Grandstream Networks GXV3370 User Manual
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Grandstream Networks GXV3370 User Manual

Ip multimedia phone for android
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Grandstream Networks, Inc.
Grandstream Networks, Inc.
GXV3370
TM
IP Multimedia Phone for Android
IP Multimedia Phone for Android
User Guide

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  • Page 1 Grandstream Networks, Inc. Grandstream Networks, Inc. GXV3370 IP Multimedia Phone for Android IP Multimedia Phone for Android User Guide...
  • Page 2 Grandstream Networks, Inc. is not permitted. The latest electronic version of this guide is available for download here: http://www.grandstream.com/support Grandstream is a registered trademark and Grandstream logo is trademark of Grandstream Networks, Inc. in the United States, Europe and other countries. CAUTION Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this guide, could void your manufacturer warranty.
  • Page 3 (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. P a g e GXV3370 User Guide Version 1.0.0.4...
  • Page 4 CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment Networks, Inc. declares that the radio equipment GXV3370is in compliance with in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:...
  • Page 5 GNU GPL INFORMATION GXV3370 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 6: Table Of Contents

    Description of the GXV3370 ......................22 Front View ..........................22 Back View ..........................23 Side View..........................24 Connecting and Setting Up the GXV3370..................24 Using the Phone Stand ......................24 Using the Slots for Wall Mounting ..................... 25 Connecting the GXV3370 ....................... 26 GETTING TO KNOW GXV3370 ..................
  • Page 7 Use the Status Bar .......................... 36 Notifications in Status Bar ....................... 38 System Settings in Status Bar ....................40 Use the GXV3370 Keys ........................40 Keypad Shortcut Functions ...................... 41 Use the On-Screen Keyboard ......................42 Use the Message Waiting Indicator ....................44 MAKE PHONE CALLS ....................
  • Page 8 Add contacts to Group ......................80 Contacts Storage Status ......................81 HARASSMENT INTERCEPTION .................. 82 Blocked Contacts ..........................82 Block History ........................... 82 Blocked call notification ......................83 Delete Block History ......................... 83 P a g e GXV3370 User Guide Version 1.0.0.4...
  • Page 9 Take Picture ............................ 98 Record Video ..........................98 Camera Settings ..........................99 Angle Adjustment ..........................99 Gallery ............................100 Screensaver ..........................102 BROSWER ........................105 BS-IM&P ........................108 ACTION URL ......................109 P a g e GXV3370 User Guide Version 1.0.0.4...
  • Page 10 CONNECTING GXV3370 TO GDS3710 DOOR SYSTEM .......... 111 CONNECT TO NETWORK AND DEVICES ..............112 Ethernet ............................112 WI-FI ............................112 Turn On/Off Wi-Fi ........................112 Add Wi-Fi Networks ....................... 112 Wi-Fi Settings Shortcut ......................114 Bluetooth ............................114 Turn On/Off Bluetooth ......................115 Change Bluetooth Device Name ....................
  • Page 11 Table of Tables Table 1: GXV3370 Features in a Glance ....................17 Table 2: GXV3370 Technical Specifications .................... 18 Table 3: Equipment Packaging ....................... 21 Table 4: GXV3370 Front View ........................ 22 Table 5: GXV3370 Back View ........................ 23 Table 6: GXV3370 Side View ......................... 24 Table 7: GXV3370 Status Bar Notification Icons ..................
  • Page 12 Figure 3: GXV3370 Back View ....................... 23 Figure 4: GXV3370 Side View ........................ 24 Figure 5: Built in Stand and Mounting Slots on GXV3370 ............... 25 Figure 6: Tab on The Handset Cradle ..................... 25 Figure 7: GXV3370 Back / Side View ..................... 26 Figure 8: GXV3370 Default Home Screen ....................
  • Page 13 Figure 53: Attended Transfer ........................61 Figure 54: GXV3370 Conference Screen ....................62 Figure 55: GXV3370 Conference - Add Existing Call to Conference ............62 Figure 56: 3-Way Conference Call Established ..................63 Figure 57: GXV3370 Conference - Remove Party from Conference ............63 Figure 58: Missed Call Screen .......................
  • Page 14 Figure 80: Blocked Call Notification ......................83 Figure 81: GXV3370 Blacklist - Add Number to Blacklist ................ 84 Figure 82: Manually Add Number to Blacklist ..................84 Figure 83: Intercept Anonymous Calls ....................85 Figure 84: GXV3370 Call History ......................87 Figure 85: GXV3370 Call History –...

