Northern Telecom M5317TX Installation Manual

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M5317TX and CustomNet
ISDN Telephone
Installation Guide
NTP 297-2451-211
Publication number: P0745114 Issue 01
Release 3
May 1994

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Summary of Contents for Northern Telecom M5317TX

  • Page 1 M5317TX and CustomNet ISDN Telephone Installation Guide NTP 297-2451-211 Publication number: P0745114 Issue 01 Release 3 May 1994...
  • Page 2 Revision history November 1992 Standard for BCS level 34 and up released. May 1994 Updated for firmware release 3. Copyright © 1994 Northern Telecom P0745114...
  • Page 3 Chapter 1 gets you started with a brief introduction to the M5317TX and the installation process. Chapter 2 summarizes the information you require to configure the set and describes how to prepare the installation site.
  • Page 4 About this document Typographic conventions This document employs various typographic conventions to help describe M5317TX operations. Hard keys you are required to press are shown as: ⁄ ¤‹›fi . . . ˙®£ • Soft keys are shown as Clear Information shown on your display is presented as:...
  • Page 5 Related Documents M5317TX Quick Installation Card - contains abbreviated instructions for installing the M5317TX with the DMS-100 switch. (P0745319) M5317TX ISDN User Guide (NI-1 Voice Features) - contains instructions for using National ISDN-1 voice features in the Northern Telecom DMS-100 environment . (P0745320) M5317TX ISDN User Guide (Meridian 1/ETSI Voice Features) - contains instructions for using Meridian 1 voice features.
  • Page 7: Table Of Contents

    Contents Chapter 1 - About the M5317TX and its installation M5317TX displays and controls M5317TX models M5317TX firmware Downloading firmware upgrades Service Profile Management M5317TX installation Chapter 2-Preparing to install the M5317TX Installation parameters and settings Signalling type B Channel configuration for voice and data service 8...
  • Page 8 Using the Network Menu Using the Keys Menu DN and Feature Key assignment Invoking SPM from a working set Chapter 4-BootROM configuration Chapter 5-Customizing the M5317TX Verifying the datafill Verifying the protocol Displaying the firmware version Setting the date and time...
  • Page 9 Contents Appendix A-Specifications Appendix B-Related documentation Appendix C-Ordering Information Appendix D-Glossary Appendix E-Sample datafills for ISDN lines...
  • Page 11: Chapter 1 - About The M5317Tx And Its Installation

    The M5317TX is an advanced business telephone for the Integrated Services Digital Network (ISDN). Combining voice and data capabilities using a single digital subscriber telephone line, the M5317TX allows the user to benefit from ISDN features and services available from the telephone company. Figure 1-1: The M5317TX...
  • Page 12: M5317Tx Displays And Controls

    About the M5317TX and its installation Figure 1-2: M5317TX displays and controls Display Shows the directory number of outgoing or incoming calls, the status of calls, and instructions for operating the set. Speaker Monitors the progress of a call without lifting the handset.
  • Page 13: M5317Tx Models

    M5317TX voice capabilities. The Australian version of the M5317TX is called the CustomNet. The CustomNet set is identical to the M5317TX and all references to the M5317TX in this guide apply equally to it. M5317TX firmware The M5317TX system software, or firmware, has two components: •...
  • Page 14: M5317Tx Installation

    About the M5317TX and its installation M5317TX installation This guide provides complete instructions for installing the M5317TX in a variety of switching environments. The use of this guide varies according to the type of task you are required to perform.
  • Page 15 If you need to configure the set for basic voice service only: • if the M5317TX fails to function as configured in MainROM, you can configure the set to provide basic voice service for emergencies using instructions in chapter 4.
  • Page 16 About the M5317TX and its installation M5317TX and CustomNet Installation Guide...
  • Page 17: Chapter 2-Preparing To Install The M5317Tx

    M5317TX. Installation parameters and settings Before configuring the M5317TX, you need to know about the various settings required to enable communication with the telephone company switch. This section describes each type of parameter and setting which you need to obtain.
  • Page 18: B Channel Configuration For Voice And Data Service

    Preparing to install the M5317TX The M5317TX supports the following signalling types and versions as summarized in table 2-1. Table 2-1: Signalling Types and Versions Switch Type Version Configure as: DMS-100 Functional *PVC 0 NI-1 (CCITT) PVC 1 NI-1 PVC 2 (NI-1)
  • Page 19: Service Profile Identifier (Spid)

