Dell E36S Series Owner's Manual
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Dell E36S Series Owner's Manual

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Dell PowerEdge T130
Owner's Manual
1
Regulatory Model: E36S Series
Regulatory Type: E36S001
July 2020
Rev. A06

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  • Page 1 Dell PowerEdge T130 Owner's Manual Regulatory Model: E36S Series Regulatory Type: E36S001 July 2020 Rev. A06...

  • Page 3: Table Of Contents

    Contents Chapter 1: About the Dell PowerEdge T130 system................8 Supported configurations on PowerEdge T130 systems....................9 Front panel ................................... 10 Front panel features and indicators..........................10 Back panel features................................11 Back panel features and indicators..........................11 Diagnostic indicators................................12 Diagnostic indicators on the front panel........................12 Hard drive indicator codes............................
  • Page 4 Miscellaneous Settings details............................37 About Boot Manager................................38 Viewing Boot Manager..............................38 Boot Manager main menu............................38 About Dell Lifecycle Controller............................39 Changing the boot order..............................39 Choosing the system boot mode............................39 Creating a system or setup password..........................39 Using your system password to secure your system..................... 40 Deleting or changing system and setup password......................40...
  • Page 5 Control panel..................................50 Removing the control panel assembly........................50 Installing the control panel assembly...........................52 Hard drives................................... 53 Removing the hard drive cage.............................53 Installing the hard drive cage............................54 Removing a hard drive carrier from the hard drive cage..................55 Installing a hard drive carrier into the hard drive cage....................56 Removing a hard drive carrier from the hard drive bay....................58 Installing a hard drive carrier into the hard drive bay....................59 Removing a hard drive from a hard drive carrier.......................59...
  • Page 6 Dell Embedded System Diagnostics..........................102 When to use the Embedded System Diagnostics....................102 Running the Embedded System Diagnostics from Boot Manager................ 102 Running the Embedded System Diagnostics from the Dell Lifecycle Controller..........102 System diagnostics controls............................103 Chapter 8: Jumpers and connectors....................104 System board jumpers and connectors..........................
  • Page 7 Contacting Dell EMC................................119 Accessing system information by using QRL........................119 Contents...

  • Page 8: Chapter 1: About The Dell Poweredge T130 System

    About the Dell PowerEdge T130 system The Dell PowerEdge T130 is a single socket rack server and supports the following hardware configuration: Component Quantity Processor The server supports one processor from these product families • Intel E3-1200 v5 or v6 series •...

  • Page 9: Supported Configurations On Poweredge T130 Systems

    Supported configurations on PowerEdge T130 systems Figure 1. Supported configurations on PowerEdge T130 systems About the Dell PowerEdge T130 system...

  • Page 10: Front Panel

    NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off. About the Dell PowerEdge T130 system...

  • Page 11: Back Panel Features

    The hot swappable power supply units, and if installed, the rear accessible hard drives are accessible from the back panel. Back panel features and indicators Figure 3. Back panel features and indicators About the Dell PowerEdge T130 system...

  • Page 12: Diagnostic Indicators

    Check the System Event Log or system messages for the specific issue. For more information about error • When the system is turned on. messages, see the Dell Event and Error Messages • When the system is in standby. About the Dell PowerEdge T130 system...

  • Page 13: Hard Drive Indicator Codes

    The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the hard drive. Figure 4. Hard drive indicators 1. Hard drive activity indicator About the Dell PowerEdge T130 system...

  • Page 14: Nic Indicator Codes

    The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. About the Dell PowerEdge T130 system...

  • Page 15: Power Indicator Codes For Power Supply Unit

    Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.
  • Page 16 Know about the RACADM subcommands and supported RACADM RACADM Command Line Reference Guide for iDRAC at interfaces www.dell.com/idracmanuals. Launch, enable, and disable Dell Lifecycle Controller, know the Dell Lifecycle Controller User’s Guide at www.dell.com/ features, use and troubleshoot Dell Lifecycle Controller idracmanuals.

  • Page 17: Chapter 2: Documentation Resources

    To view the document that is listed in the documentation resources table: • From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table. 2. Click the required product or product version.
  • Page 18 Dell > OpenManage Enterprise OpenManage Enterprise, see the Dell OpenManage Enterprise User’s Guide. For information about installing and https://www.dell.com/ using Dell SupportAssist, see the Dell serviceabilitytools EMC SupportAssist Enterprise User’s Guide. For information about partner www.dell.com/openmanagemanuals programs enterprise systems...

  • Page 19: Chapter 3: Technical Specifications

    Technical specifications Topics: • Chassis dimensions • Chassis weight • Processor specifications • Expansion bus specifications • Memory specifications • Power specifications • Storage controller specifications • Drive specifications • Ports and connectors specifications • Video specifications • Environmental specifications Chassis dimensions Figure 7.

