Postek Q8 User Manual
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Postek Q8 User Manual

Barcode label printer
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  • Page 2 © 2011 by POSTEK Electronics Co., Ltd. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of POSTEK. No patent liability is assumed with respect to the use of the information contained herein.
  • Page 3 Q8 Series User’s Manual Important Safety Instructions ♦ Only qualified and trained authorized POSTEK service providers should attempt to disassemble or repair the printer. Incorrect disassembling of the product or its power adaptor may cause an electronic short, human injury or printer component damages.

  • Page 4: Table Of Contents

    Q8 Series User’s Manual Table of Contents Preface ....................................1 Important Notice, Read Me First! ............................1 Chapter 1: Introduction ..............................2 Technical Specifications..............................2 Printer Specifications ..............................2 Power Adapter Specifications ............................. 3 Contents of Box .................................. 3 Packing List ................................3 Chapter 2: Setup and Use ..............................

  • Page 5: Preface

    It supports both direct thermal and thermal transfer printing methods, and employs an unparalleled print engine that reduces noise and enhances durability. This manual explains how to set up and begin using your POSTEK Q8 printer. It also provides detailed information on configuring your Q8 printer, basic operations, maintenance and troubleshooting.

  • Page 6: Chapter 1: Introduction

    Q8 Series User’s Manual Chapter 1: Introduction Chapter 1: Introduction Technical Specifications Printer Specifications Mode Q8/200 Q8/300 Printing method Direct Thermal & Thermal Transfer Printing resolution 203 dpi (8 dots/mm) 300 dpi (11.8 dots/mm) Max printing speed 4 ips (101.6 mm/s) 3 ips (76.2 mm/s)

  • Page 7: Power Adapter Specifications

    1 pc Media Roll Guides 2 pc Warranty card 1 pc CD-ROM pack 1 pc Sample Media Roll 1 pc Sample Ribbon 1 pc Note: CD-ROM pack includes the Q8 printer driver, PosLabel software, Q8 User’s Guide and the Programming Manual.
  • Page 8 Q8 Series User’s Manual Chapter 1: Introduction Printer Power Adapter Ribbon Sample Media Media Media Roll Guide Quick Start Guide CD Rom Figure 1: Printer and Accessories...

  • Page 9: Chapter 2: Setup And Use

    Chapter 3: Setup and Use Q8 Series User’s Manual Chapter 2: Setup and Use Setting up the Printer Before setting up the printer consider the following: 1. Make sure there is adequate space around the printer for loading consumables and proper ventilation.
  • Page 10 Chapter 3: Setup and Use Q8 Series User’s Manual Figure 3 1．Ribbon Take-up 4．Printhead Module Plate 7．Media Compartment 2．Printhead Bracket 5．Ribbon Release Knobs 3．Handle 6．Ribbon Supply...

  • Page 11: Connecting The Printer

    Connecting the Printer Warnings: (1) Using the wrong power adapter will cause damage to your printer. POSTEK assumes no liability for any damage in such cases. The rating for the printer is 24VDC. (2) Do not operate the printer near heat sources, liquids or corrosive chemicals.

  • Page 12: Interface Connection

    The Q8 supports USB and RS-232 Serial interface connections. Note: When connecting the Q8 to a computer via the USB cable, make sure to utilize the same USB port used during the driver installation process, which enables the printer to retrieve needed commands or data from the PC. If the same USB port is not available or not known, then in the printer’s Properties Dialogue Box, under the Ports tab, ensure the current...
  • Page 13 Chapter 3: Setup and Use Q8 Series User’s Manual Figure 5-1...
  • Page 14 Chapter 3: Setup and Use Q8 Series User’s Manual Figure 5-2...
  • Page 15 Chapter 3: Setup and Use Q8 Series User’s Manual Figure 5-3...

  • Page 16: Loading The Media

    Q8 Series User’s Manual Loading the Media Q8 printers can be operated in three different modes: Standard mode, Peel-off mode, and Cutting mode. In Standard mode, each printed label remains on the backing liner. In Peel-off mode, each printed label is peeled away from the backing liner automatically.
  • Page 17 Chapter 3: Setup and Use Q8 Series User’s Manual Figure 6-1...
  • Page 18 Chapter 3: Setup and Use Q8 Series User’s Manual Figure 6-2...
  • Page 19 Chapter 3: Setup and Use Q8 Series User’s Manual Media Media Guide Rod Media Guide Platen Roller Figure 6-3...

  • Page 20: Peel-Off Mode

    Chapter 3: Setup and Use Q8 Series User’s Manual Peel-off Mode To load media into the Q8 while using Peel-off Mode: 1. Set the 4 DIP Switch to the ON position. 2. Turn on the printer. 3. Reset the Peeler Module: Press and hold the “Cancel” button for 4 seconds, until the 3 indicator lamps begin to blink simultaneously.
  • Page 21 Chapter 3: Setup and Use Q8 Series User’s Manual Peeler under Open state Label Path Peeler under Close state Liner Path Figure 6-5...

