Grandstream Networks GXV3240 Administration Manual
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Grandstream Networks GXV3240 Administration Manual

Ip multimedia phone for android
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Grandstream Networks, Inc.
TM
GXV3240 IP Multimedia Phone for Android
Administration Guide
GXV3240 Administration Guide

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Summary of Contents for Grandstream Networks GXV3240

  • Page 1 Grandstream Networks, Inc. GXV3240 IP Multimedia Phone for Android Administration Guide GXV3240 Administration Guide...
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  • Page 3: Table Of Contents

    FIRMWARE VERSION 1.0.1.39 ......................12 FIRMWARE VERSION 1.0.1.29 ......................12 WELCOME ....................13 PRODUCT OVERVIEW ................15 FEATURE HIGHLIGHTS ........................15 GXV3240 TECHNICAL SPECIFICATIONS ..................15 GXV3240 LCD SETTINGS ............... 19 OPEN LCD SETTINGS........................21 PERSONALIZED ACCOUNT ......................21 WIRELESS & NETWORK ........................22 ETHERNET SETTINGS .......................
  • Page 4 ADVANCED SETTINGS/MULTICAST PAGING ................75 ADVANCED SETTINGS/MPK GENERAL SETTINGS ..............76 ADVANCED SETTINGS/MPK LCD SETTINGS ................77 ADVANCED SETTINGS/MPK EXT SETTINGS (FOR GXV3240 EXT BOARD 1/2/3/4) ..... 79 MAINTENANCE PAGE DEFINITION ....................81 MAINTENANCE/NETWORK SETTINGS ..................81 MAINTENANCE/WI-FI SETTINGS ....................83 Firmware Version 1.0.3.46...
  • Page 5 RESTORE TO FACTORY DEFAULT VIA THE WEB GUI ..............114 RESTORE TO FACTORY DEFAULT VIA HARD KEYS ..............115 SAFE MODE ............................115 EXPERIENCING THE GXV3240 APPLICATION PHONE ...... 117 Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 3 of 117...
  • Page 6 Table of Tables GXV3240 Administration Guide Table 1: GXV3240 Technical Specifications ....................15 Table 2: GXV3240 LCD Settings ......................... 19 Table 3: GXV3240 Storage Category and Actions ..................30 Table 4: GXV3240 Web Access ........................43 Firmware Version 1.0.3.46 GXV3240 Administration Guide...
  • Page 7 Figure 6: GXV3240 Accounts Sync Up Settings - Google Account Signed In ..........35 Figure 7: GXV3240 Accounts Sync Up Settings - Google Account Synced Up ......... 35 Figure 8: GXV3240 Accounts Sync up Settings - Select Browser, Calendar and Contacts ....... 36 Figure 9: GXV3240 Google Play Account ....................36 Figure 10: GXV3240 UCM Auto Config Number - Select Registering Numbers ........
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  • Page 9: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GXV3240 via phone's LCD menu and web UI menu to fully manipulate phone's features. The intended audiences of this document are phone administrators. To learn the basic functions of the GXV3240, please visit http://www.grandstream.com/support...

  • Page 10: Gnu Gpl Information

    GNU GPL INFORMATION GXV3240 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 11: Change Log

    CHANGE LOG This section documents significant changes from previous versions of GXV3240 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.3.46  Add RTP IP Filter [ACCOUNT/SIP SETTINGS] FIRMWARE VERSION 1.0.3.37...

  • Page 12: Firmware Version 1.0.3.22

    Add Auto Config CPT by Region [ADVANCED SETTINGS/TONE GENERATOR]  Add Force BLF Call-pickup by Prefix [ADVANCED SETTINGS/MPK GENERAL SETTINGS]  Add Eventlist BLF under Key Mode [ADVANCED SETTINGS/MPK EXT SETTINGS (FOR GXV3240 EXT BOARD 1/2/3/4)]  Add Show IP Address On Account Widget [MAINTENANCE/NETWORK SETTINGS] ...

  • Page 13: Firmware Version 1.0.3.6

    Update MPK General Settings [ADVANCED SETTINGS/MPK GENERAL SETTINGS]  Update MPK LCD Settings [ADVANCED SETTINGS/MPK LCD SETTINGS]  Update MPK EXT Settings [ADVANCED SETTINGS/MPK EXT SETTINGS (FOR GXV3240 EXT BOARD 1/2/3/4)]  Update Network Settings [MAINTENANCE/NETWORK SETTINGS]  Update WIFI Settings [MAINTENANCE/WI-FI SETTINGS] ...