  • Page 15: Document Purpose

    DOCUMENT PURPOSE This document describes how to configure the GXV3370 via phone's LCD menu and web UI menu to fully manipulate phone's features. learn advanced functions GXV3370, please visit http://www.grandstream.com/support to download the latest “GXV3370Administration Guide”. This guide covers following topics: Product Overview §...

  • Page 16: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user guide for GXV3370. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. Firmware Version 1.0.0.4 ·...

  • Page 17: Welcome

    PoE/PoE+, HD audio and video, integratedWi-Fi (802.11a/b/g/n) &Bluetooth, rich peripheral interfaces, and Android 7.0. By combining a state-of-the-art IP video phone, an advanced video conferencing solution, and the functionality of a tablet, businesses throughoutthe world can now use the GXV3370 for all communication and productivity needs.

  • Page 18: Product Overview

    PRODUCT OVERVIEW Feature Highlights The following tables contain the major features of the The following tables contain the major features of the GXV3370: Table Table 1: GXV3370 Features in a Glance · 16 lines with up to 16 SIP, up to 7...

  • Page 19: Gxv3370 Technical Specifications

    GXV3370 Technical Specifications The following table resumes all the technical specifications including the protocols / standards supported, voice codecs, telephony features, languages and upgrade/provisioning settings for the phone GXV3370. Table 2: GXV3370 Technical Specifications SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A...
  • Page 20 Humidity Storage: -10 C to 60 Humidity: 10% to 90% Non-condensing GXV3370 phone, handset with cord, base stand, universal power supply, Package Content network cable, screen cleaning cloth, quick installation guide, brochure, GPL license FCC: Part 15 (CFR 47) Class B; UL 60950 (power adapter); Part68 (HAC)
  • Page 21 P a g e | 20 GXV3370 User Guide Version 1.0.0.4...

  • Page 22: Getting Started

    This chapter provides basic installation instructions including the list of the packaging contents and also including the list of the packaging contents and also information for obtaining the best performance with the information for obtaining the best performance with the GXV3370. Equipment Packaging Table 3: Equipment Packaging GXV3370 ·...

  • Page 23: Description Of The Gxv3370

    Description of the GXV3370 Front View Figure 2: GXV3370 Front Table 4: GXV3370 Front View Item Name Description Description Mega pixel front camera. The angle can be Mega pixel front camera. The angle can be adjusted, adjusted, and the camera...

  • Page 24: Back View

    Back View Figure 3: GXV3370 Back View Table 5: GXV3370 Back View Item Name Description Camera Adjusting Wheel Scroll up/down to adjust the camera angle. Phone Stand (built-in) Adjust the phone stand angle to place the phone on the desk.

  • Page 25: Side View

    USB flash drive to save captured pictures. Connecting and Setting Up the GXV3370 The GXV3370 can be installed on the desktop using the built-in stand or attached on the wall using the slots for wall mounting. Using the Phone Stand The GXV3370 has a built-in phone stand.

  • Page 26: Using The Slots For Wall Mounting

    The LCD will display the booting up screen or firmware upgrading information. Before continuing, please wait for the main screen display to show up. Figure 5: Built in Stand and Mounting Slots on GXV3370 Using the Slots for Wall Mounting 1.

  • Page 27: Connecting The Gxv3370

    Connecting the GXV3370 To setup your GXV3370, please follow the steps below: 1. Connect the handset and main phone case with the phone cord; 2. Connect the LAN port of the phone to the RJ-45 socket of a hub/switch or a router (LAN side of the router) using the Ethernet cable;...

  • Page 28: Getting To Know Gxv3370

    Accountinformation Widget.Up to 8 accounts/Programmable-keys be displayed. Figure 8: GXV3370 Default Home Screen Swipe from right to left to show the application menu of the phone. the settings and applicationsinstalled will be brought up as shown below. P a g e...

  • Page 29: Figure 9: Gxv3370 Onscreen Menu

    Figure 9: GXV3370 Onscreen Menu To fully manipulate the GXV3370 capacitive touch screen, use your fingers to operate the following on the GXV3370 icons, buttons, menu items, onscreen keyboard etc. Figure 10: GXV3370 Finger Gestures on the Touch Screen P a g e...

  • Page 30: Use The Desktop

    This is usually used when viewing photos or web pages. Use the Desktop Desktop Menu When the GXV3370 is on idle screen, press the MENU key to bring up phone's menu. Users can access the following in the desktop menu:...