  • Page 22: Cutting Mode

    Chapter 3: Setup and Use Q8 Series User’s Manual Cutting Mode 1. Set the 3 DIP Switch to ON to enable the cutter function (see Figure 6-6). 2. Turn on the printer. 3. Reset the Cutter: Press and hold the “Cancel” button for 4 seconds, the three lamps will blink simultaneously.

  • Page 23: Adjusting The Position Of Media Sensor

    Chapter 3: Setup and Use Q8 Series User’s Manual Figure 6-7 Adjusting the Position of Media Sensor 1. Lift the top cover (see Figure 7-1). 2. Turn the Handle to the “open” position; take out the Media Sensor Cover to expose the Media Sensor (Figure 7-2).
  • Page 24 Chapter 3: Setup and Use Q8 Series User’s Manual Media Sensor Slot Figure 7-1...
  • Page 25 Chapter 3: Setup and Use Q8 Series User’s Manual Media Sensor Figure 7-2 2 – 5mm Space Figure 7-3...
  • Page 26 Chapter 3: Setup and Use Q8 Series User’s Manual Space Figure 7-4 Space Figure 7-5...
  • Page 27 Chapter 3: Setup and Use Q8 Series User’s Manual Media Sensor Cover Figure 7-6 Figure 7-7...

  • Page 28: Chapter 3: Operations And Settings

    The power switch is on the back panel of the printer. The symbols on the switch are defined as follows: ━ —ON 〇 —OFF The Front Panel The Front Panel of the Q8 printer consists of: Three Indicator Lamps: MEDIA, READY and RIBBON T hree multi function buttons : PAUSE, FEED and CANCEL Indicator Lamps The three lamps indicate the status of the printer (please refer to Chapter 4: Troubleshooting, for error indicators).

  • Page 29: Advanced Operations

    Chapter 3: Operations and Settings Q8 Series User’s Manual Buttons The three buttons have different functions based on the mode of the operation is performed. Advanced Functions Mode Basic Functions See Advanced Operations below Feed/Calibration Feeds one label Media Sensor Calibration...

  • Page 30: Reset To Factory Default Settings

    Chapter 3: Operations and Settings Q8 Series User’s Manual Reset to Factory Default Settings To reset the printer to factory default settings: 1. Press and hold the Cancel/ Reset button for 4 seconds, the three lamps will blink simultaneously (the printer will return to normal state automatically if no operations are performed within 4 seconds);...

  • Page 31: Windows Driver And Poslabel Software

    Windows XP Windows 2003 • Windows 9X Additionally, the Q8 printer comes with powerful bar code software, PosLabel. Both the Windows driver and PosLabel are available on the CD-ROM shipped with the product. Software upgrades are available for download from: www.postek.com.cn (Choose English version) or, www.postektechnologies.com...

  • Page 32: Chapter 4: Maintenance

    5. Use a cotton swab dipped in anhydrous isopropyl alcohol. Rub the swab along the Printhead until the swab no longer accumulates ink 6. Let the Printhead dry before using the Q8 again Cleaning the Platen Roller The Platen Roller, located at the exit point and underneath labels, supports the labels as they feed out of the printer. The roller can accumulate debris from consumables, such as dirt, sand, dust or glue.

  • Page 33: Cleaning The Printer Interior

    Chapter 4: Maintenance Q8 Series User’s Manual Cleaning the Printer Interior Over time, the printer’s interior may collect dust or debris from the consumables. It is advised to periodically clean the printer’s interior in order to prevent the accumulated debris from damaging internal parts.

  • Page 34: Chapter 5: Troubleshooting

    Media or have not 6-2. been installed. Contact an authorized POSTEK service provider for Media sensor is broken technical support. Note: If you are using continuous media without gaps or black lines, please make sure the correct Media Type settings are input in PosLable software.

  • Page 35: Miscellaneous

    1. Check the interface cable for proper connection. 2. Ensure the Q8 printer is powered on. If the trouble still exists, please contact an authorized POSTEK service provider for technical support. Data Sent but Not Printing 1. Ensure the correct driver is chosen in the label software.

  • Page 36: Recovery

    Recovery After the miscellaneous has been cleared, press the CANCEL button to clear the alarm or restart the printer to resume the printing automatically. Note: For errors not listed here, please contact an authorized POSTEK Service Provider for further assistance.

  • Page 37: Appendix A: Io Interface Specifications

    Appendix A: IO Interface Specifications Q8 Series User’s Manual Appendix A: IO Interface Specifications RS232 Serial Interface The RS232 connector on the printer is a DB9F： Direction Definition Ground Connection with the Host: Host 25S Printer 9S Host 9S Printer 9S ………...

  • Page 38: Appendix B: Ascii Table

    Appendix B: ASCII Table Q8 Series User’s Manual Appendix B: ASCII Table “ XOFF & ‘ < > Remark: The € sign is included in the embedded table at DEC128 (HEX 80).
  • Page 39 5 0 . 0 4 0 9 . 0 1 1 H e a d q u a r t e r s U S O p e r a t i o n s P o s t e k E l e c t r o n i c s C o . , L t d . P o s t e k T e c h n o l o g i e s , I n c .

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