ATEN KN1132VB Series User Manual

ATEN KN1132VB Series User Manual

Kvm over ip switch
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Summary of Contents for ATEN KN1132VB Series

  • Page 1 KN2100VA / KN4100V-VA / KN8100V Series / KN1132V KN1132VB / 8000VB Series KVM over IP Switch User Manual...
  • Page 2 KVM Over IP User Manual Compliance Statements FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3: Battery Safety Notice

    KVM Over IP User Manual Industry Canada Statement This Class A digital apparatus complies with Canadian ICES-003. HDMI Trademark Statement The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. RoHS This product is RoHS compliant.
  • Page 4: User Information

    Japan 81-3-5615-5811 Korea 82-2-467-6789 North America 1-888-999-ATEN ext 4988 1-949-428-1111 User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 5: Product Information

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
  • Page 6: Package Contents

    KVM Over IP User Manual Package Contents Check to make sure that all the components are in working order. If you encounter any problem, please contact your dealer. The standard KVM over IP Switch package consists of: 1 KVM over IP Switch (KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN1132VB / KN2132VA / KN4132VA / KN8032VB / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8064VB / KN8164V / KN8116V)
  • Page 7: Table Of Contents

    KVM Over IP User Manual Content Compliance Statements ........ii Battery Safety Notice.
  • Page 8 KVM Over IP User Manual KN1132VB / KN8032VB Rear View ......22 KN8064VB Front View ........22 KN8064VB Rear View.
  • Page 9 KVM Over IP User Manual Overview ..........59 Local Console Login .
  • Page 10 KVM Over IP User Manual Mouse DynaSync Mode ........107 Automatic Mouse Synchronization (DynaSync) .
  • Page 11 KVM Over IP User Manual Sessions ..........143 Access .
  • Page 12 KVM Over IP User Manual Network Transfer Rate ....... . 188 Finishing Up .
  • Page 13 KVM Over IP User Manual Adapter Firmware Upgrade Recovery......227 Backup/Restore ......... . . 228 Backup .
  • Page 14 KVM Over IP User Manual Consignes de sécurité ........260 Général .
  • Page 15 Java Client Viewer / Java Client AP ......319 ATEN Standard Warranty Policy....... 320...
  • Page 16: About This Manual

    KVM Over IP User Manual About This Manual This manual is provided to help you get the most out of your KVM over IP Switch. It covers all aspects of the device, including installation, configuration, and operation The KVM over IP Switch models covered in this user manual include: Models Product Names KN1132V...
  • Page 17  The product may be updated with features and functions added, improved or removed since the release of this manual. For an up-to-date user manual, visit http://www.aten.com/global/en/ xvii...
  • Page 18: Conventions

    KVM Over IP User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Monospaced Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 19: Chapter 1. Introduction

    Chapter 1 Introduction Overview The KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN1132VB / KN2132VA / KN4132VA / KN8032VB / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8064VB / KN8164V / KN8116V switches are IP-based KVM control units that allow both local and remote operators to monitor and access multiple servers from a single console.
  • Page 20 KVM over IP User Manual Model Bus Support KVM Ports KN4140VA 1 Local; 4 Remote; 1U KN4164V 1 Local; 4 Remote; 2U KN8064VB 8 Shared Local and Remote; 2U KN8164V 1 Local; 8 Remote; 2U Each bus permits a separate user session so that up to 2 (1 Local; 1 Remote), 3 (1 Local;...
  • Page 21 Chapter 1. Introduction monitoring, concurrent maintenance, system administration, rebooting and even pre-boot functions. Local console operation is easily accomplished by entering hotkey combinations from the keyboard with a full screen GUI display. Monitoring the installation’s activities couldn’t be easier. A convenient Auto Scan feature permits automatic switching from port to port at user-specified intervals, while the Panel Array Mode can display the video output of up to 64 servers at the same time.
  • Page 22 KA82 series. The KA82 series is a hardware-based, standalone console solution that can centrally manage multiple KN devices. It is especially suitable for environments where a PC is not allowed (refer to ATEN’s website to get more information on the KVM over IP Console Station).
  • Page 23 Chapter 1. Introduction of the servers/computers simple and mobile. Refer to ATEN’s website to get more information on PadClient.
  • Page 24: Features

    KVM over IP User Manual Features Hardware  High port density — RJ-45 connectors and Cat 5e/6 cable connect up to 16 ports (KN2116VA / KN4116VA / KN8116V), 24 ports (KN2124VA / KN4124VA), 32 ports (KN1132V / KN1132VB / KN2132VA / KN4132VA / KN8032VB / KN8132V), and 40 ports (KN2140VA / KN4140VA) in a 1U housing;...
  • Page 25: Management

     Supports PadClient application on an iPad for mobile management/control Easy-to-Use Interface  ATEN Exclusive Panel ArrayTM Mode – monitors all ports in a grid display (both local and remote screens)  Local Console, browser-based, and AP GUIs offer a unified...
  • Page 26: Advanced Security

    KVM over IP User Manual  Multi-browser support: Internet Explorer, Chrome, Firefox, Safari, Opera, Netscape  Browser-based GUI in pure Web technology – allows administrators to perform administrative tasks without pre-installed software (e.g. Java)  Supports web-friendly KVM-over-IP access with Web Client Viewer — users can remotely access all the connected servers and PCs directly off web-browsers without Java or browser plug-in installation ...
  • Page 27: Virtual Remote Desktop

    Chapter 1. Introduction  Supports DVD/CD drives, USB mass storage devices, PC hard drives and ISO images  Supports Smart Card Readers on computers connected with KA7166, KA7168, KA7169, KA7177, KA7183, KA7188, or KA7189 Adapter Cables Virtual Remote Desktop  Video quality such as monochrome color depth, threshold and noise settings, bandwidth increment/reduction can be adjusted for optimizing data transfer speed ...
  • Page 28: System Requirements

    KVM over IP User Manual System Requirements Remote User Computers Remote user computers (also referred to as client computers) are the ones the users log in to the switch with from remote locations over the Internet (see Terminology, page xviii). The following equipment must be installed on these computers: ...
  • Page 29: Kvm Adapter Cables

    Chapter 1. Introduction KVM Adapter Cables  Cat 5e (or higher) cable is required to connect the KVM over IP switch to the KVM Adapter Cables (see page 31).  The following KVM Adapter Cables are required for use with the KVM over IP switch: Function Module...
  • Page 30: Operating Systems

    KVM over IP User Manual Operating Systems  Supported operating systems for remote user computers include Windows 2000 or later, and those capable of running the Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).  Supported operating systems for the servers connected to the switch’s ports are shown in the table, below: Version Windows...
  • Page 31: Cable Holders

    Chapter 1. Introduction Cable Holders Cable holders are optional accessories. For added safety, use ATEN Lok-U- Plug cable holders to secure the cables in place on the KVM over IP switch. Only the ATEN Lok-U-Plug cable holders that have been specifically designed to work with the KVM over IP switch can be used.
  • Page 32: Components