  • Page 31: Add Widget To Desktop

    Widgets Add widgets to the desktop by touching and holding the widget from the widget menu. · Management Manage running applications on the GXV3370. For more details, please refer to section [ Manage Running Applications Add Widget to Desktop The GXV3370 provides widgets like account bar, clock, contactsetc. Users could conveniently add those widgets to the desktop as preferred.

  • Page 32: Manage Desktop Items

    Figure 12: Add Widget to the Desktop Manage Desktop Items On the GXV3370 desktop, users could tap on the desktop items to manage shortcuts and widgets. The following operations can be done: · Tap on the shortcut icon to open the application.

  • Page 33: Figure 14: Resize Digital Clock Widget

    Lift your finger once done.To delete the item/widget, press on it for about 1 seconds then move it to the recycle bin on the top of the screen. Figure 15: Move Clock Widget P a g e | 32 GXV3370 User Guide Version 1.0.0.4...

  • Page 34: Set Wallpapers

    Press ok to uninstall or press cancel to abort. Set Wallpapers On the GXV3370 desktop, touch and press on an empty spot for about 2 seconds or users could press menu key and select "Wallpaper" to set up the wallpaper for the desktop. Users could select wallpaper from different categories: ·...

  • Page 35: Idle Screen

    Switch Idle Screens The GXV3370 supports multiple idle screens by sliding the screen horizontally. supports multiple idle screens by sliding the screen horizontally. On the GXV3370 GXV3370 screen, slightly touch an empty area and slide to the left or right using your finger to switch between different idle...

  • Page 36: Set Up Idle Screen

    Set home screen Follow the steps below to set up the HOME screen. steps below to set up the HOME screen. 1. GXV3370 is up and running on is up and running on idle screen. 2. Press the MENU button .

  • Page 37: Use The Status Bar

    Use the Status Bar The status bar on the top of the GXV3370 screen provides visual notifications for the system settings and status, as well as quick access for important system settings. To access it, on the GXV3370 idle screen, slowly slide down from the top to the bottom of the screen as the following figure shows.

  • Page 38: Figure 22: Gxv3370 Top Status Bar

    The running process and notifications will show up in the list. For example, the following figures indicate that there is a notification for an available Wi-Fi network. Figure 23: GXV3370 Top Status Bar – Notification · Tap on the notification message to view the details.

  • Page 39: Notifications In Status Bar

    The following table describes the icons used on the status bar for notification purpose. The following table describes the icons used on the status bar for notification purpose. Table 7 7: GXV3370 Status Bar Notification Icons Network connected via Ethernet cable. Network connected via Ethernet cable.
  • Page 40 The phone is powered up using PoE. Call forward is set up. Call forward is set up. PPPoE is connected. PPPoE is connected. PPPoE is not connected. PPPoE is not connected. Warning message. Warning message. P a g e | 39 GXV3370 User Guide Version 1.0.0.4...

  • Page 41: System Settings In Status Bar

    Turn on/off LCD display. Turn on/off Wi-Fi. Turn on/off the voice of the phone Figure Figure 24: System Settings in Status Bar Use the GXV3370Keys Figure 25: GXV3370 Keys P a g e | 40 GXV3370 User Guide Version 1.0.0.4...

  • Page 42: Keypad Shortcut Functions

    PC and save it in SD card. 2. Insert the SD card to GXV3370. 3. Power cycle the GXV3370 and the 5 LCD keys on the bottom of the screen will light up the 5 LCD keys on the bottom of the screen will light up the 5 LCD keys on the bottom of the screen will light up.

  • Page 43: Use The On-Screen Keyboard

    Note: Upgrading via USB storage device is not supported on the GXV3370. Use the On-Screen Keyboard The GXV3370 onscreen keyboard can be activated by tapping on an input field. · English Keyboard This is the default keyboard on GXV3370. Figure 26: GXV3370 Onscreen Keyboard - English Keyboard...

  • Page 44: Figure 28:English Keyboard - Number And Symbols

    For example, touch and press the "+" key for about 2 seconds can get the selection "±". press the "+" key for about 2 seconds can get the selection "±". P a g e | 43 GXV3370 User Guide Version 1.0.0.4...

  • Page 45: Use The Message Waiting Indicator

    Use the Message Waiting Indicator The GXV3370 message waiting indicator LED is on the upper right corner of the device. It could notify the users with different messages and status of the phone. Please refer to the status description below. The priority for the LED indicator is from high to low in the following table.

