SHINOLA DETROIT Manual page 24

AUTOMATIC LIMITED LIFETIME
WARRANTY
At Shinola every watch is assembled in our Detroit factory and combines meticulous hand-assembly
with the most advanced technology available to ensure our watches are both beautiful and built to
last. We are so confident in our high-quality manufacturing standards that select Shinola watches
are warranted for life under our limited lifetime warranty. It's an industry-leading guarantee and a
testament to our core values.
Terms and conditions of the Shinola Automatic Watch Limited Lifetime Service Warranty
IN ORDER TO QUALIFY FOR YOUR SHINOLA AUTOMATIC WATCH WARRANTY YOU MUST
REGISTER YOUR PRODUCT. THIS WARRANTY IS NOT TRANSFERRABLE AND MAY BE
VOIDED UNDER THE TERMS HEREOF.
1. The Shinola Automatic Watch Limited Lifetime Service Warranty covers all original series
automatic watches: Runwell Automatic & Shinola Monster collection. This guarantee does not
cover Detrola watches or Shinola quartz watches.
The Shinola Automatic Watch Limited Lifetime Service Warranty covers defects to material
and workmanship under the natural useful life of the watch.
2. In case of defects caused by faulty workmanship covered by the limited lifetime warranty,
any defective component (subject to exclusions below) will be repaired or the watch will be
replaced free of charge.
3. Exclusions
a. All straps, including bracelets
b. Movement beyond its natural movement life (5 years for Automatic Movements)*
c. Watch plating (PVD plating)
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d. Damage resulting from improper handling, lack of care, accidents or normal
wear and tear
e. Water damage
f. Pre-owned vintage watches sold in as-is condition
g. Re-furbished watches
* 5 years from the original date of purchase or date of most recent "Automatic Service" by Shinola,
whichever is later. For more information on submitting repairs & servicing requests, please see the
"Repairs & Servicing" section of the Shinola Helpdesk – linked here.
4. This Warranty shall be VOIDED IF:
a. The watch has been damaged by accident, negligence or persons as determined
by Shinola in its sole and absolute discretion.
b. If the watch is repaired, serviced, or engraved by any service provider other than
Shinola.
5. If you have not registered your watch with Shinola this warranty does NOT apply.
6. If your watch requires complete replacement, and is covered by the warranty, Shinola shall
replace your watch with the same model. If the model is no longer in production, a watch of
equal value and similar style will be provided.
7. For service work that is not covered under this warranty, you will be notified of repairs needed
and applicable charges. Shinola will commence such repairs only upon your prior approval to
such charges or return the product, at your request.
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