Postek I Series User Manual
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Postek I Series User Manual

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  • Page 2 Microsoft, Windows are registered trademarks of Microsoft Corporation. Copyright © 2021 by Postek Electronics Co., Ltd. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of POSTEK. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 (according to POSTEK Warranty Clauses). In no event shall POSTEK or the resellers involved be liable for any direct or indirect loss, including but not limited to loss of business profits, business interruption, loss of business information, or other pecuniary loss.

  • Page 4: Table Of Contents

    I Series User’s Manual Contents Contents Preface .......................... 1 Important Notes ......................2 Chapter 1: Introduction ....................4 1.1 Specifications ......................... 4 1.2 Contents in the Box ........................ 5 Chapter 2: Setup and Use ................... 6 2.1 Main Parts and Structures ...................... 6 2.1.1 Front View ........................

  • Page 5: Preface

    A powerful control system can easily handle the most complicated printing requirements, and advanced thermal transfer/direct thermal technology offers optimum printout clarity. This manual explains how to set up and begin using your I Series printer. It also provides detailed information on configuring your printer, basic operations, care and troubleshooting.

  • Page 6: Important Notes

    • Always inspect consumables for high quality before purchasing. The I Series printer functions under Direct Thermal or Thermal Transfer print modes. Thermal Transfer is set as the factory default (requires ribbon for printing). However, if you need to print on Direct Thermal materials (ribbon is not required), please contact your printer supplier or service provider to reduce the printhead pressure.
  • Page 7 I Series User’s Manual Important Notes • Not every cutter model is designed to be able to cut through adhesive. Use only the dedicated cutters to cut through adhesive materials. Even so, regular cleaning is required to remove the adhesive built up on the blades over time to prevent cutter jam.

  • Page 8: Chapter 1: Introduction

    I Series User’s Manual Chapter 1: Introduction Chapter 1: Introduction 1.1 Specifications Model by Resolution 203DPI 300DPI Printing Method Direct Thermal and Thermal Transfer Max Printing Speed 6 ips (152.4 mm/s) 6 ips (152.4 mm/s) 4.25″ (108 mm) 4.17″ (106 mm) Max Printing Width 236″...

  • Page 9: Contents In The Box

    I Series User’s Manual Chapter 1: Introduction HEAT , or Heating Equilibrium Adaptive Tuning, is a POSTEK designed and developed cutting-edge technology that sets the benchmark for heat management in thermal printing. Printers equipped with HEAT have significant improvements in their printout clarity and print speed. The HEAT level represents the fineness of the heating uniformity with level I being the finest.

  • Page 10: Chapter 2: Setup And Use

    Chapter 2: Setup and Use Chapter 2: Setup and Use 2.1 Main Parts and Structures 2.1.1 Front View Figure 2-1 shows the front view of the I Series printer. Figure 2-1 Front View Table 2-1 Front View Description Number Description...

  • Page 11: Internal View

    I Series User’s Manual Chapter 2: Setup and Use 2.1.2 Internal View Figure 2-2 (a) and (b) show the internal views of two I printers with different media supply mechanism. In (a), all media rolls with media core diameter greater than 1.5″ (38 mm) can be fitted in;...
  • Page 12 I Series User’s Manual Chapter 2: Setup and Use Table 2-2 Internal View Description (a) Media Roll Baffle Arm Mechanism Number Description Stop Plate_Ribbon Take-up Ribbon Take-up Spindle Stop Plate_Ribbon supply Printhead Assembly Media Spindle Lever Ribbon Supply Spindle Media Roll Guide...

  • Page 13: Rear View

    I Series User’s Manual Chapter 2: Setup and Use 2.1.3 Rear View The I Series printer is equipped with multiple interfaces. See Figure 2-3. Figure 2-3 Rear View Table 2-3 Rear View Description Number Description RS-232 Serial Port Centronics Parallel Port...

  • Page 14: Loading Path

    I Series User’s Manual Chapter 2: Setup and Use 2.1.4 Loading Path Figure 2-4 (a) and (b) show the consumables’ loading paths in the I series printer. (a) Loading Paths, Media Roll Baffle Arm Mechanism (b) Loading Path, Media Core Supporting Blade Mechanism...