  • Page 14: Firmware Version 1.0.1.39

    Add Only Accept SIP Requests from Known Servers [ACCOUNT/SIP SETTINGS]  Add Configuration via Keypad Menu [MAINTENANCE/UPGRADE]  Delete “Configuration via LCD Menu” FIRMWARE VERSION 1.0.1.29  This is the initial version. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 12 of 117...

  • Page 15: Welcome

    User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXV3240 as it may cause damage to the products and void the manufacturer warranty.
  • Page 16 Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hereby，Grandstream declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 14 of 117...

  • Page 17: Product Overview

    Offers a multi-platform video conferencing solution (Grandstream's Free IPVideoTalk, Skype, Microsoft Lync, and more).  Create customized Android applications for any business need to run on the GXV3240 using Google's API and Grandstream's SDK toolkit. GXV3240 TECHNICAL SPECIFICATIONS Table 1: GXV3240 Technical Specifications...
  • Page 18 User and administrator level passwords, MD5 and MD5-sess based Security authentication, 256-bit AES encrypted configuration file, TLS, SRTP, HTTPS, 802.1x media access control English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Multi-language Chinese, Korean, Japanese and etc Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 16 of 117...
  • Page 19 C to 60 Humidity Humidity: 10% to 90% Non-condensing GXV3240 phone, handset with cord, base stand, universal power supply, network Package Content cable, lens cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR47) Class B, Part15C, MPE, UL 60950 (Power Adapter)
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  • Page 21: Gxv3240 Lcd Settings

    GXV3240 LCD SETTINGS The GXV3240 LCD MENU provides easy access to the settings on the phone. Some of the settings from Web GUI could be configured via the LCD as well. The following table shows the LCD setting menu options.
  • Page 22 About Phone  Network Status  System Info  Account. Configure SIP account registration information.  Upgrade  Advanced Settings Syslog  Factory Reset  Developer Mode Reboot Reboot the phone. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 20 of 117...

  • Page 23: Open Lcd Settings

     Go to LCD onscreen MENU and then tap on Settings;  On GXV3240 idle screen, press MENU button and then tap on System settings. PERSONALIZED ACCOUNT In this menu, all the six SIP accounts will show up with registration status displayed. Tap to select the SIP account to configure ring tone, auto answer, shared call appearance and call forwarding settings.

  • Page 24: Wireless & Network

    If Static IP is selected, enter the information for IP Address, Subnet Mask, Default Gateway, DNS Server and Alternative DNS server.  If PPPoE is selected, enter PPPoE Account ID and PPPoE Password provided from the PPPoE server to get authenticated for network access. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 22 of 117...

  • Page 25: Wi-Fi Settings

    MAC address: This shows the MAC address of the phone. IP address: This shows the IP address of the phone from Wi-Fi network. For more information about how to use Wi-Fi on the GXV3240, please refer to the following link: http://www.grandstream.com/sites/default/files/Resources/gxv3240_wifi_guide_1.pdf.
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  • Page 27: Bluetooth Settings

    Figure 1: GXV3240 Bluetooth Settings  Visibility. Tap on "GXV3240" on the top of the above screen to switch visibility status of the phone via Bluetooth. Normally you would need to turn it on during pairing process so that other Bluetooth devices can discover the GXV3240.

  • Page 28: Figure 2: Gxv3240 Bluetooth Paired Device Settings

     Enable headset mode. When it's turned on, the connected mobile devices via Bluetooth can switch phone call to the GXV3240 so that users can talk using the GXV3240 handset/speaker for phone calls on the mobile devices. The Bluetooth Handsfree profile for the mobile phone number will also show as one line in the dial screen for users to make call using the GXV3240.

  • Page 29: Vpn

    LLDP Turn on/off LLDP on the GXV3240. If turned on, the phone will be able to discover the LAN polices as set up in the switch side to obtain network settings such as VLAN tag, Layer 2 QoS 802.1p priority and Layer 3 QoS in a plug-and-play manner.

  • Page 30: Portable Hotspot

    8 characters. Otherwise, users won't be able to save the setting. 3. On the other device that needs Wi-Fi access, turn on Wi-Fi, look for the SSID of the GXV3240 hotspot and enter authentication information to get connected.

