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Postek IQ SERIES User Manual

Barcode label printer
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  • Page 2 © 2006-2015 by Postek Electronics Co., Ltd. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Postek. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 3  To get increased printhead longevity and higher quality printouts, always use approved labels, tags and thermal transfer ribbons. Approved supplies can be ordered from your Postek authorized reseller.  Static electricity that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead or electronic components in this device.

  • Page 4: Table Of Contents

    iQ User’s Manual Table of Contents Preface ................................1 Important Notice, Read Me First ........................1 Chapter 1: Introduction ........................... 2 Printer Specifications ................................2 Specifications for Power Adapter ............................2 Contents of Box .................................. 2 Packing List ................................3 Chapter 2: Setup and Use ..........................

  • Page 5: Preface

    This manual explains how to set up and begin using your iQ printer. It also provides detailed information on configuring your printer, basic operations, care and troubleshooting. Please read this manual carefully before using the POSTEK iQ printer. Important Notice, Read Me First The thermal printhead can be easily damaged due to its precision construction.

  • Page 6: Chapter 1: Introduction

    iQ User’s Manual Chapter 1: Introduction Chapter 1: Introduction Printer Specifications Mode iQ/200 Printing method Direct Thermal Printing resolution 203 dpi (8 dots/mm) Max printing speed 5 ips (127 mm/s) Max printing width 4.09″(104 mm) Max printing length 40″ (1016 mm) Memory 8 MB FLASH ROM, 16 MB SDRAM Thermal paper...

  • Page 7: Packing List

    Chapter 1: Introduction iQ User’s Manual report the nature and extent of the damage. Please check the items according to the Packing List. If there are any items missing, notify your authorized reseller. Packing List iQ Printer 1 pc Power Adapter 1 pc USB interface cable 1 pc...
  • Page 8 Chapter 1: Introduction iQ User’s Manual iQ Printer Power Adapter USB Cable Media Roll Guides Media Spindle Quick Start Guide External Media Stand CD-Rom Figure 1: Printer and Accessories...

  • Page 9: Chapter 2: Setup And Use

    Chapter 2: Setup and Use iQ User’s Manual Chapter 2: Setup and Use Setting up the Printer Before setting up the printer consider the following: 1. Make sure there is adequate space around the printer for loading consumables and proper ventilation. 2.
  • Page 10 Chapter 2: Setup and Use iQ User’s Manual Figure 3 1. Handle 3. Tearbar 5. Media Guide 2. Platen Roller 4. Printhead Module 6. Media Compartment...

  • Page 11: Connecting The Printer

    (1) Do not use the printer near liquids or corrosive chemicals. (2) Using the wrong power adapter may cause damage to your printer. POSTEK assumes no liability for any damage in such cases. The rating for the printer is 24VDC.

  • Page 12: Interface Connection

    Chapter 2: Setup and Use iQ User’s Manual Interface Connection The iQ supports WIFI, RS-232 Serial, USB interface connections. Note: When connecting the iQ printer to a computer via the USB interface cable, make sure to utilize the same USB port used during the driver installation process, which enables the printer to retrieve needed commands or data from the PC.

  • Page 13: Loading The Media

    Chapter 2: Setup and Use iQ User’s Manual Loading the Media iQ printers can be operated in two different modes: Standard mode and Cutting mode. – In Standard mode, each printed label remains on the backing liner. – In Cutting mode, the printer automatically cuts the label after it is printed. Standard Mode To load media into the iQ while using Standard Mode: 1.
  • Page 14 Chapter 2: Setup and Use iQ User’s Manual Figure 5-1...
  • Page 15 Chapter 2: Setup and Use iQ User’s Manual Figure 5-2...
  • Page 16 Chapter 2: Setup and Use iQ User’s Manual Media Guide Rod Media Media Guide Platen Roller Figure 5-3...
  • Page 17 Chapter 2: Setup and Use iQ User’s Manual Figure 5-4...

  • Page 18: Cutting Mode

    Chapter 2: Setup and Use iQ User’s Manual Cutting Mode Note: Operating the printer in Cutting mode requires the optional Guillotine Cutter. 1. Set the 3 DIP Switch to the ON position to enable the cutter function (see Figure 5-5). 2.
  • Page 19 Chapter 2: Setup and Use iQ User’s Manual Figure 5-7...