  • Page 15: Setting Up The Printer

    Do not use the printer near liquids or corrosive chemicals. ⚫ Connecting to a wrong power source may cause damage to your printer. POSTEK assumes no ⚫ liability for any damage in such cases. The rating for the printer is 110/240 VAC ± 10%, 50/60 1.
  • Page 16 I Series User’s Manual Chapter 2: Setup and Use Figure 2-5 Open the Printhead 3. Stick a label to the outside/ inside of the ribbon to check which side the ink is on. See Figure 2-6. Ribbon Label Figure 2-6 Check Ink Side 4.
  • Page 17 I Series User’s Manual Chapter 2: Setup and Use Stop plate Figure 2-7 Load Ribbon Roll 5. Follow the ribbon path indicated in Figure 2-4, thread the ribbon under the Ribbon Guide Rod and pass the Printhead Assembly, make sure that the ribbon’s ink side is facing the media. See Figure 2-8.
  • Page 18 I Series User’s Manual Chapter 2: Setup and Use Figure 2-9 Ribbon Take-up Roll 7. Slide the Ribbon Take-up Roll on the Ribbon Take-up Spindle and push it firmly against the Stop Plate. Turn the Take-up Spindle until the ribbon is tightly wound. See Figure 2-10.

  • Page 19: Loading The Media

    (Only available on models with peeler installed). Standard Mode To load media into the I series printers while under Standard Mode, follow the steps below: 1. Lift to open the right cover. 2. In the case of using the media roll Baffle Arm mechanism, as shown in Figure 2-11(a). Loosen the Bolt, then lift the Baffle Arm, load a media roll onto the Media Spindle.
  • Page 20 I Series User’s Manual Chapter 2: Setup and Use Stop plate Media Spindle Media Roll (b) Roll Media Loading with Media Core Supporting Blade Mechanism Figure 2-11 Roll Media Loading 3. Thread the media along the Media Path as shown in Figure 2-4 (a) and (b), Loaded media is shown in Figure 2-12 (a) and (b).
  • Page 21 I Series User’s Manual Chapter 2: Setup and Use (b) Media Loaded, Core Supporting Blade Mechanism Figure 2-12 Media Loaded 4. Adjust the Media Sensor Position. Loosen the Media Sensor Bolt and move the Media Sensor to the appropriate position, see Figure 2-13. Adjust the Media Sensor to ensure that its position is directly over the gap, hole, notch or black mark.
  • Page 22 I Series User’s Manual Chapter 2: Setup and Use • The I Series printer has three types of media sensors: ➢ Transmissive sensor, detects gap, hole or notch between labels; ➢ Lower reflective sensor, detects black mark on the backside of the media;...

  • Page 23: Chapter 3: Operations And Settings

    I Series User’s Manual Chapter 3: Operations and Settings Chapter 3: Operations and Settings 3.1 Basic Operations 3.1.1 Power Switch The power switch is on the back panel of the printer. The symbols on the switch are defined as follows: ━...
  • Page 24 I Series User’s Manual Chapter 3: Operations and Settings Table 3-1 LED Indicator Description LED Indicator Description • If the indicator is on, the printer is ready and waiting for user input. • If only the [READY] indicator is blinking, then the printer is [READY] paused and awaiting further instruction.

  • Page 25: Advanced Functions

    I Series User’s Manual Chapter 3: Operations and Settings Main Menu Description PAUSE Printing Pause Status 100/888 Remaining labels (pages) count of the current job / Total labels (pages) qty of the current job, it will be reset to 0 if cycle the printer power.

  • Page 26: Setting Menu

    I Series User’s Manual Chapter 3: Operations and Settings 3.1.4 Setting Menu Button functions Table 3-4 Button Function Description Button Function Description [MENU] Enter/exit setup mode Enter/exit [PAUSE] Item/Parameter Selection Descending Item/Parameter selection [CANCEL] Item/Parameter Selection Increasing Item/Parameter selection [FEED]...
  • Page 27 I Series User’s Manual Chapter 3: Operations and Settings Main Menu Description Options: 7 BITS, 8 BITS DATA BITS Default: 8 BITS Adjust the media stop position over the tear-off bar after printing under tear-off mode. • Set higher values to move the media stop position out.
  • Page 28 I Series User’s Manual Chapter 3: Operations and Settings Main Menu Description Adjust the peel off position under peeler mode. • Set higher values to move the peel off position out. • Set lower values to move the peel off position in.
  • Page 29 I Series User’s Manual Chapter 3: Operations and Settings Main Menu Description IP ADDRESS The range of XXX is 0-255, press [PAUSE/Self Test] to decrease, [CANCEL/ Reset] to increase, [FEED/Calibrate] to move to next XXX. SUBNET MASK Upon completion, pressing [FEED/Calibrate] will proceed to the “Save/Abort”...