  • Page 31: Sound

     Landscape Screen. Tap on the checkbox to enable/disable landscape display on all the screens. This option is usually used when the 3rd party application displays vertically when running on the GXV3240 screen.  HDMI control. Tap on it to enable and select HDMI output content when HDMI device connected. If “Close HDMI output”...

  • Page 32: Storage

    Users can tap on the category to manage the corresponding data (see table below). Figure 4: GXV3240 Storage Table 3: GXV3240 Storage Category and Actions Tap on it to access running apps, downloaded apps, all apps and etc. Users could Apps tap on the app to stop the process.

  • Page 33: Applications

    APPLICATIONS VIEW APPLICATIONS Users can view the details and manage the applications installed on the GXV3240. There are four tabs, with lists of applications and their components in each tab. At the bottom of each tab is the memory usage information for the selected tab.

  • Page 34: Applications

    Access to my location. Enabling this setting will allow third party apps to send request to access to the location source  Wi-Fi & mobile network location. Enabling this feature will allow Google’s location service to collect anonymous location data. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 32 of 117...

  • Page 35: Security Settings

    Clear credentials. Clear credential storage of all contents and reset its password. LANGUAGE & KEYBOARD  Language. Tap to open the list of language options for the GXV3240 to display with.  Spell Checker. Configure whether to check spellings and select the available spell-checker tool.
  • Page 36  Speech rate. Adjust the speech rate.  Listen to an example. Play and listen the example of speech synthesis.  Pointer speed. Adjust the sensitivity of the mouse pointer in those devices. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 34 of 117...

  • Page 37: Accounts

    ACCOUNTS The GXV3240 allows users to add Google account, Email account and other 3rd party applications account to the phone. Once the account is associated, the browser, calendar and contacts can be synced up with the signed-in account on the GXV3240.

  • Page 38: Figure 8: Gxv3240 Accounts Sync Up Settings - Select Browser, Calendar And Contacts

    Figure 8: GXV3240 Accounts Sync up Settings - Select Browser, Calendar and Contacts Additionally, if Google account is set up as the above figures show, users will be automatically signed in after downloading Google Play from GS Market. Figure 9: GXV3240 Google Play Account Firmware Version 1.0.3.46...

  • Page 39: Date & Time

    DNS Server, Alternative DNS server, NAT Type and VPN IP if any.  System Information. Displays the Android version, system version, recovery version, u-boot version, kernel version, hardware version and CPE version of the GXV3240. The system version is the firmware version for the GXV3240. ADVANCED SETTINGS ...

  • Page 40: Figure 10: Gxv3240 Ucm Auto Config Number - Select Registering Numbers

    Figure 10: GXV3240 UCM Auto Config Number - Select Registering Numbers Figure 11: GXV3240 UCM Auto Config Number - Enabling Registering Number  Upgrade  Upgrade Mode: This field allows the user to choose the firmware upgrade method: TFTP, HTTP or HTTPS.

  • Page 41: Reboot

    Select the level of logging for syslog. The default setting is "None". There are 4 levels: DEBUG, INFO, WARNNING AND ERROR.  Syslog Server Address. The URL/IP address for the syslog server. If the GXV3240 has network connection, the phone will send the syslog output to this server address.
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  • Page 43: Gxv3240 Web Gui Settings

    Figure 12: GXV3240 Web GUI - Login ACCESS GXV3240 WEB GUI The GXV3240 Web GUI URL is http://Phone-IP-Address,where the Phone-IP Address is the IP address displayed on the GXV3240 desktop account widget. Figure 13: GXV3240 Main Screen - IP Address To access the GXV3240 Web GUI: Firmware Version 1.0.3.46...

  • Page 44: Saving Changes

    Apply button on the top of the page to apply the configuration changes. For those options with next to it in the Web page, users must reboot the phone for the changes to take effect. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 42 of 117...

  • Page 45: Definitions

    DEFINITIONS This section describes the options in the GXV3240 Web GUI. As mentioned, you can log in as an administrator or an end user.  Status: Displays the Account Status, Network Status, and System Info of the phone.  Account (1-6): To configure each of the SIP accounts.
  • Page 46  Reboot: Reboot the phone.  Exit: Log out from the web UI.  English: Select the display language for the web UI. Currently English and Chinese are available. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 44 of 117...

