Bios; Cd Drive - Gateway 920 User Manual

Chapter 6: Troubleshooting
Beeps Description
10 The shutdown register for CMOS
RAM failed.
11 The external cache is faulty.

BIOS

The settings in the BIOS Setup utility are not retained
■ Replace the CMOS battery. For more information, see
CMOS battery" on page

CD drive

Your server does not recognize a CD or the CD drive
■ Make sure that the CD label is facing up, then try again.
■ Try a different CD. Occasionally CDs are flawed or become scratched and
cannot be read by the CD drive.
■
Shut down and restart your server.
■
Clean the CD. For more information, see
■
Restart your server, then open the BIOS Setup utility by pressing and
holding F2 while your server restarts. Make sure that the IDE controllers
are enabled. For more information, see
page
■
Follow the instructions in the drive's documentation to make sure that the
drive is configured correctly.
■ Open your server case and make sure that the cables are connected
correctly to the CD drive and the IDE connector on the system board or
controller card.
■
If you have a SCSI device in your system, check the cable connected to
the SCSI card. If the CD drive is the last drive on the cable (the drive farthest
from the card), make sure that the CD drive is terminated. For more
information about SCSI device configurations, see the drive's
documentation.
■ Reinstall the device driver. For more information, see
Companion
88
68.
71.
CD.
www.gateway.com
Troubleshooting steps
Same as for 4 beeps.
Same as for 4 beeps.
"Cleaning CDs" on page
"Using the BIOS Setup Utility" on
"Replacing the
89.
Using Your Server