    Service Profile Identifier (SPID) The SPID is a unique number which the switch uses to identify the location and features on the M5317TX. The SPID can be up to 20 digits long-the standard for DMS-100 switches is a 14 digit number, which is structured as follows: •...
  • Page 20: Hardkey Assignments

    Preparing to install the M5317TX Hardkey assignments The service order must indicate the function for each of the hard keys shown in Figure 1-1. Hardkeys can be assigned as either line appearances or feature keys. Some hardkeys have pre-assigned functions depending upon the signalling type being used on the set.
  • Page 21: Encoding Law(A/Mu)

    In ETSI mode, set the encoding law to A-law. Dial Plan The dial plan setting on the M5317TX determines the numbering plan to use when sending information to the switch. The M5317TX must be configured for one of the following numbering plans:...
  • Page 22: Downloading Parameters

    • server downloading method • downloading bearer capability Refer to chapter 6 for a description of setting up the M5317TX for firmware downloading. Server directory numbers The ServrIn number identifies your set for incoming calls from the server. The ServrOut number identifies the DN of the server for telephone- initiated downloading.
  • Page 23: Preparing The Installation Site

    For customers using the module NT1(see NT1 and S/T Bus Installation Guide, NTP 297-2451-207), the connection from the NT1 to the M5317TX is made via an installed wall jack. Terminating Resistor Depending upon the wiring configuration at the customer premises, there may be an external Terminating Resistor (TR) box connected to the S/T jack or wall jack.
  • Page 24 Line Error If the NT1 does not show these indicators, it is not ready for use with the M5317TX. Contact your supervisor or the System Administrator on site for direction. For more information concerning Northern Telecom NT1 configurations, consult the NT1 and S/T Bus Installation Guide, NTP 297-2451-207.
  • Page 25: Unpack The M5317Tx

    Set the box and packing materials aside in case the set must be returned to the factory. Follow the instructions on the Installer card for leaving the M5317TX guides with user. The manual package should include: • Installer card •...
  • Page 26: Prepare The M5317Tx

    Preparing to install the M5317TX Prepare the M5317TX Turn the set upside-down on a flat, static-free surface. Connect one end of the handset cord to the handset connector on the base of the set. Route the cord through the channel and past the restraining tabs.
  • Page 27: Select The Power Supply Configuration

    Preparing to install the M5317TX Select the power supply configuration Power source The M5317TX is powered using one of the following power sources: • phantom power (PS1) conducted over the T line card or the NT1 • auxiliary dc power (PS2) conducted over a third pair in the line cord (can be provided independently of the NT1 or line card) •...
  • Page 28: Apply Power To The Set

    Preparing to install the M5317TX Apply power to the set CAUTION Do not plug in or unplug a PS1 powered M5317TX while other ISDN terminals are sending/receiving data on the same loop. Doing so causes data transmission errors. 16. Plug the free end of the 8-pin conductor cable into the wall jack.
  • Page 29: Chapter 3-Mainrom Configuration

    The Network menu is used to set network dependent parameters such as TEIs and SPIDs. The Keys menu is used to program feature keys and directory numbers (DNs) on the M5317TX. Perform either Method 1 or Method 2 in Entering BootROM/MainROM...
  • Page 30: Entering Bootrom/Mainrom Configuration

    Press BootROM. After a few seconds the display is blanked. Press ˙ and ® simultaneously until BootROM/MainROM appears on the display. Select ROM to execute BootROM MainROM You can now press either BootROM or MainROM, depending upon which ROM you want to configure. M5317TX and CustomNet Installation Guide...
  • Page 31: Configuring The Mainrom Using The Install Menu

    Meridian 1 MFT 0 DMS Proprietary Stimulus Signalling (PVC 0) MFT 1 DMS Proprietary Stimulus Signalling (PVC 1) ETSI For DMS/M1 lines using ETSI protocol. Note that you must select NI-1 for pre-NI-1 DMS switches. M5317TX and CustomNet Installation Guide...
  • Page 32 MainROM configuration Press SwType until the required switch setting is shown: For a Northern Telecom DMS switch. non-DMS Set for all non-DMS switches. Auto To automatically detect the switch type. NI-1 The Switch setting is used for NI-1 and ETSI signalling only.
  • Page 33 TEI and SPID are left blank. Usually, the Data DN is the same as the Voice DN. Note: Using a data DN which is shared with another set is not recommended. M5317TX and CustomNet Installation Guide...
  • Page 34 24. Press CACHSet until the required setting is displayed. CACH Applicable only to CACH sets connected to a National ISDN-1 switch. The switch treats lines on the M5317TX as call appearances. NoCACH All sets connected to non-NI-1 switches and "No CACH" sets connected to a National ISDN-1 switch.
  • Page 35 1 JAN 00:00 Inspect Forward Auto# Setup The installation of voice and data features is now complete. If you need to install downloading parameters, follow instructions in chapter 4, BootROM configuration. M5317TX and CustomNet Installation Guide...
  • Page 36: Configuring The Mainrom Using The Network And Keys Menu