  • Page 47: Status Page Definitions

    The kernel version ID. Android Version The Android OS version ID: 4.2.2. TP Firmware Version The touch panel LCD screen firmware version System Up Time The system up time since the last reboot. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 45 of 117...
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  • Page 49: Account Page Definitions

    ACCOUNT PAGE DEFINITIONS GXV3240 has six lines that can be configured to accommodate 6 independent SIP accounts. Each SIP account has an individual configuration page. ACCOUNT/GENERAL SETTINGS This field indicates if the account is active. The default value for the Account Active IPVideoTalk account (Account 6) is "Yes"...
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  • Page 51: Account/Network Settings

    If it needs to use OpenVPN to connect host server, it needs to set it to “VPN”. If the firewall and the SIP device behind the firewall are both able to Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 49 of 117...
  • Page 52 It is used to add the Proxy-Required header in the SIP message. It is used to indicate proxy-sensitive features that must be supported by the Proxy-Require proxy. Do not configure this parameter unless this feature is supported on the SIP server. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 50 of 117...

  • Page 53: Account/Sip Settings

    If it is set to "Yes", the phone system will periodically send SIP SUBSCRIBE for MWI SUBSCRIBE message for Message Waiting Indication service. GXV3240 phone system supports both synchronized and non- synchronized MWI. The default setting is "No". It is used to configure whether if enable SIP OPTIONS to track account Enable SIP OPTIONS Keep registration status.
  • Page 54 This is used to set the callee party to act as refresher by force. If set to Callee Request Timer "Yes" and the both parties support session timers, the phone will enable the session timer feature when it receives inbound calls. The Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 52 of 117...
  • Page 55 It is used to set which SIP header, "sip" or "sips", will be used if TLS is selected for SIP Transport. The default setting is "sip". Use Actual Ephemeral Port in It is used to set the port information in the Via header and Contact Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 53 of 117...
  • Page 56 It is used to set if the phone system will answer the SIP request from saved servers/ If set to “Yes”, only the SIP requests from saved servers from Known Servers Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 54 of 117...
  • Page 57 Code" configured will be automatically prepended on the phone's dial Code pad when retrieving the parked call. The default setting is "Yes". This option will be active only if "Special Mode" is set to "Broadsoft" and Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 55 of 117...
  • Page 58 SIP SUBSCRIBE request for the line-seize event package if a user attempts to take the shared line off hook The default value is 15 seconds. The valid range is from 15 to 60. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 56 of 117...

  • Page 59: Account/Codec Settings

    The default setting is “1”. It is used to set the H.264 image size. It can be selected from the H.264 Image Size dropdown list. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 57 of 117...
  • Page 60 It is used to set the SDP bandwidth attribute. It can be selected from SDP Bandwidth Attribute the drop down list.  Standard: use AS format in session level; use TIAS format in Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 58 of 117...
  • Page 61 If set to "No", this feature is disabled. The default setting is "No". Voice Frames Per TX It is used to set the number of voice frames transmitted per packet. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 59 of 117...
  • Page 62 The valid range is from 0 to 1000.The default settings is 50. It is used to configure a remote server URI where the RTCP messages RTCP Destination sent to during an active call. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 60 of 117...

  • Page 63: Account/Call Settings

    It is used to configure the dial plan to establish the expected number and pattern of digits for a telephone number. This parameter Dial Plan configures the allowed dial-plan for the phone. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 61 of 117...
  • Page 64 <=1617>[2-9]xxxxxx - allow dialing to local area code (617) numbers by dialing 7 numbers and 1617 area code will be added automatically  1[2-9]xx[2-9]xxxxxx |- allow dialing to any US/Canada Number with 11 digits length Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 62 of 117...
  • Page 65 WorldStone, or Baudisch Door System, depending on the server type. The default setting is "Standard". Note: When set "Special Feature" to "Baudisch Door System", 5 groups of door system URL and User ID will show up for users. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 63 of 117...
  • Page 66 If set to "Yes", the conference will be transferred Hang up from hosted party, thus other parties can continue the conference without interruption. The default setting is unchecked. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 64 of 117...
  • Page 67 Programmable Keys Once this key is configured on the unregistered account, the MPK key will be displayed on the account tab in the Phone app Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 65 of 117...
  • Page 68 Out Time Forward To is out of the configured Time Period. It is used to specify the account to be forwarded to if the Call Forward Busy To On Busy is active. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 66 of 117...
  • Page 69 "Apply" on the top of the web page to save the change. If set to "Yes", the local MOH file will be played if the call is being hold Enable Local MOH by the phone. The default setting is "No". Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 67 of 117...
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  • Page 71: Advanced Settings Page Definitions

