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Revision History
Rev No.
Date
Rev 01
07-JAN-2013
Rev 02
21-NOV-2013
Rev 03
28-FEB-2017

Copyright

This document, in whole or in part, ("Document") includes confidential and proprietary
information belonging to Sensus USA Inc. and/or one of its subsidiaries or affiliates.
Unauthorized use, reproduction, disclosure, distribution, or dissemination of this Document
is strictly prohibited. No party may use, reproduce, disclose, distribute, or disseminate this
Document for any purpose without express written authorization from Sensus USA Inc.
Any use, reproduction, disclosure, distribution, or dissemination of this Document does
not transfer title to, license, or grant any patent, copyright, trademark, or other intellectual
property rights. This Document, and any copies or derivatives thereof, must be returned
immediately on demand. This Document is subject to any applicable non-disclosure
agreement(s). Information in this Document is subject to change without notice and does
not represent a commitment on the part of Sensus.
© Copyright 2017, Sensus. All Rights Reserved.
FlexNet
, AutoRead
®
®
and affiliates. All other brand names may be trademarks of their respective owners.
Sensus
8601 Six Forks Road
Suite 700
Raleigh, NC 27615
1-800-638-3748
www.sensus.com
Document: AutoRead User Guide
Document Number: AUG-10030-03
Description
Initial Release.
Revisions for version 7.x of software.
Revisions for version 8.x of software.
, and associated logos are trademarks of Sensus and its subsidiaries
Revision History | ii

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Do you have a question about the sensus AutoRead and is the answer not in the manual?

Questions and answers

Jessica Gunter
April 17, 2025

we are getting a serial comms unavailable error, how do we fix it

1 comments:
Mr. Anderson
May 9, 2025

To fix the "Serial Comms Unavailable" error for the Xylem Sensus AutoRead, follow these steps:

1. Ensure the HHD stand is connected to the PC using the serial cable.
2. Make sure the stand has electrical power.
3. Open the AutoRead program.
4. Let AutoRead scan the available COM ports on the PC to identify the correct port for communication with the stand and HHD.

This process helps AutoRead recognize the connection and resolve the communication issue.

This answer is automatically generated

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