Brother MFC-J995DW Online User's Manual page 494

Error Message
Jam B Front
Repeat Jam B Front
Jam C Rear
Low Temperature
Media card error
Media Error
Media is Full.
No Caller ID
No Device
Cause
The paper is jammed in the machine.
The paper is jammed in the machine.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
The room temperature is too low.
Multiple data storage devices were in the
machine when it was turned on. The
machine can read only one memory card
or USB flash drive at a time.
The memory card is either corrupted,
incorrectly formatted, or there is a
problem with the memory card.
The memory card or USB flash drive you
are using already contains 999 files.
The memory card or USB flash drive you
are using does not have enough free
space to scan the document.
There is no incoming call history. You did
not receive calls or you have not
subscribed to the Caller ID service from
your telephone company.
When configuring the Wi-Fi Direct
network, the Brother machine cannot find
your mobile device.
Action
Remove the jammed paper.
See Related Information: Paper is
Jammed in the Front of the Machine (Jam
B Front).
Make sure the paper guides are set to the
correct paper size.
DO NOT extend the paper tray when you
load A5 or smaller size paper.
Remove the jammed paper.
See Related Information: Paper is
Jammed in the Back of the Machine (Jam
C Rear).
Make sure the paper guides are set to the
correct paper size.
DO NOT extend the paper tray when you
load A5 or smaller size paper.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
After warming the room, allow the
machine to warm up to room temperature.
Try again when the machine has warmed
up.
Remove the memory card(s) or USB flash
drive that you are not using.
Remove the memory card from the media
drive (slot) of the machine and format it
correctly.
Put the card firmly into the slot again to
make sure it is in the correct position. If
the error remains, check the media drive
(slot) of the machine by putting in another
memory card that you know is working.
Your machine can only save to your
memory card or USB flash drive if it
contains fewer than 999 files. Delete
unused files and try again.
Delete unused files from your memory
card or USB flash drive to make some
free space, and then try again.
To use the Caller ID feature, call your
telephone company.
See Related Information: Caller ID.
• Make sure your machine and mobile
device are in the Wi-Fi Direct mode.
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the
mobile device to an obstruction-free
area.
• If you are manually configuring the Wi-
Fi Direct network, make sure you have
entered the correct password.
487