Brother MFC-J815DW Online User's Manual
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Online User's Guide
MFC-J805DW
MFC-J815DW
MFC-J995DW
© 2019 Brother Industries, Ltd. All rights reserved.

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Summary of Contents for Brother MFC-J815DW

  • Page 1 Online User's Guide MFC-J805DW MFC-J815DW MFC-J995DW © 2019 Brother Industries, Ltd. All rights reserved.
  • Page 2: Table Of Contents

    Set Default Function Screens ........................19 Access Brother Utilities (Windows) ......................20 Uninstall the Brother Software and Drivers (Windows) ..............21 USB / Ethernet Port Locations on Your Brother Machine ................22 Paper Handling............................ 24 Load Paper..............................25 Load Paper in the Paper Tray ......................26 Load Paper in the Manual Feed Slot....................
  • Page 3 Prevent Smudged Printouts and Paper Jams (Mac) ................88 Print Options (Mac) ..........................89 Scan..............................95 Scan Using the Scan Button on Your Brother Machine ................96 Scan Photos and Graphics......................... 97 Save Scanned Data to a Folder as a PDF File ................100 Save Scanned Data to a Memory Card or USB Flash Drive............
  • Page 4 Configure Network Details Using the Control Panel .................. 348 Supported Basic Network Features ......................349 Network Management Software and Utilities ..................... 350 Learn about Network Management Software and Utilities ............... 351 Additional Methods of Configuring Your Brother Machine for a Wireless Network ........352...
  • Page 5 Upload a Document from an External Memory Device Using Brother Web Connect ...... 481 Download and Print Documents Using Brother Web Connect ............482 Download and Save a Document to an External Memory Device Using Brother Web Connect ..485 FaxForward to Cloud or E-mail ......................486 Google Cloud Print.............................
  • Page 6 Scan Using ControlCenter4 Home Mode (Windows) ............... 514 Scan Using ControlCenter4 Advanced Mode (Windows)..............515 Set Up the Brother Machine Using ControlCenter4 (Windows) ............516 Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows)........518 Brother iPrint&Scan for Windows and Mac ..................520 Brother iPrint&Scan Overview........................
  • Page 7 Clean the Paper Pick-up Rollers ...................... 608 Check Your Brother Machine ........................609 Check the Print Quality........................610 Check the Print Alignment from Your Brother Machine ..............613 Check the Ink Volume (Page Gauge)....................615 Monitor Machine Status from Your Computer (Windows) ..............617 Monitor Machine Status from Your Computer (Mac) ................
  • Page 8: Before You Use Your Brother Machine

    Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Important Note...
  • Page 9: Definitions Of Notes

    Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
  • Page 10: Notice - Disclaimer Of Warranties (Usa And Canada)

    BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
  • Page 11: Trademarks

    Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. and related companies is under license. Other trademarks and trade names are those of their respective owners.
  • Page 12: Important Note

    Home > Before You Use Your Brother Machine > Important Note Important Note • Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country. • Windows 10 in this document represents Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.
  • Page 13: Introduction To Your Brother Machine

    Before Using Your Machine • Control Panel Overview • LCD Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set Default Function Screens • Access Brother Utilities (Windows) • USB / Ethernet Port Locations on Your Brother Machine...
  • Page 14: Before Using Your Machine

    Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the Brother software and drivers. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
  • Page 15: Control Panel Overview

    Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. 1.8" Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. 2. Mode Buttons Press to switch the machine to Fax mode.
  • Page 16 • Press to store Speed Dial and Group numbers in the machine's memory. • Press to look up and dial numbers that are stored in the machine's memory. Press to configure the wireless settings while the machine is idle. a or b Press to scroll through the menus and options.
  • Page 17 Power On/Off Press to turn on the machine. Press and hold to turn off the machine. The LCD displays [Shutting Down] and stays on for a few seconds before turning itself off. A connected external telephone or Telephone Answering Device (TAD) will always remain available.
  • Page 18 , it will still clean the print head periodically to maintain print quality. To prolong print head life, provide better ink efficiency, and maintain print quality, keep your machine connected to a power source at all times. Related Information • Introduction to Your Brother Machine Related Topics: • Near-Field Communication (NFC)
  • Page 19: Lcd Overview

    Home > Introduction to Your Brother Machine > LCD Overview LCD Overview Related Models: MFC-J805DW/MFC-J815DW The Home screen shows the machine’s status when the machine is idle. When displayed, this indicates that your machine is ready for the next command.
  • Page 20: Touchscreen Lcd Overview

    Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview Related Models: MFC-J995DW You can switch Home screens by pressing d or c. ® From the Home screens, you can access the Shortcuts, Wi-Fi setup, Settings screens, and Ink levels.
  • Page 21 [Fax] / [Copy] / [Scan] / [Photo] / [Web] / [Apps] 8. Information icon New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On].
  • Page 22 Home screen. Related Information • Introduction to Your Brother Machine Related Topics: • Reduce Printing Noise • Check the Ink Volume (Page Gauge) •...
  • Page 23: Settings Screen Overview

    Settings Screen Overview Related Models: MFC-J995DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
  • Page 24 Related Information • Introduction to Your Brother Machine Related Topics: • Touchscreen LCD Overview • Check the Ink Volume (Page Gauge) • Distinctive Ring...
  • Page 25: Navigate The Touchscreen

    Home > Introduction to Your Brother Machine > Navigate the Touchscreen Navigate the Touchscreen Related Models: MFC-J995DW Using your finger, press d c or a b on the LCD to display and access the machine options. IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine.
  • Page 26: Set Default Function Screens

    Home > Introduction to Your Brother Machine > Set Default Function Screens Set Default Function Screens Related Models: MFC-J995DW You can set the Scan default screen using the Screen Settings. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen].
  • Page 27: Access Brother Utilities (Windows)

    Home > Introduction to Your Brother Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
  • Page 28: Uninstall The Brother Software And Drivers (Windows)

    (Start) > All Programs > Brother > Brother Utilities. • Windows 8 Tap or click (Brother Utilities) either on the Start screen or the desktop. • Windows 8.1 Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
  • Page 29: Usb / Ethernet Port Locations On Your Brother Machine

    When connecting the USB or Ethernet cable, follow the instructions in the installation process. • To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 30 Related Information • Introduction to Your Brother Machine...
  • Page 31: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Load Documents...
  • Page 32: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Load Paper in the Manual Feed Slot • Unprintable Area • Paper Settings • Acceptable Paper and Other Print Media • Error and Maintenance Messages •...
  • Page 33: Load Paper In The Paper Tray

    Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Legal Size Paper in the Paper Tray •...
  • Page 34 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 35 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper.
  • Page 36 IMPORTANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (5" x 7")/(13 x 18 cm) paper may cause paper jams. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
  • Page 37 Related Topics: • Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper Size and Paper Type...
  • Page 38 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Legal Size Paper in the Paper Tray Load Legal Size Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 39 5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size. 6. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 7.
  • Page 40 IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
  • Page 41 Related Information • Load Paper in the Paper Tray...
  • Page 42 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper Tray Load Photo Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 43 5. Close the output paper tray cover. 6. Load up to 20 sheets of photo paper with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 7. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray.
  • Page 44 9. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Size Setting • Choose the Right Print Media •...
  • Page 45 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 46 5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray. IMPORTANT If envelopes are multi-feeding, load one envelope in the paper tray at a time. 6.
  • Page 47 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Size Setting • Choose the Right Print Media •...
  • Page 48: Load Paper In The Manual Feed Slot

    Home > Paper Handling > Load Paper > Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Load special print media in this slot, one sheet of paper at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot. 1.
  • Page 49 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time. Doing this may cause a paper jam.
  • Page 50 5. Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Release the paper when you hear the machine pull it. The LCD displays [Manual Feed Slot ready]. Follow the instructions displayed on the LCD. When loading an envelope, or a sheet of thick paper, push the media into the manual feed slot until you feel the paper feed rollers pull it.
  • Page 51: Unprintable Area

    Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
  • Page 52: Paper Settings

    Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting • Shrink Page Size of an Oversized Incoming Fax...
  • Page 53 Select [General Setup]. Press OK. b. Select [Paper Type]. Press OK. c. Select [Plain Paper], [Inkjet Paper], [Brother BP71] or [Other Glossy]. Press OK. d. Select [Paper Size]. Press OK. e. Select the paper size option you want, and then press OK.
  • Page 54 If this setting is set to [On] and the paper tray is removed, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings. The default setting is [On]. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 55: Acceptable Paper And Other Print Media

    Basic tab of the printer driver or in the Paper Type setting on the machine. • When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. • When using photo paper, remove each sheet at once to prevent smudging or paper jams.
  • Page 56 Load Paper > Acceptable Paper and Other Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. Brother paper Paper Type Item Premium Plus Glossy Photo Letter BP71GLTR 4"...
  • Page 57 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
  • Page 58 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Trays •...
  • Page 59 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Copy Photo...
  • Page 60 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Capacity of the Paper Trays Paper Capacity of the Paper Trays Paper Size Paper Types No. of sheets Paper Tray Letter, A4, Legal, Executive, Plain Paper, Recycled...
  • Page 61 20 to 25 lb (80 to 95 g/m²) Up to 20 mil (Up to 0.52 mm) BP71 69 lb (260 g/m²) paper is specially designed for Brother inkjet machines. Up to 79 lb (Up to 300 g/m²) for Manual Feed Slot Related Information •...
  • Page 62: Load Documents

    Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...
  • Page 63: Load Documents In The Automatic Document Feeder (Adf)

    Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
  • Page 64 Related Topics: • Copy a Document • Error and Maintenance Messages • Telephone and Fax Problems • Other Problems...
  • Page 65: Load Documents On The Scanner Glass

    Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in.
  • Page 66: Unscannable Area

    Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)
  • Page 67: Print

    Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac)
  • Page 68: Print From Your Computer (Windows)

    Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...
  • Page 69: Print A Photo (Windows)

    • For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 4. Click the Basic tab. 5. Click the Media Type drop-down list, and then select the type of paper you are using.
  • Page 70: Print A Document (Windows)

    > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 71: Cancel A Print Job (Windows)

    Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
  • Page 72: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)

    Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 73: Print As A Poster (Windows)

    Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 74: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows)

    If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 75 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimeters. 9.
  • Page 76 Related Information • Print from Your Computer (Windows) Related Topics: • Print Settings (Windows) • Print as a Booklet Automatically (Windows)
  • Page 77: Print As A Booklet Automatically (Windows)

    If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 78 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
  • Page 79: Print A Color Document In Grayscale (Windows)

    Grayscale mode prints your document in 256 levels of grayscale. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 80: Prevent Smudged Printouts And Paper Jams (Windows)

    1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 81: Use A Preset Print Profile (Windows)

    Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 82 Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) Related Topics: • Print Settings (Windows)
  • Page 83 Add up to 20 new print profiles with customized settings. 1. Select the print command in your application. 2. Select Brother MFC-XXXX Printer (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 84: Change The Default Print Settings (Windows)

    Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
  • Page 85: Print Settings (Windows)

    Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
  • Page 86 3. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges.
  • Page 87 Advanced Tab 1. Color / Grayscale Select color or grayscale printing. The print speed is faster in grayscale mode than it is in color mode. If your document contains color and you select grayscale mode, your document will be printed using 256 levels of grayscale.
  • Page 88 Retrieve Printer's Color Data Select this option to optimize the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
  • Page 89: Print From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) •...
  • Page 90: Print A Photo (Mac)

    For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. From an application, such as Apple Preview, click the File menu, and then select Print.
  • Page 91: Print A Document (Mac)

    1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click File > Print. 3. Select Brother MFC-XXXX (where XXXX is your model name). 4. Click the Paper Size pop-up menu, and then select your paper size.
  • Page 92: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Mac)

    Printing) (Mac) 1. From an application, such as Apple TextEdit, click File > Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). 3. Select the Orientation option that matches the way you want the document to print. 4. Click the application pop-up menu, and then select Layout.
  • Page 93: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Mac)

    Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) 1. From an application, such as Apple TextEdit, click File > Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select Layout.
  • Page 94: Print A Color Document In Grayscale (Mac)

    Grayscale mode prints your document in 256 levels of grayscale. 1. From an application, such as Apple TextEdit, click File > Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select Print Settings.
  • Page 95: Prevent Smudged Printouts And Paper Jams (Mac)

    1. From an application, such as Apple TextEdit, click File > Print. 2. Select Brother MFC-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select Print Settings.
  • Page 96: Print Options (Mac)

    Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) >> Page Setup >> Layout >> Paper Handling >> Print Settings >> Color Settings Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 97 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
  • Page 98 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
  • Page 99 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text.
  • Page 100 Sometimes, the movement of the print head may vary due to environmental conditions. This may be seen when you print vertical lines and they do not align. If you encounter this problem, turn off the Bi- Directional Printing feature. Color Settings 1.
  • Page 101 • Change the Print Setting Options to Improve Your Print Results...
  • Page 102: Scan

    Home > Scan Scan • Scan Using the Scan Button on Your Brother Machine • Scan from Your Computer (Windows) • Scan from Your Computer (Mac) • Configure Scan Settings Using Web Based Management...
  • Page 103: Scan Using The Scan Button On Your Brother Machine

    Home > Scan > Scan Using the Scan Button on Your Brother Machine Scan Using the Scan Button on Your Brother Machine • Scan Photos and Graphics • Save Scanned Data to a Folder as a PDF File • Save Scanned Data to a Memory Card or USB Flash Drive •...
  • Page 104: Scan Photos And Graphics

