Brother MFC-J995DW Online User's Manual page 524

Difficulties
White lines appear in text or
graphics.
Dark lines appear at regular
intervals.
The machine prints blank pages.
Characters and lines are blurred.
Printed text or images are
skewed.
Suggestions
• The expiration date written on the cartridge package has passed.
• The ink cartridge may not have been stored correctly before use.
Make sure you are using Genuine Brother Ink. Using non-Brother supplies may
affect the print quality, hardware performance, and machine reliability.
Make sure you are using one of the recommended types of paper.
See Related Information: Acceptable Paper and Other Print Media.
The recommended environment for your machine is between 68 °F to 91 °F
(20 °C to 33 °C).
Clean the print head.
See Related Information: Clean the Print Head from Your Brother Machine.
See Related Information: Clean the Print Head from Your Computer (Windows
or Clean the Print Head from Your Computer (Mac).
Check and adjust the paper feed.
See Related Information: Correct the Paper Feed to Clear Vertical Lines.
Make sure you are using Genuine Brother Ink.
Try using the recommended types of paper.
See Related Information: Acceptable Paper and Other Print Media.
To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine and/or
leaving the machine unplugged for extended periods of time. We recommend
using to power down the machine. Using
machine, resulting in periodic, but less frequent, cleaning of the print head.
Check and adjust the paper feed.
See Related Information: Correct the Paper Feed to Clear Vertical Lines.
Check the print quality.
See Related Information: Check the Print Quality.
Make sure you are using Genuine Brother Ink.
To prolong print head life, provide the best ink cartridge economy and maintain
print quality, we do not recommend frequently unplugging the machine and/or
leaving the machine unplugged for extended periods of time. We recommend
using to power down the machine. Using
machine, resulting in periodic, but less frequent, cleaning of the print head.
Check the printing alignment.
See Related Information: Check the Print Alignment from Your Brother Machine.
Change the print setting options.
See Related Information: Change the Print Setting Options When Having Printing
Problems.
Make sure the paper is loaded correctly in the paper tray and the paper guides
are adjusted correctly.
See Related Information: Load Paper.
Make sure the Jam Clear Cover is closed correctly.
allows minimal power to the
allows minimal power to the
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