  • Page 46: Make Phone Calls

    MAKE PHONE CALLS Register SIP Accounts The GXV3370 supports up to 16 independent SIP accounts, including. Each account can have separate SIP servers, usernames and NAT configurations. Account Status On the idle screen, the account widget shows the account name, and registration status.

  • Page 47: Configure Sip Account

    Note: For web GUI login and configuration information, please refer to For web GUI login and configuration information, please refer to GXV3370 Administration Guide. Administration Guide. If the account is successfully registered, users could use one of the following ways to bring up dial screen...

  • Page 48: Set Programmable Keys

    Figure 32: Disable Video Call Feature on Dial Screen Set Programmable Keys GXV3370 allows end users to setup shortcut keys on the Account Widget. Users can only set the programmable keys from the phone LCD. There are two ways to set up the programmable keys:...

  • Page 49: Dial A Number Directly

    The timeout interval can be configured under web GUIàAccountàCall Settings. · GXV3370 allows users to press # key as SEND key. This behavior can be disabled via option "Use # as Dial Key" under web GUIàAccountàCall Settings. ·...

  • Page 50: Dial A Number Via Call History

    Figure Figure 34: GXV3370 View Contacts Dial a Number via Call History Call History 1. Access Call History by tapping on Call History by tapping on icon on the bottom of the idle screen. 2. The LCD will display all call history types: "All", "Missed", "Outgoing" and "Incoming" calls.

  • Page 51: Answer A Call

    "Equal proportional cutting", the phone will cut video to meet its own display proportion. If set to "Proportional add black edge", the phone will display video in its original proportion, if still exists spare space, the phone will add black edge on it. P a g e | 50 GXV3370 User Guide Version 1.0.0.4...

  • Page 52: Figure 37: Single Incoming Call - Video

    “Reject” key to reject it. This feature should be supported by the SIP server. Please contact service provider for more information. Figure 38: Single Incoming Call – Preview-1 P a g e | 51 GXV3370 User Guide Version 1.0.0.4...

  • Page 53: Multiple Calls/Call Waiting

    3. Once the new call is answered, the current active call will be placed on hold. If the new call is rejected by tapping on "Reject" softkey, the current active call will not be interrupted. P a g e | 52 GXV3370 User Guide Version 1.0.0.4...

  • Page 54: Call Progress Status

    During an active call if Home Button is pressed, the phone will go back to the home screen and the call-in-progress status will be shown on the GXV3370 status bar, once clicking the bar it will go back to call screen.

  • Page 55: Call Recording

    2. If need to stop the recording, tap on "More" p the recording, tap on "More"à"Stop Recording" or hang up the call. 3. The recording files can be retrieved from the The recording files can be retrieved from the GXV3370 application "Recorder"à"Call" category. Call" category. Figure...

  • Page 56: Turn On Video During Audio Call

    Figure 44: GXV3370 Call Mute Turn on Video during Audio Call Users could establish audio call first and then turn on video or accept video request during the call if the other party supports video call as well. · Turn on video during audio call During an active audio call, on the call screen, tap on "More"...

  • Page 57: Switch Audio Channel During Call

    Figure 46: Accept Video During Audio Call If the GXV3370 receives video request during the audio call, a message "Do you want to accept video?" will be prompted. Select "Yes" to establish video during the call. If the Disable Video Call Feature is enabled on GXV3370, the “Video On”...

  • Page 58: Dtmf During Call

    2. In “DTMF Content" field,set the digits to be sent via DTMF when pressing the DTMF button 3. Choose the wanted “Dial DTMF Condition”. Figure 48: DTMF Buttons during call P a g e | 57 GXV3370 User Guide Version 1.0.0.4...

  • Page 59: Call Transfer

    Call Transfer A call can be transferred to another party during the call. The GXV3370 supports blind transfer and attended transfer. Blind Transfer 1. During the active call, tap on "More" softkey. 2. Select "Transfer" to bring up the transfer screen.

  • Page 60: Attended Transfer

    3. Enter the transfer target number, and then press the "Send" soft key on the right. 4. Before transfer target answers the call, GXV3370 hears the ringback tone, and the touch screen prompts shown as below. Users could tap on "Cancel" to cancel the transfer, tap on “End” or simply hang up the call to complete call transfer.

  • Page 61: Figure 52: Attended Transfer - Split

    5. After transfer target answers the call, the following screen will be shown up. If the user simply hangs up or taps on “End” soft key, the call wil be transferred, and GXV3370 will hang up the call. If the user taps on "Split"...