    Components Opening The Front Cover To access the KVM over IP switch’s front ports, simply press the ATEN logo at the front of the unit, as indicated below. Note: To avoid unnecessary wear and tear, make sure to close the unit’s front cover when its front ports are not in use.
  • Page 33: Kn1132V / Kn2132Va / Kn4132Va / Kn8132V Front View

    Chapter 1. Introduction KN1132V / KN2132VA / KN4132VA / KN8132V Front View KN2140VA / KN4140VA Front View KN4164V / KN8164V Front View...
  • Page 34 KVM over IP User Manual Component Description power LED Lights BLUE when the unit is powered on and indicates which of the two power sources are available. port LEDs The port LEDs provide status information about their corresponding KVM Ports. ...
  • Page 35 Chapter 1. Introduction Component Description  port switching Press PORT DOWN to manually switch from the current port buttons to the previous port on the installation.  Press PORT UP to manually switch from the current port to the next port on the installation.
  • Page 36: Kn2116Va / Kn4116Va / Kn8116V Rear View

    KVM over IP User Manual KN2116VA / KN4116VA / KN8116V Rear View KN1132V / KN2132VA / KN4132VA / KN8132V Rear View KN4164V / KN8164V Rear View...
  • Page 37 Chapter 1. Introduction Component Description grounding The wire used to ground the unit connects here. terminal power switches These standard slide switches power the unit on and off. secondary LAN The cable that connects the unit to the backup network port interface (10/100/1000 Mbps) plugs in here.
  • Page 38: Kn2124Va / Kn4124Va Rear View

    KVM over IP User Manual KN2124VA / KN4124VA Rear View KN2140VA / KN4140VA Rear View...
  • Page 39 Chapter 1. Introduction Component Description grounding The wire used to ground the unit connects here. terminal power switch These standard slide switches power the unit on and off. secondary LAN The cable that connects the unit to the backup network port interface (10/100/1000 Mbps) plugs in here.
  • Page 40: Kn1132Vb / Kn8032Vb Front View

    KVM over IP User Manual KN1132VB / KN8032VB Front View KN1132VB / KN8032VB Rear View 13 11 KN8064VB Front View KN8064VB Rear View 13 11...
  • Page 41 Chapter 1. Introduction Component Description power LED Lights Green when the unit is powered on and indicates which of the two power sources are available. port LEDs The port LEDs provide status information about their corresponding KVM Ports.  GREEN: The computer attached to the port is Online. ...
  • Page 42 KVM over IP User Manual Component Description  port switching Press PORT DOWN to manually switch from the current port buttons to the previous port on the installation.  Press PORT UP to manually switch from the current port to the next port on the installation.
  • Page 43: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup Overview For convenience and flexibility that allows USB interfaces, as well as multiple platforms, the KVM over IP switch design utilizes KVM Adapter Cables, that serve as intermediaries between the switch and the connected devices (see Adapter Cable Connection Diagram, page 39 for details).
  • Page 44: Stacking And Rack Mount

    KVM over IP User Manual Stacking and Rack Mount The KVM over IP switch can be stacked on the desktop or rack mounted in a variety of ways. The following sections take you through the procedures for each method. Stacking The KVM over IP switch can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables.
  • Page 45: Kn2116Va / Kn4116Va / Kn2124Va / Kn4124Va / Kn1132V / Kn1132Vb / Kn2132Va / Kn4132Va / Kn8032Vb / Kn8132V / Kn2140Va / Kn4140Va / Kn4164V / Kn8064Vb / Kn8164V / Kn8116V Rack Mounting

    Chapter 2. Hardware Setup KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN1132VB / KN2132VA / KN4132VA / KN8032VB / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8064VB / KN8164V / KN8116V Rack Mounting The KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN1132VB / KN2132VA / KN4132VA / KN8032VB / KN8132V / KN2140VA / KN4140VA / KN8116V can be mounted in a 19"...
  • Page 46 KVM over IP User Manual 3. Position the device in the front of the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rack. Note: Cage nuts are provided for racks that are not pre-threaded.
  • Page 47: Rack Mount - Rear

    Chapter 2. Hardware Setup Rack Mount - Rear To mount the unit at the rear of the rack, do the following: 1. Remove the two screws at the rear of the unit. Phillips head hex M3 x 5 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the rear of the unit.
  • Page 48 KVM over IP User Manual 3. Position the device in the rack and align the holes in the mounting brackets with the holes in the rack. 4. Screw the mounting brackets to the rear of the rack. Note: Cage nuts are provided for racks that are not prethreaded.
  • Page 49: Kn2124Va / Kn4124Va / Kn2140Va / Kn4140Va Single-Stage Installation

    Chapter 2. Hardware Setup KN2124VA / KN4124VA / KN2140VA / KN4140VA Single-Stage Installation In a single-stage installation, no additional switches are cascaded from the original switch. To set up a single-stage installation, refer to the installation diagrams starting on page 31 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.
  • Page 50: Single-Stage Installation Diagram

    KVM switch. To enable dual power, turn on both power switches. Note: If you are connecting the power to a UPS or an ATEN PN9108/ PN0108, be sure to use the utility power cords supplied with your package instead of standard power cords.
  • Page 51: Kn2116Va / Kn4116Va / Kn1132V / Kn2132Va / Kn4132Va / Kn8132V / Kn4164V / Kn8164V / Kn8116V Single-Stage Installation

    Chapter 2. Hardware Setup KN2116VA / KN4116VA / KN1132V / KN2132VA / KN4132VA / KN8132V / KN4164V / KN8164V / KN8116V Single-Stage Installation In a single-stage installation, no additional switches are cascaded from the original switch. To set up a single-stage installation, refer to the installation diagrams starting on page 35 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.
  • Page 52 KVM switch. To enable dual power, turn on both power switches. Note: If you are connecting the power to a UPS or an ATEN PN9108/ PN0108, be sure to use the utility power cords supplied with your package instead of standard power cords.
  • Page 53: Single-Stage Installation Diagram

    Chapter 2. Hardware Setup Single-Stage Installation Diagram PN0108 Serial Device Modem Note: The diagram above shows an installation with the KN8132V. Installing other KN8 Series switches is same as the KN8132V and only differs in that it provides additional KVM ports.
  • Page 54: Kn1132Vb / Kn8032Vb / Kn8064Vb Single-Stage Installation

    KVM over IP User Manual KN1132VB / KN8032VB / KN8064VB Single-Stage Installation In a single-stage installation, no additional switches are cascaded from the original switch. To set up a single-stage installation, refer to the installation diagrams starting on page 38 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.
  • Page 55 Chapter 2. Hardware Setup 4. Connect the connectors on the KVM adapter into the appropriate ports on the server you are installing. 5. Connect an Ethernet cable to the unit’s primary LAN port. 6. (Optional) Connect another Ethernet cable to the unit’s secondary LAN port.
  • Page 56: Single-Stage Installation Diagram

