5- Troubleshooting; Intelect/Genisys Ultrasound Software Error Messages - Chattanooga Intelect Genisys 2776 Intelect Genisys 2782 Intelect Genisys 2792 Service Manual

5- TROUBLESHOOTING

5.1 Intelect/Genisys Ultrasound Software Error Messages

A. The information provided below is intended to aid in
defining the Software Error Messages of the Ultrasound
Therapy System. Once a particular Error Message is
defined the information will also list probable causes
and possible remedies. Once the problem area is
determined subsequent diagnostics for verification
will be necessary to determine "Bad Board". All
diagnostic tests will be to validate a "Bad
Board" only. No component level troubleshooting
information is or will be provided by Chattanooga
Group for field troubleshooting of board components.
Error messages in the range of 100 to 199 are
CODE No. TYPE MESSAGE
Icon- Sound Head
overtemp
Icon- No applicator
plugged into
system
100 WARN_US_UNPLUGGED
Technician attempted to
calibrate an ultrasound
applicator but none is
plugged into system.
101 WARN_US_APPL_
BECAME_UNPLUGGED
Applicator came unplugged
from system while
administering therapy.
PROBABLE CAUSES
1. Sound Head has overheated to a
temperature that could cause damage
to the crystal.
1. Applicator not plugged into system
connector.
2. Applicator connector not completely
seated in system connector.
3. Applicator Cable disconnected from
Applicator PCB.
4. Applicator cable damaged.
5. Applicator not calibrated
6. Bad Ultrasound Board
1. Applicator not plugged into system
connector.
2. Applicator connector not completely
seated in system connector.
3. Applicator Cable disconnected from
Applicator PCB.
4. Applicator cable damaged.
1. Applicator not plugged into system
connector.
2. Applicator connector not completely
seated in system connector.
3. Applicator Cable disconnected from
Applicator PCB.
4. Applicator cable damaged.
7
® ®
Intelect /Genisys Ultrasound Therapy Systems
primarily user definable and remedied by following
the instructions given by the unit. Error meesages
in the ranges of 200- 299 and 300-399, require the
attention of a field technician certified by
Chattanooga Group in order to perform the
necessary diagnostics and properly replace any
necessary components.
B. Once a particular PCB has been determined as
bad, refer to the appropriate Removal and
Replacement Section for the board affected for
proper instructions for replacement of the board.
POSSIBLE REMEDIES
A. Turn Off Head Warming feature.
B. Allow Sound Head to cool before
continuing therapy.
C. Connect a known good Applicator to
the system and try again. If system
works properly, re-calibrate Applicator
or replace with new Applicator.
A. Plug Applicator into system.
A. Make certain Applicator connector is
completely seated in system
connector.
A. Connect Applicator Cable to
Applicator PCB
A. Replace with new Applicator.
A. Calibrate Applicator.
A. Replace Ultrasound Board
A. Plug Applicator into system.
A. Make certain Applicator connector is
completely seated in system
connector.
A. Connect Applicator Cable to
Applicator PCB
A. Replace with new Applicator.
A. Plug Applicator into system.
A. Make certain Applicator connector is
completely seated in system
connector.
A. Connect Applicator Cable to
Applicator PCB
A. Replace with new Applicator.