  • Page 62: 7-Way Conference

    If users would like to cancel the transfer, press button to go back to the previous talking screen. 7-Way Conference The GXV3370 supports up to 7-way audio conferencing. Initiate Conference There are two ways to initiate a conference call. ·...

  • Page 63: Figure 54: Gxv3370 Conference Screen

    If there are calls on hold, they will show up when adding member to the conference. Users could then tap on the call to add it to the conference directly. Figure 55: GXV3370 Conference - Add Existing Call to Conference 3. Repeat the above steps to add more parties into the conference. The following figure shows a 3-way conference established.

  • Page 64: Remove Party From Conference

    1. Tap on Members icon. The below window will show up giving the possibility to Mute enablevideo Enlarge or hang up. 2. Tap on icon to remove the a party from the conference. Figure 57: GXV3370 Conference - Remove Party from Conference P a g e | 63 GXV3370 User Guide...

  • Page 65: End Conference

    GUIàPhone SettingsàCall SettingsàCall Features and set "Auto Conference" to "Yes". To esablish call with auto conference when there are 1 or more calls on the GXV3370, simply tap on "More" softkey and select "Conf". All the calls on GXV3370 will be brought into the conference.

  • Page 66: Dnd (Do Not Disturb)

    DND (Do Not Disturb) When DND is on, the incoming calls to the GXV3370 will be blocked for all registered accounts with a reminder ring produced. To turn on/off DND: 1.

  • Page 67: Voicemail/Message Waiting Indication

    Voicemail/Message Waiting Indication When there is a new voicemail, the Message Waiting Indication (MWI) LED icon will blink in red on the upper right corner of the GXV3370 and will show up in the status bar. To retrieve the voicemail: 1.

  • Page 68: Call Forward

    "Voice Mail Access Number". This is the number that will be dialed out to access voicemail message when tapping on the account in Voice Mail screen. Call Forward Call forward feature can be set up from GXV3370 LCD or web GUI. · From LCD Go to onscreen MenuàSettingsàFeaturesàCall Forward.

  • Page 69: Figure 62: Call Forward - Unconditional

    · From Web GUI Log in GXV3370 web GUI and go to AccountpageàCall Settings. By default, Call Forward feature is set to "None". The Call Forward feature options are: Ø Unconditional Forward: All the incoming calls will be forwarded to the number set up in "All To"...

  • Page 70: Shared Call Appearance (Sca)

    Figure 64: Call Forward - Busy/No Answer/DND Shared Call Appearance (SCA) The GXV3370 supports shared call appearance by the Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.

  • Page 71: Figure 65: Gxv3370 Sca Settings On Lcd

    To configure SCA via web GUI, go to Value-Added ServicesàBroadSoft SettingsàSCA to fill out the options in the following figure. Figure 66: GXV3370 SCA Settings on Web UI For more information about SCA configuration and function, please refer to the link below: http://www.grandstream.com/sites/default/files/Resources/GXV32XX_broadworks_SCA_Guide_0.pdf...

  • Page 72: Call Features

    Call Features The GXV3370 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call waiting, call forward etc. Before using the following feature codes, please make sure "Enable Call Features" option is set to "Yes" under web GUIàAccount pageàCall Settings.
  • Page 73 Dial *92 followed by the number to forward the call. The default timeout before the call is forwarded is 20 seconds. Cancel Delayed Call Forward. To cancel the delayed call forward: · Dial *93. P a g e | 72 GXV3370 User Guide Version 1.0.0.4...

  • Page 74: Contacts

    2. Type First name, Last name, Phone number and other information for the new contacts. Please make sure the account number field is selected so the GXV3370 will use this account to dial out the new contact. The account number field is located on the left of the "Phone" filed as highlighted below.

  • Page 75: Import/Export Contacts

    Figure 69: Add to Contacts From Dial Pad Import/Export Contacts If the users have the GXV3370 phonebook file saved in local storage or external storage device that has been plugged into the GXV3370, the phonebook file can be directly imported to the Contacts. There are two different formats supported for the phonebook file:"vcard", and "xml".

  • Page 76: Figure 70: Gxv3370 Contacts - Import Contacts

    Contacts screen. 3. Select "Export Contacts " to bring up dialog below. 4. Select the file encoding and file type for the exported phonebook file. By default, the GXV3370 is using "UTF-8" as the encoding method.

