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Summary of Contents for Grandstream Networks GXV300x Series
- Page 1 Grandstream Networks, Inc. GXV300x Series IP Video Phone GXV300x SeriesUser Manual www.grandstream.com Firmware Version 1.2.3.7 support@grandstream.com...
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Page 2: Table Of Contents
GXV3000X S ERIES VERVIEW INSTALLATION ... 3 GXV IP V ONNECTING IDEO ... 5 OUNT PRODUCT OVERVIEW ... 6 USING GXV300X IP VIDEO PHONE ... 9 LCD ... 9 ETTING AMILIAR WITH SIP A ULTIPLE CCOUNTS AND ... 15 AKING HONE ALLS CALL FEATURES ... - Page 3 Figure 12: Screenshot – Monitoring Station ... 52 Table 1: Definitions of the GXV-300x Connectors ... 4 Table 2: GXV300x Product Models ... 6 Table 3: GXV300x Key Features in a Glance ... 6 Table 4: Hardware Specifications ... 6 Table 5: GXV-300x Technical Specifications ... 7 Table 6: LCD Icon Definitions ...
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Page 4: Welcome
Currently, the GXV300x IP Video Phone series consists of the following three models: GXP3000, GXV3005 and GXV3006. The GXV300x series is a next generation IP video phone based on SIP standard and H.264 video codec, the codec of choice for high-quality video. It also supports H.263/H.263+ legacy video codec just for com- patibility. -
Page 5: Installation
ARRANTY If you purchased your GXV300x from a reseller, please contact the company where you purchased your phone for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Merchandise Authorization) number before you return the product. -
Page 6: Connecting Your Gxv Ip V Ideo Phone
12V DC power port FXS port should be connected to analog phones. (Only applicable on GXV3006) FXO port should be connected to the PSTN line (Only applicable on GXV3005) GXV300x User Manual Firmware 1.2.3.7 ONNECTORS Page 4 of 54 Updated: 12/2010... -
Page 7: Wall Mount
OUNT GXV300x can be wall mounted. The two (2) wall mount sustaining brackets can be attached to the bottom of the main body: To position the phone on the wall, place two fixed hangers on the wall, hang the back of the phone on the fixed hangers. -
Page 8: Product Overview
1 FXS PHONE port (RJ11) (This is only applicable on GXV3006) 5.6 inch TFT color LCD Advanced CMOS sensor (VGA resolution) RCA style stereo audio & composite video output jack, one 2.5mm headset jack, two 2.0 USB ports GXV300x User Manual Firmware 1.2.3.7 Closed Page 6 of 54 Updated: 12/2010... -
Page 9: Table 5: Gxv-300X Technical Specifications
Black or Silver ABS plastic, 30 buttons (6 of which are LED buttons) 100-240V input, 12VDC/1.2A output, US/Euro/UK/Australian style plug availa- 6.5cm x 18cm x 16cm 1.2kg 0º-40º C 10 - 95% non-condensing FCC/CE/C-Tick PECIFICATIONS GXV300x User Manual Firmware 1.2.3.7 Page 7 of 54 Updated: 12/2010... - Page 10 Features tion, Support customizable idle screensaver Security DIGEST authentication and encryption using MD5 and MD5-sess Secure signaling (SIP over TLS, pending) and secure voice/video communication (SRTP). Grandstream Networks, Inc. GXV300x User Manual Firmware 1.2.3.7 Page 8 of 54 Updated: 12/2010...
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Page 11: Using Gxv300X Ip Video Phone
OFF when the speakerphone is off ON when the speakerphone is on Handset, Speakerphone and Ring Volume Icon: Each icon appears next to the volume icon To adjust volume, use the up/down arrow button GXV300x User Manual Firmware 1.2.3.7 Page 9 of 54 Updated: 12/2010... -
Page 12: Figure 3: Getting Familiar With Keypad
Video Mute: ON when video is disabled Voice/Video Message: ON when there is unheard message Forward: ON when call forwarding is enabled EYPAD Send/Re-Dial GXV300x User Manual Firmware 1.2.3.7 Line 1-3 keys Mute/Delete Camera Block Message Standard key- Menu Keys... -
Page 13: Table 7: Gxv Button Definitions
XML based Video Phone Address Book Enable/Disable hands-free speaker phone mode Place ACTIVE call on hold Press SEND to dial a new number or ReDial the last number dialed. GXV300x User Manual Firmware 1.2.3.7 Page 11 of 54 Updated: 12/2010... -
Page 14: Multiple Sip Accounts And Lines
Incoming calls to a specific account will attempt to use its corresponding LINE if it is not in use. When the “virtually” mapped line is in use, the GXV300x will flash the next available LINE (from left to right) in red. - Page 15 Both phones have public IP addresses, or Both phones are on a same LAN/VPN using private or public IP addresses, or Grandstream Networks, Inc. call phone number GXV300x User Manual Firmware 1.2.3.7 phone’s history Page 13 of 54 Updated: 12/2010...
