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Postek TX Exp Series User Manual

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  • Page 2 Microsoft, Windows are registered trademarks of Microsoft Corporation. Copyright © 2023 by Postek Electronics Co., Ltd. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of POSTEK. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3 (according to POSTEK Warranty Clauses) only. In no event shall POSTEK or the resellers involved be liable for any direct or indirect loss, including but not limited to loss of business profits, business interruption, loss of business information, or other pecuniary loss.

  • Page 4: Table Of Contents

    TX Exp Series RFID | Barcode Label Printer User’s Manual Contents Contents Preface .......................... 1 Important Notes ......................2 Chapter 1: Introduction ....................4 1.1 Specifications ......................... 4 Optional Features ........................5 1.2 Contents in the Box ........................ 6 Chapter 2: Setup and Use ................... 7 2.1 Main Parts and Structures ......................
  • Page 5 TX Exp Series RFID | Barcode Label Printer User’s Manual Contents Appendix A: Interface Specifications ..............90 Appendix B: ASCII Table ..................91...

  • Page 6: Preface

    TX Exp Series RFID | Barcode Label Printer User’s Manual Preface Preface Your POSTEK high performance industrial RFID label printer features innovative state-of-the-art technology and superior quality workmanship. Boasting an all metal frame and unique core construction, it achieves a sturdy and durable stationary platform for smooth printing. A powerful control system can easily handle the most complicated printing requirements, and advanced thermal transfer/direct thermal technology offers optimum printout clarity.

  • Page 7: Important Notes

    TX Exp Series RFID | Barcode Label Printer User’s Manual Important Notes Important Notes Please read the following passages thoroughly before proceeding. Printhead The thermal printhead can be easily damaged due to its precision construction. A printhead damaged by misuse is not covered under the terms of the warranty. To ensure longevity of the printhead, please note the following: DO NOT scrape or use tools that might damage the printhead surface.
  • Page 8 TX Exp Series RFID | Barcode Label Printer User’s Manual Important Notes Cutter (Optional) The printer equipped with a cutter can automatically cut the label after printing. However, automatic cutters pose a safety hazard since the blades are very sharp. To prevent injuries and cutter failures...

  • Page 9: Chapter 1: Introduction

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 1: Introduction Chapter 1: Introduction 1.1 Specifications Model TX2 Exp TX3 Exp TX6 Exp Model with RFID TX2r Exp TX3r Exp TX6r Exp Printing Mode Direct Thermal and Thermal Transfer Max Printing Speed 16 ips (406.4 mm/s)

  • Page 10: Optional Features

    Storage Environment Relative humidity: 5% - 90% non condensing ①: HEAT , or Heating Equilibrium Adaptive Tuning, is a POSTEK designed and developed cutting-edge technology that sets the benchmark for heat management in thermal printing. Printers equipped with HEAT have significant improvements in their printout clarity and print speed. The HEAT level represents the fineness of the heating uniformity with level I being the finest.

  • Page 11: Contents In The Box

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 1: Introduction Cut Through Adhesive Cuts Guaranteed 600,000 600,000 *Factory dependent. 1.2 Contents in the Box Inspect the shipping carton(s) for possible shipping damage, if damage is discovered, notify the shipping company to report the nature and extent of the damage.

  • Page 12: Chapter 2: Setup And Use

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Chapter 2: Setup and Use 2.1 Main Parts and Structures 2.1.1 Front View Figure 2-1 shows the front view of the printer. Figure 2-1 Front View...

  • Page 13: Interior View

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.1.2 Interior View Figure 2-2 shows the interior view of the printer. Figure 2-2 Interior View Table 2-2 Interior View Description Number Description Stop Plate_Ribbon Take-up Spindle...

  • Page 14: Rear View

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.1.3 Rear View The printer is equipped with multiple interfaces. See Figure 2-3. Figure 2-3 Rear View Table 2-3 Rear View Description Number Description RS-232 Serial Port...

  • Page 15: Consumables Loading Path

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.1.4 Consumables Loading Path Figure 2-4 shows the consumables’ loading paths in Tear-off mode. Figure 2-4 Loading Paths in Tear-off Mode Table 2-4 Loading Path Description...
  • Page 16 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-5 shows the consumables’ loading paths in Cutter mode (Cutter is optional). Figure 2-5 Loading Paths in Cutter Mode Table 2-5 Loading Path Description...