    NAT) server. The phone system will send STUN Binding Request STUN Server packet to the STUN server to learn the public IP address of its network. Only non-symmetric NAT routers work with STUN. The default setting is "stun.ipvideotalk.com". Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 69 of 117...
  • Page 72 Click the BROWSE to upload certificate file from PC. The certificate file should be ".pem", ".crt", “.cer" or ".der" format. The Browse button will Import Trusted CA Certificates turn to "Processing" and back to "Browse" once the uploading finished. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 70 of 117...

  • Page 73: Advanced Settings/Call Features

    It is used to set the characters for filter when dial out numbers. Users Filter Characters could set up multiple characters. For example, if set to "[()-]", when dial (0571)-8800-8888, the character "()-" will be automatically filtered and Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 71 of 117...
  • Page 74 # by %23. Otherwise, it will include # in the SIP INVITE message. The default setting is "Yes". Offhook Auto Dial It is used to configure a User ID/extension to dial automatically when Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 72 of 117...

  • Page 75: Advanced Settings/Video Settings

    Video Frame Rate frames/second" and "Variable frames rate". The default setting is 15 frames/second. The video frame rate is adjustable based on network conditions. Increasing the frame rate will significantly increase the Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 73 of 117...
  • Page 76 I frame. Enabling this option will help Video Decoder reduce flickering in the video when the bandwidth is limited in the network environment. The default setting is "Yes". Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 74 of 117...

  • Page 77: Advanced Settings/Tone Generator

    PCMU, PCMA, G726-32, G722, and G729A/B. Enable Multicast Paging It is used to enable the video feature to establish a multicast paging Video call. The default setting is disabled. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 75 of 117...

  • Page 78: Advanced Settings/Mpk General Settings

    The default setting is “No”. Prefix It is used to enable the Broadsoft Eventlist BLF keys auto provision Auto Provision Eventlist BLFs feature. If it is enabled, the phone will provision the BLF keys Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 76 of 117...

  • Page 79: Advanced Settings/Mpk Lcd Settings

    MPKs for EXT board, the MPKs will be also logged on LCD. This is only for GXV3240, GXV3275 has different behaviors. It is used to assign a function to the Multi-Purpose Key in the MPK app The key mode options are: ...
  • Page 80 The default setting is "Name". Show Display Name from It is used to set if the system displays name from server side. The Server default setting is "No". Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 78 of 117...

  • Page 81: Advanced Settings/Mpk Ext Settings (For Gxv3240 Ext Board 1/2/3/4)

    ADVANCED SETTINGS/MPK EXT SETTINGS (FOR GXV3240 EXT BOARD 1/2/3/4) It is used to assign a function to the Multi-Purpose Key in the MPK app The key mode options are:  Speed Dial Press to dial the extension configured in UserID field.
  • Page 82 Note: For more details on GXV3240 extension board (GXP2200EXT) and Multi-Purpose Key configurations, please refer to the GXP2200EXT user manual in the website: http://www.grandstream.com/support Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 80 of 117...

  • Page 83: Maintenance Page Definition

    DHCP Vendor Class ID It is used to configure the vendor class ID header in the DHCP request. (Option 60) The default setting is Grandstream GXV3240. It is used to configure the phone’s static IP address if the static IP is IP Address used.
  • Page 84 It is used to configure the User Agent URI to download phonebook and User-Agent screensaver files. It is used to enable and select the 802.1x mode for the phone system. The supported 802.1x modes are : 802.1x mode  EAP-MD5  EAP-TLS Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 82 of 117...

  • Page 85: Maintenance/Wi-Fi Settings

    It is used to fill in the ESSID of the selected WiFi network. It can be ESSID auto filled by clicking the Select button on the web page. Password It is used to fill in the password for the selected WiFi network. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 83 of 117...

  • Page 86: Maintenance/Time Settings

    It is used to set the local time zone for the phone. It covers the global Time Zone time zones and user can selected the specific one from the drop down Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 84 of 117...

