Malfunctions; Warning Messages; Troubleshooting - Sartorius Cubis MCA10202S Series Operating Instructions Manual

Malfunctions

10 Malfunctions

10.1 Warning Messages

Warning Fault
message
Disp .Err . The value to be output
cannot be shown in the
operating display .
High The device is overloaded .
Low The modulation of the
weighing converter inside
the weighing module is
too low .
The device is not
Com .Err .
receiving any weight
values .

10.2 Troubleshooting

Fault Cause
The operating display is The device is disconnected .
blank .
The AC adapter is not connected .
The displayed weight The installation site is unstable .
value changes
constantly .
A foreign object is positioned between the
weighing pan and the housing .
The device was not calibrated .
The weight readout
displayed by the device
The device was not tared before weighing .
is obviously wrong .
70 Cubis ® MCA Operating Instructions
Cause
The data to be displayed is not
compatible with the set display
format .
The device's maximum weighing
capacity has been exceeded .
No weighing pan has been
placed on the balance .
A previously forgotten weight
was removed after starting the
device .
No communication exists
between the display and control
unit and the weighing module .
Remedy
Adjust the display settings in
the menu, e .g . resolution, unit,
decimal places .
Reduce the applied weight to
below the device's maximum
weighing capacity .
Insert the weighing pan into the
device and switch the device off
and on again .
Wait until the display and
control unit restores the
communication with the
weighing module .
If the problem occurs again:
Contact Sartorius Service .
Remedy
Check the connection to the
power supply .
Connect the power supply cable
to the power supply .
Adjust the parameters in the
"Environment Monitoring"
Submenu .
Change the installation site .
Remove the foreign object .
Calibrate the device .
Tare the device .
Chapter,
page
15 .7, 77
17, 84
Chapter,
page
6 .2, 40
6 .2, 40
7 .4 .3, 44
5 .2, 35
8 .7, 61