  • Page 17: Setting Up The Printer

    • • Connecting to a wrong power source may cause damage to your printer. POSTEK assumes no liability for any damage in such cases. The rating for the printer is 110/240 VAC ±10%, 50/60 1. Make sure the printer is switched OFF.

  • Page 18: Loading The Ribbon

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-7 Plug the Power Cord The shape of power plug varies depending on the region in which it was purchased. 2.2.3 Loading the Ribbon •...
  • Page 19 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Ribbon Label Figure 2-9 Check Ink Side 4. Place the ribbon roll on the Ribbon Supply Spindle, see Figure 2-10. Make sure that the ribbon roll is firmly pushed against the Stop Plate.
  • Page 20 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-11 Thread Ribbon through Printhead Assembly 6. Wrap the ribbon around a spare ribbon core to form a Ribbon Take-up Roll. See Figure 2-12.
  • Page 21 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-13 Ribbon Roll Loaded To make sure the Ribbon End Sensor works properly, please use ribbon rolls that end with reflective or transparent materials.

  • Page 22: Loading The Media

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.2.4 Loading the Media • When it is the first time installing the media or when changing to a different type of media, media sensor calibration must be performed.
  • Page 23 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.2.4.1 Switching Media Core Adapters The printer is equipped with both 1.5″ and 3″ media core adapters. The 1.5″ core adapter is located inside the 3″ core adapter. To load a 1.5″ core media roll, please first remove the 3″ core adapter;...
  • Page 24 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Screws Figure 2-15 Adjust the position of the Media Roll Guide Stopper When switching back to 3″ core adapter, make sure to reverse the Media Roll Guide Stopper...
  • Page 25 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.2.4.2 Tear-off Mode • Tear-off Mode is the default handling mode. • The media installation procedure in Standard Mode is the same as in Tear-off Mode.
  • Page 26 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-17 Load the Media Roll 3. Press down and adjust the Media Roll Guide by pushing it slightly against the outside edge of the media roll.
  • Page 27 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-19 Thread the Media 5. Slide the Media Guide to the edge of the media, making sure not to pinch or squeeze the media;...
  • Page 28 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-21 Lock the Printhead Turn on the printer and wait for the printer to boot normally., then calibrate the media sensor. You can choose to calibrate the media sensor manually (press and hold the [FEED/Calibration] button for around 4 seconds) or automatically (refer to 3.2.1.5 Calibration &...
  • Page 29 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.2.4.3 Cutter Mode (Cutter accessory required) To load media into the printer while under Cutter Mode, follow the steps below: 1. Load a media roll onto the media spindle, please refer to steps 1 ~ 3 2.2.4.2 Tear-off...
  • Page 30 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Media Guide Figure 2-24 Slide the Media Guide 4. Adjust the media sensor. See 3.4.1 Adjusting the Media Sensor. 5. Turn the Lever clockwise to lock the Printhead in place, as shown in Figure 2-25.
  • Page 31 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use You can choose to calibrate the media sensor manually (press and hold the [FEED/Calibration] button for around 4 seconds) or automatically (refer to 3.2.1.5 Calibration &...

  • Page 32: Installing The Printer Driver

    2.3 Installing the Printer Driver 2.3.1 USB Port Installation If you already have a POSTEK printer driver installed on your computer, the printer driver for the additional printer will be installed automatically. When installing the POSTEK printer driver for the first time, if you connect the printer to your computer via the USB port, please refer to the steps below to complete the printer driver installation (take Windows10 operating system as an example).
  • Page 33 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-28 Installation Directory Screen 5. On the “Installation Information” screen, check the box that says “Run Driver Wizard after unpacking drivers”, then click “Finish”, as shown in Figure 2-29.
  • Page 34 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-30 Seagull Driver Wizard Screen 7. The connected printer will be detected, click “Next”, as shown in Figure 2-31. Figure 2-31 Printer Detected 8. On the “Specify Printer Name” screen, enter a name for the printer, as shown in Figure 2-32, then...
  • Page 35 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-32 Specify Printer Name 9. Print a test page to see whether the printer is connected properly, as shown in Figure 2-33. Figure 2-33 Print Test Page...

