printhead is dirty. Clean the Printhead. Follow the recommended maintenance guidelines for cleaning the Printhead. Poor quality consumables Change to higher-quality consumables. For errors not listed here, please contact an authorized POSTEK Service Provider for further assistance.

  • Page 37: Appendix A: Interface Specifications

    G-2108/G-3106 User’s Manual Appendix A: Interface Specifications Appendix A: Interface Specifications The RS232 connector on the printer is a DB9F: Number Description Definition Ground Baud rate: 9600, 19200, 38400, 57600 and 115200 Data format: 8 data bits, 1 start bit or 1 stop bit.

  • Page 38: Appendix B: Ascii Table

    G-2108/G-3106 User’s Manual Appendix B: ASCII Table Appendix B: ASCII Table “ XOFF & ‘ < > The € sign is included in the embedded table at DEC128 or HEX 80.

This manual is also suitable for:

G-3106

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