Brother MFC-J995DW Online User's Manual page 531

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Table of Contents

Difficulties

Sent faxes are blank.

Vertical black lines when sending. Black vertical lines on faxes you send are typically caused by dirt or correction

Related Information

If You Are Having Difficulty with Your Machine

Set Dial Tone Detection

Telephone Line Interference/VoIP

Troubleshooting

Set Tone or Pulse Dialing Mode

Choose the Correct Receive Mode

Set Easy Receive

Distinctive Ring

Set the Number of Rings Before the Machine Answers (Ring Delay)

Connect an External TAD

Print Reports

Clean the Scanner

Turn Off Memory Receive

Print a Fax Stored in the Machine's Memory

Cancel a Fax in Progress

Check and Cancel a Pending Fax

Load Documents in the Automatic Document Feeder (ADF)

Load Documents on the Scanner Glass

See Related Information: Turn Off Memory Receive.

See Related Information: Print a Fax Stored in the Machine's Memory.

See Related Information: Cancel a Fax in Progress.

See Related Information: Check and Cancel a Pending Fax.

If you often get transmission errors due to possible interference on the telephone

line or if you are using a VoIP system, try changing the Compatibility setting to

Basic(for VoIP).

See Related Information: Telephone Line Interference/VoIP.

Make sure you are loading the document correctly.

See Related Information: Load Documents in the Automatic Document Feeder

See Related Information: Load Documents on the Scanner Glass.

fluid on the glass strip. Clean the glass strip.

See Related Information: Clean the Scanner.