    7. Press a or b to select the [Scan Settings] setting, and then press OK. To use the [Scan Settings] option, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
  • Page 105 To use the [Options] or [Set at Device] setting, you must connect a computer with ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed to the machine. 5. Select the scan settings you want to change, and then press [OK].
  • Page 106 6. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 107: Save Scanned Data To A Folder As A Pdf File

    7. Press a or b to select the [Scan Settings] setting, and then press OK. To use the [Scan Settings] option, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
  • Page 108 To use the [Options] or [Set at Device] setting, you must connect a computer with ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed to the machine. 5. Select the scan settings you want to change, and then press [OK].
  • Page 109 The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 110: Save Scanned Data To A Memory Card Or Usb Flash Drive

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Save Scanned Data to a Memory Card or USB Flash Drive Save Scanned Data to a Memory Card or USB Flash Drive Related Models: MFC-J995DW Scan documents and save them directly to a memory card or USB flash drive without using a computer.
  • Page 111 USB flash drive from the machine while it is reading the data. You could lose your data or damage the memory card or USB flash drive. Related Information • Scan Using the Scan Button on Your Brother Machine • Compatible Media...
  • Page 112 Compatible Media Related Models: MFC-J995DW Your Brother machine has media drives (slots) for use with common data storage and digital camera media. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
  • Page 113: Scan Multiple Business Cards And Photos (Auto Crop)

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan Multiple Business Cards and Photos (Auto Crop) Scan Multiple Business Cards and Photos (Auto Crop) Related Models: MFC-J995DW You can scan multiple documents placed on the scanner glass. The machine will scan each document and use the Auto Crop feature to create separate files or a single multi-page file.
  • Page 114: Scan To An Editable Text File Using Ocr

    7. Press a or b to select the [Scan Settings] setting, and then press OK. To use the [Scan Settings] option, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
  • Page 115 To use the [Options] or [Set at Device] setting, you must connect a computer with ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed to the machine. 5. Select the scan settings you want to change, and then press [OK].
  • Page 116 One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 117: Scan To Email Attachment

    7. Press a or b to select the [Scan Settings] setting, and then press OK. To use the [Scan Settings] option, a computer with either ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed must be connected to the machine.
  • Page 118 To use the [Options] or [Set at Device] setting, you must connect a computer with ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) software installed to the machine. 5. Select the scan settings you want to change, and then press [OK].
  • Page 119 The machine scans the document and saves it as a file attachment. It then launches your email application and opens a new, blank email message with the scanned file attached. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 120: Scan To Ftp

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP Scan to FTP Related Models: MFC-J995DW Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to FTP destinations.
  • Page 121 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Related Models: MFC-J995DW Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location.
  • Page 122 Type the path (up to 60 characters) to the folder on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (for example: brother/abc). File Name Select a file name from the preset names provided, or from user- defined names.
  • Page 123 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server Related Models: MFC-J995DW 1. Load your document. 2. Press [Scan] > [to FTP/SFTP].
  • Page 124: Scan To Ssh Ftp (Sftp)

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) Scan to SSH FTP (SFTP) Related Models: MFC-J995DW Scan documents directly to an SFTP server, a secure version of an FTP server. For added convenience, configure different profiles to save your favorite Scan to SFTP destinations.
  • Page 125 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Set up a Scan to SFTP Profile Set up a Scan to SFTP Profile Related Models: MFC-J995DW Set up a Scan to SFTP Profile to scan and upload scanned data directly to an SFTP location.
  • Page 126 Type the path (up to 60 characters) to the folder on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (for example: brother/abc). File Name Select a file name from the preset names provided, or from user- defined names.
  • Page 127 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Create a Client Key Pair Using Web Based Management Create a Client Key Pair Using Web Based Management Related Models: MFC-J995DW 1.
  • Page 128 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Export a Client Key Pair Using Web Based Management Export a Client Key Pair Using Web Based Management Related Models: MFC-J995DW 1.
  • Page 129 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Import a Server Public Key Using Web Based Management Import a Server Public Key Using Web Based Management Related Models: MFC-J995DW 1.
  • Page 130 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SSH FTP (SFTP) > Upload Scanned Data to an SFTP Server Upload Scanned Data to an SFTP Server Related Models: MFC-J995DW 1. Load your document.
  • Page 131: Scan To Network (Windows)

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) Scan to Network (Windows) Related Models: MFC-J995DW Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favorite Scan to Network destinations.
  • Page 132 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Set up a Scan to Network Profile Set up a Scan to Network Profile Related Models: MFC-J995DW Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server.
  • Page 133 Option Description Quality Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. File Type Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
  • Page 134 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > up a Scan to Network Profile > Set the Date and Time Using Web Based Management Set the Date and Time Using Web Based Management...
  • Page 135 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to Network (Windows) > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server Related Models: MFC-J995DW 1. Load your document.
  • Page 136: Scan To Sharepoint

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint Scan to SharePoint Related Models: MFC-J995DW Scan documents directly to a SharePoint server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to SharePoint destinations.
  • Page 137 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint > Set up a Scan to SharePoint Profile Set up a Scan to SharePoint Profile Related Models: MFC-J995DW Set up a Scan to SharePoint Profile to scan and upload the scanned data directly to a SharePoint location.
  • Page 138 Option Description Quality Select a quality setting. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. File Type Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile.
  • Page 139 Home > Scan > Scan Using the Scan Button on Your Brother Machine > Scan to SharePoint > Upload Scanned Data to a SharePoint Server Upload Scanned Data to a SharePoint Server Related Models: MFC-J995DW 1. Load your document. 2. Press [Scan] > [to SharePoint].
  • Page 140: Web Services For Scanning On Your Network (Windows 7, Windows 8 And Windows 10)

    Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) The Web Services protocol enables Windows 7, Windows 8 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
  • Page 141 Make sure you have installed the Brother software and drivers. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices. •...
  • Page 142 > Scan Using Web Services from the Brother Machine (Windows 7, Windows 8 and Windows 10) Scan Using Web Services from the Brother Machine (Windows 7, Windows 8 and Windows 10) If you have installed the driver for scanning via Web Services, you can access the Web Services scanning menu on your Brother machine's LCD.
  • Page 143 2. Right-click the machine icon, and then select Scan profiles..The Scan Profiles dialog box appears. 3. Select the scan profile you want to use. 4. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and then click the Set as Default button.
  • Page 144: Change Scan Button Settings From Controlcenter4 (Windows)

    Home > Scan > Scan Using the Scan Button on Your Brother Machine > Change Scan Button Settings from ControlCenter4 (Windows) Change Scan Button Settings from ControlCenter4 (Windows) 1. Click the (ControlCenter4) icon in the task tray, and then click Open.
  • Page 145 Each tab corresponds to a scan feature, as described below. These settings can be changed. Click the tabs, and then change the settings. Tab Name Corresponding Feature Image Scan to Image Scan to OCR E-mail Scan to Email File Scan to File Settings Applicable Features Image...
  • Page 146 File Size Priority Adjust the data compression ratio of the scanned image. Change the file size by moving the File Size Priority slider to the right or left. Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
  • Page 147 Show on your computer screen the number of total pages saved, and blank pages skipped. • (MFC-J995DW) ADF Auto Deskew Set the machine to automatically correct a skewed document. Default Select this option to restore all settings to their factory setting values. Related Information • Scan Using the Scan Button on Your Brother Machine...
  • Page 148: Change Scan Button Settings From Brother Iprint&Scan (Mac)

    1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.
  • Page 149: Scan From Your Computer (Windows)

    > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your Brother machine. Use the software applications provided by Brother, or use your favorite scanning application.
  • Page 150: Scan Using Controlcenter4 Home Mode (Windows)

    Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features. • Scan Using ControlCenter4 Home Mode (Windows) • Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) •...
  • Page 151 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode setting for ControlCenter4. 1. Load your document. 2.
  • Page 152 Related Information • Scan Using ControlCenter4 Home Mode (Windows) • Select Document Type Using ControlCenter4 Home Mode (Windows) • Change Scan Size Using ControlCenter4 Home Mode (Windows) • Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) • Print Scanned Data Using ControlCenter4 Home Mode (Windows) •...
  • Page 153 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) Select Document Type Using ControlCenter4 Home Mode (Windows) •...
  • Page 154 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Select Document Type Using ControlCenter4 Home Mode (Windows) > Custom Scan Settings (Windows) Custom Scan Settings (Windows) Select Custom in the Document Type list to change advanced scan settings.
  • Page 155 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
  • Page 156 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Change Scan Size Using ControlCenter4 Home Mode (Windows) Change Scan Size Using ControlCenter4 Home Mode (Windows) For faster scan speeds, select the exact size of your document from the Scan Size drop-down menu.
  • Page 157 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) Crop a Scanned Image Using ControlCenter4 Home Mode (Windows) The crop tool on the Image Editing Toolbar lets you trim unwanted areas from your scanned image.
  • Page 158 a. Expands the scanned image so that the entire image fits in the window. b. Zooms in on the image. c. Zooms out of the image. d. Rotates the image counter-clockwise 90 degrees. e. Rotates the image clockwise 90 degrees. Click and drag the frame to adjust the area to be cropped.
  • Page 159 > Print Scanned Data Using ControlCenter4 Home Mode (Windows) Print Scanned Data Using ControlCenter4 Home Mode (Windows) Scan a document on your Brother machine, and then print copies using the printer driver features that are available in ControlCenter4. 1. Scan a document.
  • Page 160 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Open with an Application Using ControlCenter4 Home Mode (Windows) Open with an Application Using ControlCenter4 Home Mode (Windows) The Open with an Application button lets you scan an image directly into your graphics application for editing.
  • Page 161 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) Select Home Mode as the mode setting for ControlCenter4.
  • Page 162 To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password. 10. To change the file name, click the Change button, if needed. 11.
  • Page 163 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Home Mode (Windows) > Scan Settings for ControlCenter4 Home Mode (Windows) Scan Settings for ControlCenter4 Home Mode (Windows) Settings Applicable Features Open Send E- Save with an mail Applicati File Type...
  • Page 164 • Microsoft Excel 2003, XP (*.xls) Target Application Select the destination application from the drop-down list. OCR Language Set the optical character recognition (OCR) language to match the language of the scanned document's text (Available only for certain models). File Name Click Change to change the file name's prefix.
  • Page 165: Scan Using Controlcenter4 Advanced Mode (Windows)

    Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. •...
  • Page 166 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Scan Photos and Graphics Using ControlCenter4 Advanced Mode (Windows) Send scanned photos or graphics directly to your computer. Select Advanced Mode as the mode setting for ControlCenter4.
  • Page 167 5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
  • Page 168 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode (Windows) Scan documents and save them to a folder on your computer as PDF files.
  • Page 169 4. Click the File button. The scan settings dialog box appears. 5. Click the File Type drop-down list, and then select a PDF file. To save the document as a password-protected PDF, select Secure PDF Single-Page (*.pdf) or Secure PDF Multi-Page (*.pdf) from the File Type drop-down list, click , and then type the password.
  • Page 170 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode (Windows) Select Advanced Mode as the mode setting for ControlCenter4.
  • Page 171 4. Click the File button. The scan settings dialog box appears. 5. Select the ID Card Scan check box. The instruction dialog box appears. 6. Read the instructions on the screen, and then click OK. 7. Change the scan settings, such as file format, file name, scan location, resolution and color, if needed. 8.
  • Page 172 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows) Scan to Email Attachment Using ControlCenter4 Advanced Mode (Windows) Send a scanned document as an email attachment. •...
  • Page 173 5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
  • Page 174 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Scan to an Editable Text File (OCR) Using ControlCenter4 Advanced Mode (Windows) Your machine can convert characters in a scanned document to text using optical character recognition (OCR) technology.
  • Page 175 5. Change the scan settings, such as file format, file name, destination folder, resolution and color, if needed. • To change the file name, click Change. • To change Destination Folder, click the folder icon. • To preview and configure the scanned image, select the PreScan check box. 6.
  • Page 176 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Scan to an Office File Using ControlCenter4 Advanced Mode (Windows) Your machine can convert scanned data to a Microsoft Word, Microsoft PowerPoint, or Microsoft Excel file. •...
  • Page 177 Home > Scan > Scan from Your Computer (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) > Scan Settings for ControlCenter4 Advanced Mode (Windows) Scan Settings for ControlCenter4 Advanced Mode (Windows) Settings Applicable Features Image E-mail File File Type Target Application OCR Language (Available only for certain models) File Name Destination Folder...
  • Page 178 For OCR: • Text (*.txt) • HTML 3.2 (*.htm) • HTML 4.0 (*.htm) • Searchable PDF Single-Page (*.pdf) • Searchable PDF Multi-Page (*.pdf) • WordPad (*.rtf) • RTF Word 2000 (*.rtf) • WordPerfect 9, 10 (*.wpd) • Microsoft Excel 2003, XP (*.xls) For E-mail and File: •...
  • Page 179 • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) • True Gray Use for photographic images or graphics.
  • Page 180 Related Information • Scan Using ControlCenter4 Advanced Mode (Windows)
  • Page 181: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows Applications

    5. From the available Scanners list, select TWAIN: TW-Brother MFC-XXXX or TWAIN: TW-Brother MFC- XXXX LAN (where MFC-XXXX is the model name of your machine). To use the WIA driver, select the Brother driver that has "WIA" as the prefix.
  • Page 182 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan if you want to preview your image and crop unwanted portions before scanning. 11.
  • Page 183 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1.
  • Page 184 • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) • True Gray Use for photographic images or graphics.
  • Page 185 • Remove Bleed-through / Pattern Prevent bleed-through. • Remove Background Color Remove the base color of documents to make the scanned data more legible. Color Drop Select a color to remove from the scanned image. Boldface Formatting Emphasize the characters of the original by making them bold. Blurred Character Correction Correct the broken or incomplete characters of the original to make them easier to read.
  • Page 186: Scan Using Windows Fax And Scan