  • Page 20: Chassis Weight

    Table 8. Dimensions of the PowerEdge T130 system 175.1 mm (6.89 inches) 362.5 mm (14.27 inches) with 453.75 mm (17.86 inches) rubber feet Chassis weight Table 9. Chassis weight System Maximum weight (with all hard drives) PowerEdge T130 11.1 kg (24.47 lb) Processor specifications Processor Specification...

  • Page 21: Power Specifications

    NOTE: Your system supports software RAID S130 and a PERC card. For more information on software RAID, see the Dell PowerEdge RAID Controller (PERC) documentation at Dell.com/storagecontrollermanuals. NOTE: The upgrade from embedded controller or Software RAID controller to Hardware RAID controller is not supported.

  • Page 22: Nic Ports

    60, 75, 85 8, 16, 24 1152 x 864 60, 75, 85 8, 16, 24 1280 x 1024 60, 75 8, 16, 24 Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/ environmental_datasheets. Technical specifications...
  • Page 23 Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous 10°C to 35°C (50°F to 95°F) with no direct sunlight on the equipment. operation (for altitude less than 950 m or 3117 ft) Maximum 20°C/h (68°F/h) temperature gradient (operating and storage) Relative Specifications...
  • Page 24 Particulate Specifications contamination NOTE: Applies to data center and non-data center environments. Corrosive dust • Air must be free of corrosive dust. • Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: Applies to data center and non-data center environments.

  • Page 25: Chapter 4: Initial System Setup And Configuration

    6. Turn on the attached peripherals. iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell EMC systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

  • Page 26: Options To Install The Operating System

    NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Options to install the operating system If the system is shipped without an operating system, install the supported operating system by using one of the following resources: Table 12.
  • Page 27 2. In the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or Express Service Code box, and then click Submit. NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to automatically detect your Service Tag, or in General support, navigate to your product.

  • Page 28: Chapter 5: Pre-Operating System Management Applications

    Topics: • Navigation keys • System Setup • About Boot Manager • About Dell Lifecycle Controller • Changing the boot order • Choosing the system boot mode • Creating a system or setup password • Using your system password to secure your system •...

  • Page 29: Entering System Setup

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.

  • Page 30: System Information Details

    System Information details About this task The System Information screen details are explained as follows: Option Description System Model Specifies the system model name. Name System BIOS Specifies the BIOS version installed on the system. Version System Specifies the current version of the Management Engine firmware. Management Engine Version System Service...

  • Page 31: Processor Settings Details

    This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set to Performance. Turbo NOTE: Depending on the number of installed CPUs, there may be up to four processor listings.

  • Page 32: Sata Settings Details

    SATA Settings details About this task The SATA Settings screen details are explained as follows: Option Description Embedded SATA Enables the embedded SATA option to be set to Off, , AHCI, or RAID modes. This option is set to AHCI by default.

  • Page 33: Boot Settings Details

    Boot Settings details About this task The Boot Settings screen details are explained as follows: Option Description Boot Mode Enables you to set the boot mode of the system. CAUTION: Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode.

  • Page 34: Integrated Devices Details

    Option Description ISCSI Initiator Specifies the name of the iSCSI initiator (iqn format). Name ISCSI Device n (n Enables or disables the iSCSI device. When disabled, a UEFI boot option is created for the iSCSI device = 1 to 4) automatically.

  • Page 35: System Profile Settings Details

    Option Description Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can Communication also be enabled and the port address can be specified. This option is set to Auto by default. Serial Port Enables you to set the port address for serial devices.

  • Page 36: System Security Settings Details

    Option Description Uncore Frequency Enables you to select the Processor Uncore Frequency option. Dynamic mode enables the processor to optimize power resources across the cores and uncore during runtime. The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy option.

  • Page 37: Miscellaneous Settings Details

    Option Description AC Power Sets the time delay for the system to power up after AC power is restored to the system. This option is set to Recovery Delay Immediate by default. User Defined Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is selected. Delay (60s to 240s) UEFI Variable...

  • Page 38: About Boot Manager

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. Pre-operating system management applications...

  • Page 39: About Dell Lifecycle Controller

    About Dell Lifecycle Controller Dell Lifecycle Controller enables you to perform tasks such as configuring BIOS and hardware settings, deploying an operating system, updating drivers, changing RAID settings, and saving hardware profiles. For more information about Dell Lifecycle Controller, see the documentation at Dell.com/idracmanuals.

  • Page 40: Using Your System Password To Secure Your System

    Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9. • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). A message prompts you to reenter the system password.

  • Page 41: Operating With A Setup Password Enabled

    Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller. For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.

