Troubleshooting An Internal Usb Key; Troubleshooting A Micro Sd Card - Dell PowerEdge E31S Series Owner's Manual

14. Install the system cover.
15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the front of the system.
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next steps
If the problem persists, see the Getting help section.
Related references
Getting help on page 201
Using system diagnostics

Troubleshooting an internal USB key

Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
Steps
1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Locate the USB key and reseat it.
5. Install the system cover.
6. Turn on the system and attached peripherals, and check if the USB key is functioning.
7. If the problem is not resolved, repeat step 2 and step 3.
8. Insert a known working USB key.
9. Install the system cover.
Next steps
If the problem persists, see the Getting help section.
Related references
Getting help on page 201

Troubleshooting a micro SD card

Prerequisites
NOTE: Certain micro SD cards have a physical write-protect power on the card. If the write-protect switch is turned on,
the micro SD card is not writable.
NOTE: IDSDM and vFlash slots are not hot-pluggable.
Steps
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
on page 180
Troubleshooting your system 195