  • Page 20: Adjusting The Position Of Media Sensor

    Chapter 2: Setup and Use iQ User’s Manual Adjusting the Position of Media Sensor 1. Lift the top cover (see Figure 6-1). 2. Lift the Handle of the Printhead to release the Printhead Module, then lift the Printhead Module to expose the Media Sensor cover (see Figure 6-2).
  • Page 21 Chapter 2: Setup and Use iQ User’s Manual Media Sensor Figure 6-2 2 – 5mm Media gap Figure 6-3...
  • Page 22 Chapter 2: Setup and Use iQ User’s Manual Media gap Figure 6-4 Media gap Figure 6-5...
  • Page 23 Chapter 2: Setup and Use iQ User’s Manual Media Sensor Cover Figure 6-6 Figure 6-7...

  • Page 24: Chapter 3: Operations And Settings

    iQ User’s Manual Chapter 3: Operations and Settings Chapter 3: Operations and Settings Basic Operations Power Switch The power switch is on the back panel of the printer. The symbols on the switch are defined as follows: ━ — ON 〇...

  • Page 25: Advanced Functions

    Chapter 3: Operations and Settings iQ User’s Manual Panel Buttons The three buttons have different functions based on the mode of the operation is performed. Advanced Functions Mode Basic Functions (see Advanced Functions below) Feed/Calibration Feed one label Media Sensor Calibration Pause/Self Test - Press once to pause current print job Self-test:...

  • Page 26: Dip Switch Panel

    Chapter 3: Operations and Settings iQ User’s Manual Reset – Reset the Printer to the Factory Default Settings 1. Press and hold the Cancel/Reset button for 2 seconds, the two lamps will blink simultaneously (the printer will return to normal state automatically if no operations are performed within 2 seconds). 2.

  • Page 27: Windows Driver

    Windows XP Windows 2003 Windows ME Drivers can also be downloaded from www.postek.com.cn www.postektechnologies.com Note: Before updating a driver, always first remove the old version(s) that may be loaded on your computer. Label Software Each iQ printer is packaged with powerful barcode label editing software.

  • Page 28: Chapter 4: Maintenance

    Chapter 4: Maintenance iQ User’s Manual Chapter 4: Maintenance Warnings: (1) Make sure the printer is powered off before performing maintenance operations. (2) The Printhead may be hot due to recent printing. Wait until the Printhead cools before performing maintenance. (3) Use only anhydrous isopropyl alcohol to clean the print head.

  • Page 29: Cleaning The Printer Interior

    Chapter 4: Maintenance iQ User’s Manual Cleaning the Printer Interior Over time, the printer’s interior may collect dust or debris from the consumables. It is advised to periodically clean the printer’s interior in order to prevent the accumulated debris from damaging internal parts. To clean the printer interior, use a cotton swabs dipped into anhydrous isopropyl alcohol and remove any debris.

  • Page 30: Chapter 5: Troubleshooting

    Media or have not of media (see Figure 5-2, Page 11). been installed. Media sensor is broken Contact an authorized POSTEK service provider for technical support. Only READY Lamp blinks: Possible Cause Recommend Solutions a) Restart the printer;...

  • Page 31: Miscellaneous

    1. Check the interface cable for proper connection. 2. Ensure the printer is powered on. If the trouble still exists, please contact an authorized POSTEK service provider for technical support. Data Sent but Not Printing 1. Ensure the correct driver is chosen in the label software.

  • Page 32: Recovery

    Recovery After the miscellaneous has been cleared, press the CANCEL button to clear the alarm or restart the printer to resume the printing automatically. Note: For errors not listed here, please contact an authorized POSTEK Service Provider for further assistance.

  • Page 33: Appendix A: Interface Specifications

    iQ User’s Manual Appendix A: Interface Specifications Appendix A: Interface Specifications The RS232 connector on the printer is a DB9F: Direction Definition Ground Connection with host: Host 25S Printer 9P Host 9S Printer 9P ……… 3 RX ……… TX 2 RX 2 2 TX ………...
  • Page 34 iQ User’s Manual Appendix A: Interface Specifications – Baud rate: 9600, 19200, 38400, 57600 – Data format: always 8 data bits, 1 start bit and 1 stop bit. – Parity: always non parity. – Flow control: RTS/CTS (Hardware flow control). If you are using software or drivers under the Windows environment, the flow control must be set to “hardware.”...

  • Page 35: Appendix B: Ascii Table

    iQ User’s Manual Appendix B: ASCII Table Appendix B: ASCII Table “ XOFF & ‘ < > Note: The € sign is included in the embedded table at DEC128 or HEX 80...

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