The Os Led Does Not Turn Off After Windows Is Shut Down; Windows Cannot Be Restarted; The Windows Forced Restart At Error Function Is Performed Even When No System Error Occurs - Mitsubishi Electric MELSEC iQ-R Series User Manual

34.13
The OS LED does not Turn OFF after Windows is
Shut Down
Check item
Is the output to the display turned OFF?
Has a graphics driver been updated?
*1 Install a graphics driver with an installer shipped with the product which is stored in the C drive. (Page 65 Folder configuration of
pre-installed applications and included products)
Installer: C:\WinCPU\Drivers\win64_25.20.100.6373.exe
34.14

Windows cannot be Restarted

Check item
Is the output to the display turned OFF?
Has a graphics driver been updated?
*1 Install a graphics driver with an installer shipped with the product which is stored in the C drive. (Page 65 Folder configuration of
pre-installed applications and included products)
Installer: C:\WinCPU\Drivers\win64_25.20.100.6373.exe
34.15
The Windows Forced Restart at Error Function is
Performed even when no System Error Occurs
Check item
Is the Windows CPU usage rate, etc. in the overloaded conditions?
Corrective action
Turn the power of the system OFF.
Return the graphics driver version to the factory default.
Corrective action
• Turn the power of the system OFF.
• Restart Windows forcibly with the OS RESET switch.
Return the graphics driver version to the factory default.
Corrective action
• Disconnect the connected external devices.
• Lower the access frequency from an external device.
• Reduce the load by closing an application and user program.
• Set a large value for the time to detect an error.
34 TROUBLESHOOTING BY SYMPTOM

34.13 The OS LED does not Turn OFF after Windows is Shut Down

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