Brother MFC-J995DW Reference Manual
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Brother MFC-J995DW Reference Manual

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Reference Guide
Brief explanations for routine operations
MFC-J995DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

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Summary of Contents for Brother MFC-J995DW

  • Page 1 Reference Guide Brief explanations for routine operations MFC-J995DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.com/manuals...

  • Page 2: For The Latest Driver Updates

    Visit support.brother.com/manuals. For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.

  • Page 3: Questions Or Problems? Take A Look At Our Faqs, Solutions, And Videos Online

    Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. • Provides several ways to search • Displays related questions for more information...

  • Page 4: General Information

    General Information Control Panel Overview 4. LED Power Indicator NFC (Near Field Communication) The LED lights up depending on the symbol machine’s power status. ™ If your Android device supports the NFC When the machine is in Sleep Mode, the feature, you can print from your device or LED blinks.

  • Page 5: Touchscreen Lcd Overview

    Touchscreen LCD • There are three Shortcuts screens. You can program four shortcuts on Overview each screen. You can switch Home screens by pressing d or c. From the Home screens, you can access Wi- ® setup, Shortcuts, Ink levels and Settings screens.

  • Page 6: Navigate The Touchscreen

    Press your finger on the LCD to operate it. To display and access all the options, press d c or a b on the LCD to scroll through them. New information from Brother appears in the information bar when the notification IMPORTANT...

  • Page 7: Paper Handling

    Paper Handling Load Paper Load the paper in the paper tray as follows. Fan the stack of paper well. Tray #1 How to Load Paper Letter/A4 Printing surface: Face down Legal Adjust the paper Executive guides. A5/A6 Photo 2L Index card Envelopes Photo Printing surface: Face down...

  • Page 8: Load Documents

    Unfold the paper support flap. Change the paper size setting in the machine's menu, if needed. Load Documents Place the document in the ADF or on the scanner glass as shown in the illustration. Automatic Document Feeder (ADF) Scanner Glass Place your document face down in the ADF.

  • Page 9: Print From Your Computer

    Before attempting any printing operation, confirm the following: Print on Both Sides of the Paper • Make sure you have installed the Brother Automatically software and drivers. • Make sure the USB or network cable is...

  • Page 10: Copy A Document

    Copy Copy a Document When finished, press [OK]. After you have finished choosing new options, you can save them by pressing Make sure you have loaded the correct the [Save as Shortcut] button. size paper in the paper tray. Load your document. Press [Black Start] or [Color Start].

  • Page 11: Other Copy Options

    Other Copy Options You can use various copy features by changing copy settings. Press the [Options] button. Enlarge or Reduce Copied Images 2-sided Copy For more detailed information, see the Online User's Guide: Copy.

  • Page 12: Before Scanning

    Before attempting to scan, confirm the [Options] or [Set at Device], following: and then go to the next step. • Make sure you have installed the Brother • Press [Start] to start scanning software and drivers. without changing additional settings.

  • Page 13: Photocapture Center

    PhotoCapture Center Print Photos Directly Press [OK]. from Media Read and confirm the displayed list of options. Preview and Print Photos from Media To change the print settings, press Preview your photos on the LCD before you [Print Settings]. print them. When finished, press [OK].

  • Page 14: Before Faxing

    Enter the fax number in one of the To improve compatibility with most following ways: VoIP services, Brother recommends • Dial Pad (Enter the fax number changing the compatibility setting to manually.) [Basic(for VoIP)].

  • Page 15: Choose The Correct Receive Mode

    If the LDAP search is available, the result Distinctive Ring and so on) you will be using will be shown on the touchscreen with on the same line as the Brother machine. Will you be using a Distinctive Ring number for receiving faxes? (USA and...
  • Page 16 Will you be using your Brother machine on a dedicated fax line? Your machine automatically answers every call as a fax. Select [Fax Only] as your Receive Mode. Will you be using your Brother machine on the same line as your telephone? •...

  • Page 17: Routine Maintenance

    The touchscreen asks about the print If you clean the print head and the print has quality. Do one of the following: not improved, try installing a Genuine Brother Brand replacement ink cartridge for each • If all lines are clear and visible, press problem color.

  • Page 18: Check The Print Alignment From Your Brother Machine

    Check the Print The machine prints the Alignment Check Sheet. Alignment from Your Brother Machine Follow the instructions on the LCD. If your printed text becomes blurred or images When the print alignment is not adjusted become faded after transporting the machine, correctly, text looks blurry or crooked, like adjust the print alignment.

  • Page 19: Check The Ink Volume

    Page Gauge is an estimate for informational purposes only and does not display actual remaining page yield. For actual cartridge yield information, refer to support.brother.com/yield.

  • Page 20: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.

  • Page 21: Error And Maintenance Messages

    If the touchscreen displays error messages and your Android device supports the NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.)
  • Page 22 Hubs, including a USB flash drive with a built-in hub, are not supported. Unplug the device from the USB direct interface. Ink Absorber The ink absorber box must be replaced soon. Call Brother Customer NearFull Service or a Brother Authorized Service Center to have your machine serviced.
  • Page 23 Error Message Action Jam B Front Remove the jammed paper. Repeat Jam B For more detailed information, see the Online User's Guide: Printer Front Jam or Paper Jam. Make sure the paper guides are set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper.
  • Page 24 Error Message Action Out of Fax Memory Do one of the following: • Clear the data from the memory. To gain extra memory, you can turn off Memory Receive. For more detailed information, see the Online User's Guide: Turn Off Memory Receive. •...
  • Page 25 Error Message Action Repetitive No Clean the paper pick-up rollers. Paper Fed For more detailed information, see the Online User's Guide: Clean the Paper Pick-up Rollers. Replace Ink One or more of the ink cartridges have reached the end of their lives. Replace the ink cartridges.
  • Page 26 Error Message Action Unusable Device A broken device is connected to the USB direct interface. Disconnect device Unplug the device from the USB direct interface, then press from front turn the machine off and then on again. connector & turn machine off &...

  • Page 27: Supply Specifications

    This is a one-time process that enables high- quality printing. (MFC-J995DW) Actual yield of initial cartridges will be approximately 75% of replacement LC3033 Color Series, due to ink system initialization (MFC-J995DW XL) Actual yield of initial cartridges will be approximately...
  • Page 28 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. Made from 100% recycled paper (excludes cover) 　...

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