Troubleshooting Checklist - Enterasys SecureStack C2 C2G124-24 Hardware Installation Manual

Troubleshooting Checklist

Figure 4-3 LANVIEW LEDs (Continued)
LED Color
Link/ Off
Activity
Green

Troubleshooting Checklist

If the device is not working properly, refer to Table
possible causes, and recommended actions to resolve the problem.
Table 4-1 Troubleshooting Checklist
Problem
All LEDs are OFF.
No local
management
startup screen.
4-6 Troubleshooting
State
1. No link.
2. No activity or port in standby.
3. If the port is one of the highest numbered
last four RJ45 ports, the port is deactivated
because the Mini-GBIC port with the same
port number is linked.
4. If the port is a Mini-GBIC port, the port is
deactivated because the RJ45 port with the
same port number is linked.
Solid. Port is linked, but the interface is not
receiving any traffic.
Blinking. Port is linked and traffic is being
received or transmitted by the interface.
Possible Cause
Loss of power.
Incorrect terminal setup.
Improper Console cable
pinouts.
Corrupt firmware image, or
hardware fault.
Recommended Action
None.
None.
None.
None.
None.
None.
4‐1 for a checklist of problems,
Recommended Action
Ensure that the switch was installed properly according to
the installation instructions in
Ensure that the power cords are connected properly to an
active power source that meets the AC input specifications
for this switch.
Ensure that the AC power cord is not damaged. Replace the
power cord with a known good one.
Refer to the SecureStack C2 Configuration Guide for proper
setup procedures.
Refer to Appendix A for proper Console port pinouts.
If possible, attempt to download the image to the device
again. Refer to the SecureStack C2 Configuration Guide for
details.
Chapter 3.