Brother MFC-J3540DW Online User's Manual page 455

Difficulties
Sent faxes are blank.
Size of the sent fax is different
from the document size.
Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction
Related Information
• If You Are Having Difficulty with Your Machine
• Set Dial Tone Detection
• Telephone Line Interference/VoIP
Related Topics:
• Troubleshooting
• Set Tone or Pulse Dialling Mode
• Choose the Correct Receive Mode
• Set Fax Detect
• Set the Number of Rings Before the Machine Answers (Ring Delay)
• Connect an External TAD
• External TAD (Telephone Answering Device)
• Print Reports
• Clean the Scanner
• Turn Off Memory Receive
• Print a Fax Stored in the Machine's Memory
• Cancel a Fax in Progress
• Check and Cancel a Pending Fax
• Load Documents in the Automatic Document Feeder (ADF)
• Load Documents on the Scanner Glass
Suggestions
See Related Information: Cancel a Fax in Progress.
See Related Information: Check and Cancel a Pending Fax.
If you often get transmission errors due to possible interference on the telephone
line or if you are using a VoIP system, try changing the Compatibility setting to
Basic (for VoIP).
See Related Information: Telephone Line Interference/VoIP.
Make sure you are loading the document correctly.
See Related Information: Load Documents in the Automatic Document Feeder
(ADF).
See Related Information: Load Documents on the Scanner Glass.
The machine may not detect the document size correctly for some documents,
such as dark-colour documents and transparencies. Select the correct document
size option according to the size of your document.
fluid on the glass strip. Clean the glass strip.
See Related Information: Clean the Scanner.
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