- Page 16 STUN, the Direct IP-IP call will also use STUN. Configure the “Use Random Port” to “NO” when completing Direct IP calls. Grandstream Networks, Inc. ” key represent “ ” and “ ” key represent “:”. Press GXV300x User Manual Firmware 1.2.3.7 to dial out. Page 14 of 54 Updated: 12/2010...
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Page 17: Making Phone Calls
Call Transfer blind GXV300x supports both 1. Blind Transfer: Press “TRNF” button, then dial the number and press the “SEND” button (or # if configured) to complete transfer of an active call. 2. Attended (or Supervised) Transfer: Press “Line x” button to make a call and automatically place the ACTIVE LINE on HOLD. - Page 18 The flashing red blocked camera icon in the LCD indicates the call is not in video mode and the camera is blocked for purpose like privacy. Grandstream Networks, Inc. GXV300x User Manual Firmware 1.2.3.7 Page 16 of 54...
- Page 19 After the call is answered, audio can be heard on both GXV3006 and the analog phone by picking up handset. Video can be seen on GXV3006 no matter the call is answered by GXV3006 or the analog phone. Grandstream Networks, Inc. GXV300x User Manual Firmware 1.2.3.7 Page 17 of 54 Updated: 12/2010...
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Page 20: Call Features
EATURES The GXV300x supports traditional and advanced telephony features. 8: GXV300 ABLE EATURES Call Features Block Caller ID (for all subsequent calls) Send Caller ID (for all subsequent calls) Disable Call Waiting (for all subsequent calls) Enable Call Waiting (for all subsequent calls) -
Page 21: Configuration Guide
ONFIGURATION UIDE The GXV300x can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; se- condly, through embedded web-configuration menu. ONFIGURE PERATION WITH To enter the MENU, press the OK button. Navigate the menu by using the arrow keys: up/down and left/right. -
Page 22: Figure 5: Flow Chart Of Key Pad Configuration Menu
5: F IGURE HART OF ONFIGURATION Grandstream Networks, Inc. GXV300x User Manual Page 20 of 54 Firmware 1.2.3.7 Updated: 12/2010... -
Page 23: Table 9: Key Pad Configuration Menu
Displays the network status, account statuses, software version and MAC-address of the phone. Press Menu button to turn off LCD Press Menu to display the factory function items including GXV300x User Manual Firmware 1.2.3.7 Page 21 of 54 Updated: 12/2010... -
Page 24: Configuration With Web Browser
About Exit ONFIGURATION WITH The GXV300x embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP Video phone through a Web browser such as Microsoft’s IE or Mo- zilla Firefox. Access the Web Configuration Pages The GXV IP Phone Web Configuration Pages URL: Address is the IP address of the phone displayed on the LCD screen. -
Page 25: Table 10: Status
This field contains the product part number MAC Address The device ID, in HEX format. This is a very important ID for ISP troubleshooting. IP Address This field shows IP address of GXV300x Product Model This field contains the product model information. Software Version Program: This is the main firmware release number, always used for identify the whole software (or firmware) system of the phone. -
Page 26: E U C
Total number of RTP packets lost since last reboot. ONFIGURATION Once this HTTP request is entered and sent from a Web browser, the GXV300x will respond with a login screen. There are two default passwords for the login page: User Level:... - Page 27 DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The GXV300x acquires its IP address from the first DHCP server it discovers on its LAN. The DHCP option is reserved for NAT router mode (currently NOT implemented).