  • Page 87: Maintenance/Web/Ssh Access

    P value parameters for phone's current Download Device settings except password for security purpose. Users can use the Configuration Grandstream configuration file generator to generate binary config file from this text file. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 85 of 117...
  • Page 88 It is used to set the post characters for the firmware files. If it is Firmware File Postfix configured, only the firmware with the matching encrypted postfix will Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 86 of 117...
  • Page 89 It is used to set if and how often the phone system will check the server for new firmware and configuration file downloading. It can be selected from Automatic Upgrade  “No”  “Check Every Day”  “Check Every Week” Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 87 of 117...

  • Page 90: Maintenance/Syslog

    It is used to selects the level of logging for syslog. The default setting Syslog Level is "None". There are 4 levels from the dropdown list: DEBUG, INFO, WARNING and ERROR. The following information will be included in Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 88 of 117...

  • Page 91: Maintenance/Logcat

    In the directory, click on the name of the file to download it. View Trace Note: The trace files are saved in phone’s internal storage. Users can access or delete the trace files from LCD->FileManager->Internal Storage->ppp directory. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 89 of 117...

  • Page 92: Maintenance/Language

    This is used to configure the event URL when DND is disabled. This is used to configure the event URL when the forward feature is Forward On enabled on the phone. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 90 of 117...

  • Page 93: Maintenance/Tr-069

    Password Connection Request Port The port for the ACS to connect to the phone. CPE Cert File The Cert File for the phone to connect to the ACS via SSL. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 91 of 117...
  • Page 94 CPE Cert Key The Cert Key for the phone to connect to the ACS via SSL. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 92 of 117...

  • Page 95: Maintenance/Contacts

    It is used to set if the phone system will keep the original contact Replace Duplicate Items entries when duplicated contact entries are included in the contact file. If set to "Yes", the phone will replace the original entries to the new Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 93 of 117...
  • Page 96 This is used to configure the password for the HTTP/HTTPS server to HTTP/HTTPS Password download the phonebook file. Click on the "Download" button to start downloading the XML Download Now phonebook to the phone immediately. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 94 of 117...

  • Page 97: Maintenance/Ldap Book

    8 Hour  12 Hour Note: For more information on XML Based Downloadable Phonebook on GXV3240, please refer to the GXV3240 XML Phonebook Guide in the following link: http://www.grandstream.com/products/gxv_series/gxv3240/documents/gxv3240_xml_phonebook_guide.p MAINTENANCE/LDAP BOOK It is used to select which protocol will be used for LDAP searching, Connection Mode LDAP or LDAPS.
  • Page 98 (mail=%) It is used to configure the entry information to be shown on phone's LDAP Displaying Name LCD. Up to 3 fields can be displayed. Attributes Example: %cn %sn %telephoneNumber Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 96 of 117...

  • Page 99: Maintenance/Broadsoft Directories

    LDAP contact. Users may choose the Account 1-6, the default setting is “Default”. Note: For more information on how to configure LDAP on GXV3240, please refer to the GXV3240 LDAP Configuration Guide in the following link: http://www.grandstream.com/sites/default/files/Resources/gxv3240_ldap_book_guide_1.pdf. MAINTENANCE/BROADSOFT DIRECTORIES It is used to configure the BroadWorks Xsi server URI.
  • Page 100 Web GUI from top to bottom is same as the BroadSoft Directory Order order from left to right on the BS contact app. Select one item and click the Up/Down arrow on the right to adjust the order. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 98 of 117...

  • Page 101: Maintenance/Broadsoft Im&P

    If it set to “Yes”, the LCD Disable Missed Call Backlight backlight will be turned off if the phone system has new missed call log. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 99 of 117...
  • Page 102 The default setting is "No". If set to "Yes", the LED indicator on the upper right corner of the GXV3240 will not light up when the LCD screen is off. The default setting is "No". Disable Indicator When LCD It is used to set if the phone system will turn on the LED indicator at device’s upper right corner when the LCD screen is turned off.
  • Page 103 When there is an active call, press HEADSET button to toggle between Headset and Speaker. This is used to configure the transmission gain of the handset.  Handset TX Gain (dB)  Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 101 of 117...
  • Page 104 The default setting is “0dB”. The default setting is "Default", users could also set to "Gentle" or "Fidelity".  Default Handset Equalizer RX  Gentle  Fidelity The default setting is “Default”. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 102 of 117...