  • Page 77: Download Contacts

    For more details about GXV3370 phonebook, please refer to the following link: http://www.grandstream.com/sites/default/files/Resources/gxv3275_xml_phonebook_guide_1.pdf To download phonebook: 1. Make sure the GXV3370 can connect to the HTTP/TFTP/HTTPS server and the phonebook.xml file in correct format is downloadable from the HTTP/TFTP/HTTPS server. 2. Open Contacts. 3. Tap on More on the upper right corner of the Contacts screen.

  • Page 78: Search Contacts

    Figure 72: GXV3370 Contacts - Download Contacts Search Contacts 1. Open Contacts. 2. Tap on the search field 3. Enter a contact's name or a number to search. The search result will be automatically updated and displayed when entering the key words.

  • Page 79: Make A Call To Contacts

    Batch operation, Tap on the checkbox for the contacts to be selected. indicates the contact is selected. Figure 74: GXV3370 Contacts - Select Contacts Add Contacts to Favorites 1. Select the contact/contacts to be added as described in [ Select Contacts 2.

  • Page 80: Edit Contacts

    Users can add a single contact or a batch of contacts to the black list. Refer to the following steps to do so: · Add a single contact to black list: P a g e | 79 GXV3370 User Guide Version 1.0.0.4...

  • Page 81: Add Group

    “Group”. To add a new group, tap on and name the new group. Figure 76: GXV3370 Contacts - Add New Group Add contacts to Group To add contacts to a group, tap on the group then tap on...

  • Page 82: Contacts Storage Status

    Contacts Storage Status The GXV3370 default maximum contacts storage is up to 1000. To check contact storage status, tap on More on the upper right corner of the contacts screen to bring up contacts options, scroll down and select "Storage Status".

  • Page 83: Harassment Interception

    “Settings” icon then under “Features”, access “Harassment Interception”. Blocked Contacts The blocked Contacts are the contacts that were added to the blacklist, the GXV3370 will block any calls coming from these contacts.To show the blocked contacts tap on Blacklist from the Harassment Interception page.

  • Page 84: Blocked Call Notification

    Figure 79: Block History Blocked call notification The GXV3370 will notify the user when a call is blocked by triggering the notification sound and showing Blocked History notification on the status bar. Figure 80: Blocked Call Notification Delete Block History 1.

  • Page 85: Edit Blacklist

    The blacklist can be added manually, from contacts, or from call history. Figure 81: GXV3370 Blacklist - Add Number to Blacklist 2. The following figure shows manually addingnumber to blacklist. Once Manually add option is selected, a window will be prompted for users to enter the phone number in the first field and name/note in the second field (optional).

  • Page 86: Intercept Anonymous Calls

    2. From the contacts menu, long press on the contact and press“Remove from Blacklist”. Intercept Anonymous calls The GXV3370 gives the possibility to intercept anonymous calls for each account registered: 1. Enter the harassment Interception Menu. 2. Check Intercept Anonymous Calls as shown on the figure below.

  • Page 87: Broadworks Xsi Contacts

    BROADWORKS XSI CONTACTS Besides the Local and LDAP phonebook, the GXV3370 also supports BroadWorks Xsi contacts if BroadWorks XSP server is available within the network. Please refer to the following link for more details about how to use BroadWorks Xsi Contacts on the GXV3370: http://www.grandstream.com/sites/default/files/Resources/GXV_XSI_Guide.pdf...

  • Page 88: Call History

    CALL HISTORY The GXV3370 supports local and BroadWorks Xsi Call history. Tap on idle screen to access Call history. The following figure shows the call history on the GXV3370. Figure 84: GXV3370 Call History Local Call History There are four different categories in the local call history. Users could tap on the icon on the top menu to access the corresponding call logs: ·...

  • Page 89: Dial Out From Call History

    Touch and press the call history entry for about 2 seconds until more option window pops up · Users can edit this number before calling, add this number to contacts, add this number to balcklist etc… Figure 85: GXV3370 Call History – Options Delete Call History · Delete the entire call history...

  • Page 90: Call History Details

    Options ,"Create a New Contacts", "Add to an Existing Contact”. Broadworks XSI Call History Besides the Local Call History, the GXV3370 also supports BroadWorks Xsi call history if BroadWorks XSP server is available within the network. Please refer to the following link for more details about how to use BroadWorks Xsi Call History on the GXV3370: http://www.grandstream.com/sites/default/files/Resources/GXV_XSI_Guide.pdf...

  • Page 91: File Manager

    Copy and Paste Files Follow the steps below to copy and paste paste a file on the GXV3370: 1. Open file manager and navigate to the directory of the file to be copied. Touch and press on the file for Open file manager and navigate to the directory of the file to be copied.