    KVM over IP User Manual Single-Stage Installation Diagram Network Console Laptop Station Remote User Ethernet KN8032VB (Rear) Power Power RS-232 VGA / HDMI Cat 5e/6 KVM Adaptor Power Cords Modem Monitors Keyboard / Mouse Local User PC x 32 Serial Console Device (Router, Switch)
  • Page 57: Adapter Cable Connection Diagram

    Chapter 2. Hardware Setup Adapter Cable Connection Diagram KA7120 KA7177 KA7170 KA7130 KA7140 KA7176 KA7175...
  • Page 58: Adapter Cable Connection Diagram Cont

    KVM over IP User Manual Adapter Cable Connection Diagram cont. KA7166 KA7178 KA7168 KA7188 KA7169 KA7189...
  • Page 59: Two-Stage Installation

    Chapter 2. Hardware Setup Two-Stage Installation To control even more servers, up to 16/32 additional KVM switches can be cascaded from the KVM ports of the original KVM over IP switch. As many as 384 servers (KN2124VA / KN4124VA) or 512 servers (KN2116VA / KN4116VA / KN1132V / KN1132VB / KN2132VA / KN4132VA / KN8032VB / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8064VB / KN8164V / KN8116V) can be controlled in a complete two-stage installation.
  • Page 60: Two-Stage Installation Diagram

    KVM over IP User Manual Note: The Power On sequence requires that all Second Stage switches be powered on first. After all Second Stage switches are powered on, the First Stage switch can be powered on. After all the switches are powered on, the servers can be powered on.
  • Page 61: Two-Stage Installation With Cm1164A & Cm1284

    Chapter 2. Hardware Setup Two-Stage Installation with CM1164A & CM1284 The KVM over IP Switches can be cascaded from a single CM1164A or CM1284 for a locally centralized control up to 4 KVM over IP Switches (KN2124VA / KN4124VA/KN2116VA / KN4116VA / KN1132V / KN1132VB / KN2132VA / KN4132VA / KN8032VB / KN8132V / KN2140VA / KN4140VA / KN4164V / KN8064VB / KN8164V / KN8116V) in a complete two-stage installation.
  • Page 62: Two-Stage Installation With Cm1164A & Cm1284 Diagram

    KVM over IP User Manual 6. Repeat steps 3, 4, and 5 for any additional Second Stage KVM over IP Switches you wish to connect. 7. Power on the Second Stage unit(s), then power on the First Stage unit. 8. Turn on the power to all the servers. Note: The Power On sequence requires that all Second Stage switches be powered on first.
  • Page 63: Securing The Cables

    Chapter 2. Hardware Setup Securing the Cables For added safety, use ATEN Lok-U-Plug cable holders to secure the cables of your powered devices in place on the KVM over IP switches. Secure the cable holders using the specially designed holes around the individual power outlets, as shown below: Note: 1.
  • Page 64: Channel Forwarding

    KVM over IP User Manual Channel Forwarding These KN Series switches can utilize KA7178 adapters to connect a server to two KVM switches to provide Channel Forwarding with redundancy. Channel Forwarding adds up to 8 additional remote connections to the server and redundancy in case a switch goes off-line.
  • Page 65: Configure Channel Forwarding

    Chapter 2. Hardware Setup Configure Channel Forwarding To set up Channel Forwarding, do the following: 1. Click the Maintenance tab. 2. Select Terminal on the menu bar. 3. Use the command line to configure Channel Forwarding on the primary and secondary KVM switch: To enable Channel Forwarding on the primary switch, type: setvchannelmode 1 To set the primary switches' IP address, on the secondary switch, type:...
  • Page 66: Pdu Installation

    KVM over IP User Manual PDU Installation ATEN PDU products are intelligent Power Distribution Units that offer outlet level control combined with remote access to give IT administrators the ability to power control devices attached to the unit from practically any location via a TCP/IP connection.
  • Page 67 Chapter 2. Hardware Setup 4. Next, connect the PDU (Console PON IN) directly to the KVM over IP switch (PON). 5. Following this, using the KVM over IP switch GUI, browse to Device Management, then to ANMS. In Authentication, uncheck CC Management. 6.
  • Page 68 KVM over IP User Manual The power outlet permission will then be assigned to the port you selected, as shown below.
  • Page 69: Hot Plugging

    Chapter 2. Hardware Setup Hot Plugging KVM over IP switches support hot plugging – components can be removed and added back into the installation by unplugging and replugging cables from the ports without the need to shut the unit down. Note: If the server’s Operating System does not support hot plugging, this function may not work properly.
  • Page 70: Port Id Numbering

    KVM over IP User Manual Port ID Numbering Each server on the installation is assigned a unique Port ID. Its Port ID is a one or two segment number that is determined as follows:  A server attached to a First Stage unit has a one segment Port ID (from 1– 64) that corresponds to the KVM Port number that it is connected to.
  • Page 71: Chapter 3. Super Administrator Setup

    Chapter 3 Super Administrator Setup Overview This chapter discusses the administrative procedures that the Super Administrator performs to get the KVM over IP switch set up for the first time. First Time Setup Once the KVM over IP switch has been cabled up, the Super Administrator needs to set the unit up for user operation.
  • Page 72 KVM over IP User Manual After you successfully log in, the Local Console Main Page appears:...
  • Page 73: Network Setup

    Chapter 3. Super Administrator Setup Network Setup To set up the network, do the following: 1. Click the Device Management tab. 2. Select the Network tab. 3. Fill in the fields according to the information provided under Network, page 184.
  • Page 74: Changing The Super Administrator Login

    KVM over IP User Manual Changing the Super Administrator Login To change the default Super Administrator Username and Password, do the following: 1. At the top of the screen, click the User Management tab. The User Management page has a list of Users and Groups in the Sidebar on the left.
  • Page 75 Chapter 3. Super Administrator Setup 2. Click administrator in the left panel. The User Information page appears: 3. Change the Username and Password to something unique. 4. Enter the password again in the Confirm Password field to confirm it is correct.
  • Page 76: Moving On

    KVM over IP User Manual Moving On After setting up the network and changing the default Super Administrator password, you can proceed to other administration activities. These include User Management, Device Management, and Firmware Upgrade Maintenance. These activities can be accomplished using any of the KVM over IP switch’s GUI utilities.
  • Page 77: Chapter 4 Logging In

    Chapter 4 Logging In Overview KVM over IP switches can be accessed from a local console; an Internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the KVM over IP switch’s authentication procedure requires you to submit a valid username and password.
  • Page 78: Browser Login

    KVM over IP User Manual Browser Login KVM over IP switches can be accessed via an Internet browser running on any platform. To access the switch, do the following: 1. Open the browser and specify the IP address of the switch you want to access in the browser's location bar.
  • Page 79: Windows Client Ap Login

    Chapter 4. Logging In Windows Client AP Login In some cases, the Administrator may not want the KVM over IP switch to be available via browser access. The Windows AP Client allows direct remote access to Windows systems users, without having to go through a browser (although you initially download the Windows AP Client program from the browser page –...
  • Page 80: The Windows Client Ap Connection Screen