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Page 28: E Nd U Ser C Onfiguration
The factory default password for Advanced User is “admin”. User may change the password. The pass- word is case sensitive with a maximum length of 25 characters. Grandstream Networks, Inc. GXV300x User Manual Firmware 1.2.3.7 Page 26 of 54 Updated: 12/2010... -
Page 29: Table 12: Advanced Settings Configuration
- After choosing the feature, use UP and DOWN arrow button to adjust. By pressing the UP and DOWN button, GXV300X sends out SIP INFO to tell remote party increase/decrease its uploading rate. Video Packet Size Default value is 1400, range from 100 to 1400. - Page 30 Streaming RTSP The user ID used to connect to RTSP server. User ID To act as remote surveillance monitor, the GXV300x has to give the RTSP server authorized User ID in order to fetch the RTSP streaming packets. Streaming RTSP The password used to connect to RTSP server.
- Page 31 HTTP server is using; it can be omitted if using default port 80. Please do not interrupt power when doing firmware upgrade. Note: If Auto Upgrade is set to No, GXV300x will only perform HTTP download once at boot up. Firmware This is the server path for Firmware server.
- Page 32 This parameter defines the URI or IP address of the NTP (Network Time Protocol) server. GXV300x phone get its date and time from there. User can turn on DHCP Option 42 to override the NTP server if there is one in the LAN.
- Page 33 4. Copy gxv.lpf to the firmware server directory 5. Access the advanced settings of the Web GUI, modify the “Firmware Server Path” and check “Downloaded Language” 6. Update and reboot the phone Grandstream Networks, Inc. http://www.grandstream.com/firmware.html GXV300x User Manual Firmware 1.2.3.7 Page 31 of 54 Updated: 12/2010...
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Page 34: Individual Account Settings
If set to “Yes”, phone will use “Preferred DNS SRV” (Basic Setting Page) to look up server. User ID is Phone Number If the GXV300x has an assigned PSTN telephone number, this field should be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From”... - Page 35 NAT/Firewall router used and displayed the result in Status Page. If the detected NAT is a Full Cone, Restricted Cone, or a Port-Restricted Cone, the GXV300x will attempt to use its mapped public IP address and port in all of its SIP and SDP messages.
- Page 36 [3-5] - any digit of 3, 4, or 5; [147] - any digit 1, 4, or 7; <2=011> - replace digit 2 with 011 when dialing | - or GXV300x User Manual Firmware 1.2.3.7 { *x+ }. Page 34 of 54...
- Page 37 Contact header information. Auto Answer Default is No. If set to “Yes”, GXV300x will automatically switch on speaker to answer the incoming call after a short reminding beep. If set to “Intercom/Paging” mode, it will answer the call based on the SIP info header sent from the server/proxy.
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Page 38: Table 14: Fxo Configuration
There are two ways to pick up incoming video call. -Pressing SPEAKER or picking up handset will answer the call as VOICE ONLY call. GXV300x can still send out video request after the call is established by pressing MIR- ROR button. -
Page 39: Table 15: Fxs Configuration
The onhook voltage can be selected according to the line voltage depending on the analog phone used. The low power/high power will increase/decrease the output current. The de- fault selection is 48V. Grandstream Networks, Inc. EFINITIONS GXV300x User Manual Firmware 1.2.3.7 Page 37 of 54 Updated: 12/2010... - Page 40 Wait 30 seconds to log in again. Grandstream Networks, Inc. • Rx is a gain level for signals transmitted by FXS • Tx is a gain level for signals received by FXS. HANGES GXV300x User Manual Firmware 1.2.3.7 Page 38 of 54 Updated: 12/2010...
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Page 41: Configuration Through Secure Central Provisioning Server
NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files. The GAPSLITE configuration tool is now free to end users. The tool and configuration template are avail- able for download from http://www.grandstream.com/support/configurationtool.html Grandstream Networks, Inc. GXV300x User Manual Page 39 of 54 Firmware 1.2.3.7 Updated: 12/2010... -
Page 42: Software Upgrade & Customization
Internet for users to download the latest firmware upgrade automatically. Please check the Sup- port/Download section of our website to obtain this HTTP server IP address: http://www.grandstream.com/firmware.html Grandstream Networks, Inc. & C USTOMIZATION TFTP/HTTP GXV300x User Manual Firmware 1.2.3.7 Page 40 of 54 Updated: 12/2010... -
Page 43: C F Ownload
Grandstream Networks, Inc. should be in the same GXV300x http://httpd.apache.org/ GXV300x “TFTP Error from [IP ADRESS] requesting GXV300x User Manual Firmware 1.2.3.7 or use Microsoft IIS web phone. This file is for ini- Page 41 of 54 Updated: 12/2010... - Page 44 By defining different intervals in P193 for different devices, a Server Provider can manage and balance the Firmware or Provisioning Server load at any given time. Grandstream Networks, Inc. GXV300x User Manual Page 42 of 54 Firmware 1.2.3.7...