    6. Adjust the settings in the Scanner Setup dialog box, if needed. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software from Brother Utilities. 7. Click Scan.
  • Page 187 • WIA Driver Settings (Windows)
  • Page 188 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Paper source Select the Document Feeder or Flatbed option from the drop-down list. Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text , or Custom Settings for the type of document you want to scan.
  • Page 189 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
  • Page 190: Install Bookscan Enhancer And Whiteboard Enhancer (Windows)

    • You must be logged on with Administrator access privileges. 1. Click (Brother Utilities). 2. Select your machine from the drop-down list. 3. Select Do More in the left navigation bar. 4. Click BookScan&WhiteBoard Suite and follow the on-screen instructions to install.
  • Page 191: Scan From Your Computer (Mac)

    > Scan from Your Computer (Mac) Scan from Your Computer (Mac) There are several ways you can use your Mac to scan photos and documents on your Brother machine. Use the software applications provided by Brother or your favorite scanning application.
  • Page 192: Scan Using Brother Iprint&Scan (Mac)

    1. In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then follow the on-screen instructions to select your Brother machine.
  • Page 193: Scan Using Twain-Compliant Applications (Mac)

    You can also scan using TWAIN-compliant applications. For more information about the scanning procedure, see the manual for your application. To use Brother TWAIN Driver, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Scanner Driver (TWAIN).
  • Page 194 Home > Scan > Scan from Your Computer (Mac) > Scan Using TWAIN-Compliant Applications (Mac) > TWAIN Driver Settings (Mac) TWAIN Driver Settings (Mac) Related Models: MFC-J995DW • Item names and assignable values will vary depending on the machine. • The Contrast setting is available only when selecting Gray (Error Diffusion), True Gray, or 24bit Color from the Scan Type options.
  • Page 195 4. Adjust Image Click the Adjust Image button to adjust other image qualities. Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.
  • Page 196: Configure Scan Settings Using Web Based Management

    Home > Scan > Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management Related Models: MFC-J995DW • Set the Scan Job Email Report Using Web Based Management...
  • Page 197: Set The Scan Job Email Report Using Web Based Management

    Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan Job Email Report Using Web Based Management Set the Scan Job Email Report Using Web Based Management Related Models: MFC-J995DW When you scan a document, the machine will send a scan job email report automatically to the registered email address.
  • Page 198: Copy

    Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...
  • Page 199: Copy A Document

    Home > Copy > Copy a Document Copy a Document >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press (COPY). The LCD displays: Press Start...
  • Page 200 When you load paper other than Letter size plain paper, you must change the [Paper Size] and [Paper Type] settings by pressing [Options]. Option Description (No. of Enter the number of copies in one of the following ways: Copies) • Press - or + on the touchscreen.
  • Page 201: Enlarge Or Reduce Copied Images

    Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (COPY). 3. Enter the number of copies using the dial pad.
  • Page 202 5. Press a or b to display the available options, and then press the option you want to change. 6. Do one of the following: • If you selected the [Enlarge] or [Reduce] option, press the enlargement or reduction ratio you want to use.
  • Page 203: Sort Copies

    Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (COPY).
  • Page 204: Make Page Layout Copies (N In 1 Or Poster)

    Make sure the paper size is set to Letter, A4, or Executive. • Poster copy is not available for Executive size paper. • You can make only one Poster copy at a time. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (COPY).
  • Page 205 Option Description 2in1(ID) (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Press Black Start or Color Start. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.
  • Page 206 • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. 4. Press [Options] > [Page Layout]. 5. Press a or b to display the options, and then press the option you want. Option Description Off(1in1)
  • Page 207 7. When you have finished changing settings, press [Black Start] or [Color Start]. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing. 8. If you are using the scanner glass, repeat the following steps for each page of the document: •...
  • Page 208: Copy On Both Sides Of The Paper (2-Sided Copy)

    1–sided to 2–sided (Short Edge Flip) 2–sided to 2–sided Landscape 1–sided to 2–sided (Long Edge Flip) 1–sided to 2–sided (Short Edge Flip) 2–sided to 2–sided >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (COPY). 3. Enter the number of copies using the dial pad.
  • Page 209 4. To sort multiple copies, press a or b to select the following: a. Select [Stack/Sort]. Press OK. b. Select [Sort]. Press OK. 5. Press a or b to select [2-sided Copy]. Press OK. 6. Do one of the following: •...
  • Page 210 7. Review your settings on the touchscreen, and then press [OK]. 8. Press [Black Start] or [Color Start]. If you placed the document in the ADF, the machine scans the pages and starts printing. 9. If you are using the scanner glass, repeat the following steps for each page of the document: •...
  • Page 211: Copy An Id Card

    • You may copy an identification card to the extent permitted under applicable laws. For more detailed information, see the Product Safety Guide. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Place your identification card face down near the upper-left corner of the scanner glass.
  • Page 212 MFC-J995DW 1. Place your identification card face down near the upper-left corner of the scanner glass. a. 0.12 in. (3 mm) or greater (top, left) b. 8.4 in. (213 mm) c. 5.4 in. (137 mm) d. Scannable area 2. Press [Copy].
  • Page 213: Copy In Ink Save Mode

    Home > Copy > Copy in Ink Save Mode Copy in Ink Save Mode Related Models: MFC-J995DW When you select Ink Save Mode, the machine prints the colors lighter and emphasizes the outlines of the images. • The amount of ink that is saved varies depending on the type of documents printed. •...
  • Page 214: Copy Options

    Home > Copy > Copy Options Copy Options >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW To change copy settings, press (COPY). Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality.
  • Page 215 Option Description 2-sided Copy Select to copy on both sides of the paper. 1-sided→2-sided 2-sided→2-sided Remove Background Removes the document's background color in copies. The white becomes more apparent. This saves some ink and may make certain copies easier to read. Set New Default Saves the copy settings that you use most often by setting them as the default settings.
  • Page 216 Option Description 2-sided→2-sided Density Increase the density to make the text darker. Decrease the density to make the text lighter. Remove Background Removes the document's background color in copies. The white becomes more Color apparent. This saves some ink and may make certain copies easier to read. Stack/Sort Select to stack or sort multiple copies.
  • Page 217 Option Description Thin Paper Copy Avoids bleeding through thin paper when copying. Book Copy Corrects dark borders and skew when copying from the scanner glass. Watermark Copy Places text in your document as a watermark. Set New Default Saves the copy settings that you use most often by setting them as the default settings. Factory Reset Restores any changed copy settings to the factory settings.
  • Page 218: Fax

    Home > Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX...
  • Page 219: Send A Fax

    Home > > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) •...
  • Page 220: Send A Fax From Your Brother Machine

    Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document in the ADF or place it on the scanner glass.
  • Page 221 • If you are using the ADF, the machine starts scanning and sending the document. • If you are using the scanner glass and pressed Black Start, the machine starts scanning the first page. Go to the next step. • If you are using the scanner glass and pressed Color Start, the LCD asks if you want to send a color fax.
  • Page 222 4. To change the fax settings, press [Options]. When finished, press [OK]. 5. Press [Fax Start]. • If you are using the ADF, the machine starts scanning and sending the document. • If you are using the scanner glass and selected [Black] in [Color Setting], the machine starts scanning the first page.
  • Page 223: Send A Fax Manually

    > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Load your document. 2. Press (FAX).
  • Page 224: Send A Fax At The End Of A Conversation

    > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 225: Send The Same Fax To More Than One Recipient (Broadcasting)

    • Group numbers must also be stored in the machine’s memory before they can be used in a broadcast. Group numbers include many stored Address Book numbers for easier dialing. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW You can include Groups, Address Book numbers, and up to 50 manually-dialed numbers in the same broadcast.
  • Page 226 The machine starts scanning the page. Repeat this step for each additional page. Related Information • Send a Fax • Cancel a Broadcast in Progress Related Topics: • Set up Groups for Broadcasting • Enter Text on Your Brother Machine...
  • Page 227 > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a.
  • Page 228: Send A Fax In Real Time

    ADF, the machine sends the document in real time (even if [Real Time TX] is set to [Off]). • In Real Time Transmission, the automatic redial feature does not work when using the scanner glass. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 229: Send A Fax At A Specified Time (Delayed Fax)

    Home > > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) Related Models: MFC-J995DW You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for black and white faxes.
  • Page 230: Change The Fax Auto Redial Setting

    If you are sending a fax automatically and the line is busy when the Fax Auto Redial setting is set to [On], the machine redials once after five minutes. The default setting is [On]. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings.
  • Page 231: Cancel A Fax In Progress

    > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Stop/Exit to cancel a fax that is already in progress. 2. When you press Stop/Exit while the machine is dialing or sending, the LCD displays [Cancel Job?].
  • Page 232: Check And Cancel A Pending Fax

    Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting]. You can cancel a fax job before it is sent. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 233: Fax Options

    Home > > Send a Fax > Fax Options Fax Options >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW To change fax-sending settings, press (FAX). Option Description Fax Resolution Set the resolution for outgoing faxes. The fax quality often can be improved by changing the Fax Resolution.
  • Page 234 You can save the current settings by pressing [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Send a Fax Related Topics: • Send a Fax from Your Brother Machine • Specifications...
  • Page 235: Receive A Fax

    Home > > Receive a Fax Receive a Fax • Receive Mode Settings • Set Easy Receive • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation •...
  • Page 236: Receive Mode Settings

    Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring)
  • Page 237 Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax.
  • Page 238 Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. Select Manual Mode as your Receive Mode.
  • Page 239 Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. Select Manual Mode as your Receive Mode.
  • Page 240 [Fax/Tel] modes. • If you have external or extension telephones on the same line as the machine, keep the Ring Delay setting of [4]. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a.
  • Page 241 F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line. Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone.
  • Page 242: Set Easy Receive

    *51. • If you send faxes from a computer on the same telephone line and the machine intercepts them, set Easy Receive to [Off]. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings.
  • Page 243: Fax Preview

    Home > > Receive a Fax > Fax Preview Fax Preview Related Models: MFC-J995DW Use the Fax Preview feature to view received faxes on the LCD. • Set Fax Preview to On • Preview New Faxes...
  • Page 244 Home > > Receive a Fax > Fax Preview > Set Fax Preview to On Set Fax Preview to On Related Models: MFC-J995DW • This feature is available only for black and white faxes. • When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding, PC-Fax Receiving and Forward to Cloud operations, even if you set Backup Print to On.
  • Page 245 Home > > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes Related Models: MFC-J995DW When a fax is received, a message appears on the LCD. • This feature is available only for black and white faxes. •...
  • Page 246 Button Result Enlarge the fax. Reduce the fax. Scroll vertically. Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax.
  • Page 247: Shrink Page Size Of An Oversized Incoming Fax

    Shrink Page Size of an Oversized Incoming Fax When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax, and your Paper Size setting.
  • Page 248: Set The Fax Receive Stamp

    Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine. This feature is available only for black and white faxes. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 249: Receive A Fax At The End Of A Telephone Conversation

    Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your Brother machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.
  • Page 250: Memory Receive Options

    Home > > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
  • Page 251 Home > > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Related Models: MFC-J995DW Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for black and white faxes.
  • Page 252 Home > > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Related Models: MFC-J995DW Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands.
  • Page 253 • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
  • Page 254 Related Information • Memory Receive Options Related Topics: • Transfer Your Faxes or Fax Journal Report • Transfer Faxes to Your Computer • Receive Faxes Using PC-FAX Receive (Windows)
  • Page 255 Home > > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options Related Models: MFC-J995DW If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: •...
  • Page 256 Home > > Receive a Fax > Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Related Models: MFC-J995DW Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. 1. Press [Settings] >...
  • Page 257 This feature is available only for black and white faxes. • After you print the fax, it is erased from the machine's memory. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW If you turn on [PC Fax Receive], your machine will receive and store your faxes in its memory even when your PC is turned off.
  • Page 258: Remote Fax Retrieval

    Home > > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Related Models: MFC-J995DW Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages. •...
  • Page 259 > Set a Remote Access Code Set a Remote Access Code Related Models: MFC-J995DW Set a Remote Access Code to access and control your Brother machine even when you are away from it. 1. Press [Settings] > [All Settings] > [Fax] > [Remote Access].
  • Page 260 Use Your Remote Access Code Related Models: MFC-J995DW 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine. 2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *.
  • Page 261 Use the Remote Commands in this table to access fax commands and options when you are away from your Brother machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.
  • Page 262 You cannot use * and # as dial numbers but you can press # to insert a pause in the fax number. 5. Hang up after you hear one long beep. Your Brother machine will forward any incoming faxes to the fax number you entered.
  • Page 263 Home > > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number Related Models: MFC-J995DW 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages.
  • Page 264: Voice Operations And Fax Numbers

    Home > > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Groups for Broadcasting • Dial Access Codes and Credit Card Numbers...
  • Page 265: Voice Operations

    Home > > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations...
  • Page 266 If you have a Pulse dialing service, but must send Tone signals (for example, for telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. This feature is available only in Canada. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 267 Home > > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
  • Page 268 Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone...
  • Page 269 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy.
  • Page 270 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. This feature is available only in the USA and Canada. The two telephone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14).
  • Page 271 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets This feature is available only in the USA and Canada. There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company.
  • Page 272 > Special Line Considerations > Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone Install Your Brother Machine, an External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD.
  • Page 273: Store Fax Numbers

