SHINOLA DETROIT Manual page 23

g. Pre-owned vintage watches sold in as-is condition
h. Re-furbished watches
* 7 years from the original date of purchase or date of most recent "Quartz Service" by Shinola,
whichever is later. For more information on submitting repairs & servicing requests, please see
the "Repairs & Servicing" section of the Shinola Helpdesk – linked here.
4. This Warranty shall be VOIDED IF:
a. The watch has been damaged by accident, negligence or persons as determined
by Shinola in its sole and absolute discretion.
b. If the watch battery is replaced by any service provider other than a Shinola authorized
repair center.
c. If the watch is repaired or engraved by any service provider other than Shinola.
5. If you have not registered your watch with Shinola this warranty does NOT apply.
6. If your watch requires complete replacement, and is covered by the warranty, Shinola shall
replace your watch with the same model. If the model is no longer in production, a watch of
equal value and similar style will be provided.
7. For service work that is not covered under this warranty, you will be notified of repairs needed
and applicable charges. Shinola will commence such repairs only upon your prior approval to
such charges or return the product, at your request.
REQUESTING WARRANTY AND OTHER WATCH REPAIR
Should you require a battery replacement, please complete a repair form by visiting us at
Shinola.com or a Shinola retail store, or search the store locator page on Shinola.com for an
"Authorized Battery Replacement Center" near you. Should you require work under warranty,
please complete a repair form by visiting us at Shinola.com or a Shinola retail store. While
they will not void the warranty, repairs and/or maintenance performed by Shinola's authorized
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repair partners is not covered under warranty; you will assume all cost associated with such
repairs; Shinola will not provide reimbursement. Do not send original packaging, as it will not be
returned. Shinola highly recommends you insure your parcel and adequately protect the watch
during shipment. Shinola is not responsible for product lost or damaged during shipment. For
service work that is not covered under this warranty, the service center may perform the services
you request for a charge dependent on watch style and type of work requested. Such charges
will be notified and agreed by you prior to performing the services.
The warranties and remedies above are exclusive and in lieu of all other warranties, terms
or conditions, express, implied or statutory, as to any matter whatsoever, including, without
limitation, warranties of merchantability, fitness for a particular purpose, accuracy, satisfactory
quality, title, and non-infringement, all of which are expressly disclaimed by Shinola. Shinola
shall not be liable for incidental, consequential, indirect, special or punitive damages or
liabilities of any kind arising out of or in connection with the sale or use of this product, whether
based in contract, tort (including negligence), strict product liability or any other theory, even
if Shinola has been advised of the possibility of such damages and even if any limited remedy
specified herein is deemed to have failed of its essential purpose. Shinola's entire liability shall
be limited to replacement or repair at Shinola's sole option. However, some countries, states,
or provinces do not allow the exclusion or limitation of implied warranties or the limitation of
incidental consequential damages so the above limitations and exclusions may be limited in their
application to you. When implied warranties may not be excluded in their entirety, they will be
limited to the duration of the applicable written warranty. This warranty gives you specific legal
rights; you may have other rights that may vary depending on local law. Your statutory rights are
not affected.
WE'RE HERE TO HELP
If you have any concerns or questions, don't hesitate to contact us. There are three ways to get
in touch. Fill out the contact form on our website at Shinola.com, give us a call, or send us an
email.
Monday-Friday 1.844.SHINOLA
9AM-5PM EST (1.844.744.6652)
customerservice@shinola.com
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