    The Keys option is described in Using the Keys Menu on page 29. The Test option is used by manufacturing only. Its use is not described in this manual. The Exit option completes the installation process and initializes the set for service. M5317TX and CustomNet Installation Guide...
  • Page 37: Using The Network Menu

    The Network Menu enables you to set or change individual network settings without having to access the Install Menu. When you select the Network option from the Setup Menu, the following is shown on the M5317TX display: Update network parameters...
  • Page 38 MainROM configuration Others Contains the Headset, CACHSet, DialPln, and PresInd settings: Rear NoCACH National Headset CACHSet DialPln PresInd EXIT M5317TX and CustomNet Installation Guide...
  • Page 39: Using The Keys Menu

    MainROM configuration Using the Keys Menu The Keys menu allows you to manually configure voice features and DNs on the M5317TX or to invoke SPM. Manual configuration is required only when SPM is not available. From the Configuration Menu, press Keys.
  • Page 40: Dn And Feature Key Assignment

    Type Edit DN Save Exit Hardkeys are identified as 01-11 on the M5317TX . Softkeys are identified as 12-64 and can only be assigned with softkey supported features. Press Type until the display shows the desired key function: Directory Number. The key is used to make and receive calls.
  • Page 41 Intercom CAP key features can only be assigned to keys 1-11. Features available for LOC keys Local features are listed in the M5317TX voice user guide Press Save. Repeat steps 1-5 for each feature and DN you need to assign to a key.
  • Page 42: Invoking Spm From A Working Set

    Press more... until SPM appears. Press SPM. After a few moments a message is displayed which indicates SPM has been completed. Press EXIT. Your set is now updated with new feature and DN key assignments M5317TX and CustomNet Installation Guide...
  • Page 43: Chapter 4-Bootrom Configuration

    This chapter provides instructions for configuring the M5317TX BootROM. You need only configure the BootROM in one of two cases: • you want to enable basic voice calls on the M5317TX in the event that MainROM functions have failed •...
  • Page 44 Press OK Press ServrIn. Server DN In: Enter the DN of the server. The M5317TX uses this number to automatically identify a server-initiated download (see chapter 6). If you are not configuring the set for server-initiated downloading, leave ServrIn blank.
  • Page 45 If you want to retain the SPID displayed, go to step 16. 15. Enter the Phone SPID. Use the Clear and <-- softkeys to edit your input, if necessary. ETSI Leave Phone SPID blank for ETSI signalling. 16. Press OK. M5317TX and CustomNet Installation Guide...
  • Page 46 Back If there is no headset or the headset is plugged into the Teladapt connector beside the data port . Bottom If the headset is to be plugged into the handset jack underneath the set. M5317TX and CustomNet Installation Guide...
  • Page 47 You can use hardkeys numbered 1-10 (see appendix F for hard key locations). 33. Press more... until CACH Set appears on the display. This menu item does not appear when using MFT signalling. M5317TX and CustomNet Installation Guide...
  • Page 48 34. Press CACH Set until the required call handling setting is shown: CACH Applicable only to CACH sets connected to a National ISDN-1 switch. The switch treats lines on the M5317TX as call appearances. NoCACH All sets connected to non-NI-1 switches and "No CACH" sets connected to a National ISDN-1 switch.
  • Page 49: Chapter 5-Customizing The M5317Tx

    Message Waiting Call Park Privacy Release Call Pick-up Privacy Executive Busy Override Ring Again Flexible Call Conference Release Flexible Call Drop Speed call long Flexible Call Transfer Speed call short Group intercom Speed call user M5317TX and CustomNet Installation Guide...
  • Page 50: Verifying The Protocol

    Version Protocol Query Ringing more 3. Press Version. Your display shows the current firmware version, as shown in the following example: Version 3.3A Exit 4. Press Exit. Press Exit again to exit the Setup menu. M5317TX and CustomNet Installation Guide...
  • Page 51: Setting The Date And Time