  • Page 42: Chapter 6: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 43: Before Working Inside Your System

    Before working inside your system Prerequisites Ensure that you follow the Safety instructions on page 42. Steps 1. Turn off the system and any attached peripherals. 2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. Lay the system on its side. 4.

  • Page 44: Installing The System Cover

    Figure 8. Removing the system cover 1. slots 2. tabs 3. cover release latch 4. system cover Next steps 1. Install the system cover. 2. Place the system upright on its feet on a flat and stable surface. 3. Reconnect the peripherals and connect the system to the electrical outlet. 4.

  • Page 45: Bezel

    Figure 9. Installing the system cover 1. slots 2. tabs 3. cover release latch 4. system cover Next steps 1. Place the system upright on its feet on a flat and stable surface. 2. Reconnect the peripherals and connect the system to the electrical outlet 3.

  • Page 46: Installing The Bezel

    Figure 10. Removing the bezel a. retention clips (4) b. bezel Next steps 1. Install the bezel. 2. Follow the procedure listed in After working inside your system on page 43. Related tasks Installing the bezel on page 46 Installing the bezel Prerequisites 1.
  • Page 47 Figure 11. Installing the bezel a. retention clips (4) b. bezel Next steps 1. Follow the procedure listed in After working inside your system on page 43. Installing and removing system components...

  • Page 48: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 49: Installing The Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 50: Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 51 Steps 1. Disconnect the control panel and USB data cables from the system board. 2. Remove the screws securing the control panel assembly to the system. 3. Slide the control panel assembly upward to release it. 4. Pull the control panel assembly along with the cables out of the system. Figure 15.

  • Page 52: Installing The Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 53: Hard Drives

    The larger sector size can have impacts on operating systems and applications. For more information about these hard drives, see the 512e and 4Kn Disk Formats white paper and 4K Sector HDD FAQ document at Dell.com/ poweredgemanuals.

  • Page 54: Installing The Hard Drive Cage

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 55: Removing A Hard Drive Carrier From The Hard Drive Cage

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 56: Installing A Hard Drive Carrier Into The Hard Drive Cage

    5. Remove the power and data cables from the hard drives and optical drive in the hard drive cage. 6. Remove the hard drive cage. Steps Press the retention clips inward and pull the hard drive out of the hard drive cage. Figure 19.
  • Page 57 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. Ensure that you follow the Safety instructions on page 42.

  • Page 58: Removing A Hard Drive Carrier From The Hard Drive Bay

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 59: Installing A Hard Drive Carrier Into The Hard Drive Bay

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 60: Installing A Hard Drive Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. Ensure that you follow the Safety instructions on page 42.
  • Page 61 2. Flex the other side of the hard drive carrier, and press the hard drive into the hard drive carrier to secure it. Figure 24. Installing a hard drive into a hard drive carrier a. pins (4) b. hard drive carrier c.

  • Page 62: Hard Drive Cabling Diagrams

    Hard drive cabling diagrams Figure 25. Cabling diagram for the optical drive and the four 3.5-inch SATA hard drives from the PERC card 1. system board 2. SATA connector on system board 3. SATA connector on optical drive 4. optical drive 5.

  • Page 63: Setting The Cooling Fan Speed For 4 Tb Hard Drives

    Prerequisites NOTE: Dell recommends that 4 TB hard drives be used only in systems configured with a PERC controller. CAUTION: Using 4 TB hard drives in the system without a PERC controller might cause hard drive 1 to overheat under excessive work load, leading to a potential failure of the hard drive.

  • Page 64: Optical Drive

    2. Select iDRAC setting. 3. Select Thermal section. 4. Select Fan Setup setting. 5. At the Fan Speed Offset section, select Low fan speed offset (+15%). Optical drive Removing the optical drive blank and filler The optical drive blank is on the bezel and the optical drive filler is located in the optical drive slot on the hard drive cage. Prerequisites 1.

  • Page 65: Installing The Optical Drive Blank And Filler

    Figure 28. Removing the optical drive filler 1. optical drive bay 2. tabs (4) 3. optical drive filler 4. hard drive cage Next steps 1. Install the hard drive cage. 2. Reconnect the disconnected data and power cables to the hard drives and optical drive. 3.
  • Page 66 Figure 29. Installing the optical drive blank in the bezel 1. bezel 2. retention clip 3. optical drive blank 4. optical drive blank locking tab (2) 2. On the hard drive cage, hold the tabs on the optical drive filler and insert the optical drive filler into the slot on the hard drive cage. Figure 30.

  • Page 67: Removing The Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 68: Installing The Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 69: System Memory

    Figure 32. Installing the optical drive 1. SATA and power cable 2. release tab 3. optical drive 4. hard drive cage Next steps 1. Install the hard drive cage. 2. If disconnected, reconnect the disconnected data and power cables to the hard drives and optical drive. 3.

