ATEN KN1108VA User Manual page 254

KN1108VA / KN1116VA User Manual
Problem
When I emulate the Sun keyboard, I
can't go into OK Mode ([Stop] [A]).
There are ghost images on the
external monitor.
I have been given an account but I am
unable to log in.
I can't access the switch, even though
I have specified the IP address and
port number correctly.
When logging in from a browser, the
following message appears: 404
Object Not Found.
Sudden loss of network connection.
No remote server video display on the
client computer.
237
Resolution
To go into OK Mode, use the following key
sequence:
1. Press and release [Ctrl].
2. Press and hold [T].
3. Press and hold [A].
4. Release [T] and [A] together.
The distance between the external console
and the KN1108VA / KN1116VA is too great.
The maximum VGA cable distance should not
exceed 20m and, in some cases, may need to
be shorter. Replace the VGA cable with one of
an appropriately short length.
1. Make sure that you have correctly specified
your Username and Password.
2. Make sure that the administrator has given
you the necessary permission to access the
switch.
3. Ask your administrator to see if the switch is
under CC management. If it is, he will have
to resolve the situation either by disabling
CC management on the switch (see
page 161), or by deselecting it on the CC
server (see the CC User Manual for
details).
If the switch is behind a router, the router's Port
Forwarding (also referred to as Virtual Server)
feature must be configured. See Port
Forwarding, page 250, for details.
If a login string has been set, make sure to
include the forward slash and correct login
string when you specify the KVM over IP
switch IP address. (See Login String,
page 171.)
Close your connection to the KVM over IP
switch. Wait approximately 30 seconds, and
log in again.
Check that your KVM Adapter Cable's
firmware version is the same as the version
stored in the switch's Main firmware. See
Upgrade Adapters, page 192 for details
Set the remote server resolution to 1280 x
1024 or less.