  • Page 105: Upgrading And Provisioning

    UPGRADE AND PROVISIONING CONFIGURATION There are two ways to setup upgrade and provisioning on GXV3240. They are Keypad Menu and Web GUI.  Configure via keypad Menu In GXV3240 Settings, select Advanced Settings->Upgrade. Users may then select the upgrade mode and enter the IP address or FQDN for the Firmware server and the Config server.

  • Page 106: Figure 16: Gxv3240 Upgrade Configuration Via Web Gui

    Open a web browser on PC and enter the IP address for the GXV3240. Then login with the administrator username and password. Go to Maintenance section, select Upgrade tab. In the Upgrade web page, enter the IP address or the FQDN for the upgrade server and choose to upgrade via TFTP, HTTP or HTTPS.

  • Page 107: Upload Firmware Locally

    Please do not interrupt or power cycle the GXV3240 when the upgrading process is on. UPLOAD FIRMWARE LOCALLY If there is no HTTP/TFTP server, users could also upload the firmware to the GXV3240 directly via Web GUI. Please follow the steps below to upload firmware to GXV3240 locally.

  • Page 108: Figure 17: Upload Gxv3240 Firmware Via Web Gui

    Figure 17: Upload GXV3240 Firmware via Web GUI Figure 18: GXV3240 Firmware Uploading Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 106 of 117...

  • Page 109: Upgrade Via Sd Card

    For users that could not use remote upgrade or could not access the phone's Web GUI to upload firmware, upgrading via external SD card is an alternative. Follow the steps below to upgrade GXV3240 via SD card. 1. Download the firmware file to PC and save it in SD card.

  • Page 110: Provisioning And Configuration File Download

    For more details on provisioning, please refer to the following document: http://www.grandstream.com/sites/default/files/Resources/gs-provisioning_guide_public.pdf. BACKUP The following data on the GXV3240 can be backed up and restored to the phone again using the built-in Backup application Firmware Version 1.0.3.46 GXV3240 Administration Guide...

  • Page 111: Generate Backup File

    1. Open Backup application by tapping on icon from phone's menu or desktop. 2. A list the previous backup files will be displayed (if any). Figure 19: GXV3240 Backup 3. Tap on icon to select the applications to be backed up.

  • Page 112: Restore From Backup File

    Figure 21: Select Backup Applications To Be Restored 4. Tap on "Restore" to start. The LCD will show restore status. Please wait until all the applications are completed or tap on "Cancel" to abort the restore process. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 110 of 117...

  • Page 113: Automatic Backup

    2. Tap on and select "Auto Backup". 3. Configure the automatic backup settings. Figure 23: Automatic Backup Settings  Enable Automatic Backup. Turn on the enable automatic backup on the phone. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 111 of 117...
  • Page 114 Set Time. Select the hour and minute of the day for the phone to automatically start backup.  Backup Item. Tap to select the applications that users would like to backup automatically. Firmware Version 1.0.3.46 GXV3240 Administration Guide Page 112 of 117...

  • Page 115: Factory Reset

    Figure 24: GXV3240 LCD - Factory Reset 3. Tap on Factory Reset, a confirmation message will show. Select "Clear the SD Card" if users would like to delete all the picture, videos and other files from the SD card storage on the GXV3240. Firmware Version 1.0.3.46...

  • Page 116: Restore To Factory Default Via The Web Gui

    4. Tap on OK to confirm. RESTORE TO FACTORY DEFAULT VIA THE WEB GUI 1. Login GXV3240 Web GUI and go to Maintenance->Upgrade page; 2. At the bottom of the page, click on the Reset button for Factory reset. Select "Clear the SD Card" if users would like to delete all the picture, videos and other files from the SD card storage on the GXV3240.

  • Page 117: Restore To Factory Default Via Hard Keys

    If users could not access web GUI for factory reset, or when the GXV3240 cannot bootup, pressing and holding 1 and 9 at the same time for about 5 seconds could reset the GXV3240 before it boots up. Follow the steps below to reset the GXV3240 via hard keys.
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  • Page 119: Gxv3240 Administration Guide

    EXPERIENCING THE GXV3240 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage users to browse our product related documentation, FAQs User and Developer Forum for answers to the general questions.

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