    Customizing the M5317TX Setting the date and time Each time the M5317TX is powered up, the clock and calendar must be updated as explained in the following procedure: 1. Press Setup. Select update item Lang Data Clock Volume more If Clock is not shown, press more... until it is displayed.
  • Page 52: Setting The Volume Levels

    Using the Volume key to adjust handsfree speaker volume 1. Press either end of √ while on a handsfree call. Using the Volume key to adjust ringer volume 1. Press either end of √ while using the M5317TX is ringing. M5317TX and CustomNet Installation Guide...
  • Page 53: Selecting The Ring Tone And Cadence

    If Lang is not shown, press more... until it is displayed. 2. Press Lang. The following is shown on your display. English Francais Espanol 3. Press the softkey for the desired display language. 4. Press Exit. M5317TX and CustomNet Installation Guide...
  • Page 54: Labelling The M5317Tx

    NI-1 voice guide Functional signalling AT&T AT&T voice guide Meridian 1 M1 voice guide Meridian Feature Transparency MFT voice guide 3. Discard the Installer Card. (In North America, also discard the other two voice features user guides.) M5317TX and CustomNet Installation Guide...
  • Page 55: Chapter 6-Downloading Firmware Upgrades

    6 Downloading firmware upgrades M5317TX firmware can be upgraded using new firmware downloaded from a remote server. Both MainROM and BootROM firmware can be updated in this manner. Firmware downloads can be performed using one of two methods: • server-initiated downloading •...
  • Page 56: Server-Initiated Downloading

    64kbps. Server-initiated downloading Server-initiated downloading enables the server administrator to upgrade the M5317TX as new firmware releases become available. Once downloading parameters have been programmed into the M5317TX, this downloading method requires no intervention from the end-user. Telephone-initiated downloading As an alternative to server-initiated downloading, you can manually initiate downloading from the set.
  • Page 57: Preparing To Download

    Dial fi⁄ ⁄‡. Press BootROM. If necessary, press more... until BootROM appears. The M5317TX now takes a few moments as it restarts in BootROM mode. Press Setup when it appears on the display. Press the centre of the √ key.
  • Page 58: Downloading A Bootrom Load

    Press DL Boot If the server is not busy, it sends the new BootROM load to the set. When the server is busy, the M5317TX attempts to contact the server at 60 second intervals until a successful connection is established.
  • Page 59: Chapter 7-Installing Optional Equipment

    7 Optional equipment Connecting a headset To add a headset to the M5317TX Plug the headset cord into the Teladapt connector in the back of the set, as shown in figure 7-1. To replace a handset with a headset Disconnect the handset cord from the handset connector underneath the M5317TX.
  • Page 60: Connecting A Headset

    Optional equipment Figure 7-1: Connecting a headset M5317TX and CustomNet Installation Guide...
  • Page 61: Chapter 8-Troubleshooting

    If the codes indicate a faulty component, replace it. Refer to the appropriate documents for replacement procedures (such as NTPs 297-1001-511 and 297-1001-514). Run the diagnostic programs again to confirm that the error and location codes have been cleared. M5317TX and CustomNet Installation Guide...
  • Page 62: Error Codes

    Optional equipment Error Codes If the M5317TX displays an error code after initialization, locate the code on the following table and go through the steps below. Check the display after each step-If the error code persists, go to the next step.
  • Page 63 Replace or repair any defective wiring between the telephone and the network termination or line card. Confirm that non-reversing cables are used. Substitute a different telephone, datafilling it with the same information as the suspect telephone. Replace the telephone and repeat the installation process. M5317TX and CustomNet Installation Guide...
  • Page 64: Restoring Dial Tone

    Check the Teladapt socket for the handset or try another handset. Re-run any defective wiring between the line card, distribution panel, and telephone. Check the switch software to confirm the correct telephone assignment and voice channel operation in the network. Replace the telephone. M5317TX and CustomNet Installation Guide...
  • Page 65: Isolating Faulty Keys

    Press Digital . Press Display . The display clears for 2 seconds, all elements (pixels) darken for 4 seconds, then the Digital test display returns. Press Ind/Key . The display clears except for the Exit softkey. M5317TX and CustomNet Installation Guide...
  • Page 66: Isolating Transmission Errors

    NT1 configuration setting: different from loop arrangement • Wiring polarity: if wiring polarity reversed for at least one terminal on multidrop loop • Incorrect loop termination (missing, faulty, wrong location) • Faulty terminal or line cord M5317TX and CustomNet Installation Guide...

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