  • Page 92: Move Files

    The steps to move a file are similar to the steps to copy/paste a file. The difference is once the file is moved, the file will not be kept in the source folder. Follow the steps below to move a file on the GXV3370.

  • Page 93: Send Files

    2.The check boxes will appear then check the files to be sent over 3. Press on to send the selected files via Bluetooth then choose the Bluetooth devices to send the files Figure 90: GXV3370 File Manager - Options P a g e | 92 GXV3370 User Guide Version 1.0.0.4...

  • Page 94: Delete Files

    2 seconds until more options appear 2. Tap on "Rename". A new dialog window will pop up for users to enter the new name. 3. Tap on OK. P a g e | 93 GXV3370 User Guide Version 1.0.0.4...

  • Page 95: Figure 92: Rename File

    Figure 92: Rename File P a g e | 94 GXV3370 User Guide Version 1.0.0.4...

  • Page 96: Files Operations

    Long press on the fileto make the checkbox appears, then users could tap on to share the file, on to delete the file or on to show more options such as copy, move or rename the file. P a g e | 95 GXV3370 User Guide Version 1.0.0.4...

  • Page 97: Diagnosis

    Diagnosis The GXV3370 provides a built-in diagnosis application for users to troubleshoot hardware issues related to in diagnosis application for users to troubleshoot hardware issues related to in diagnosis application for users to troubleshoot hardware issues related to LCD, keypad, and touch screen, LED as well as extension board connection.Tap LCD, keypad, and touch screen, LED as well as extension board connection.Tap...
  • Page 98 Hardware Version · CPE Version · Camera Serial Number · DDR Serial Number · Flash Serial Number · TP Serial Number · LCD Serial Number · Wi-Fi Serial Number P a g e | 97 GXV3370 User Guide Version 1.0.0.4...

  • Page 99: Camera

    CAMERA The GXV3370 has built-in Camera to support taking pictures and recording videos. Users can also use the in Camera to support taking pictures and recording videos. Users can also use the in Camera to support taking pictures and recording videos. Users can also use the camera during SIP video calls as well as video calls via 3rd party applications.

  • Page 100: Camera Settings

    Advanced: enable/disable the Manual Exposure mode. Angle Adjustment On the back of the GXV3370 camera, users could scroll the wheel up/down to adjust the camera angle. If users scroll the camera all the way up until the icon shows up on the status bar of the screen, the camera is turned off.

  • Page 101: Gallery

    Gallery The GXV3370 has built-in Gallery for users to view pictures and play videos from GXV3370 internal storage. Users could also perform basic editing tasks on pictures under Gallery page. To access the recently taken pictures or recorded videos, open the camera and swipe from right to left on the camera screen.

  • Page 102: Figure 99:Gxv3370 Gallery

    To access the Gallery, open the camera and swipe from right to left on the camera screen then press on Figure 99:GXV3370 Gallery On this page from the upper left corner, users can sort the pictures and videos by Album, Location or Time.

  • Page 103: Screensaver

    Figure 100: GXV3370 Gallery - Picture Options · Take picture/video Tap on on the upper right of the Gallery pageto start taking pictures or videos using the GXV3370 built-in camera. · Select multiple pictures Touch and press on one of the pictures for about 2 seconds until the picture is highlighted in blue.

  • Page 104: Figure 101: Use Local Images

    (Screensavers), or from Internal storage, or they can set a folder in a remote HTTP server to display images contained on it as screensaver. Figure 102: Use Network Images P a g e | 103 GXV3370 User Guide Version 1.0.0.4...

  • Page 105: Figure 103: Network Image Path

    Click on Use network images and set the path of the remote screensaver folder. Figure 103: Network Image Path P a g e | 104 GXV3370 User Guide Version 1.0.0.4...

  • Page 106: Broswer

    BROSWER GXV3370 browser could be used in a similar way as a PC-based web browser. Users can open web pages, bookmarks, view history, search …etc. Tap on the idle screen to launch the Browser application. Figure 104: GXV3370 Web Browser ·...

  • Page 107: Figure 105: Gxv3370 Browser Menu Options

    Figure 105: GXV3370 Browser Menu Options · To open a new window, tap on icon on the right side of the tab. Figure 106: Open New Window in Browser · To open Bookmarks, History and Saved Pages, tap the icon on the upper right of the Browser.
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  • Page 109: Bs-Im&P

    BS-IM&P GXV3370 supports BroadSoft Instant Message and Presence (IM&P) feature. This service is a multi-tenant Instant Message & Presence service based on the Extensible Messaging and Presence Protocol (XMPP) and works with any XMPP compatible client. Please refer to the following link for more details about how to use BroadSoft IM&P on the GXV3370:...