    Home > > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Store Address Book Numbers from Outgoing Calls • Store Address Book Numbers from Caller ID History • Change or Delete Address Book Names or Numbers...
  • Page 274 > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW You can store up to 40 Address Book numbers as two-digit Speed Dial numbers, and give each number a name. 1. Press (Address Book).
  • Page 275 (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers Related Topics: • Enter Text on Your Brother Machine...
  • Page 276 (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers Related Topics: • Caller ID • Enter Text on Your Brother Machine...
  • Page 277 Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press (Address Book). 2. Do one of the following: •...
  • Page 278 Related Information • Store Fax Numbers...
  • Page 279: Set Up Groups For Broadcasting

    Set up Groups for Broadcasting Creating and sending to a Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers, or Broadcast. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW First, you must store each fax number in the Address Book. Then, you can include them as numbers in the Group.
  • Page 280 • Delete a Broadcasting Group • Add or Delete a Broadcasting Group Member Related Topics: • Send the Same Fax to More than One Recipient (Broadcasting) • Store Address Book Numbers...
  • Page 281 To change a character, press d or c to position the cursor to highlight the incorrect character, and then press Enter the new character. 5. Press [OK]. 6. Press Related Information • Set up Groups for Broadcasting Related Topics: • Enter Text on Your Brother Machine...
  • Page 282 Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Delete a Broadcasting Group Delete a Broadcasting Group >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press (Address Book). 2. Press a or b to select [Delete]. Press OK. 3. Do the following steps: a.
  • Page 283 Voice Operations and Fax Numbers > Set up Groups for Broadcasting > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press (Address Book). 2. Press a or b to select the following: a.
  • Page 284: Dial Access Codes And Credit Card Numbers

    If you must wait for another dial tone or signal at any point in the dialing sequence, create a pause in the number by pressing Redial/Pause. MFC-J995DW For example: you might have stored ‘555’ on Address Book: Brother 1 and ‘7000’ on Address Book: Brother 2. You can use them both to dial ‘555-7000’ if you press the following: 1. Press [Fax] >...
  • Page 285 To change a number temporarily, you can substitute part of the number by pressing it using the touchscreen. For example, to change the number to '555-7001', you could enter the number (Brother 1: 555) using Address Book, press [Apply], and then press 7001 using the touchscreen.
  • Page 286: Telephone Services And External Devices

    Home > > Telephone Services and External Devices Telephone Services and External Devices • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones...
  • Page 287: Voice Mail

    For example, if your Voice Mail is set to answer after four rings and your Brother machine is set to answer after two rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
  • Page 288: Distinctive Ring

    This feature is available only in the USA and Canada. Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax &...
  • Page 289 Ring Pattern Rings short-short-long very long (normal pattern) • Ring Pattern #1 is often called Short-Short and is the most commonly used. • If the ring pattern you received is not on this chart, contact your telephone company and ask for one that is shown.
  • Page 290 The receive mode is set to [Manual] automatically and you cannot change it to another receive mode while Distinctive Ring is set to [On]. This ensures the Brother machine will answer only the Distinctive Ring number and not interfere when your main telephone number is called.
  • Page 291 If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in [Manual] receive mode so you must set the Receive Mode again. Related Information • Distinctive Ring Related Topics: •...
  • Page 292 > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring This feature is available only in the USA and Canada. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK.
  • Page 293: Caller Id

    Home > > Telephone Services and External Devices > Caller ID Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings. •...
  • Page 294 Caller ID history and will not be able to return calls to those numbers using Caller ID history. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 295: Voice Over Internet Protocol (Voip/Telephone Line Interference)

    Home > > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.
  • Page 296: External Tad (Telephone Answering Device)

    Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax.
  • Page 297 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
  • Page 298 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
  • Page 299 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system.
  • Page 300: External And Extension Telephones

    Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset • Use the Remote Codes...
  • Page 301 Home > > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT.
  • Page 302 Home > > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Use extension telephones If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code *51.
  • Page 303 Non-Brother Cordless External Handset Use a Non-Brother Cordless External Handset If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
  • Page 304 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Fax Receive Code If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code *51.
  • Page 305 The preset Fax Receive Code is *51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes, for example to ### and 999. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 306: Fax Reports

    Home > > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports...
  • Page 307: Set The Transmission Verification Report's Style

    Error only (+Image) Prints a report if your fax is unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report. The report will not be printed. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings.
  • Page 308: Set The Fax Journal's Interval Period

    When using the Auto Power Off feature and the machine powers off before the chosen Interval Period, the machine will print a Fax Journal report, and then erase all fax jobs from the Journal's memory. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 309 4. If you selected 6, 12, 24 hours, 2 or 7 days, press [Time] and enter the time of day using the touchscreen. Press [OK]. 5. If you selected [Every 7 Days], press [Day]. Press a or b to display the [Every Monday], [Every Tuesday], [Every Wednesday], [Every Thursday], [Every Friday], [Every Saturday] or [Every Sunday] option, and then press the first day of the seven-day countdown.
  • Page 310: Pc-Fax

    Home > > PC-FAX PC-FAX • PC-FAX for Windows • PC-FAX for Mac...
  • Page 311: Pc-Fax For Windows

    Home > > PC-FAX > PC-FAX for Windows PC-FAX for Windows • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows)
  • Page 312 PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Reduce paper consumption and save time by using Brother's PC-FAX software to send faxes directly from your machine. • Configure PC-FAX (Windows) • Configure your PC-Fax Address Book (Windows)
  • Page 313 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Setup Sending. The PC-FAX Setup dialog box appears.
  • Page 314 PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Add, edit and delete members and groups to personalize your Brother Address Book. • Add a Member to your PC-FAX Address Book (Windows) •...
  • Page 315 > Add a Member to your PC-FAX Address Book (Windows) Add a Member to your PC-FAX Address Book (Windows) Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using Brother PC-Fax software.
  • Page 316 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 317 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 318 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 319 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 320 Select and add the items in the order you want them listed. 5. If you are exporting to an ASCII file, under the Divide Character section, select the Tab or Comma option to separate the data fields. 6. Click OK. 7.
  • Page 321 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.
  • Page 322 7. Browse to the folder where you want to import the data, type the file name, and then click Open. Related Information • Configure your PC-Fax Address Book (Windows)
  • Page 323 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax number using one of the following methods: •...
  • Page 324 PC-FAX for Windows > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Use Brother's PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want. • Receive Faxes Using PC-FAX Receive (Windows)
  • Page 325 When you turn off your computer, your machine will continue to receive and store faxes in your Brother machine's memory. The machine's LCD will display the number of stored faxes received. When you start this application, the software will transfer all received faxes to your computer at once.
  • Page 326 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive. 2. Confirm the message and click Yes.
  • Page 327 Configure the path to the SharePoint server and select the option to upload automatically or manually (available only for Administrators). Device Select the Brother machine that you want to receive PC-FAX. Lock (available only for Administrators) Restrict users who do not have administrator privileges from configuring the settings options shown above.
  • Page 328 4. Select the appropriate connection method. Select your machine from the automatic search results below. Connected Brother machines will be displayed. Select a device from the list. Click OK. Specify your machine by IP address Type the machine's IP address in the IP Address field, and then click OK.
  • Page 329 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received...
  • Page 330 Related Information • Receive Faxes Using PC-FAX Receive (Windows)
  • Page 331: Pc-Fax For Mac

    > PC-FAX > PC-FAX for Mac PC-FAX for Mac Use Brother's PC-FAX software to send faxes directly from your Mac without printing them. This feature helps reduce your paper consumption and save time. • Send Faxes from Your Application (Mac)
  • Page 332 Home > > PC-FAX > PC-FAX for Mac > Send Faxes from Your Application (Mac) Send Faxes from Your Application (Mac) PC-FAX supports only black and white faxes. A black and white fax will be sent even if the original data is color and the receiving fax machine supports color faxes.
  • Page 333 To send a fax to more than one number, click the Add button after entering the first fax number and type the next fax number. The destination fax numbers will be listed in the Destination Fax Numbers field. 6. Click Print to send the fax. Related Information •...
  • Page 334: Photocapture Center

    Home > PhotoCapture Center PhotoCapture Center • Print Photos Directly from Media • Copy Photos from Media to a Computer • Print Photos from ControlCenter4 (Windows)
  • Page 335: Print Photos Directly From Media

    USB Flash memory drive. When your machine is connected to a computer, you can use your computer to access a memory card or USB flash drive inserted in the front of the machine. • Compatible Media • Important Information about Photo Printing • Print Photos from Media on the Brother Machine...
  • Page 336: Compatible Media

    Compatible Media Related Models: MFC-J995DW Your Brother machine has media drives (slots) for use with common data storage and digital camera media. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
  • Page 337: Important Information About Photo Printing

    Home > PhotoCapture Center > Print Photos Directly from Media > Important Information about Photo Printing Important Information about Photo Printing Related Models: MFC-J995DW USB flash drive support is available only for certain models. Your machine is designed to be compatible with modern digital camera image files, memory cards and USB flash drives.
  • Page 338: Print Photos From Media On The Brother Machine

    Home > PhotoCapture Center > Print Photos Directly from Media > Print Photos from Media on the Brother Machine Print Photos from Media on the Brother Machine Related Models: MFC-J995DW • Preview and Print Photos from Media • Print a Photo Index Sheet (Thumbnails) from Media •...
  • Page 339 8. Read and confirm the displayed list of options. 9. To change the print settings, press [Print Settings]. When finished, press [OK]. 10. Press [Start]. Related Information • Print Photos from Media on the Brother Machine Related Topics: • Print Settings for Photos...
  • Page 340 When finished, press [OK]. Option Description Paper Type Select the paper type. Paper Size Select the paper size. 4. Press [Start]. Related Information • Print Photos from Media on the Brother Machine Related Topics: • Print Photos by Image Number...
  • Page 341 5. To change the print settings, press [Print Settings]. When finished, press [OK]. 6. Press [Start]. Related Information • Print Photos from Media on the Brother Machine Related Topics: • Print a Photo Index Sheet (Thumbnails) from Media • Print Settings for Photos...
  • Page 342 When finished, press [OK]. Option Description Print Quality Select the print resolution for your type of document. Select the paper type. Paper Type Select the paper size. Paper Size 8. Press [Start]. Related Information • Print Photos from Media on the Brother Machine...
  • Page 343 3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK]. 4. Press [OK]. 5. Press [Print Settings] > [Cropping]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. 8. Press [Start]. Related Information • Print Photos from Media on the Brother Machine Related Topics: • Other Problems...
  • Page 344 3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK]. 4. Press [OK]. 5. Press [Print Settings] > [Borderless]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. 8. Press [Start]. Related Information • Print Photos from Media on the Brother Machine Related Topics: • Other Problems...
  • Page 345 3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK]. 4. Press [OK]. 5. Press [Print Settings] > [Print Date]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. 8. Press [Start]. Related Information • Print Photos from Media on the Brother Machine...
  • Page 346 Save the print settings you use most often by setting them as the defaults. Factory Reset Restore any changed print settings back to the factory settings. Related Information • Print Photos from Media on the Brother Machine Related Topics: • Preview and Print Photos from Media • Print Photos by Image Number...
  • Page 347: Copy Photos From Media To A Computer

    Home > PhotoCapture Center > Copy Photos from Media to a Computer Copy Photos from Media to a Computer Related Models: MFC-J995DW If you would like to copy photos stored in a memory card or USB flash drive to a folder on your computer, follow the steps for your connection type and Operating System.
  • Page 348: Before Copying Photos

    Home > PhotoCapture Center > Copy Photos from Media to a Computer > Before Copying Photos Before Copying Photos Related Models: MFC-J995DW IMPORTANT DO NOT start your computer with a memory card or USB flash drive in the media drive of the machine. You could lose your data or damage the media.
  • Page 349: Copy Photos From Media Over A Local Connection

    6. Wait until your Brother machine has stopped accessing the media before removing the media. IMPORTANT DO NOT remove the media while your Brother machine is accessing the media. Otherwise, the media, or data stored on the media could be damaged.
  • Page 350: Print Photos From Controlcenter4 (Windows)

    • For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. Click the (ControlCenter4) icon in the task tray, and then click Open.
  • Page 351 Option Description Deselect All Deselects all thumbnails in the current view. 6. Specify the number of copies you want to print (1-99) by clicking 7. To trim the photo before printing, click Edit. 8. Click Print. The print settings window appears. 9.
  • Page 352: Edit Photos Using Controlcenter4 (Windows)

    Home > PhotoCapture Center > Print Photos from ControlCenter4 (Windows) > Edit Photos Using ControlCenter4 (Windows) Edit Photos Using ControlCenter4 (Windows) 1. This area shows which images are currently selected, and how many copies of each image will be printed. 2.
  • Page 353 5. Image Enhancement Nature Scene Select this option to enhance natural colors, such as green and blue. Night Scene Select this option to optimize the image adjustments for a night scene photo. Soft Light Select this option to soften bright edges. Related Information •...
  • Page 354: Network

    Configure Network Details Using the Control Panel • Supported Basic Network Features • Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
  • Page 355: Configure Network Details Using The Control Panel

    Information: Settings Tables. • You can also use management utilities, such as BRAdmin Light (Windows), BRAdmin Professional (Windows), and Web Based Management (MFC-J995DW), to configure and change your Brother machine's network settings. See Related Information: Learn about Network Management Software and Utilities.
  • Page 356: Supported Basic Network Features

    • Network BRAdmin Light is available as a download from your model's page at support.brother.com. BRAdmin Professional is available as a download from your model's page at support.brother.com. The default login password to manage machine settings is initpass. We recommend you change it to protect your machine from...
  • Page 357: Network Management Software And Utilities