  • Page 30: Setting Operation Mode

    I Series User’s Manual Chapter 3: Operations and Settings Main Menu Description Set the size of the printout. When set as NONE, the print contents would be in normal size; When set as X0.5, the print contents would be reduced by 1 SCALE time;...
  • Page 31 I Series User’s Manual Chapter 3: Operations and Settings initiate the print job. 7. Removed the peeled label, and the printer will resume printing. 8. If the peeling position of the label needs to be adjusted, press the [MENU] button to enter the settings menu.
  • Page 32 I Series User’s Manual Chapter 3: Operations and Settings 8. Create the label template desired on PC using the Bartender label software. Click at “print” to initiate the print job. After each finished printing, the printer will automatically cut off the printed label(s).

  • Page 33: Adjusting The Printhead Pressure And Balance

    I Series User’s Manual Chapter 3: Operations and Settings 3.2 Adjusting the Printhead Pressure and Balance A qualified technician is required to adjust the printhead pressure or printhead balance. Printhead damage or poor printout quality may occur if the procedure is not done correctly.

  • Page 34: Adjusting The Ribbon Spindle Tension

    I Series User’s Manual Chapter 3: Operations and Settings Follow the steps below to adjust the printhead balance: 1. To adjust the balance of the printhead, only one Pressure Bar’s position needs to be adjusted. Moving the Pressure Bar to the left increases the left side pressure of the printhead; moving the Pressure Bar to the right increases the right side pressure of the printhead.

  • Page 35: Installing Windows Driver And Label Editing Software

    Start Guide or visit POSTEK website: http://www.postekchina.com. Each printer also comes with a BarTender UltraLite edition software. To access to the software and the directions for use, please scan the QR code on the Quick Start Guide or visit POSTEK website: http://www.postekchina.com.

  • Page 36: Chapter 4: Maintenance

    I Series User’s Manual Chapter 4: Maintenance Chapter 4: Maintenance Make sure the printer is powered off before performing maintenance operations. ⚫ The Printhead may be hot due to recent printing. Wait until the Printhead cools before ⚫ performing maintenance.

  • Page 37: Cleaning The Sensors

    I Series User’s Manual Chapter 4: Maintenance 4.4 Cleaning the Sensors Over time, dust and debris will accumulate over the sensors and affect their performance, to ensure proper detection, please clean the sensors with cotton swabs dipped into anhydrous isopropyl alcohol...

  • Page 38: Chapter 5: Troubleshooting

    Please restart the printer, and then disable the “DUMP MODE” setting from the main ERROR printer’s flash or RAM memory during printing or menu. Or contact an authorized POSTEK executing printing service provider for technical support if data/command. problems exist.

  • Page 39: Led Error Indications

    I Series User’s Manual Chapter 5: Troubleshooting 5.2 LED Error Indications Typically, when the printer is not functioning, one or two of the three indicators will begin blinking. The possible situations addressed by the status of the three indicator indicators are listed in Table 5-2.

  • Page 40: Miscellaneous Issues

    Quality set inappropriately. Printhead is dirty. Clean the Printhead. Follow the recommended maintenance guidelines for cleaning the Printhead. Poor quality consumables Change to higher-quality consumables. For errors not listed here, please contact an authorized POSTEK Service Provider for further assistance.

  • Page 41: Appendix A: Interface Specifications

    I Series User’s Manual Appendix A: Interface Specifications Appendix A: Interface Specifications The RS232 connector on the printer is a DB9F: Number Description Definition Ground Baud rate: 9600, 19200, 38400, 57600 and 115200 Data format: 8 data bits, 1 start bit or 1 stop bit.

  • Page 42: Appendix B: Ascii Table

    I Series User’s Manual Appendix B: ASCII Table Appendix B: ASCII Table “ XOFF & ‘ < > The € sign is included in the embedded table at DEC128 or HEX 80.

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