(according to POSTEK Warranty Clauses). In no event shall POSTEK or the resellers involved be liable for any direct or indirect loss, including but not limited to loss of business profits, business interruption, loss of business information, or other pecuniary loss.
Commercial Barcode Label Printer User’s Manual Preface Preface Your compact barcode label printer features innovative technology and superior quality workmanship. Boasting a rigid structure, a highly reliable motor and transmission system, and a large ribbon capacity of 360M, users enjoy minimal downtime and low service cost. With intuitive operations, the printer is ideal for a wide range of applications.
Commercial Barcode Label Printer User’s Manual Important Notes Important Notes Please read the following passages thoroughly before proceeding. Printhead The thermal printhead can be easily damaged due to its precision construction. A printhead damaged by misuse is not covered under the terms of the warranty. To ensure longevity of the printhead, please note the following: •...
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Commercial Barcode Label Printer User’s Manual Important Notes • It is very important to choose the right cutter model for the application to ensure personal safety and prevent damage to the cutter caused by cutting wrong types of media. • Keep loose items such as long hair, clothing, jewelry, away from the cutter.
Guillotine Cutter, Rotary Cutter, External Label Rewinder, Media Guide Adapter, 10/100 M Adaptive Ethernet Port HEAT , or Heating Equilibrium Adaptive Tuning, is a POSTEK designed and developed cutting-edge technology that sets the benchmark for heat management in thermal printing. Printers equipped with HEAT have significant improvements in their printout clarity and print speed.
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Chapter 2: Setup and Use 2.1 Main Parts and Structures Front View 2.1.1 Figure 2-1 shows the front view of the printer. Figure 2-1 Front View Table 2-1 Front View Description Number Description Bluetooth Indicator...
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Interior View 2.1.2 Figure 2-2 shows the detailed structure of the printer. Figure 2-2 Interior View Table 2-2 Interior View Description Number Description Left Mount_Ribbon supply Platen Roller Reflective Media Sensor Transmissive Media Sensor Printhead Release Lever Media Guide Rod...
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Rear View 2.1.3 The printer is equipped with multiple interfaces. See Figure 2-3. Figure 2-3 Rear View Table 2-3 Rear View Description Number Description Ethernet Port (Extensible) RS-232 Serial Port DIP Switches USB Port DC In Port...
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.2 Basic Operations Power Switch 2.2.1 The power switch is on the back panel of the printer. The symbols on the switch are defined as follows: • ━ stands for power on •...
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Table 2-4 LED Indicator Description LED Indicator Description • If the indicator is on, it means the printer 's WiFi is connected and can be used normally. WiFi • If the indicator is off, it means that the printer's WiFi function is not properly enabled or the printer does not have WiFi function.
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Advanced Functions 2.2.3 2.2.3.1 Media Sensor Calibration When the printer is on standby, press and hold the [Feed/Calibration] button (hold for around 4 seconds), the printer will automatically feed labels and the media sensor calibration is done. During this process, the [READY], [MEDIA] and [RIBBON] indicators will start blinking.
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use DIP Switches 2.2.4 The DIP Switch panel is located on the back of the printer, as shown in Figure 2-5. Figure 2-5 DIP Switch Table 2-6 DIP Switch Description Position Corresponding Functions Set printing mode...
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use • Before making changes to the switches, please make sure the printer is powered off. • All the switches should be off by default except the 5 position.
Do not use the printer near liquids or corrosive chemicals. • Using a wrong power adapter may cause damage to your printer. POSTEK assumes no liability for any damage in such cases. The rating for the printer is 24VDC. 1. Make sure the printer is switched OFF.
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Loading the Ribbon 2.3.3 • Load ribbon only when using the thermal transfer printing mode. Remove any ribbon that may be loaded when using the direct thermal printing mode. •...