  • Page 36: Network Port Installation

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.3.2 Network Port Installation If you connect the printer to your computer via the Ethernet port, you will need to configure the printer's network parameters before installing the printer driver and configuring the printer’s port information.
  • Page 37 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use 2.3.2.2 Driver Installation and Port Configuration After the printer's network parameters have been configured, please refer to the following steps to complete the driver installation and port configuration.
  • Page 38 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-36 Specify Printer Model Screen 5. On the “Specify Port” screen, click “Create Port…” to bring up “Create Port” dialog box, select “Standard TCP/IP Port” - “New Port…”, as shown in Figure 2-37.
  • Page 39 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-38 Add Standard TCP/IP Printer Port Wizard 7. On the “Add Port” screen, enter the IP Address of the printer (Note: the IP address here must be consistent with the IP address of the printer that has been set, and the port name will be generated automatically), and then click “Next”, as shown in Figure 2-39.
  • Page 40 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-40 Complete adding Standard TCP/IP Printer Port 9. Return to the “Specify Port” screen, select the TCP/IP Port that has been added, and click “Next”, as shown in Figure 2-41.
  • Page 41 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 2: Setup and Use Figure 2-42 Specify Printer Name 11. Print a test page to see whether the printer is connected properly. As shown in Figure 2-43. Figure 2-43 Print Test Page...

  • Page 42: Installing Label Editing Software

    2.4 Installing Label Editing Software Each printer also comes with a BarTender UltraLite edition software. To access to the software and the directions for use, please scan the QR code on the Quick Start Guide or visit POSTEK website: http://www.postekchina.com.

  • Page 43: Chapter 3: Operations And Settings

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Chapter 3: Operations and Settings 3.1 The Front Panel The Front Panel of the printer consists of: Three multi-function buttons: [PAUSE/Self Test], [FEED/Calibration], and [CANCEL/Reset] •...

  • Page 44: Panel Buttons

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.1.1 Panel Buttons The three buttons have different functions based on the mode of the operation is performed, please refer to Table 3-1 for details.

  • Page 45: Lcd Touchscreen

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.1.3 LCD Touchscreen The front panel of the printer contains a 4.5″ LCD capacitive touchscreen. Settings can be easily configured on the touchscreen. The main screen is shown in Figure 3-2.

  • Page 46: Settings

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2 Settings 3.2.1 General Settings 3.2.1.1 Darkness On the LCD touchscreen, select ″Settings″ > ″General″ > ″Darkness″ to enter the Darkness menu, as shown in Figure 3-3.
  • Page 47 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Figure 3-4 Speed Menu Set the print speed and backfeed speed from this menu. Speed unit: ips (inches per speed). Print speed: Set the print speed. (Note: Slower print speed typically yields better print quality.) The print speed defaults to the value sent by print command or printer driver, if you want to use the menu settings, please uncheck the box ″Use the value sent by print...
  • Page 48 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Note: Different print speeds may result in differences in printing results, so please use this function according to your actual needs. Backfeed speed: Set the backfeed speed of the label, i.e., the speed at which the label back feed from the tear-off/cutting position to the print position.
  • Page 49 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.1.4 Print Mode On the LCD touchscreen, select ″Settings″ > ″General″ > ″Print Mode″ to enter the Print Mode menu, as shown in Figure 3-6.
  • Page 50 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.1.5 Calibration & Registration On the LCD touchscreen, select ″Settings″ > ″General″ > ″Calibration & Registration″ to enter the Calibration & Registration menu, as shown in Figure 3-7.
  • Page 51 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.1.6 Print Direction On the LCD touchscreen, select ″Settings″ > ″General″ > ″Print Direction″ to enter the Print Direction menu, as shown in Figure 3-8.
  • Page 52 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.1.7 Printed Label Handling On the LCD touchscreen, select ″Settings″ > ″General″ > ″Printed Label Handling″ to enter the Printed Label Handling menu, as shown in Figure 3-9.
  • Page 53 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Feeding direction Tearing edge Figure 3-12 Decrease Tear-off Position Offset Diagram Value range: -1249.8 to 1249.8 mm (for 203dpi models) -847.3 to 847.3 mm (for 300dpi models)
  • Page 54 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings The Cutter Mode menu, as shown in Figure 3-13. Figure 3-13 Cutter Mode Menu Cutter model: Display the cutter model. Blade calibration: Press ″Blade calibration″ to calibrate the stop position of the blade by performing a test cut.
  • Page 55 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Feeding direction Cutting edge Figure 3-14 Increase Cutting Position Offset Diagram Decrease the value will move the cutting line in the opposite direction of media feeding, as shown in Figure 3-15.
  • Page 56 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings labels. Note: If ″Use the value sent by print command or print driver″ is checked, you cannot set the cutting parameters from the settings menu.

