Avaya S8800 Manual page 50

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Troubleshoot the Avaya S8800 Server
3. Reconnect the power cords.
4. Check the LEDs on the system board. For some components, such as DIMMs and
5. Make sure that:
6. Reseat the DIMMs.
7. Reseat the power supplies.
8. Replace the DIMMs as needed. Restart the server after replacement.
9. Replace the power supplies, one at a time. Restart the server after each
10. If you just installed an optional device, remove it, and restart the server. If the server
11. Replace the server.
Server does not start
Troubleshooting steps
Procedure
1. Check the four 12-volt power LEDs (A, B, C, and D) on the system board.
2. If the Channel A power LED lights up:
3. If the Channel D power LED lights up:
50
Maintaining the Avaya S8800 Server for Avaya Aura
fans, these LEDs can help you identify the problem. For other components, these
LEDs are not useful.
• The power cords are correctly connected to the server and to a working
electrical outlet.
• The type of memory that is installed is correct.
• The DIMMs are fully seated and in the correct sequence for the application
that is running on the server.
• The LEDs on the power supply do not indicate a problem.
replacement.
now starts, you might have installed more devices than the power supply
supports.
a. Remove all PCIe cards and riser cards.
b. Try restarting the server.
c. If the server starts, reinstall the PCIe cards and riser cards, one at a time,
to isolate the defective card. Restart the server after reinstalling each
PCI riser card.
a. Remove all DIMMs and restart the server.
Comments? infodev@avaya.com
®
Communication Manager
July 2012

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