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-7 Lift the Printhead Module 3. Unwrap the ribbon package and separate the ribbon roll and the spare core. 4. Slide the ribbon roll onto one of the Ribbon Spindles and place the spare core onto the other spindle, see Figure 2-8.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-9 Load Ribbon Roll 6. Route the ribbon through the Printhead Module and wrap the end of the ribbon around the spare core, see Figure 2-10. Figure 2-10 Wrap Ribbon on the Core 7.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Ribbon Take-Up compartment, see Figure 2-11. Figure 2-11 Place the Core on Ribbon Take-up 8. Turn the Left Mount of Ribbon Take-up to ensure the ribbon is tight and smooth, see Figure 2-12.
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use To make sure the Ribbon End Sensor works properly, please use ribbon rolls which end with reflective materials or transparent materials with good reflective performance. Loading the Media 2.3.4 The printer can be operated under three different modes: Standard Mode, Tear-off Mode, and Cutter Mode.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Guides, with smooth sides facing toward the media, onto the Media Spindle from each end until both Media Roll Guides touch the media. When placing a roll of media with a 3″ ID core, please slide the two Core Adapters onto the Media Spindle first, as shown in Figure 2-14.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-15 Load the Media 5. Thread the media under the Media Guide Rod and Transmissive Media Sensor, as shown in Figure 2-16. Media Guide Rod Figure 2-16 Thread the Media 6.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use ruler on the Tear-off Bar. Media Guide Figure 2-17 Slide the Media Guide 7. Press the Printhead Module downward until you hear a “click”, which indicates the module have locked into place, as shown in Figure 2-18. Figure 2-18 Media loaded 8.
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.3.4.2 Tear-off Mode To load media into the printer while under Tear-off Mode, follow the steps below: 1. Set the 2 position of the DIP Switch to ON to enable Tear-off Mode. 2.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use The default cutter type is rotary cutter. If guillotine cutter is installed, please send the command: #UM>CU2 in Utility tool to the printer, and restart the printer after 3 seconds. Then send the command #UM>CC to set guillotine cutter as default, and restart the printer again.
When installing the POSTEK printer driver for the first time, if you connect the printer to your computer via the USB port, please refer to the steps below to complete the printer driver installation (Windows10 operating system for example).
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-21 Installation Directory Screen 5. On the “Installation Information” screen, check the box that says “Run Driver Wizard after unpacking drivers”, then click “Finish”, as shown in Figure 2-22. Figure 2-22 Installation Information Screen 6.
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Chapter 2: Setup and Use as shown in Figure 2-23. Figure 2-23 Seagull Driver Wizard Screen 7. The connected printer will be detected (POSTEK E300 Series for example), click “Next”, as shown in Figure 2-24. Figure 2-24 Printer Detected 8. On the “Specify Printer Name” screen, enter a name for the printer, as shown in Figure 2-25,...
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use then click “Next” to complete the driver installation. Figure 2-25 Specify Printer Name 9. Print a test page to see whether the printer is connected properly, as shown in Figure 2-26. Figure 2-26 Print Test Page...
1. Connect the printer to your computer using an Ethernet cable, then power on the printer. 2. Check the LAN information. See Figure 2-27. Figure 2-27 Check the LAN information 3. Visit the POSTEK website: http://www.postekchina.com and download the Utility software.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-28 Open the Utility 5. Enter the “IP Address”, “Subnet Mask”, and “Gateway” (Note: the IP address here must be in the same network segment as the LAN, and the last figure of the IP address should be unique in the network group), as shown in Figure 2-29.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-29 Configure the Network Parameters 6. Click “Send to Printer”, the [MEDIA] and [RIBBON] indicators will blink simultaneously, when the two indicators are lit and return to a steady state, click “Ping” to check whether the configuration is successful or not, as shown in Figure 2-30.
You can configure the printer's wireless network parameters through Utility software. The steps are as follows: 1. Connect the printer to your computer using a USB cord, then power on the printer. 2. Visit the POSTEK website: http://www.postekchina.com and download the Utility software.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-31 Open the Utility 4. Enter the wireless mode, channel, security type, network name (SSID), password and IP address, then click “Wi-Fi Configuration”, as shown in Figure 2-32.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-32 Wireless Network Configuration Table 2-7 Items Description Items Description Set the wireless mode. The default value is Server (AP). • Client (STA): The STA mode enable printer to connect to the WLAN created by wireless router via wireless access, which is regarded as a device within the WLAN group and can be accessed Wireless Mode...
