Brother mfc-j947dw Reference Manual
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Brother mfc-j947dw Reference Manual

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Reference Guide

Brief explanations for routine operations
MFC-J6945DW
MFC-J6947DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

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Summary of Contents for Brother mfc-j947dw

  • Page 1: Reference Guide

    Reference Guide Brief explanations for routine operations MFC-J6945DW MFC-J6947DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide For more advanced instructions, information, and product specifications, see the Online User's Guide at support.brother.com/manuals...

  • Page 2: For The Latest Driver Updates

    Visit support.brother.com/manuals. For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades. ©2018 Brother Industries, Ltd. All rights reserved.

  • Page 3: Questions Or Problems? Take A Look At Our Faqs, Solutions, And Videos Online

    Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online. Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. • Provides several ways to search • Displays related questions for more information •...

  • Page 4: General Information

    General Information Control Panel Overview 4. Dial Pad NFC (Near Field Communication) Press the numbers to dial telephone or fax symbol numbers and to enter the number of You can use card authentication by copies. touching the IC card to the NFC symbol on 5.

  • Page 5: Touchscreen Lcd Overview

    Touchscreen LCD • Three Shortcuts tabs are available with six Shortcuts on each tab. Overview You can switch Home screens by swiping left or right or pressing d or c. From the Home screens, you can access ® Shortcuts, Wi‑Fi setup, Settings and Ink levels screens.

  • Page 6: Navigate The Touchscreen

    NOTE • This product adopts the font of ARPHIC TECHNOLOGY CO., LTD. New information from Brother appears in • DO NOT touch the LCD immediately after plugging in the power cord or turning on the information bar when the notification the machine.

  • Page 7: Paper Handling

    Paper Handling Load Paper Load the paper in the paper tray as follows. Fan the stack of paper well. The paper size determines the orientation when loading paper. Tray #1 Tray #2 How to Load Paper Tray #3 Landscape Adjust the paper orientation Letter Letter...
  • Page 8 MP Tray How to Load Paper Landscape orientation Letter Executive Adjust the MP tray paper guides. Ledger Portrait orientation Legal Folio Mexico Legal Adjust the MP tray paper India Legal guides. Photo Photo L Photo 2L Index card Envelopes For more detailed information, see the Online User's Guide: Load Paper. Unfold the paper support flap.

  • Page 9: Automatic Document Feeder

    Load Documents Place the document face down in the upper left corner of the scanner glass as shown in the illustration. Load Documents in the Automatic Document Feeder (ADF) Fan the pages well. Adjust the paper guides (1) to fit the document size.

  • Page 10: Print From Your Computer

    Before attempting any printing operation, confirm the following: Print on Both Sides of the Paper • Make sure you have installed the Brother Automatically software and drivers. • Make sure the USB or network cable is...

  • Page 11: Print Photos Directly From A Usb Flash Drive

    Print Photos Directly Press [OK]. from a USB Flash Drive Read and confirm the displayed list of options. Preview and Print Photos from a USB Flash Drive To change the print settings, press Preview your photos on the LCD before you [Print Settings].

  • Page 12: Print A Pdf File Directly From A Usb Flash Drive

    Print a PDF File Directly from a USB Flash Drive You can print a PDF file directly from a USB flash drive. PDF files that are 2 GB or more cannot be printed. Put a USB flash drive in the USB slot. Press [PDF Print].

  • Page 13: Copy A Document

    Copy Copy a Document After you have finished selecting new options, you can save them by pressing the [Save as Shortcut] button. Make sure you have loaded the correct size paper in the paper tray. Press [Mono Start] or [Colour Start].

  • Page 14: Before Scanning

    If the machine is connected over the network, swipe up or down or press a or • Make sure you have installed the Brother b to display the computer where you software and drivers. want to send the data, and then press •...

  • Page 15: Before Faxing

    • Dial Pad (Enter the fax number manually.) To improve compatibility with most VoIP services, Brother recommends Press all digits of the number using changing the compatibility setting to the dial pad. [Basic(for VoIP)].
  • Page 16 Press [Call History] > [Caller • If you are using the scanner glass and selected [Colour] in the ID History]. [Colour Setting], the Select the number you want, and touchscreen asks if you want to send then press [Apply]. a colour fax. •...

  • Page 17: Choose The Correct Receive Mode

    Choose the Correct Receive Mode You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine automatically will receive any faxes that are sent to it. The diagram below will help you select the correct mode.

  • Page 18: Routine Maintenance

    If you clean the print head and the print has not improved, try installing a new Brother Original replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not improved, contact Brother customer service or your local Brother dealer.

  • Page 19: Check The Print Alignment From Your Brother Machine

    Check the Print The machine prints the alignment check sheet. Alignment from Your Brother Machine Follow the instructions on the LCD. If your printed text becomes blurred or images When the print alignment is not adjusted become faded after transporting the machine, correctly, text looks blurry or crooked, like adjust the print alignment.

  • Page 20: Check The Ink Volume (Page Gauge)

    Page Gauge is an estimate for informational purposes only and does not display the actual remaining page yield. For actual cartridge yield information, refer to support.brother.com/yield.

  • Page 21: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
  • Page 22 If the touchscreen displays error messages and your Android device supports the NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.)
  • Page 23 Ink Absorber Pad The ink absorber box must be replaced. Contact Brother customer Full service or your local Brother Authorised Service Centre to have your machine serviced. Ink Low One or more of the ink cartridges are near the end of their lives.
  • Page 24 Error Message Action Jam Front/Rear Remove the jammed paper. Jam Front For more detailed information, see the Online User's Guide: Printer Jam or Paper Jam. Jam Rear If there is a repeat paper jam, try another paper jam clear operation. Jam MP Tray For more detailed information, see the Online User's Guide: Remove Jam Front/MP Tray...
  • Page 25 Error Message Action Out of Fax Memory Do one of the following: • Clear the data from the memory. To gain extra memory, you can turn Memory Receive off. For more detailed information, see the Online User's Guide: Turn Off Memory Receive. •...
  • Page 26 Error Message Action Paper Tray #1 not Slowly push the paper tray completely into the machine. detected Paper or a foreign object has prevented the paper tray from being Paper Tray #2 not inserted correctly. detected Pull the paper tray out of the machine, and remove the jammed paper Paper Tray #3 not or foreign object.
  • Page 27 Error Message Action Unable to Clean A foreign object, such as a paper clip or a piece of ripped paper, is in the machine. Unable to Open the scanner cover and remove any foreign objects and paper Initialize XX scraps from inside the machine. If the error message continues, disconnect the machine from the power for several minutes, and then Unable to Print reconnect it.
  • Page 28 Related Information • Telephone Line Interference/VoIP on page 14 • Supply Specifications on page 28...

  • Page 29: Supply Specifications

    <Yellow> LC3237Y <Cyan> LC3237C <Magenta> LC3237M Black - Approximately 3000 pages Yellow, Cyan and Magenta - Approximately 1500 pages All replacement cartridges will provide approximate page yield stated in accordance with ISO/IEC 24711. For more page yield information, see www.brother.com/pageyield.
  • Page 30 FREE website designed as a resource to help you easily create and print customised materials for business and home use with photos, text and creativity. Mac users can access Brother CreativeCenter at this web address: www.brother.com/creativecenter...
  • Page 31 Visit us on the World Wide Web www.brother.com Version 0...

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