Avaya S8800 Manual page 48

Troubleshoot the Avaya S8800 Server
4. If the application provides information about the RAID status, access that
5. Connect a customer-provided keyboard, mouse, and monitor to the server and
Multiple hard disk drives fail
Troubleshooting steps
Procedure
Replace the server.
Multiple hard disk drives are offline
Troubleshooting steps
Procedure
Replace the server.
A replacement hard disk drive does not rebuild
Troubleshooting steps
Procedure
1. Make sure that the hard disk drive is recognized by the RAID controller card (the
2. Check the amber status LED for the hard disk drive.
48 Maintaining the Avaya S8800 Server for Avaya Aura
• If the green activity LED flashes and the amber status LED does not light up,
the drive is recognized by the RAID controller and is working correctly.
• If the green activity LED flashes and the amber status LED flashes slowly, the
drive is recognized by the RAID controller and is rebuilding.
• If neither LED lights up or flashes, check the hard disk drive backplane (go to
next step).
• If the green activity LED flashes and the amber status LED lights up, replace
the drive. If the activity of the LEDs remains the same, go to the next step. If
the activity of the LEDs changes, return to step 1.
information. For more details, see
page 35.
check the application syslog for errors.
green hard disk drive activity LED is flashing).
Comments? infodev@avaya.com
Confirming installation of the hard drive
®
Communication Manager
on
July 2012