  • Page 110: Actionurl

    ACTIONURL GXV3370 supports ActionURL module, and it is used to set the URL for various kinds of phone events on phone web GUI, and when the corresponding event occurs on the phone, phone will send the configured URL to SIP server. To use ActionURL module, users need to know the supported events in this module, and also added the dynamic variables of the supported events on phone web GUI.
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  • Page 112: Connecting Gxv3370 To Gds3710 Door System

    CONNECTING GXV3370 TO GDS3710 DOOR SYSTEM The GXV3370 offers a powerful integration with GDS3710 Door System and allows users to open the door, initiates call to the GDS3710 and gets real time audio/video stream. The GXV3370 can be connected with the GDS3710 in two different ways, either using peering mode (without a SIP server) or through a SIP server.

  • Page 113: Connect To Network And Devices

    Address Type" to select DHCP, Static IP or PPPoE as the address type. Ø For DHCP, save the setting and the For DHCP, save the setting and the GXV3370 should be able to get IP address from the DHCP should be able to get IP address from the DHCP server in the network.

  • Page 114: Figure 108: Gxv3370 Connect To Wi-Fi

    Figure 108: GXV3370 Connect to Wi-Fi 8. The previous steps allow the GXV3370 to connect the Wi-Fi network with DHCP setting by default. If it needs to be connected the Wi-Fi with static IP settings, please scroll down the setting window and tap to check the “Show advanced options”.

  • Page 115: Wi-Fi Settings Shortcut

    GXV3370. To connect to a Bluetooth device, turn on GXV3370’s Bluetooth radio first. The first time when using a new Bluetooth device with the GXV3370, "pair" the device with GXV3370 so that both devices know how to connect securely to each other.

  • Page 116: Turn On/Off Bluetooth

    Pair GXV3370 with a Bluetooth Device Bluetooth Device Before connecting GXV3370 with other Bluetooth device, users must pair them first. They will stay paired with other Bluetooth device, users must pair them first. They will stay paired with other Bluetooth device, users must pair them first. They will stay paired afterwards unless they are unpaired.

  • Page 117: Unpair A Bluetooth Device

    User can enter the Bluetooth settings by sliding the Status Bar, then long Press on the Bluetooth icon. Figure 112: Bluetooth Settings Shortcut For more information about Bluetooth feature on the GXV3370, please refer to the link below: http://www.grandstream.com/sites/default/files/Resources/gxv3275_bluetooth_guide_1.pdf P a g e...

  • Page 118: Ehs Headset

    1. Go to the GXV3370 web GUIàSystem SettingsàComponents & PeripheralsàVoice Control: Headset Type. Select "Plantronics EHS" and reboot the phone to take effect. 2. Connect EHS Headset to the GXV3370. Insert headset connector into the RJ9 headset port on the back of GXV3370.

  • Page 119: Figure 114: Usb Headset Used For Call

    Figure 114: USB Headset Used for Call During the call, users can tap on “More” then “Media Channel” to toggle between Handset Speaker and USB Headset. Figure 115: Switch Between Speaker and USB mode P a g e | 118 GXV3370 User Guide Version 1.0.0.4...

  • Page 120: Usb

    1. Insert your SD card into SD Card slot at the back of Insert your SD card into SD Card slot at the back of GXV3370. Please make sure the SD Card is . Please make sure the SD Card is inserted with right direction on the GXV3370 GXV3370 as indicated on the SD card slot.

  • Page 121: Hdmi Device

    HDMI Device 1. Plug one end of the HDMI cable into the HDMI port on the GXV3370. 2. Plug the other end of the HDMI cable into the HDMI port on the LCD display or TV. 3. The HDMI icon will be displayed on the status bar with a notification giving access to the HDMI settings.

  • Page 122: Figure 119: Hdmi Output Control

    LCD” is selected, the pictures displayed on the remote HDMI device will always be same as the GXV3370’s LCD display. If “Show remote screen” is selected, the remote HDMI device will display the same picture with the phone’s LCD screen unless displaying the remote side’s video in full size mode during a video call.

  • Page 123: Experiencing The Gxv3370 Application Phone

    EXPERIENCING THE GXV3370 APPLICATION PHONE Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.

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