    KVM over IP User Manual The Windows Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Menu Bar The Menu Bar contains two items: File and Help.  The File Menu allows the operator to Create, Save, and Open user created Work files see The File Menu, page 64...
  • Page 81: Connecting - Windows Client Ap

    Chapter 4. Logging In Connecting – Windows Client AP To connect to a KVM over IP switch do the following: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
  • Page 82: The File Menu

    KVM over IP User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.
  • Page 83: Java Client Ap Login

    Chapter 4. Logging In Java Client AP Login In those cases in which the Administrator does not want the KVM over IP switch to be available via browser access, but the local client users aren’t running Windows, the Java AP Client provides direct remote access to non-Windows systems users (although you initially download the Java AP Client program from the browser page –...
  • Page 84: The Java Client Ap Connection Screen

    KVM over IP User Manual The Java Client AP Connection Screen A description of the Connection Screen is given in the following table: Item Description Server List Each time the JavaClient.jar file is run, it searches the User's local LAN segment for KVM over IP switches, and lists whichever ones it finds in this box.
  • Page 85: Connecting - Java Client Ap

    Chapter 4. Logging In Connecting – Java Client AP To connect to a KVM over IP switch do the following:: 1. From the Server List box, double-click the device that you wish to connect to. – Or – Specify its IP address and port number in the Server IP and Port input boxes.
  • Page 86 KVM over IP User Manual This Page Intentionally Left Blank...
  • Page 87: Chapter 5. The User Interface

    Chapter 5 The User Interface Overview Once you have successfully logged in, the KVM over IP switch’s user interface Main Page appears. The look of the page varies slightly, depending on which method you used to log in. Each of the interfaces is described in the sections that follow.
  • Page 88: Page Components

    Manufacturing Number The “MFG Number” (Manufacturing Number) is an internal serial number used by ATEN’s factory and technical support staff to identify products. This number does not affect products’ warranty. If your product requires after-sales services, you may provide the MFG Number to ATEN’s sales or technical...
  • Page 89: The Tab Bar

    Chapter 5. The User Interface The Tab Bar The number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s type (Super Administrator, Administrator, User) and the permissions assigned when the user’s account was created. The functions associated with each of the icons are explained in the table below: Icon Function...
  • Page 90: The Ap Gui Main Page

    KVM over IP User Manual The AP GUI Main Page With WinClient AP, and Java Client AP access, once users log in (see Logging In, page 59), the GUI Main Page comes up: The GUI Main Page is similar to that of the Web Browser. The differences between them are as follows: 1.
  • Page 91 Chapter 5. The User Interface 5. The GUI can be navigated via the keyboard as shown in the table, below: Keys Action Ctrl + P Opens the Port Access page. Ctrl + U Opens the User Management page. Ctrl + D Opens the Device Management page.
  • Page 92: The Local Console Gui Main Page

    KVM over IP User Manual The Local Console GUI Main Page The Local Console GUI Main Page is similar to the Java and Windows AP GUI Main Page: The major difference is that the Local Console Main Page doesn’t have a tab for Download.
  • Page 93: Mounting Virtual Media Locally

    Chapter 5. The User Interface Mounting Virtual Media Locally Local console supports virtual media mounting. To mount a virtual media, do the following: 1. Plug the USB flash drive into the target server locally. 2. On your local console, right-click the server in the sidebar and click Mount, as illustrated below.
  • Page 94: The Control Panel

    KVM over IP User Manual The Control Panel WinClient Control Panel Since the WinClient Control Panel (for the ActiveX Web Viewer and WinClient AP) contains the most complete functionality, this section describes the WinClient Control Panel. Although the Java Control Panel (for the Web Viewer and Java Client AP) does not enable all of the features that this one does, the functions that they do share are the same, and you can refer to the information described here when using it.
  • Page 95 Chapter 5. The User Interface  Right click anywhere on the control panel will also bring up the menu- style version of the control panel toolbar. These functions are discussed in the sections that follow.  To move the Control Panel to a different location on the screen, click and hold your mouse pointer on the second row, then drag the Control Panel to a desired location.
  • Page 96: Winclient Control Panel Functions

    KVM over IP User Manual WinClient Control Panel Functions The Control Panel functions are described in the table below. Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally.
  • Page 97 Chapter 5. The User Interface Click to toggle Automatic or Manual mouse sync. √  When the selection is Automatic, a green appears on the icon.  When the selection is Manual, a red X appears on the icon. See Mouse DynaSync Mode, page 107 for a complete explanation of this feature.
  • Page 98: Macros

    KVM over IP User Manual Macros The Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros. Each of these functions is described in the following sections. Hotkeys Various actions related to manipulating the remote server can be accomplished with hotkeys.
  • Page 99 Chapter 5. The User Interface An explanation of the Hotkey actions is given in the table below: Action Explanation Exit Remote Breaks the connection to the KVM over IP switch and returns you Location to local client computer operation. This is equivalent to clicking the Exit icon on the Control Panel.
  • Page 100: User Macros

    KVM over IP User Manual User Macros User Macros are created to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:...
  • Page 101 Chapter 5. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.  To pause macro recording, click Pause. To resume, click Record. ...
  • Page 102 KVM over IP User Manual Chinese character obtained via keyboard switching is not recorded. 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
  • Page 103 Chapter 5. The User Interface After creating your macros, you can run them in any of three ways: 1. By using the hotkey (if one was assigned). 2. By opening the Macro List on the Control Panel and clicking the one you want (see page 79).
  • Page 104: System Macros

    KVM over IP User Manual Note: 1. Information about the Search function is given on page 86. 2. User Macros are stored on the Local Client computer of each user. Therefore, there is no limitation on the of number of macros, the size of the macro names, or makeup of the hotkey combinations that invoke them ...
  • Page 105 Chapter 5. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro.  To pause macro recording, click Pause. To resume, click Pause again. ...
  • Page 106 KVM over IP User Manual 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
  • Page 107: Video Settings

    Chapter 5. The User Interface Video Settings Clicking the Hammer icon on the Control Panel brings up the Basic Video Settings dialog box with basic settings. The options in the basic dialog box allow you to adjust the Screen Position, set Auto Sync, and slide the Performance bar setting.
  • Page 108 KVM over IP User Manual Advanced Video Settings The meanings of the video adjustment options are given in the table below: Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons. Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the...
  • Page 109 Chapter 5. The User Interface Options Usage Drag the slider bars to adjust the RGB (Red, Green, Blue) values. When a RGB value is increased, the RGB component of the image is correspondingly increased. If you enable Set to Grayscale, the remote video display is changed to grayscale.
  • Page 110: Bandwidth Considerations

    KVM over IP User Manual Options Usage Color Depth This setting determines the richness of the video display by adjusting Control the amount of color information. Preset / Using the Preset and Custom buttons allow you to set and save Custom custom video settings, and revert back to default video settings.
  • Page 111: Network Bandwidth Information For Kvm Sessions