  • Page 57: Communication

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.2 Communication 3.2.2.1 Serial Port On the LCD touchscreen, select ″Settings″ > ″Communication″ > ″Serial Port″ to enter the Serial Port menu, as shown in Figure 3-16.
  • Page 58 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.2.2 Ethernet On the LCD touchscreen, select ″Settings″ > ″Communication″ > ″Ethernet″ to enter the Ethernet menu, as shown in Figure 3-17. Figure 3-17 Ethernet Menu Set the network port parameters.
  • Page 59 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Figure 3-18 IPv4 Settings Menu Table 3-4 Description of IPv4 Setting Items Items Description Set to enable or disable the function of obtaining the printer IP address DHCP dynamically.

  • Page 60: Rfid

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.3 RFID 3.2.3.1 RFID Settings On the LCD touchscreen, select ″Settings″ > ″RFID″ to enable the RFID function, and then select ″RFID Settings″ to enter the RFID Settings menu, as shown in Figure 3-19.
  • Page 61 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Frequency Name Frequency Region Frequency Range New Zealand 922 ~ 928 Malaysia 919 ~ 923 Indonesia 923 ~ 925 Philippines 918 ~ 920 Taiwan, China...
  • Page 62 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.3.2 Read RFID Tag Data On the LCD touchscreen, select ″Settings″ > ″RFID″ to enable the RFID function, and then select ″Read RFID Tag Data″ to enter the Read RFID Tag Data menu, as shown in Figure 3-21.
  • Page 63 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.3.3 Calibration On the LCD touchscreen, select ″Settings″ > ″RFID″ to enable the RFID function, and then select ″Calibration″ to enter the Calibration menu, as shown in Figure 3-22.

  • Page 64: Management

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.4 Management 3.2.4.1 Preference On the LCD touchscreen, select ″Settings″ > ″Management″ > ″Preference″ to enter the Preference menu, as shown in Figure 3-23. Figure 3-23 Preference Menu Enable or disable the Automatic Adjustment of the Print Speed prompt message.
  • Page 65 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.4.2 Label Formats On the LCD touchscreen, select ″Settings″ > ″Management″ > ″Label Formats″ to enter the Label Formats menu, as shown in Figure 3-24.

  • Page 66: Advanced

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5 Advanced 3.2.5.1 Label Position Offset On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″Label Position Offset″ to enter the Label Position Offset menu, as shown in Figure 3-25.
  • Page 67 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5.2 Horizontal Offset On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″Horizontal Offset″ to enter the Horizontal Offset menu, as shown in Figure 3-28.
  • Page 68 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5.3 Vertical Offset On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″Vertical Offset″ to enter the Vertical Offset menu, as shown in Figure 3-30.
  • Page 69 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5.4 Registration Accuracy On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″Registration Accuracy″ to enter the Registration Accuracy menu, as shown in Figure 3-32.
  • Page 70 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Accepted values: -5.0 to 5.0 mm Default value: 0.6 mm (for 203dpi models) 0.4 mm (for 300dpi models) 0.2 mm (for 600dpi models) Use the detection data of: Set the label positioning to be based on the current label to print or the latest detected label.
  • Page 71 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5.5 Sensor Signal Strength On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″Sensor Signal Strength″ to enter the Sensor Signal Strength menu, as shown in Figure 3-35.
  • Page 72 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Reset the printer from this menu. Reset settings: The printer will be reset to default settings except the security, language, and account settings. Any customizations you've made to the printer, such as the print speed and print darkness, will be discarded.
  • Page 73 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Figure 3-38 Units Menu Set the units of the setting values. Accepted values: All in mm, All in inch, dot & mm, dot & inch 3.2.5.9 Date &...
  • Page 74 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Set the date and time displayed on the printer. Time: Display the current time. Date: Display the current date. Auto sync date & time: Set the automatic date and time synchronization function on or off. When...
  • Page 75 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5.11 Media Feed Calibration On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″Media Feed Calibration″ to enter the Media Feed Calibration menu, as shown in Figure 3-41.
  • Page 76 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5.12 Media Roll Diameter On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″Media Roll Diameter″ to enter the Media Roll Diameter menu, as shown in Figure 3-42.
  • Page 77 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5.13 Ribbon Outer Diameter On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″Ribbon Outer Diameter″ to enter the Ribbon Outer Diameter menu, as shown in Figure 3-43.
  • Page 78 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5.15 Firmware Update On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″Firmware Update″ to enter the Firmware Update menu, as shown in Figure 3-45.
  • Page 79 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5.16 Dump Mode On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″Dump Mode″ to enter the Dump Mode menu, as shown in Figure 3-46.
  • Page 80 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.2.5.18 About On the LCD touchscreen, select ″Settings″ > ″Advanced″ > ″About″ to enter the About page, as shown in Figure 3-49. Figure 3-49 About Page This menu allows you to view the device name, printer model, OX version, UI version, BSP version, OS version, RT version, HEAT version, hardware version, firmware ID and device serial number.

