Lenovo RackSwitch G8332 Installation Manual page 102

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G8332 Installation Guide
 Start the process of determining a solution to your problem by making the
pertinent information available to the service technicians. The IBM service
technicians can start working on your solution as soon as you have completed
and submitted an Electronic Service Request.
You can solve many problems without outside assistance by following the
troubleshooting procedures that Lenovo provides in the online help or in the
Lenovo product documentation. The Lenovo product documentation also
describes the diagnostic tests that you can perform. The documentation for most
systems, operating systems, and programs contains troubleshooting procedures
and explanations of error messages and error codes. If you suspect a software
problem, see the documentation for the operating system or program.