    Chapter 5. The User Interface Network Bandwidth Information for KVM Sessions For network bandwidth management, under ideal circumstances, a KVM session of a full-screen video display at 1920x1080 @60Hz will take up approximately 64Mbps. However, since the network environment of each station/session varies, the aforementioned information proposes what is ideal but does not warrant the smoothness/quality for each session.
  • Page 112: Gamma Adjustment

    KVM over IP User Manual Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Settings dialog box.  Under Advanced configuration, there are ten preset and four user-defined levels to choose from.
  • Page 113: The Message Board

    Chapter 5. The User Interface The Message Board The KVM over IP switch supports multiple user logins, which may cause access conflicts. To alleviate the problem, a message board has been provided, which allows users to communicate with each other: Button Bar The buttons on the Button Bar are toggles.
  • Page 114: Message Display Panel

    KVM over IP User Manual Message Pop-up. A checkbox is available to enable / disable message pop-up when a message is received. Message Display Panel Messages that users post to the board - as well as system messages - display in this panel.
  • Page 115: Virtual Media

    Chapter 5. The User Interface Virtual Media The Virtual Media feature allows a drive, folder, image file, removable disk, or smart card reader on a user’s system to appear and act as if it were installed on the remote server. The Virtual Media icon changes depending on the status of the virtual media function, as shown in the table below: Icon...
  • Page 116 KVM over IP User Manual Depending on your selection, additional dialog boxes appear to enable you to select the drive, ISO file, folder, or removable disk you desire. See Virtual Media Support, page 319 for a list of supported virtual media types, and details about mounting them.
  • Page 117: Mounting Virtual Media - Drag And Drop

    Chapter 5. The User Interface 6. To remove an entry from the list, select it and click Remove. 7. After you have made your media source selections, click Mount. The dialog box closes. The virtual media devices that you have selected are redirected to the remote server, where they show up as drives, files, folders, etc.
  • Page 118 KVM over IP User Manual 2. Open an Explorer window on the local computer and select the media source you want to mount, then hold a left-click with the mouse to drag and drop the virtual media source to the remote view window, as shown below: ...
  • Page 119 Chapter 5. The User Interface 4. The virtual media devices that you have dragged and dropped are redirected to the remote server, where they show up as drives, files, folders, etc. on the remote server’s file system. Note: If a redirected device cannot be written to, it appears in gray. Once mounted, you can treat the virtual media as if they really existed on the remote server –...
  • Page 120: Zoom

    KVM over IP User Manual Zoom The Zoom icon controls the zoom factor for the remote view window. Settings are as follows: Setting Description 100% Sizes and displays the remote view window at 100%. Sizes and displays the remote view window at 75%. Sizes and displays the remote view window at 50%.
  • Page 121: The On-Screen Keyboard

    Chapter 5. The User Interface The On-Screen Keyboard The KVM over IP switch supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to change the configuration settings for either system.
  • Page 122: Selecting Platforms

    KVM over IP User Manual Selecting Platforms The On-screen Keyboard supports the Sun platform as well as the PC. To select the platform, do the following: 1. Click the down arrow next to the currently selected platform, to drop down the platform list.
  • Page 123: Mouse Pointer Type

    Chapter 5. The User Interface Mouse Pointer Type KVM over IP switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1. Before accessing a port, only Dual and Crosshairs are available for the Windows Viewers.
  • Page 124: Extended Displays

    KVM over IP User Manual Extended Displays The Extended Displays icon provides the ability to view the screens in an extended display setup. When you click the icon, the Display Panel window appears with the extended screens, as shown here: The size and number of screens in the Display Panel window depends on how the setup is configured.
  • Page 125: Mouse Dynasync Mode

    Chapter 5. The User Interface Mouse DynaSync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
  • Page 126: Mac And Linux Considerations

    KVM over IP User Manual Mac and Linux Considerations  For Mac OS versions 10.4.11 or later, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. To select Mac 2, right click in the text area of the →...
  • Page 127: Control Panel Configuration

    Chapter 5. The User Interface Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings: The organization of the dialog box is described in the table, below: Item Description Customize...
  • Page 128 KVM over IP User Manual Item Description  Screen Options If Full Screen Mode is enabled, the remote display fills the entire screen.  If Full Screen Mode is not enabled, the remote display appears as a window on the local desktop. If the remote screen is larger than what is able to fit in the window, move the mouse pointer to the screen border that is closest to the area you want to view and the screen will scroll.
  • Page 129 Chapter 5. The User Interface Item Description Window Title You may choose the information you wish to be displayed on the window title. The available options include the following:  Port Name  Port Name/Resolution/Frame Rate/Bandwidth  Device Name (IP)/Port Name ...
  • Page 130: The Java Control Panel

    KVM over IP User Manual The Java Control Panel The Java Client Viewer and Java Client AP Control Panel is similar to the one used by the WinClient: The major differences between them are:  In the Macros dialog box, Toggle Mouse Display is not available. ...
  • Page 131: The Web Client Control Panel

    Chapter 5. The User Interface The Web Client Control Panel The Web Client control panel is a simpler version of the WinClient control panel as shown below: Note: The OSD Hotkey is no supported under WebClient, see User Preferences, page 140 for more information. Functions Icon Function...
  • Page 132 KVM over IP User Manual Click for a drop-down menu of the available online port(s) and click to select the port you wish to connect to. Click to send a Ctrl+Alt+Del signal to the remote system. Click for the on-screen English keyboard (Refer to Web Client On- Screen Keyboard, page 116 for more information).
  • Page 133: Web Client Video Settings

    Chapter 5. The User Interface Web Client Video Settings Clicking this icon will bring up the web client video settings as shown below: The options are described in the table below: Options Usage Performance Use the slide bar to select the type of Internet connection that the local client computer uses.
  • Page 134: Web Client On-Screen Keyboard

    KVM over IP User Manual Web Client On-Screen Keyboard Click this icon to bring up the on-screen English keyboard: Web Client Mouse Pointer Type KVM over IP switches offer a number of mouse pointer options when working in the remote display. Click this icon to select from the available choices: Note: 1.
  • Page 135: Virtual Media

    Chapter 5. The User Interface Virtual Media To set up a Virtual Media device, do the following: 1. Click the Virtual Media icon to bring up the Virtual Media Control. Note: 1. For Internet Explorer web browser, only ISO file is supported. 2.
  • Page 136: Web Client Mouse Sync Mode

    KVM over IP User Manual Web Client Mouse Sync Mode Synchronization of the local and remote mouse pointers is accomplished either automatically or manually. Automatic Mouse Synchronization (DynaSync) Mouse DynaSync provides automatic locked-in synching of the remote and local mouse pointers – eliminating the need to constantly resync the two movements.
  • Page 137: Mac And Linux Considerations

    Chapter 5. The User Interface Mac and Linux Considerations  For Mac OS versions 10.4.11 or later, there is a second DynaSync setting to choose from. If the default Mouse DynaSync result is not satisfactory, try the Mac 2 setting. ...
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  • Page 139: Chapter 6 Port Access