  • Page 70: General Memory Module Installation Guidelines

    Figure 33. Memory socket locations on the system board Memory channels are organized as follows: Processor 1 channel 0: memory sockets A1 and A3 channel 1: memory sockets A2 and A4 The following table shows the memory populations and operating frequencies for the supported configurations: Table 15.
  • Page 71 NOTE: 1R and 2R in the following table indicate single and dual-rank memory modules respectively. Table 16. Memory configurations—single processor Populated system Memory Number of Memory module rank, memory module slot population capacity (in GB) module size (in memory organization, and frequency modules 1R, x8, 2400 MT/s 1R, x8, 2133 MT/s...

  • Page 72: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 73: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 74: Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 75: Installing The Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 76: Internal Usb Memory Key (Optional)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 77: Expansion Cards

    1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. Steps 1. Locate the USB connector or USB memory key on the system board. NOTE: To locate the internal USB connector on the system board, see the System board connectors section. 2.

  • Page 78: Removing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 79: Installing An Expansion Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 80: Sd Vflash Card (Optional)

    An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port card. It provides persistent on- demand local storage and a custom deployment environment that enables automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals.

  • Page 81: Installing An Optional Sd Vflash Card

    An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the system. It provides persistent on- demand local storage and a custom deployment environment that allows automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ esmmanuals.

  • Page 82: Removing The Optional Idrac Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 83: Installing The Optional Idrac Port Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 84: Processors And Heat Sinks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 85: Removing The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 86 1. Follow the safety guidelines listed in the Safety instructions section. 2. If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the instructions included in the compressed download file to install the update on your system.

  • Page 87: Installing The Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 88 4. Remove the cooling shroud. Steps 1. Unpack the new processor. If the processor has previously been used in a system, remove any remaining thermal grease from the processor by using a lint free cloth. 2. Locate the processor socket. CAUTION: While removing or reinstalling the processor, wipe your hands of any contaminants.

  • Page 89: Installing The Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 90 4. Install the processor. Steps 1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean lint free cloth. 2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the following figure.

  • Page 91: Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 92: Installing The Power Supply Unit (Psu)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 93 3. Keep the Phillips #2 screwdriver ready. Steps 1. Place the PSU in the chassis and slide it toward the back of the chassis. 2. To secure the PSU to the chassis, insert and tighten the screws on the back of the chassis. 3.

  • Page 94: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 95: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 96 c. heat sink and processor d. iDRAC port card, if installed Steps 1. Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. 2. Remove the screws on the system board, and slide the system board toward the front of the chassis. 3.

  • Page 97: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 98 CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis. 1. Follow the safety guidelines listed in Safety instructions section. 2.

  • Page 99: Entering The System Service Tag By Using System Setup

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 100: Initializing The Tpm For Bitlocker Users

    NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section.
  • Page 101 7. Enter System Setup again. 8. On the System Setup Main Menu screen, click System BIOS > System Security Settings. 9. From the Intel TXT option, select On. Installing and removing system components...

  • Page 102: Chapter 7: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without using additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 103: System Diagnostics Controls

    2. Select Hardware Diagnostics → Run Hardware Diagnostics. The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the system. The diagnostics starts executing the tests on all the detected devices. System diagnostics controls Menu Description Configuration Displays the configuration and status of all detected devices.

  • Page 104: Chapter 8: Jumpers And Connectors

    Jumpers and connectors Topics: • System board jumpers and connectors • System board jumper settings • Disabling a forgotten password System board jumpers and connectors Figure 60. System board jumpers and connectors Table 19. System board jumpers and connectors Connector Description FP_USB Front panel USB connector...

  • Page 105: System Board Jumper Settings

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 106: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 107: Chapter 9: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 108: Troubleshooting The Video Subsystem

    Troubleshooting the video subsystem Prerequisites NOTE: Ensure that the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual Console. If this option is not selected, local video is disabled. NOTE: The VGA ports are not hot-pluggable. Steps 1.

  • Page 109: Troubleshooting A Nic

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 110: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 111: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 112: Power Supply Unit Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 113: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: The fan number is referenced by the management software of the system. In the event of a problem with a particular fan, you can easily identify and replace it by noting down the fan numbers on the cooling fan assembly.

  • Page 114: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 115: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 116: Troubleshooting A Storage Controller

    2. If your system has a RAID controller and your drives are configured in a RAID array, perform the following steps: a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.

  • Page 117: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 118: System Messages

    System messages For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

  • Page 119: Chapter 10: Getting Help

    A direct link to Dell to contact technical support and sales teams Steps 1. Go to Dell.com/QRL and navigate to your specific product or 2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code located in the following image or on your Dell PowerEdge system: Getting help...
  • Page 120 Getting help...

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