  • Page 81: Mechanical Adjustments

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.3 Mechanical Adjustments 3.3.1 Adjusting the Media Sensor The position of the printer’s integrated reflective and transmissive media sensor can be adjusted left and right, refer to Figure 3-50, by following the steps below.
  • Page 82 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Tape Hole The tape shall avoid the hole area Tape Media gap The position of the tape should be made known to user to avoid positioning Media Sensors over the tape area.

  • Page 83: Adjusting The Printhead Pressure And Balance

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings 3.3.2 Adjusting the Printhead Pressure and Balance A qualified technician is required to adjust the printhead pressure or printhead balance. Printhead damage or poor printout quality may occur if the procedure is not done correctly.

  • Page 84: Adjusting The Ribbon Tension

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 3: Operations and Settings Follow the steps below to adjust the printhead balance: 1. To adjust the balance of the printhead, only one Pressure Bar’s position needs to be adjusted.

  • Page 85: Chapter 4: Maintenance

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 4: Maintenance Chapter 4: Maintenance • Make sure the printer is powered off before performing maintenance operations. • The Printhead may be hot due to recent printing. Wait until the Printhead cools before performing maintenance.

  • Page 86: Cleaning The Sensors

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 4: Maintenance To clean the printer interior, use a cotton swabs dipped into anhydrous isopropyl alcohol and remove any dirt. 4.4 Cleaning the Sensors Over time, dust and debris will accumulate over the sensors and affect their performance, to ensure proper detection, please clean the sensors with cotton swabs dipped into anhydrous isopropyl alcohol periodically.

  • Page 87: Chapter 5: Troubleshooting

    TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 5: Troubleshooting Chapter 5: Troubleshooting Occasionally situations occur that require some troubleshooting. Possible issues and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips useful.
  • Page 88 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 5: Troubleshooting Error Message Possible Cause Recommended Solution sensor failure. setting Signal Strength″ to adjust the signal Error code:11 strength. The sensor module is not installed or broken. Failed to enable Cutter mode not supported cutter mode.
  • Page 89 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 5: Troubleshooting Error Message Possible Cause Recommended Solution service. USB Device port Please restart the printer. If error remains, error. Error please contact a qualified professional for code:12000 service.
  • Page 90 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 5: Troubleshooting Error Message Possible Cause Recommended Solution The configured printer Please go programming language to ″Settings″ > ″Advanced″> ″Programming doesn’t match that in the Language″ to select the matching instructions sent to the printer programming language.
  • Page 91 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 5: Troubleshooting Error Message Possible Cause Recommended Solution Media sensor needs cleaning. Incorrect signal strength setting, go to ″Settings″ > ″Advanced″ > ″Sensor Signal Strength″ to adjust the signal strength.
  • Page 92 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 5: Troubleshooting Error Message Possible Cause Recommended Solution code: 32030 order to maintain the currently set print speed. After printing starts, the print darkness may gradually increase to the current setting as the print head temperature rises.
  • Page 93 TX Exp Series RFID | Barcode Label Printer User’s Manual Chapter 5: Troubleshooting Error Message Possible Cause Recommended Solution Data field to unlock doesn't exist in the chipset of the tag Tag is permanently locked. RFID encoding Data length is out of range failed.

  • Page 94: Miscellaneous Issues

    Data Sent but Not The driver is incorrect. Ensure the correct driver is chosen in the label Printing software. Memory overflow Reset the printer. For errors not listed here, please contact an authorized POSTEK Service Provider for further assistance.
  • Page 95 TX Exp Series RFID | Barcode Label Printer User’s Manual Appendix A: Interface Specifications Appendix A: Interface Specifications The RS232 connector on the printer is a DB9F: Number Description Definition Ground Baud rate: 9600, 19200, 38400, 57600 and 115200 Data format: 8 data bits, 1 start bit or 1 stop bit.
  • Page 96 TX Exp Series RFID | Barcode Label Printer User’s Manual Appendix B: ASCII Table Appendix B: ASCII Table “ XOFF & ‘ < > The € sign is included in the embedded table at DEC128 or HEX 80.

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