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2.4.2.3 Driver Installation and Port Configuration After configuring the printer's network parameters, please refer to the following steps to complete the driver installation and port configuration. 1. Visit the POSTEK website: http://www.postekchina.com and download the printer driver. 2. Double-click the printer driver icon, follow the prompted screen to extract the driver installer and run the driver installation wizard (for details, please refer to Steps 3~6 in 2.4.1 USB Port...
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Chapter 2: Setup and Use Figure 2-33 Connect Printer Screen 4. The “Specify Printer Model” screen displays, select the printer model (POSTEK E300 Series for example), and click “Next”, as shown in Figure 2-34. Figure 2-34 Specify Printer Model Screen 5.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-35 Create Port 6. The “Add Standard TCP/IP Printer Port Wizard” screen displays, click “Next”, as shown in Figure 2-36. Figure 2-36 Add Standard TCP/IP Printer Port Wizard 7.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-37 Add Port Screen 8. Windows will automatically detect the TCP/IP port. Click “Finish” to complete adding Standard TCP/IP Printer Port, as shown in Figure 2-38. Figure 2-38 Complete adding Standard TCP/IP Printer Port 9.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-39 Specify Port Screen 10. On the “Specify Printer Name” screen, enter a name for the printer, as shown in Figure 2-40. Click “Next” to complete the driver installation. Figure 2-40 Specify Printer Name 11.
2.5 Installing Label Editing Software Each printer also comes with a BarTender UltraLite edition software. To access to the software and the directions for use, please scan the QR code on the Quick Start Guide or visit POSTEK website: http://www.postekchina.com.
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.6 Adjusting the Media Sensor • When it is the first time installing the media or when changing to a different type of media, media sensor calibration must be performed. •...
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use • Technically, the Transmissive Sensor is designed to detect a gap, hole or notch between labels, the Reflective Sensor is for detecting black marks. However, in many cases, the Reflective Sensor also can be used to detect gap, hole or notch.
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Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use • When roll media is produced, the media end would be fixed on the media core with duct tape or scotch tape. If your printer cannot detect the Media Out signal well, please refer to Figure 2-44 to check the position of the tape.
Commercial Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.7 Adjusting the Printhead Pressure A qualified technician is required to adjust the printhead pressure. Printhead damage or poor printout quality may occur if the procedure is not done correctly. The printhead pressure module contains two spring assemblies, respectively controlling the pressure of the printhead on both sides, as shown in Figure 2-45.
Commercial Barcode Label Printer User’s Manual Chapter 3: Maintenance Chapter 3: Maintenance • Make sure the printer is powered off before performing maintenance operations. • The Printhead may be hot due to recent printing. Wait until the Printhead cools before performing maintenance.
Commercial Barcode Label Printer User’s Manual Chapter 3: Maintenance 3.3 Cleaning the Printer Interior Over time, the printer’s interior may collect dust or debris from the consumables. It is advised to periodically clean the printer’s interior in order to prevent the accumulated debris from damaging internal parts.
Media sensor is dirty Clean the media sensor button, the printer Contact an authorized would reprint the Media sensor is out POSTEK service provider previous label and of order for technical support. then continue with Load a new roll of ribbon Out of ribbon the print job.
Quality set inappropriately. Printhead is dirty. Clean the Printhead. Follow the recommended maintenance guidelines for cleaning the Printhead. Poor quality consumables Change to higher-quality consumables. For errors not listed here, please contact an authorized POSTEK Service Provider for further assistance.
Commercial Barcode Label Printer User’s Manual Appendix A: Interface Specifications Appendix A: Interface Specifications The RS232 connector on the printer is a DB9F: Number Description Definition Ground Baud rate: 9600, 19200, 38400, 57600 Data format: 8 data bits, 1 start bit or 1 stop bit. Flow control: None.
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