Brother MFC-J995DW Online User's Manual page 37

IMPORTANT
Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed
problems.
To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you
are adding. Always fan the stack of paper well to prevent the machine from feeding multiple pages.
8. Gently adjust the paper width guides to fit the paper.
Make sure the paper guides touch the edges of the paper.
9. Close the output paper tray cover.
10. Slowly push the paper tray completely into the machine.
11. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).
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