    Chapter 6 Port Access Overview When you log in to the switch, the Port Access page comes up with the KVM over IP switch’s KVM Connections page displayed. Browser GUI...
  • Page 140: Ap Gui

    KVM over IP User Manual AP GUI The Connections page is organized into several main areas. All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. In addition to KVM over IP device listings, if any Blade Servers have been deployed, they are listed separately below the KVM over IP devices.
  • Page 141: The Sidebar

    Chapter 6. Port Access The Sidebar All KVM switches and Blade Servers – including their ports and outlets – are listed in a tree structure in the Sidebar at the left of the screen: The Sidebar Tree Structure The characteristics of the Sidebar tree structure are the following: ...
  • Page 142: Scan

    KVM over IP User Manual  Outlets that are On have their icons in Amber; the icons are Gray for outlets that are Off.  To access and operate a port, double-click its icon. Port operation details are discussed in Chapter 12, Port Operation. Note: 1.
  • Page 143: Filter

    Chapter 6. Port Access Filter Filter allows you to control the number and type of ports that display in the Sidebar, as well as which ports get scanned when Auto Scan and Array Modes are invoked (see Scan and Array, above). When you click Filter, the bottom of the panel changes to look similar to the image, below: The meanings of the choices are explained in the following table: Choices...
  • Page 144: Sidebar Utilities

    KVM over IP User Manual Sidebar Utilities The AP GUI version Port Access Connections page provides a convenient method to work with the Sidebar tree. When you right-click an item, a list with various options pops up: Note: The screenshot shows an example of just one of the pop-ups that can appear.
  • Page 145: Port/Outlet Naming

    Chapter 6. Port Access Port/Outlet Naming For convenience – especially in large installations with many devices, ports and outlets – administrators and users with port configuration permission, can give each port or outlet a name. To assign, modify or delete a name, do the following: 1.
  • Page 146 KVM over IP User Manual 3. When you have finished editing the name, press [Enter] or click anywhere outside of the input box to complete the operation.
  • Page 147: Kvm Devices And Ports - Connections Page

    Chapter 6. Port Access KVM Devices and Ports – Connections Page For KVM over IP switches, the Connections page displays port status information at the device level, and port connection configuration options at the port level. Device Level When a KVM over IP switch is selected in the Sidebar, the Connections page displays a list of ports for the device that the user is authorized to access or view.
  • Page 148: Port Level

    KVM over IP User Manual Port Level When a port is selected in the Sidebar, the Connections page changes to display the port connection and configuration options: The screen is divided into two major panels, as described in the sections that follow.
  • Page 149: Associated Links

    Chapter 6. Port Access Associated Links The Associated Links panel displays ports that have been associated with the → currently selected port. Associations are configured on the Port Access Port → Configuration Associated Links page (see page 154 for details). Blade Servers –...
  • Page 150: Associating Ports

    KVM over IP User Manual For IBM and Dell blade servers, the entire chassis gets associated with a port, and each blade in the chassis will appear in the tree as a child port of the associated port – as in port 08 in the screenshot at the right. For HP blade servers, associations are made on a blade by blade basis.
  • Page 151 Chapter 6. Port Access 2. Click Associate. 3. In the pop-up Associate Port window, select the blade server or individual blade that you want to associate with the selected port. 4. Click Save. After the association completes successfully, the blade icon appears as the port indicator in the Sidebar tree.
  • Page 152: Main Panel Blade View

    KVM over IP User Manual Main Panel Blade View At the bottom of the Device View main panel is a button labeled Blade View. This is a button that toggles the main panel between the two views. Click it to bring up the main panel in Blade View: Blade View lists all of the blade servers and individual blades that are installed on the system, and the ports (if any) that they are associated with.
  • Page 153: Unassociating Ports

    Chapter 6. Port Access Unassociating Ports To break the association between a port and a blade server or individual blade, select the association in the main panel and click Unassociate.
  • Page 154: History

    KVM over IP User Manual History The History page provides a record of each time that a port was accessed. It provides quick access to the most recently used ports. You can access a port shown in the main panel by double-clicking it. ...
  • Page 155: Favorites

    Chapter 6. Port Access Favorites The Favorites page is similar to a bookmarks feature. Ports that you frequently access can be saved in a list here. Simply open this page and select the port – rather than hunting for it in the Sidebar. This feature is especially handy on large, crowded installations: Adding a Favorite To add a port to the favorites, do the following:...
  • Page 156: Modifying A Favorite

    KVM over IP User Manual 2. This will be a container to hold your port entries. Click inside the text entry box to erase Untitled Favorite and key in an appropriate name, then click on any empty space in the main panel. 3.
  • Page 157 Chapter 6. Port Access procedure as the one described for port naming (see Port/Outlet Naming, page 127). – or – Select the Favorite in the main panel, then click Modify at the bottom of the main panel.
  • Page 158: User Preferences

    KVM over IP User Manual User Preferences The User Preferences page allows users to set up their own, individual, working environments. The switch stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that was keyed into the Login dialog box: The page settings are explained in the following table: Setting...
  • Page 159 Chapter 6. Port Access Setting Function Scan Duration Determines how long the focus dwells on each port as it cycles through the selected ports in Auto Scan Mode (see Auto Scanning, page 240). Key in a value from 1—255 seconds. The default is 5 seconds;...
  • Page 160: Viewer Preference

    KVM over IP User Manual 2. The local console’s User Preferences page additionally (and exclusively) provides the Beeper setting for users to turn the device’s beeper on (default) or off. Viewer Preference This section only appears in the browser version of the User Preferences page and is mainly concerned with the automatic viewer selection of the system.
  • Page 161: Sessions

    Chapter 6. Port Access Sessions The Session page lets the administrator and users with User Management permissions see at a glance which users are currently logged into the KVM over IP switch, and provides information about each of their sessions. Note: 1.
  • Page 162: Access

    KVM over IP User Manual Access Administrators use the Access page to set user and group access and configuration rights for switches and ports. Note: The Access page only appears for those users with User Management permissions. It isn’t available for other users. Device Level Browser GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one shown below:...
  • Page 163: Port Level Browser Gui Interface

    Chapter 6. Port Access 3. Select the port you want to receive the permissions. 4. Click Paste.  When you have finished making your configuration changes, click Save. Port Level Browser GUI Interface If a port is chosen in the Sidebar, the Main panel looks similar to the one shown below: The port access settings are explained in the following table: Name...
  • Page 164 KVM over IP User Manual Mount USB The Mount USB column is where permission to mount Virtual Media devices on remote servers is configured. To cycle through the choices, click the icon in the row that corresponds to the user you want to configure.
  • Page 165: Device Level Ap Gui Interface

    Chapter 6. Port Access Device Level AP GUI Interface If a switch is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 144), with the exception that there are filters at the top of the columns.
  • Page 166: Port Level Ap Gui Interface