    Home > Network > Network Management Software and Utilities Network Management Software and Utilities Configure and change your Brother machine's network settings using a management utility. • Learn about Network Management Software and Utilities • Change Machine Settings from Your Computer...
  • Page 358: Learn About Network Management Software And Utilities

    IP address into your web browser to access and change your print server settings. BRAdmin Light (Windows) BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for Brother products on your network, view the status and configure the basic network settings, such as IP address.
  • Page 359: Additional Methods Of Configuring Your Brother Machine For A Wireless Network

    > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...
  • Page 360: Before Configuring Your Brother Machine For A Wireless Network

    • Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
  • Page 361: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)

    You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 362 Related Information • Additional Methods of Configuring Your Brother Machine for a Wireless Network...
  • Page 363: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
  • Page 364 To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 365 To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 366: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast

    Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press Settings. 3. Press a or b to make your selections: a.
  • Page 367 Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard].
  • Page 368 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 369: Configure Your Machine For An Enterprise Wireless Network

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network Related Models: MFC-J995DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
  • Page 370 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 371: Use Wi-Fi Direct

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print or Scan from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
  • Page 372 . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android device, Windows device, iPhone, iPod touch, or iPad, without using an access point. Wi-Fi Direct supports ™...
  • Page 373 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
  • Page 374 Method of Wi-Fi Protected Setup (WPS) To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
  • Page 375 • When your Brother machine is not the G/O, it will display available device names with which to configure a Wi-Fi Direct network. Select the mobile device to which you want to connect and press OK. Search for available devices again by selecting [Rescan].
  • Page 376 If your mobile device connects successfully, the machine displays [Connected]. You have completed the Wi-Fi Direct network setup. Related Information • Configure Your Wi-Fi Direct Network Related Topics: • Wi-Fi Direct Network Configuration Overview...
  • Page 377 Select [Push Button]. Press OK. 3. Activate your mobile device's WPS one-push configuration method (see your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device.] appears. Press c on your Brother machine. This will start the Wi-Fi Direct setup. ...
  • Page 378 Related Topics: • Wi-Fi Direct Network Configuration Overview...
  • Page 379 4. Do one of the following: • When your Brother machine is the G/O (Group Owner), it will wait for a connection request from your mobile device. If the LCD prompts you to enter a PIN, enter the PIN displayed on your mobile device in the machine.
  • Page 380 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
  • Page 381 Select [PIN Code]. Press OK. 3. Activate your mobile device's WPS PIN configuration method (see your mobile device's user's guide for instructions) when [Activate Wi-Fi Direct on other device.] appears. Press c on your Brother machine. This will start the Wi-Fi Direct setup.
  • Page 382 Related Information • Configure Your Wi-Fi Direct Network Related Topics: • Wi-Fi Direct Network Configuration Overview...
  • Page 383 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually >> MFC-J805DW/MFC-J815DW >>...
  • Page 384: Advanced Network Features

    Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Configure and Operate LDAP Search • Synchronize Time with the SNTP Server Using Web Based Management...
  • Page 385: Print The Network Configuration Report

    Advanced Network Features Related Topics: • Access Web Based Management • Where Can I Find My Brother Machine's Network Settings? • Use the Network Connection Repair Tool (Windows) • I Want to Check that My Network Devices are Working Correctly •...
  • Page 386: Configure And Operate Ldap Search

    Home > Network > Advanced Network Features > Configure and Operate LDAP Search Configure and Operate LDAP Search Related Models: MFC-J995DW The LDAP feature allows you to search for information, such as fax numbers and email addresses, on your server. When you use the Fax feature, you can use the LDAP search to find fax numbers or email addresses. •...
  • Page 387 5. Click the Protocol menu in the left navigation bar. 6. Select the LDAP check box, and then click Submit. 7. Restart your Brother machine to activate the configuration. 8. On your computer, in Web Based Management's Address Book tab, select LDAP in the left navigation bar.
  • Page 388 Home > Network > Advanced Network Features > Configure and Operate LDAP Search > Perform an LDAP Search Using Your Machine's Control Panel Perform an LDAP Search Using Your Machine's Control Panel Related Models: MFC-J995DW After you configure LDAP settings, you can use the LDAP search feature to find fax numbers to use for: •...
  • Page 389: Synchronize Time With The Sntp Server Using Web Based Management

    Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management Related Models: MFC-J995DW The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server.
  • Page 390 Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Related Models: MFC-J995DW Configure date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries.
  • Page 391 5. Click the Protocol menu in the left navigation bar. 6. Select the SNTP check box to activate the settings. 7. Click Submit. 8. Restart your Brother machine to activate the configuration. 9. Next to the SNTP check box, click Advanced Settings. 10. Configure the settings.
  • Page 392: Technical Information For Advanced Users

    Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to Factory Default • Print the WLAN Report...
  • Page 393: Reset The Network Settings To Factory Default

    • You can also reset the print server to its factory settings using BRAdmin Light, BRAdmin Professional, or Web Based Management (MFC-J995DW). >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 394: Print The Wlan Report

    • Wireless LAN Report Error Codes Related Topics: • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management...
  • Page 395 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
  • Page 396 Internet provider or network administrator. Related Information • Print the WLAN Report Related Topics: • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly...
  • Page 397: Security

    Home > Security Security • Lock the Machine Settings • Network Security Features...
  • Page 398: Lock The Machine Settings

    Lock the Machine Settings Before turning on the machine's Access Lock, make a careful note of your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service.
  • Page 399: About Using Tx Lock

    Lock the Machine Settings > About Using TX Lock About Using TX Lock Related Models: MFC-J805DW/MFC-J815DW Block unauthorized data transmission to and from the machine. TX Lock lets you prevent unauthorized access to the machine. While TX Lock is On, the following operations are available: •...
  • Page 400 > About Using TX Lock > Set the TX Lock Password Set the TX Lock Password Related Models: MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Miscellaneous]. Press OK.
  • Page 401 > About Using TX Lock > Change the TX Lock Password Change the TX Lock Password Related Models: MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Miscellaneous]. Press OK.
  • Page 402 Lock the Machine Settings > About Using TX Lock > Turn TX Lock On/Off Turn TX Lock On/Off Related Models: MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select the following: a. Select [Fax]. Press OK. b. Select [Miscellaneous]. Press OK.
  • Page 403: Network Security Features

    Home > Security > Network Security Features Network Security Features Related Models: MFC-J995DW • Before Using Network Security Features • Secure Function Lock 3.0 • Use Active Directory Authentication • Use LDAP Authentication • Manage Your Network Machine Securely Using SSL/TLS •...
  • Page 404: Before Using Network Security Features

    Before Using Network Security Features Related Models: MFC-J995DW Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
  • Page 405: Secure Function Lock 3.0

    > Network Security Features > Secure Function Lock 3.0 Secure Function Lock 3.0 Related Models: MFC-J995DW Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 •...
  • Page 406 If you register users' logon names in advance, the users will not need to enter their passwords when they use the print function. • Copy • Scan Scan includes scan jobs sent via Brother iPrint&Scan. • Fax (supported models only) Send Receive •...
  • Page 407 Home > Security > Network Security Features > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management Related Models: MFC-J995DW 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 408 Home > Security > Network Security Features > Secure Function Lock 3.0 > Scan Using Secure Function Lock 3.0 Scan Using Secure Function Lock 3.0 Related Models: MFC-J995DW Setting Scan restrictions (for administrators) Secure Function Lock 3.0 allows an administrator to restrict which users are allowed to scan. When the Scan feature is set to Off for the public user setting, only users who have the Scan check box selected will be able to scan.
  • Page 409 ™ Public Mode includes print jobs sent via Google Cloud Print , Brother iPrint&Scan, and the CUPS driver (Mac). 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 410 Home > Security > Network Security Features > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Related Models: MFC-J995DW Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter.
  • Page 411 5. Click the External Card Reader menu, and then enter the necessary information. 6. Click Submit. 7. Restart your Brother machine to activate the configuration. 8. Unplug the power code from the AC power outlet. 9. Connect the card reader to your machine, and then plug the machine’s power cord into the AC power outlet.
  • Page 412: Use Active Directory Authentication

    Home > Security > Network Security Features > Use Active Directory Authentication Use Active Directory Authentication Related Models: MFC-J995DW • Introduction to Active Directory Authentication • Configure Active Directory Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory Authentication)
  • Page 413 Introduction to Active Directory Authentication Related Models: MFC-J995DW Active Directory Authentication restricts the use of your Brother machine. If Active Directory Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
  • Page 414 Home > Security > Network Security Features > Use Active Directory Authentication > Configure Active Directory Authentication Using Web Based Management Configure Active Directory Authentication Using Web Based Management Related Models: MFC-J995DW Active Directory authentication supports Kerberos authentication and NTLMv2 authentication. You must configure the SNTP protocol (network time server) and DNS server configuration for authentication.
  • Page 415 Home > Security > Network Security Features > Use Active Directory Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (Active Directory Authentication) Related Models: MFC-J995DW When Active Directory Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel.
  • Page 416: Use Ldap Authentication

    Home > Security > Network Security Features > Use LDAP Authentication Use LDAP Authentication Related Models: MFC-J995DW • Introduction to LDAP Authentication • Configure LDAP Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication)
  • Page 417 Introduction to LDAP Authentication Related Models: MFC-J995DW LDAP Authentication restricts the use of your Brother machine. If LDAP Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
  • Page 418 Attribute of Name (Search Type the attribute you want to use as a search key. Key) If this option is not available, update your machine's firmware. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com. 10. Click Submit.
  • Page 419 Home > Security > Network Security Features > Use LDAP Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Related Models: MFC-J995DW When LDAP Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel.
  • Page 420: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS Related Models: MFC-J995DW • Certificates and Web Based Management...
  • Page 421 > Certificates and Web Based Management Certificates and Web Based Management Related Models: MFC-J995DW You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...
  • Page 422 > Supported Security Certificate Features Supported Security Certificate Features Related Models: MFC-J995DW Your Brother machine supports the use of multiple security certificates, which allows secure authentication and communication with the machine. The following security certificate features can be used with the machine: •...
  • Page 423 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate Related Models: MFC-J995DW • Step by Step Guide for Creating and Installing a Certificate •...
  • Page 424 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
  • Page 425 > Create and Install a Self- signed Certificate Create and Install a Self-signed Certificate Related Models: MFC-J995DW • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
  • Page 426 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Create a Self-signed Certificate Create a Self-signed Certificate Related Models: MFC-J995DW 1.
  • Page 427 Related Information • Create and Install a Self-signed Certificate...
  • Page 428 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self- signed Certificate > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights Related Models: MFC-J995DW...
  • Page 429 6. Click Install Certificate…. 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 11. Click Finish. 12.
  • Page 430 > Import and Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine Related Models: MFC-J995DW You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
  • Page 431 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Import the Self- signed Certificate Import the Self-signed Certificate Related Models: MFC-J995DW 1. Start your web browser.
  • Page 432 Create and Install a Certificate > Create and Install a Self- signed Certificate > Import and Export the Self-signed Certificate on your Brother Machine > Export the Self- signed Certificate Export the Self-signed Certificate Related Models: MFC-J995DW 1. Start your web browser.
  • Page 433 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
  • Page 434 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) Related Models: MFC-J995DW A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the...
  • Page 435 Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more detailed information, visit the Brother Solutions Center at support.brother.com, to see the FAQs & Troubleshooting page of your model.
  • Page 436 > Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine Related Models: MFC-J995DW When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
  • Page 437 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Related Models: MFC-J995DW Store the certificate and private key on your machine and manage them by importing and exporting them.
  • Page 438 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 439 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 440 Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate Related Models: MFC-J995DW You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
  • Page 441 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate Related Models: MFC-J995DW 1.
  • Page 442 Home > Security > Network Security Features > Manage Your Network Machine Securely Using SSL/ > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate Related Models: MFC-J995DW 1.
  • Page 443 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
  • Page 444: Manage Your Network Machine Securely Using Ipsec

    Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec Manage Your Network Machine Securely Using IPsec Related Models: MFC-J995DW • Introduction to IPsec • Configure IPsec Using Web Based Management • Configure an IPsec Address Template Using Web Based Management •...
  • Page 445 For IPsec transmissions, the following conditions are necessary: A computer that can communicate using IPsec is connected to the network. Your Brother machine is configured for IPsec communication. The computer connected to your Brother machine is configured for IPsec connections. • IPsec settings The settings that are necessary for connections using IPsec.
  • Page 446 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure IPsec Using Web Based Management Configure IPsec Using Web Based Management Related Models: MFC-J995DW The IPsec connection conditions comprise two Template types: Address and IPsec. You can configure up to 10 connection conditions.
  • Page 447 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Address Template Using Web Based Management Configure an IPsec Address Template Using Web Based Management Related Models: MFC-J995DW 1. Start your web browser. 2.
  • Page 448 Option Description Because the prefix is specified in the form of a 24-bit subnet mask (255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid. 9. Click Submit. When you change the settings for the template currently in use, restart your machine to active the configuration.
  • Page 449 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management Configure an IPsec Template Using Web Based Management Related Models: MFC-J995DW 1. Start your web browser. 2.
  • Page 450 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Related Models: MFC-J995DW Option Description Template Name...
  • Page 451 Option Description ESP is a protocol for carrying out encrypted communication using IPsec. ESP encrypts the payload (communicated contents) and adds additional information. The IP packet is comprised of the header and the encrypted payload, which follows the header. In addition to the encrypted data, the IP packet also includes information regarding the encryption method and encryption key, the authentication data, and so AH is part of the IPsec protocol that authenticates the...
  • Page 452 Option Description Select IPv4 Address, IPv6 Address, FQDN, E-mail Address, or Certificate for the type. If you select Certificate, type the common name of the certificate in the ID field. • Remote/ID Type/ID Select the recipient's ID type, and then type the ID. Select IPv4 Address, IPv6 Address, FQDN, E-mail Address, or Certificate for the type.
  • Page 453 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Related Models: MFC-J995DW Option Description Template Name...
  • Page 454 Option Description • Remote Router IP-Address Type the IP address (IPv4 or IPv6) of the remote router. Enter this information only when the Tunnel mode is selected. SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins.
  • Page 455 Option Description You can select only the certificates that were created using the Certificate page of Web Based Management's Security configuration screen. Related Information • Configure an IPsec Template Using Web Based Management...
  • Page 456 Home > Security > Network Security Features > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec Template Manual Settings for an IPsec Template Related Models: MFC-J995DW Option Description Template Name...
  • Page 457 Option Description communication. Therefore, it is necessary to identify the applicable SA when an IPsec packet is received. The SPI parameter, which identifies the SA, is included in the Authentication Header (AH) and Encapsulating Security Payload (ESP) header. These settings are necessary when Custom is selected for Use Prefixed Template, and Manual is selected for Internet Key Exchange (IKE).
  • Page 458 Related Information • Configure an IPsec Template Using Web Based Management...
  • Page 459: Send An Email Securely

