Xylem sensus AutoRead User Manual page 5

Table of Contents

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8 Elements of the Process Routes Screen........................... 88
The Title Bar........................................................................................88
The Menu Bar..................................................................................... 88
The Toolbar......................................................................................... 89
The Help Button.................................................................................. 89
The Close Button................................................................................ 90
The Tree View......................................................................................90
The Hide Tree View Button..................................................................90
The Current View Area........................................................................ 91
Global vs. Individual View.................................................................... 91
Display an Individual Route..................................................................92
The Meters Tab................................................................................... 92
The Sort By Menu Box........................................................................93
The Filter By Check Boxes.................................................................. 93
The Meter Detail Tab........................................................................... 94
The Route Exceptions Tab.................................................................. 95
The Status Bar.................................................................................... 96
9 Reports................................................................................ 97
10 Troubleshooting Non-Route Meter IDs.......................... 121
All Protocols...................................................................................... 121
TouchRead Meters.............................................................................121
Corrections with AR400X Equipment............................................ 121
Corrections with AR500X Equipment............................................ 123
RadioRead Meters.............................................................................123
Corrections with AR400x or AR500x Equipment........................... 123
Appendix A: Frequently Asked Questions......................... 124
How do I reprint the reports from a route?........................................ 125
a single report or a single page of the Reports?............................. 125
or Load Data in AutoRead?............................................................127
error telling me?..............................................................................128
What is an "Invalid Operation" error message?.................................. 128
What does "Invalid Operation-Multi" mean?....................................... 129
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Do you have a question about the sensus AutoRead and is the answer not in the manual?

Questions and answers

Jessica Gunter
April 17, 2025

we are getting a serial comms unavailable error, how do we fix it

1 comments:
Mr. Anderson
May 9, 2025

To fix the "Serial Comms Unavailable" error for the Xylem Sensus AutoRead, follow these steps:

1. Ensure the HHD stand is connected to the PC using the serial cable.
2. Make sure the stand has electrical power.
3. Open the AutoRead program.
4. Let AutoRead scan the available COM ports on the PC to identify the correct port for communication with the stand and HHD.

This process helps AutoRead recognize the connection and resolve the communication issue.

This answer is automatically generated

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