SHINOLA DETROIT Manual page 25

REQUESTING WARRANTY AND OTHER WATCH REPAIR
Should you require work under warranty, please complete a repair form by visiting us at Shinola.
com or a Shinola retail store. While they will not void the warranty, repairs and/or maintenance
performed by Shinola's authorized repair partners is not covered under warranty; you will assume
all cost associated with such repairs; Shinola will not provide reimbursement. Do not send
original packaging, as it will not be returned. Shinola highly recommends you insure your parcel
and adequately protect the watch during shipment. Shinola is not responsible for product lost or
damaged during shipment. For service work that is not covered under this warranty, the service
center may perform the services you request for a charge dependent on watch style and type of
work requested. Such charges will be notified and agreed by you prior to performing the services.
The warranties and remedies above are exclusive and in lieu of all other warranties, terms or
conditions, express, implied or statutory, as to any matter whatsoever, including, without limitation,
warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory quality, title,
and non-infringement, all of which are expressly disclaimed by Shinola. Shinola shall not be
liable for incidental, consequential, indirect, special or punitive damages or liabilities of any kind
arising out of or in connection with the sale or use of this product, whether based in contract, tort
(including negligence), strict product liability or any other theory, even if Shinola has been advised
of the possibility of such damages and even if any limited remedy specified herein is deemed to
have failed of its essential purpose. Shinola's entire liability shall be limited to replacement or repair
at Shinola's sole option. However, some countries, states, or provinces do not allow the exclusion
or limitation of implied warranties or the limitation of incidental consequential damages so the
above limitations and exclusions may be limited in their application to you. When implied warranties
may not be excluded in their entirety, they will be limited to the duration of the applicable written
warranty. This warranty gives you specific legal rights; you may have other rights that may vary
depending on local law. Your statutory rights are not affected.
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WE'RE HERE TO HELP
If you have any concerns or questions, don't hesitate to contact us. There are three ways to get
in touch. Fill out the contact form on our website at Shinola.com, give us a call, or send us an
email.
Monday-Friday 1.844.SHINOLA
9AM-5PM EST
(1.844.744.6652)
customerservice@shinola.com
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