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Page 45: Gxv Customization
When the XML file is downloaded, GXV300x will parse it and extract the entries from it. If the “Remove manual- ly edited entries on download” option is set to No (by default), the device will keep ALL stored entries manually edited before, and insert the downloaded entries, and then save the phonebook. - Page 46 XML Syntax XSD file Example Phonebook File Grandstream Networks, Inc. GXV300x User Manual Page 44 of 54 Firmware 1.2.3.7 Updated: 12/2010...
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Page 47: Screensaver Images
NOTE: Picture MUST be preprocessed and resized to 320 x 240 and picture must be saved in Baseline JPEG format. Otherwise it will not be shown in the LCD screen of the phone. Grandstream Networks, Inc. AVER GXV300x User Manual Firmware 1.2.3.7 under “Firmware Page 45 of 54... -
Page 48: Figure 7: Screenshot Of Screensaver Utility
Please do not interrupt the power supply during file downloading. You may damage the phone. For users who experience frequent power outages, Grandstream recommends using UPS prior to configuration file downloads or firmware upgrade. Grandstream Networks, Inc. TILITY GXV300x User Manual Firmware 1.2.3.7 Page 46 of 54 Updated: 12/2010... -
Page 49: Customized Ring Tones
The ringtone files must follow the following naming convention: “ring1.bin”, “ring2.bin”, and “ring3.bin”. Ringtone files can not be renamed. 8: S IGURE CREENSHOT OF INGTONE Grandstream Networks, Inc. http://www.grandstream.com/support/downloads.html Screensaver Images to generate the ringtone files and load them ENERATING TILITY GXV300x User Manual Firmware 1.2.3.7 Page 47 of 54 Updated: 12/2010... -
Page 50: Auxiliary Ports
TV using RCA Cable GXV300 ONNECT THE TO YOUR 9: TV / GXV300 IGURE IAGRAM Grandstream Networks, Inc. either the video phone is in camera local loopback mode or in GXV300x User Manual Firmware 1.2.3.7 Page 48 of 54 Updated: 12/2010... -
Page 51: Figure 10: Headset Jack Diagram
SP + c: Mic + a: SP - b: Mic - Grandstream Networks, Inc. M12 H EADSET USING CLAMPING TOOLS AND GXV300x User Manual Firmware 1.2.3.7 RJ22 PLUG Page 49 of 54 Updated: 12/2010... -
Page 52: Figure 11: Headset Cross-Over Diagrams
Cross Over Cable (required for Plantronics Headset) a b c d One End Grandstream Networks, Inc. IAGRAMS d c b a Another End b a d c Another End GXV300x User Manual Firmware 1.2.3.7 Page 50 of 54 Updated: 12/2010... -
Page 53: Video Surveillance
A restart of the VLC software is required to view the surveillance again. Grandstream Networks, Inc. IRECTIONS . This is the only free open source player that GXV300x User Manual Firmware 1.2.3.7 and the monitor PC in GXV300x... -
Page 54: Figure 12: Screenshot - Monitoring Station
12: S – M IGURE CREENSHOT ONITORING TATION Grandstream Networks, Inc. GXV300x User Manual Page 52 of 54 Firmware 1.2.3.7 Updated: 12/2010... - Page 55 Grandstream Networks, Inc. GXV300x User Manual Page 53 of 54 Firmware 1.2.3.7 Updated: 12/2010...
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Page 56: Restore Factory Default Setting
Step 3: Press the “OK” button to move the cursor to “OK”. Press “OK” button again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu inter- face. Grandstream Networks, Inc. ACTORY EFAULT ETTING GXV300x User Manual Firmware 1.2.3.7 Page 54 of 54 Updated: 12/2010...
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