    KVM over IP User Manual Port Level AP GUI Interface If a port is chosen in the Sidebar, the Main panel looks similar to the one below: The page is essentially the same as the one for the Browser GUI (see page 145), with the exception that there are filters at the top of the columns.
  • Page 167: Saving Changes

    Chapter 6. Port Access Filter Description Mount All Users and Groups appear in the list. Full Access Only Users and Groups with Full Access Mount USB permissions appear in the list. Read Only Only Users and Groups with Read Only Mount USB permissions appear in the list.
  • Page 168: Port Configuration

    KVM over IP User Manual Port Configuration Device Level When a device is selected in the Sidebar, there are two items available under Port Configuration on the Port Properties page: Edit Port Properties and Occupy Timeout. The Occupy Timeout field sets a time threshold for users on ports whose Access Mode has been set to Occupy (see Access Mode, page 153).
  • Page 169 Chapter 6. Port Access Select a port in the list and then click a column (Access Mode, Port OS, OS Language) to open the drop-down menu and choose one of the options described in the table: Column Description Name Lists the name of each individual port under the switch. Access Defines how the port is to be accessed when multiple users have logged Mode...
  • Page 170: Port Level

    KVM over IP User Manual Port Level Port Properties When a port is selected in the Sidebar, the Port Properties page looks similar to the one below:  The Status panel provides information as to whether or not the port is online or offline;...
  • Page 171 Chapter 6. Port Access An explanation of the configuration fields is given in the table, below: Field Explanation Port OS Specifies the operating system that the server on the connected port is using. Choices are Win, Mac, Sun, and Other. The default is Win.
  • Page 172: Associated Links

    KVM over IP User Manual Associated Links The Associated Links page provides a method of associating other ports on the same switch to the selected port. This function is primarily intended to be used when connecting both KVM and serial ports (KA7140) from a single server to the switch.
  • Page 173: Multiple View

    Chapter 6. Port Access Multiple View The Multiple View page is used to set up viewing of extended monitors for remote KVM sessions. Up to four displays from one computer can be connected to the KVM switch and viewed separately in a remote session. When the Multiple View page comes up, it looks similar to the one below: Setting up Extended Displays: 1.
  • Page 174 KVM over IP User Manual Next configure the KVM ports connected to the extended displays, by doing the following: 2. From the Extended Display page, click Add. 3. The Setup Extended Display Setting window appears with a list of the KVM ports.
  • Page 175 Chapter 6. Port Access Option Usage Port List Shows the KVM ports added for extended view. Up to four KVM ports can be added and all must be connected to the same computer. Number: Lists the order in which each KVM port will be shown in the Preview Window, from left to right.
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  • Page 177: Chapter 7. User Management

    Chapter 7 User Management Overview When you select the User Management tab the screen comes up with the Users page displayed: Browser GUI AP GUI...
  • Page 178 KVM over IP User Manual The page is organized into two main areas: the Sidebar at the left, and the large main panel at the right.  Users and groups appear in the panel at the left of the page. The large panel at the right provides more detailed information at-a-glance for each.
  • Page 179: Users

    Chapter 7. User Management Users The KVM over IP switch supports three types of user, as shown in the table, bellow: User Type Role Super Administrator Access and manage ports and devices. Manage Users, and Groups. Configure the overall installation. Configure personal working environment.
  • Page 180 KVM over IP User Manual 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Username From 1 to16 characters are allowed depending on the Account Policy settings. See Encryption, page 202. Password From 0 to 32 characters are allowed depending on the Account Policy settings.
  • Page 181 Chapter 7. User Management Field Description  Permissions Enabling Device Management allows a user to configure and control the settings for overall KVM over IP switch operations (see Device Management, page 179).  Enabling Port Configuration allows a user to configure and Note: For ordinary control the settings for individual ports (see Port users, in addition to...
  • Page 182 KVM over IP User Manual Field Description Status Status allows you to control the user’s account and access to the installation, as follows:  Disable Account lets you suspend a user’s account without actually deleting it, so that it can be easily reinstated in the future.
  • Page 183: Modifying User Accounts

    Chapter 7. User Management 7. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well.  The Sidebar Users list can expand and collapse. If the list is expanded, click the minus symbol ( –...
  • Page 184: Groups

    KVM over IP User Manual Groups Groups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone who is a member of the group, administrators need only set them once for the group, instead of having to set them for each user individually.
  • Page 185 Chapter 7. User Management 3. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below: Field Description Group Name A maximum of 16 characters is allowed. Description Additional information about the user that you may wish to include.
  • Page 186: Modifying Groups

    KVM over IP User Manual Modifying Groups To modify a group, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2. In the Group notebook that comes up, make your changes, then click Save. Note: The Group page is discussed on page 166;...
  • Page 187: Users And Groups

    Chapter 7. User Management Users and Groups There are two ways to manage users and groups: from the Users notebook; and from the Group notebook. Note: Before you can assign users to groups, you must first create them. See Adding Users, page 161 for details. Assigning Users to a Group To assign a user to a group from the User’s notebook, do the following: 1.
  • Page 188: Removing Users From A Group

    KVM over IP User Manual Removing Users from a Group To remove a user from a group from the User’s notebook, do the following: 1. In the Sidebar User list, click the user’s name – or – In the main panel, select the user’s name and click Modify. 2.
  • Page 189: Assigning Users To A Group

    Chapter 7. User Management Assigning Users to a Group To assign a user to a group from the Group notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2.
  • Page 190: Removing Users From A Group

    KVM over IP User Manual Removing Users from a Group To remove a user from a group from the Group’s notebook, do the following: 1. In the Sidebar Group list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2.
  • Page 191: Device Assignment

    Chapter 7. User Management Device Assignment When a user logs in to the KVM over IP switch, the interface comes up with the Port Access page displayed. All the ports that the user is permitted to access are listed in the Sidebar at the left of the page. Access permissions for those ports and the devices connected to them are assigned on a port-by-port basis from the User or Group list on the Sidebar of the User Management page.
  • Page 192 KVM over IP User Manual 3. Make your permission settings for each port according to the information provided below: Name: Each port accessible to the user is listed under the Names column. Access: The Access column is where device access rights are set. Click the icon in the row that corresponds to the port you want to configure to cycle through the choices.
  • Page 193: Filters

    Chapter 7. User Management 4. When you have finished making your choices, click Save. 5. In the confirmation popup that appears, click OK. Note: In any of the columns, you can use Shift-Click or Ctrl-Click to select a group of ports to configure. Clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison.
  • Page 194: Assigning Device Permissions

    KVM over IP User Manual Assigning Device Permissions To assign a device permissions to a Group of users, do the following: 1. In the Sidebar Groups list, click the group’s name – or – In the main panel, select the group’s name and click Modify. 2.
  • Page 195: Account Policy

    Chapter 7. User Management Account Policy In the Account Policy section, system administrators can set policies governing usernames and passwords. The meanings of the Account Policy entries are explained in the table below: Entry Explanation Minimum Username Length Sets the minimum number of characters required for a username.
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  • Page 197: Chapter 8. Device Management