    Home > Security > Network Security Features > Send an Email Securely Send an Email Securely Related Models: MFC-J995DW • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
  • Page 460 Home > Security > Network Security Features > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management Related Models: MFC-J995DW We recommend using Web Based Management to configure secured email sending with user authentication. 1.
  • Page 461 Send an Email with User Authentication Related Models: MFC-J995DW Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorized users from accessing the email server. You can use the SMTP-AUTH method for email notification and email reports (available for certain models).
  • Page 462 SSL/TLS Send an Email Securely Using SSL/TLS Related Models: MFC-J995DW Your Brother machine supports SSL/TLS communication methods. To use email server that is using SSL/TLS communication, you must configure following settings. We recommend using Web Based Management to configure SSL/TLS.
  • Page 463: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network

    Home > Security > Network Security Features > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network Related Models: MFC-J995DW • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
  • Page 464 IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorized network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
  • Page 465 Wireless setup wizard from the control panel (Wireless network) • Wireless setup wizard on the Brother installation disc (Wireless network) 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 466 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
  • Page 467 Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunneled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
  • Page 468: Mobile/Web Connect

    Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC)
  • Page 469: Brother Web Connect

    Upload a Document from an External Memory Device Using Brother Web Connect • Download and Print Documents Using Brother Web Connect • Download and Save a Document to an External Memory Device Using Brother Web Connect • FaxForward to Cloud or E-mail...
  • Page 470: Brother Web Connect Overview

    3. Photos, images, documents and other files 4. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
  • Page 471: Online Services Used With Brother Web Connect

    To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 472 • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea: Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...
  • Page 473: Conditions For Using Brother Web Connect

    Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using the Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management...
  • Page 474 Windows To install the Brother software and connect your machine to a wireless or wired network, see the Quick Setup Guide. To install the Full Driver & Software Package, go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 475 [Settings] > [All Settings] > [Network] > [Web Connect Settings] > [Proxy Settings] > [Proxy Connection]. 2. Press [On]. 3. Press the option that you want to set, and then enter the proxy server information. Press [OK]. 4. Press Related Information • Conditions for Using Brother Web Connect...
  • Page 476 5. Click the Protocol menu in the left navigation bar. 6. Make sure the Proxy check box is selected, and then click Submit. 7. In the Proxy field, click Advanced Settings. 8. Enter the proxy server information. 9. Click Submit. Related Information • Conditions for Using Brother Web Connect...
  • Page 477: Set Up Brother Web Connect

    Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect •...
  • Page 478 > Brother Web Connect Setup Overview Brother Web Connect Setup Overview Configure the Brother Web Connect settings using the following procedure (when using Brother CreativeCenter, this procedure is not necessary): Step 1: Create an account with the service you want to use.
  • Page 479 Related Information • Set Up Brother Web Connect...
  • Page 480 Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 481 Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the Brother Web Connect application website:...
  • Page 482 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
  • Page 483 Select [Register/Delete]. Press OK. c. Select [Register Account]. Press OK. 3. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press c. 4. Enter the temporary ID using the dial pad. Press OK.
  • Page 484 Press the service name. 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].
  • Page 485 Set Up Brother Web Connect for Brother CreativeCenter Related Models: MFC-J995DW Brother Web Connect is set up to work with Brother CreativeCenter automatically. No configuration is needed to create the calendars, business cards, posters and greeting cards available at www.brother.com/creativecenter.
  • Page 486: Scan And Upload Documents Using Brother Web Connect

    If information regarding the Internet connection appears on the machine's LCD, read the information and press c. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press c. 3. Press a or b to select the following: a.
  • Page 487 • If you pressed [Scan] > [to Web], this option does not appear. • This option may not appear depending on the service. 7. Follow the on-screen instructions to complete this operation. Related Information • Brother Web Connect...
  • Page 488: Upload A Document From An External Memory Device Using Brother Web Connect

    IMPORTANT DO NOT remove the memory card or USB flash drive while your Brother machine is accessing the media. Otherwise, the card, USB flash drive, or data stored on the card could be damaged.
  • Page 489: Download And Print Documents Using Brother Web Connect

    The Secure Function Lock Page Limit feature applies to the print job using Web Connect. For Hong Kong, Taiwan and Korea: Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
  • Page 490 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service that hosts the document you want to download and print.
  • Page 491 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [Print "CreativeCenter" Templates].
  • Page 492: Download And Save A Document To An External Memory Device Using Brother Web Connect

    07010001.jpg. Note that the region setting also determines the date format of the file name. • Images are saved in the “BROTHER” folder, which can be found on the root level of the media. IMPORTANT DO NOT remove the memory card or USB flash drive while your Brother machine is accessing the media.
  • Page 493: Faxforward To Cloud Or E-Mail

    Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail Related Models: MFC-J995DW • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services.
  • Page 494 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].
  • Page 495 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].
  • Page 496: Google Cloud Print

    Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile •...
  • Page 497: Google Cloud Print Overview

    Home > Mobile/Web Connect > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
  • Page 498: Before Using Google Cloud Print

    Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
  • Page 499 ™ In order to use Google Cloud Print , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
  • Page 500 6. When a confirmation message appears on your machine, press the [OK] button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Brother machine is successfully registered, it will appear in the My devices field. Related Information •...
  • Page 501 Before you begin to register your machine, confirm that the correct date and time are set on the machine's control panel. See Related Information. 1. Confirm that your Brother machine is connected to the same network as your computer or mobile device. 2. Start your web browser.
  • Page 502: Print From Google Chrome ™ Or Chrome Os

    Chrome OS ™ ™ Print from Google Chrome or Chrome OS 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon. 4. Click Print.
  • Page 503: Print From Google Drive ™ For Mobile

    Google Cloud Print > Print from Google Drive for Mobile ™ Print from Google Drive for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access Google Drive from your Android or iOS device’s web browser.
  • Page 504: Print From Gmail ™ Webmail Service For Mobile

    > Print from Gmail Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or iOS device’s web browser.
  • Page 505: Airprint

    Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS)
  • Page 506: Airprint Overview

    Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.
  • Page 507: Before Using Airprint (Macos)

    AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left.
  • Page 508: Print Using Airprint

    Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
  • Page 509 Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
  • Page 510 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
  • Page 511: Scan Using Airprint (Macos)

    AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your Brother machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple menu. 3. Click Printers & Scanners.
  • Page 512: Send A Fax Using Airprint (Macos)

    AirPrint > Send a Fax Using AirPrint (macOS) Send a Fax Using AirPrint (macOS) Make sure your Brother machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below. • AirPrint supports only black and white fax documents.
  • Page 513: Mobile Printing For Windows

    Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer driver on the device. Many Windows apps support this function.
  • Page 514: Mopria ® Print Service

    ™ 1. Android Mobile Device (Android 4.4 or later) ® 2. Wi-Fi Connection 3. Your Brother Machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device.
  • Page 515: Brother Iprint&Scan For Mobile Devices

    Store app. • For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. •...
  • Page 516: Near-Field Communication (Nfc)

    NFC symbol on the machine's control panel. ™ You must download and install Brother iPrint&Scan to your Android device to use this feature. Related Information •...
  • Page 517: Controlcenter

    Home > ControlCenter ControlCenter Use Brother's ControlCenter software utility to quickly access your frequently-used applications. Using ControlCenter gives you direct access to specific applications. • ControlCenter4 (Windows)
  • Page 518: Controlcenter4 (Windows)

    Scan Using ControlCenter4 Advanced Mode (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) • Set Up the Brother Machine from Your Computer (Windows) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows)
  • Page 519: Change The Operation Mode In Controlcenter4 (Windows)

    Home > ControlCenter > ControlCenter4 (Windows) > Change the Operation Mode in ControlCenter4 (Windows) Change the Operation Mode in ControlCenter4 (Windows) ControlCenter4 has two operation modes: Home Mode and Advanced Mode. You can change modes at any time. Home Mode Advanced Mode •...
  • Page 520 ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. To change operation mode: 1. Click the (ControlCenter4) icon in the task tray, and then select Open. 2. Click the Configuration button, and then select Mode Select. 3.
  • Page 521: Scan Using Controlcenter4 Home Mode (Windows)

    Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Home Mode (Windows) Scan Using ControlCenter4 Home Mode (Windows) Use ControlCenter4 Home Mode to access your machine's main features. • Scan Using ControlCenter4 Home Mode (Windows) • Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode (Windows) •...
  • Page 522: Scan Using Controlcenter4 Advanced Mode (Windows)

    Home > ControlCenter > ControlCenter4 (Windows) > Scan Using ControlCenter4 Advanced Mode (Windows) Scan Using ControlCenter4 Advanced Mode (Windows) ControlCenter4 Advanced Mode gives you more control over the details of your machine's features and allows you to customize one-button scan actions. •...
  • Page 523: Set Up The Brother Machine Using Controlcenter4 (Windows)

    Home > ControlCenter > ControlCenter4 (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) (MFC-J995DW) If Secure Function Lock is set to On, you cannot use Remote Setup. 1. Click the (ControlCenter4) icon in the task tray, and then click Open.
  • Page 524 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information •...
  • Page 525: Create A Custom Tab Using Controlcenter4 Advanced Mode (Windows)

    Home > ControlCenter > ControlCenter4 (Windows) > Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) Create a Custom Tab Using ControlCenter4 Advanced Mode (Windows) You can create up to three customized tabs, each including up to five customized buttons, with your preferred settings.
  • Page 526 Related Information • ControlCenter4 (Windows)
  • Page 527: Brother Iprint&Scan For Windows And Mac

    Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview • Scan Using Brother iPrint&Scan (Mac)
  • Page 528: Brother Iprint&Scan Overview

    Brother iPrint&Scan Overview Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application.
  • Page 529: Troubleshooting

    If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs & Troubleshooting tips.
  • Page 530: Error And Maintenance Messages

    NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) ™...
  • Page 531 A used ink cartridge was reinstalled. Remove the used ink cartridge and install a new one. If you are not using Genuine Brother ink, Use a new Genuine Brother Ink Cartridge. the machine may not detect the ink If the error is not cleared, call Brother cartridge.
  • Page 532 The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.
  • Page 533 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your...
  • Page 534 Error Message Cause Action • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the Wi- Fi Direct network, make sure you have entered the correct password. • If your mobile device has a...
  • Page 535 Wi-Fi Direct Brother machine and another mobile connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner (G/O). Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
  • Page 536 Error Message Cause Action If you cannot print received faxes, transfer them to another fax machine or to your computer before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and reconnect it.
  • Page 537 Cause Action See Related Information: Replace the Ink Cartridges. If you are not using Genuine Brother ink, Use a new Genuine Brother Ink Cartridge. the machine may not detect the ink If the error is not cleared, call Brother cartridge.
  • Page 538 USB direct interface. Ink Absorber NearFull The ink absorber box is nearly full. The ink absorber box must be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. •...
  • Page 539 Error Message Cause Action DO NOT extend the paper tray when you load A5 or smaller size paper. More than one sheet of paper was placed Do not put more than one sheet of paper in the manual feed slot. in the manual feed slot at any one time.
  • Page 540 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine.
  • Page 541 Error Message Cause Action See Related Information: Print a Fax Stored in the Machine's Memory. Out of Memory The machine's memory is full. If a fax-sending or copy operation is in progress: • Press or Quit and wait until the other operations that are in progress finish, and then try again.
  • Page 542 Wi-Fi Direct Brother machine and another mobile connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner (G/O). Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
  • Page 543 Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges •...
  • Page 544: Transfer Your Faxes Or Fax Journal Report

    Transfer the Fax Journal Report to Another Fax Machine Related Topics: • Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows only) • Reset the Network Settings to Factory Default • Reset Your Brother Machine • Reset Functions Overview...
  • Page 545 > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Stop/Exit to clear the error temporarily.
  • Page 546 Press c to transfer all faxes in the memory to your computer. MFC-J995DW 1. Press to interrupt the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. Do one of the following: • Windows 7 From the (Start) menu, select All Programs >...
  • Page 547 When faxes in the machine's memory are not sent to your computer: Make sure you have set [PC Fax Receive] on the machine. If faxes are in the machine's memory when you set up PC-Fax Receive, the touchscreen will ask if you want to transfer the faxes to your computer.
  • Page 548 > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine If you have not set up your Station ID, you cannot enter fax transfer mode. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Stop/Exit to clear the error temporarily.
  • Page 549: Error Messages When Using The Brother Web Connect Feature

    Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
  • Page 550 Incorrect or expired ID, or this temporary ID is already The temporary ID that was entered Apply for Brother Web Connect used. Enter correctly or has expired. A temporary ID is valid access again and receive a new reissue temporary ID.
  • Page 551: Document Jams

    Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages...
  • Page 552: Document Is Jammed In The Top Of The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Open the ADF cover. 3.
  • Page 553: Document Is Jammed Inside The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Lift the document cover. 3. Pull the jammed document out to the left. 4.
  • Page 554: Remove Paper Scraps Jammed In The Adf

    Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.
  • Page 555: Printer Jam Or Paper Jam

    Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed Inside and in the Front of the Machine (Jam A Inside/Front) • Paper is Jammed in the Front of the Machine (Jam B Front) •...
  • Page 556: Paper Is Jammed Inside And In The Front Of The Machine (Jam A Inside/Front)

    1. Unplug the machine from the AC power outlet. IMPORTANT (MFC-J805DW/MFC-J815DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages.
  • Page 557 IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. • If the print head is in the right corner as shown in the illustration (2), you cannot move it. Follow these steps: a.
  • Page 558 • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to remove the paper. Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head. •...
  • Page 559 If your LCD error message was [Repeat Jam A Inside/Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
  • Page 560 9. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 10. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: •...
  • Page 561: Paper Is Jammed In The Front Of The Machine (Jam B Front)

    1. Unplug the machine from the AC power outlet. IMPORTANT (MFC-J805DW/MFC-J815DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages.
  • Page 562 If your LCD error message was [Repeat Jam B Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
  • Page 563 6. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 7. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: •...
  • Page 564: Paper Is Jammed In The Back Of The Machine (Jam C Rear)

    1. Unplug the machine from the AC power outlet. IMPORTANT (MFC-J805DW/MFC-J815DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages.
  • Page 565 6. Close the Jam Clear Cover. Make sure the cover is closed completely. 7. Put the paper tray firmly back in the machine. 8. While holding the paper tray in the machine, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
  • Page 566 Additional paper jam clear operations If the LCD error message continues to appear and you repeatedly experience paper jams, do the following: 1. Unplug the machine from the AC power outlet and open the manual feed slot cover. 2. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, in the manual feed slot. Insert the paper deep into the manual feed slot.
  • Page 567: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
  • Page 568: Paper Handling And Printing Problems

    If You Are Having Difficulty with Your Machine > Paper Handling and Printing Problems Paper Handling and Printing Problems If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com. >> Printing Difficulties >> Print Quality Difficulties >> Paper Handling Difficulties >>...
  • Page 569 Difficulties Suggestions If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: • Windows Server 2008 Click (Start) > Control Panel > Hardware and Sound > Printers. •...
  • Page 570 • The ink cartridge may not have been stored correctly before use. Make sure you are using Genuine Brother Ink. Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. Make sure you are using one of the recommended types of paper.
  • Page 571 See Related Information: Acceptable Paper and Other Print Media. Make sure the printing surface is face down in the paper tray. Make sure you are using Genuine Brother Ink. If you are using photo paper, make sure the glossy side of the photo paper is face down in the tray and you have set the correct paper type.
  • Page 572 See Related Information: Paper Weight and Thickness. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
  • Page 573 Change the Paper Size and Paper Type • Acceptable Paper and Other Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) •...
  • Page 574: Telephone And Fax Problems

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error...
  • Page 575 Related Information: Distinctive Ring. • If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will receive faxes automatically and produce a pseudo/double-ring to alert you to answer voice calls.
  • Page 576 If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. See Related Information: Connect an External TAD.
  • Page 577 Difficulties Suggestions Transmission Verification Report There is probably temporary noise or static on the line. Try sending the fax again. says RESULT:NG. If you are sending a PC-Fax message and get RESULT:NG on the Transmission Verification Report, your machine may be out of memory. To free up extra memory, you can turn off Fax Storage, print fax messages in memory or cancel a delayed fax.
  • Page 578 Problems > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 579 Correction Mode (ECM), except for color fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)].
  • Page 580: Other Problems

    Results. Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. (Windows) ™ ™ your scanning application. For example, in Nuance PaperPort 14SE, click Desktop >...
  • Page 581 See Related Information: Print Photos with Auto Cropping. Software Difficulties Difficulties Suggestions Cannot print. Uninstall and reinstall the Brother driver. “The device is busy.” appears on Make sure there is no error message on the machine's display. the computer screen. Related Information •...
  • Page 582: Network Problems

    Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network • I Want to Check that My Network Devices are Working Correctly •...
  • Page 583 > Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. • Windows 7/Windows 8/Windows 10 You must log on with Administrator rights.
  • Page 584 If You Are Having Difficulty with Your Machine > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Change Machine Settings from Your Computer • Print the Network Configuration Report...
  • Page 585 Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 meter) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
  • Page 586 Action Interface Direct configuration, do the • If you are using your Brother machine as a client, confirm how following: many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. For Windows If your wireless connection has been interrupted, and you have checked and tried all of the above, we recommend using the Network Connection Repair Tool.
  • Page 587 (TWAIN driver) (MFC-J995DW) In the Finder menu bar, click Go > Applications > Brother, and then double-click the Device Selector icon. The Device Selector window appears. Reselect your network machine, make sure Status is idle, and then click OK.
  • Page 588 Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the Brother software and drivers and reinstall them. Related Information •...
  • Page 589 (For wired networks) A network cable is securely connected to the Brother machine and to the router or hub. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother the node name in the Windows command prompt or Mac Terminal...
  • Page 590 > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. >> Configure the IP Address on your computer (Windows) >>...
  • Page 591 Related Topics: • My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network...
  • Page 592: Google Cloud Print Problems

    If You Are Having Difficulty with Your Machine > Google Cloud Print Problems Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled.
  • Page 593: Airprint Problems

    > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your Brother machine.
  • Page 594: Check The Machine Information

    Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version, and firmware update. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to select [Machine Info.]. Press OK.
  • Page 595: Reset Your Brother Machine

    Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine IMPORTANT (MFC-J805DW/MFC-J815DW) When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages.
  • Page 596: Reset Functions Overview

    4. [All Settings] Use this reset function to reset all of the machine's settings to the settings originally set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. (MFC-J995DW) Unplug the interface cable before you select [Network] or [All Settings].
  • Page 597: Routine Maintenance

    Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Setting Options to Improve Your Print Results • Pack and Ship Your Brother Machine...
  • Page 598: Replace The Ink Cartridges

    Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four ink cartridges. When the machine detects that an ink cartridge is running out of ink, the machine will display a message.
  • Page 599 3. Open the new ink cartridge bag for the color indicated on the LCD, and take out the ink cartridge. IMPORTANT DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge.
  • Page 600 DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the ink cartridge. Related Information • Routine Maintenance Related Topics: • Error and Maintenance Messages • Paper Handling and Printing Problems • Pack and Ship Your Brother Machine...
  • Page 601: Clean Your Brother Machine

    > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac) •...
  • Page 602: Clean The Scanner

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
  • Page 603 Related Topics: • Telephone and Fax Problems • Other Problems...
  • Page 604: Clean The Print Head From Your Brother Machine

    The machine cleans the print head. • If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.
  • Page 605 Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Computer (Windows) • Clean the Print Head from Your Computer (Mac)
  • Page 606: Clean The Print Head From Your Computer (Windows)

    > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. 2. Right-click the Brother MFC-XXXX Printer icon (where XXXX is your model name), and then select Printing preferences. If printer driver options appear, select your printer driver.
  • Page 607 • Clean the Print Head from Your Brother Machine...
  • Page 608: Clean The Print Head From Your Computer (Mac)

    8. Select the Normal, Strong, or Strongest option for the cleaning strength, and then click Next. 9. Click Start. The machine starts cleaning. Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...
  • Page 609: Clean The Machine's Lcd

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
  • Page 610: Clean The Outside Of The Machine

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
  • Page 611: Clean The Machine's Printer Platen

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock.
  • Page 612: Clean The Paper Feed Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
  • Page 613 Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems...
  • Page 614: Clean The Base Pad

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
  • Page 615: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the AC power outlet.
  • Page 616: Check Your Brother Machine

    Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • Monitor Machine Status from Your Computer (Windows) •...
  • Page 617: Check The Print Quality

    If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.
  • Page 618 If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved,...
  • Page 619 When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the lines are gone: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems...
  • Page 620: Check The Print Alignment From Your Brother Machine

    Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. >> MFC-J805DW/MFC-J815DW >>...
  • Page 621 When the print alignment is not adjusted correctly, text looks blurry or crooked, like this: After the print alignment is adjusted correctly, text looks like this: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems...
  • Page 622: Check The Ink Volume

    Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume (Page Gauge) Check the Ink Volume (Page Gauge) Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the approximate ink remaining in each cartridge.
  • Page 623 You can also check the ink volume from your computer. • For detailed information about the measuring methods used for the approximate yields, visit support.brother.com/yield. Related Information • Check Your Brother Machine Related Topics: • Touchscreen LCD Overview • Settings Screen Overview •...
  • Page 624: Monitor Machine Status From Your Computer (Windows)

    Status Monitor. Windows 8 and Windows 10 Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
  • Page 625 The ink cartridge needs to be replaced. There is a problem with the ink cartridge. Related Information • Check Your Brother Machine • Status Monitor Indicators and What They Mean (Windows) • Turn Off the Show Status Monitor Feature (Windows) •...
  • Page 626 > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
  • Page 627 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
  • Page 628 Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information • Monitor Machine Status from Your Computer (Windows)
  • Page 629: Monitor Machine Status From Your Computer (Mac)

    Monitor Machine Status from Your Computer (Mac) Brother's Status Monitor utility program is a configurable software tool for monitoring the status of a device and notifying you immediately in the event of an error. You can also use Brother's Status Monitor to access Web Based Management.
  • Page 630 Icon Description The ink cartridge needs to be replaced. There is a problem with the ink cartridge. Related Information • Check Your Brother Machine Related Topics: • Access Web Based Management...
  • Page 631: Correct The Paper Feed To Clear Vertical Lines

    Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 632: Change The Print Setting Options To Improve Your Print Results

    Change the Print Setting Options to Improve Your Print Results If your printouts do not look the way you expect, change the Print Settings on your Brother Device to improve printout quality. Print speed may be slower when using these settings.
  • Page 633 Related Topics: • Copy on Both Sides of the Paper (2-sided Copy) • Paper Handling and Printing Problems • Other Problems • Prevent Smudged Printouts and Paper Jams (Windows) • Prevent Smudged Printouts and Paper Jams (Mac) • Print Settings (Windows) •...
  • Page 634: Pack And Ship Your Brother Machine

    Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
  • Page 635 Do not pack the used ink cartridge in the carton. If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine.
  • Page 636: Machine Settings

    Home > Machine Settings Machine Settings Customize settings and features, create shortcuts, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel •...
  • Page 637: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favorite Settings as a Shortcut • Print Reports •...
  • Page 638: In The Event Of Power Failure (Memory Storage)

    Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW • Your menu settings are stored permanently and will not be lost.
  • Page 639: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically •...
  • Page 640 Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK.
  • Page 641 It will reset itself forward one hour in the spring, and backward one hour in the fall. Make sure you have set the correct date and time in the [Date & Time] setting. This feature is available only in the USA and Canada. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 642 The timer will restart if any operation is carried out on the machine, such as receiving a fax or a print job. • The factory setting is five minutes. • When the machine goes into Sleep Mode, the LCD backlight turns off. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 643 The machine will not power off automatically when: • Fax jobs are stored in the machine's memory. (MFC-J805DW/MFC-J815DW) • An error prevents the Fax Journal report from printing. (MFC-J805DW/MFC-J815DW) • The machine is connected to a telephone line. • The machine is connected to a wired network. (MFC-J995DW) •...
  • Page 644 Set the Date and Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 645 Press [OK]. (For example, enter 19:45 for 7:45 PM.) 11. Press Related Information • General Settings Related Topics: • Register Your Machine with Google Cloud Print Using Web Based Management • Set Your Station ID...
  • Page 646 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Related Models: MFC-J995DW Set the time zone for your location on the machine. For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00. Pacific Time in the USA and Canada is UTC-08:00.
  • Page 647 > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 648 > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 649 To program this information into the fax machine, see Set the date and time and Set your Station ID. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1.
  • Page 650 Related Information • General Settings Related Topics: • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date and Time...
  • Page 651 Tone or Pulse Dialing Mode Set Tone or Pulse Dialing Mode Your Brother machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode. This feature is not available in some countries.
  • Page 652 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Prevent Dialing a Wrong Number (Dial Restriction) Prevent Dialing a Wrong Number (Dial Restriction) Related Models: MFC-J995DW This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict Dialing when you use the dial pad, Address Book, Shortcuts and LDAP search.
  • Page 653 The factory setting is [Off]. • When the Quiet Mode setting is turned on, appears on the Home screen. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK.
  • Page 654 Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 655 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting Related Models: MFC-J995DW You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2.
  • Page 656: Save Your Favorite Settings As A Shortcut

    Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut Related Models: MFC-J995DW • Add Shortcuts • Change or Delete Shortcuts • Assign a Shortcut to an IC Card...
  • Page 657 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Add Shortcuts Add Shortcuts Related Models: MFC-J995DW You can add the Fax, Copy, Scan, Web Connect and Apps settings you use most frequently by saving them as your Shortcuts.
  • Page 658 When changing Fax or Scan Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favorite Settings as a Shortcut Related Topics: • Enter Text on Your Brother Machine...
  • Page 659 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Assign a Shortcut to an IC Card Assign a Shortcut to an IC Card Related Models: MFC-J995DW • Assign a Shortcut to an IC Card with IC Card Reader...
  • Page 660 3. Click the External Card Reader menu, and then enter the necessary information. 4. Click Submit. 5. Restart your Brother machine to activate the configuration. 6. Unplug the power code from the AC power outlet. 7. Connect the card reader to your machine, and then plug the machine’s power cord into the AC power outlet.
  • Page 661: Print Reports

    Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems...
  • Page 662 (MFC-J995DW) The Caller ID History report prints a list of the available Caller ID information for the last 30 received faxes and telephone calls. (MFC-J805DW/MFC-J815DW) The Caller ID History report prints a list of the available Caller ID information for the last 20 received faxes and telephone calls.
  • Page 663 Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> MFC-J805DW/MFC-J815DW >> MFC-J995DW MFC-J805DW/MFC-J815DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Print Reports]. Press OK.
  • Page 664: Settings And Features Tables

    Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (1.8" Color LCD) • Features Tables (1.8" Color LCD) • Settings Tables (2.7" Touchscreen models) • Features Tables (2.7"...
  • Page 665 > Settings and Features Tables > Settings Tables (1.8" Color LCD) Settings Tables (1.8" Color LCD) Related Models: MFC-J805DW/MFC-J815DW These tables will help you understand your machine's menu selections and options. Settings > [General Setup] Level 1 Level 2 Level 3...
  • Page 666 Settings > [Fax] Level 1 Level 2 Level 3 Descriptions Setup Receive Ring Delay Set the number of rings before the machine answers in Fax Only or Fax/Tel mode. Receive Mode Select the Receive Mode that best suits your needs. F/T Ring Time Set the length of the pseudo/double-ring time in Fax/Tel mode.
  • Page 667 Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Code Configure your wireless network settings using WPS with a PIN.
  • Page 668 Settings > [Print Reports] Level 1 Descriptions Transmission Print a Transmission Verification Report for your last transmission. Address Book Print a list of names and numbers stored in the Address Book. Fax Journal Print a list of information about your last 200 incoming and outgoing faxes. (TX means Transmit.
  • Page 669 Level 1 Level 2 Descriptions Local Language Change your LCD language. (Available only for some countries.) Related Information • Settings and Features Tables...
  • Page 670 Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (1.8" Color LCD) Features Tables (1.8" Color LCD) Related Models: MFC-J805DW/MFC-J815DW Level 1 Level 2 Descriptions Fax Resolution Set the resolution for outgoing faxes. Contrast Adjust the contrast.
  • Page 671 Set New Default Save your settings as the default. Factory Reset Restore all settings back to the factory settings. Level 1 Descriptions Connect the Brother machine to an Internet service. [Address Book] Level 1 Descriptions Search Dial by pressing only a few buttons.
  • Page 672 Level 1 Descriptions Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. Related Information • Settings and Features Tables...
  • Page 673 Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one- button push method. WPS w/ PIN Code Configure your wireless network settings using WPS with a PIN.
  • Page 674 Level 1 Level 2 Level 3 Descriptions Quiet Mode Decrease printing noise. Tray Setting Paper Type Set the type of paper in the paper tray. Paper Size Set the size of paper in the paper tray. Fax Preview View received faxes on the LCD. All Settings - Configure the detailed settings.
  • Page 675 [Shortcut Settings] [Settings] > [All Settings] > [Shortcut Settings] Level 1 Level 2 Descriptions (Select shortcut button.) Rename Change the shortcut name. Edit Change the shortcut settings. Delete Delete the shortcut. Register Card/NFC Assign a Shortcut to an IC card. Delete Card/NFC Remove a Shortcut from an IC card.
  • Page 676 Level 1 Level 2 Level 3 Descriptions Dial Restriction Dial Pad Set the machine to restrict dialing when using the dial pad. Address Book Set the machine to restrict the dialing when using the Address Book. Shortcuts Set the machine to restrict the dialing when using a Shortcut.
  • Page 677 Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Code Configure your wireless network settings using WPS with a PIN.
  • Page 678 Level 1 Level 2 Level 3 Level 4 Descriptions Web Connect Proxy Settings Port Change the Web connection settings. Settings User Name Password Network I/F Select the network connection type. IPsec IPsec is an optional security feature of the IP protocol that provides authentication and encryption services.
  • Page 679 Level 1 Level 2 Descriptions Date & Time (USA and Canada only) Time Zone Set your time zone. Station ID Enter your name and fax number so it appears on each page you fax. Name Tone/Pulse Select the dialing mode. (Available only for some countries.) Fax Auto Redial...
  • Page 680 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7" Touchscreen models) Features Tables (2.7" Touchscreen models) Related Models: MFC-J995DW >> [Fax] >> [Copy] >> [Scan] >> [Photo] >> [Web] >>...
  • Page 681 Level 1 Level 2 Level 3 Descriptions Options Glass Scan Size Adjust the scan area of the scanner glass to the size of the document. Broadcasting Add Number Send the same fax message to more than one fax number. Preview Preview a fax message before you send it.
  • Page 682 Level 1 Level 2 Level 3 Level 4 Descriptions Sending Call Redial Redial the last number you dialed. Faxes History Outgoing Call Apply Select a number from the Outgoing Call history and then send a fax to it, add it to the Edit Address Book, or delete it.
  • Page 683 Level 1 Level 2 Level 3 Level 4 Descriptions Received Print/ Delete All(Old Delete the old received faxes. Faxes Delete Faxes) Address When LDAP is off, the search is within the Book Local Address Book. (Search:) When LDAP is on, the search is within the Local Address Book and LDAP Server.
  • Page 684 Level 1 Level 2 Level 3 Descriptions Options Set New Default Save your settings as the default. Factory Reset Restore all settings back to the factory settings. [Scan] Level 1 Level 2 Level 3 Level 4 Descriptions to Media Other Scan Scan documents and save them to Actions directly to a memory card or USB...
  • Page 685 [Web] Level 1 Descriptions Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service. [Shortcuts] Level 1 Level 2 Level 3 Descriptions Add Shortcut Copy Change the settings in the Copy Options.
  • Page 686 Wi-Fi Setup Level 1 Descriptions Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method.
  • Page 687 When you have put a USB Flash drive in the USB slot Level 1 Descriptions Photo Select photo menu. Scan to Media Scan documents into your media Connect the Brother machine to an Internet service. Related Information • Settings and Features Tables...
  • Page 688: Change Machine Settings From Your Computer

    > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Change the Machine Settings Using Remote Setup • Where Can I Find My Brother Machine's Network Settings? • Network Management Software and Utilities...
  • Page 689: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Related Models: MFC-J995DW Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 690 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Related Models: MFC-J995DW Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 691 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management Related Models: MFC-J995DW • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
  • Page 692 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management Related Models: MFC-J995DW We recommend changing the default login password to prevent unauthorized access to Web Based Management.
  • Page 693 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management Related Models: MFC-J995DW •...
  • Page 694: Change The Machine Settings Using Remote Setup

    The Remote Setup program lets you configure many of your Brother machine's settings from your computer. When you start Remote Setup, the settings on your Brother machine will be downloaded to your computer and displayed on your screen. If you change the settings on your computer, you can upload them directly to the machine.
  • Page 695 Change the Machine Settings Using Remote Setup > Remote Setup (Windows) Remote Setup (Windows) • Set Up the Brother Machine from Your Computer (Windows) • Set Up the Brother Machine Using ControlCenter4 (Windows) • Set Up Your Machine's Address Book Using ControlCenter4 (Windows)
  • Page 696 Windows 8 and Windows 10 Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup. The Remote Setup Program window appears.
  • Page 697 Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine.
  • Page 698 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information •...
  • Page 699 Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up the Brother Machine Using ControlCenter4 (Windows) Set Up the Brother Machine Using ControlCenter4 (Windows) (MFC-J995DW) If Secure Function Lock is set to On, you cannot use Remote Setup.
  • Page 700 137 and 161. • If you are using Windows Firewall and you installed the Brother software and drivers from the Brother installation disc, the necessary firewall settings have already been set. Related Information •...
  • Page 701 Home > Machine Settings > Change Machine Settings from Your Computer > Change the Machine Settings Using Remote Setup > Remote Setup (Windows) > Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Set Up Your Machine's Address Book Using ControlCenter4 (Windows) Use Remote Setup through CC4 to add or change Address Book numbers on your computer.
  • Page 702 Change the Machine Settings Using Remote Setup > Remote Setup (Mac) Remote Setup (Mac) Related Models: MFC-J995DW • Set Up the Brother Machine with a USB Cable Connection (Mac) • Set Up Your Machine's Address Book with a USB Cable Connection (Mac)
  • Page 703 • Remote Setup for Mac supports USB connections only. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. The Remote Setup Program screen appears. 2. Configure the settings as needed.
  • Page 704 Export Click to save the current configuration settings to a file. Click Export to save your address book or all settings for your machine. Import Click to import a file and read its settings. Print Click to print the selected items on the machine. You cannot print the data until it is uploaded to the machine.
  • Page 705 • Remote Setup for Mac supports USB connections only. 1. In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon. The Remote Setup Program screen appears. 2. In the left menu, click Address Book in the Fax.
  • Page 706: Appendix

    Home > Appendix Appendix • Specifications • Enter Text on Your Brother Machine • Supply Specifications • Brother Numbers...
  • Page 707: Specifications

    >> Computer Requirements Specifications General Specifications Printer Type Inkjet Print Head Black Piezo with 210 nozzles x 1 Color • MFC-J805DW/MFC-J815DW Piezo with 70 nozzles x 3 • MFC-J995DW Piezo with 210 nozzles x 3 Memory Capacity 128 MB • MFC-J805DW/MFC-J815DW Liquid Crystal Display (LCD) 1.8 in.
  • Page 708 583 mm Weights • MFC-J805DW 19.8 lb (9.0 kg) • MFC-J805DW XL  20.3 lb (9.2 kg) • MFC-J815DW XL 20.3 lb (9.2 kg) • MFC-J995DW 19.2 lb (8.7 kg) • MFC-J995DW XL 19.4 lb (8.8 kg) Noise Level Sound Pressure Operating 50 dB (A) (Approx.) Temperature Operating 50 to 95 °F (10 to 35°C)
  • Page 709 Measured according to IEC 62301 Edition 2.0. Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and then turn itself off. Noise depends on printing conditions. Document Size Specifications Document Size ADF Width 5.8 to 8.5 in.
  • Page 710 Resolution Superfine: (Vertical) 392 dpi (Black) Photo: 196 dpi (Black) Address Book • MFC-J805DW/MFC-J815DW 40 numbers • MFC-J995DW 100 names x 2 numbers Groups Up to 6 Broadcasting • MFC-J805DW/MFC-J815DW 90 (40 Address Book/50 Manual Dial) • MFC-J995DW 250 (200 Address Book/50 Manual Dial)
  • Page 711 MFC-J995DW Up to 1200 x 6000 dpi Paper Type Plain Paper, Inkjet Paper (coated paper), Glossy Paper, Brother BP71 paper Paper Size Letter, A4, Photo (4" x 6")/(10 x 15 cm), Photo 2L (5" x 7")/(13 x 18 cm) File Format JPEG (Progressive JPEG format is not supported) Scan to Media File Format JPEG, PDF (Color, Gray) TIFF, PDF (Black &...
  • Page 712 Fax Receive (Windows only), Remote Setup (Windows only), and to access photos over a network connection. • Brother BRAdmin Light (Windows only) is available as a download from Brother Solutions Center. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download the software.
  • Page 713 Server 2012 Windows Server 2016 Printing ® 80 MB 550 MB Intel Oper MFC-J805DW Processor PC-Fax (Send) ating Scanning Syste MFC-J815DW Removable Disk (USB or Memory Card) macOS v10.12.6 macOS v10.13.x macOS v10.14.x MFC-J995DW macOS v10.11.6 macOS v10.12.x macOS v10.13.x...
  • Page 714 Third party USB ports are not supported. MFC-J995DW only For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. ™ ™ Nuance PaperPort 14SE supports Windows 7 SP1, Windows 8, Windows 8.1, Windows 10 Home, Windows 10 Pro, Windows 10 Education and Windows 10 Enterprise.
  • Page 715: Enter Text On Your Brother Machine

    Press , # or 0 repeatedly until you see the special character or symbol you want. Press Press # Press 0 English: French: Spanish: MFC-J995DW When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen.
  • Page 716 • Press to cycle between letters, numbers and special characters. • Press to cycle between lowercase and uppercase letters. • To move the cursor to the left or right, press d or c. Inserting spaces • To enter a space, press [Space]. Or, you can press c to move the cursor. Making corrections •...
  • Page 717: Supply Specifications

    (MFC-J805DW XL/MFC-J995DW XL) Actual yield of initial cartridges will be approximately 85% of replacement LC3035 Black, and 75% of replacement LC3035 Color Series, due to ink system initialization (MFC-J815DW XL) Actual yield of initial cartridges will be approximately 100% of replacement LC3033 Series, due to ink system initialization Replacement <Black>...
  • Page 718: Brother Numbers

    The Brother Solutions Center is our one-stop resource for all your Machine needs. Download the latest software and utilities and read FAQs & Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too.
  • Page 719 In Canada: www.brother.ca Related Information • Appendix...
  • Page 720 Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 USA/CAN Version C...

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