    Chapter 8 Device Management KVM Devices Device Information The Device Management page opens with the top level KVM over IP switch selected in the Sidebar and the Device Information item selected on the menu bar: Browser GUI AP GUI...
  • Page 198: General

    KVM over IP User Manual General The General section of the Device Information page displays the name of the selected device, its firmware version, the FPGA (Field-Programmable-Gate- Array) and information about its network configuration. Note: The AP GUI version presents the same information as the Browser version.
  • Page 199: Operating Mode

    Chapter 8. Device Management Item Description Temperature Warning Place a check in the checkbox to enable a temperature Message warning message. If this function is enabled, when the device’s temperature drops below the Low threshold setting, or exceeds the High threshold setting, the system records the event in the system log.
  • Page 200 KVM over IP User Manual  When the Enable Adapter ID function is enabled (the default) the switch stores adapter cable information for each of its ports, so that when you move a KVM Adapter Cable from one port to another, it remembers the adapter cable’s port properties information at the new location (see The Adapter ID Function, page 51).
  • Page 201 Chapter 8. Device Management 2. For Mouse Broadcast, you and all the servers must be running the same OS; all the monitors must have the same resolution; and all the screens must have an identical layout. 3. See The Port Toolbar, page 238 for details. ...
  • Page 202: Network

    KVM over IP User Manual Network The Network page is used to specify the network environment. Each of the elements on this page is described in the sections that follow.
  • Page 203: Ip Installer

    Chapter 8. Device Management IP Installer The IP Installer is an external Windows-based utility for assigning IP addresses to the KVM over IP switch. Click one of the radio buttons to select Enable, View Only, or Disable for the IP Installer utility. See IP Installer, page 291, for IP Installer details. Note: 1.
  • Page 204: Nic Settings

    KVM over IP User Manual NIC Settings  Redundant NIC The KVM over IP switch is designed with two network interfaces. If Redundant NIC is enabled (the default), both interfaces make use of the IP address of Network Adapter 1. Under this configuration, the second interface is usually inactive.
  • Page 205 Chapter 8. Device Management  IPv4 Settings  IP Address: IPv4 is the traditional method of specifying IP addresses. The KVM over IP switch can either have its IP address assigned dynamically (DHCP), or it can be given a fixed IP address. ...
  • Page 206: Network Transfer Rate

    KVM over IP User Manual  IPv6 Settings  IP Address: IPv6 is the new (128-bit) format for specifying IP addresses. (See IPv6, page 293 for further information.) The KVM over IP switch can either have its IPv6 address assigned dynamically (DHCP), or it can be given a fixed IP address.
  • Page 207: Anms

    Chapter 8. Device Management ANMS The ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization management from external sources. It is organized as a notebook with two tabs – each with a series of related panels, as described, below: Event Destination ...
  • Page 208 KVM over IP User Manual 4. Key in the email address of where the report is being sent from in the From field. Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes. 2.
  • Page 209 Chapter 8. Device Management Note: The logs that are notified of SNMP trap events are configured on the Notification Settings page under the Log tab. See Log Notification Settings, page 219 for details.  Syslog Server To record all the events that take place on KVM over IP switches and write them to a Syslog server, do the following: 1.
  • Page 210: Authentication

    KVM over IP User Manual Authentication  Disable Local Authentication Selecting this option disables login authentication on the KVM over IP switch. The switch can only be accessed using LDAP, LDAPS, MS Active Directory, RADIUS or CC Management authentication.  RADIUS Settings To allow authentication and authorization for the KVM over IP switch through a RADIUS server, do the following: 1.
  • Page 211 Admin DN Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field. For example, the entry might look like this: ou=kn8132,dc=aten,dc=com Admin Name Key in the LDAP administrator’s username. Password Key in the LDAP administrator’s password.
  • Page 212: Cc Management Settings

    KVM over IP User Manual Item Action Search DN Set the distinguished name of the search base. This is the domain name where the search starts for user names. Timeout Set the time in seconds that the KVM over IP switch waits for an LDAP or LDAPS server reply before it times out.
  • Page 213: Snmp Agent

    Chapter 8. Device Management SNMP Agent The SNMP Agent allows you to configure most Device Management settings with a MIB browser using the MIB file downloaded from our website. The MIB file imports into the MIB browser to configure the following Device Management settings: Operating Mode: Mode, COM Settings;...
  • Page 214 KVM over IP User Manual 3. Select the Version. 4. Enter a Community Name. 5. Key in NMS IP/Host Name. Enter the IP address of a computer that will access the switch via a MIB browser. 6. Select the Access Type and click Save. 7.
  • Page 215: Security

    Chapter 8. Device Management Security The Security page is divided into 7 main panels, as described in the sections that follow. Login Failures For increased security, the Login Failures section allows administrators to set policies governing what happens when a user fails to log in successfully. To set the Login Failures policy, check the Enable checkbox (the default is for Login Failures to be enabled).
  • Page 216: Filter

    KVM over IP User Manual Filter  IP and MAC Filtering IP and MAC Filters control access to the KVM over IP switch based on the IP and/or MAC addresses of the client computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. If any filters have been configured, they appear in the IP Filter and/or MAC Filter list boxes.
  • Page 217 Chapter 8. Device Management  Adding Filters To add an IP filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify whether you are filtering an IPv4 or IPv6 address. 3. Key the address you want to filter in the From: field. ...
  • Page 218 KVM over IP User Manual To add a MAC filter, do the following: 1. Click Add. A dialog box similar to the one below appears: 2. Specify the MAC address in the dialog box, then click OK. 3. Repeat these steps for any additional MAC addresses you want to filter. ...
  • Page 219: Login String

    Chapter 8. Device Management Login String The Login String entry field lets the super administrator specify a login string (in addition to the IP address) that users must add to the IP address when they access the KVM over IP switch with a browser. For example, if 192.168.0.126 were the IP address, and abcdefg were the login string, then the user would have to key in: 192.168.0.126/abcdefg...
  • Page 220: Encryption

    KVM over IP User Manual Encryption These flexible encryption alternatives for keyboard/mouse, video, and virtual media data let you choose any combination of DES; 3DES; AES; RC4; or a Random cycle of any or all of them. Enabling encryption affects system performance – no encryption offers the best performance;...
  • Page 221: Security Level

    Chapter 8. Device Management Security Level For increased security, you can check or uncheck the boxes to High, Medium - high, Medium or Custom security features. 1. High (Disable all services except: SSHv2, HTTPS(TLS v1.2)) 2. Medium-high (Enables SSHv2, redirect HTTP to HTTPS, HTTPS(TLS v1.2), ICMP) 3.
  • Page 222: Working Mode

    KVM over IP User Manual Working Mode An explanation of the Working Mode items is given in the table, below: Item Explanation Enable FIPS Enables the FIPS security standard. Enable Multiuser Enabled by default, Multiuser operation permits up to 32 users to Operation log into and share the same remote bus.
  • Page 223: Private Certificate

    For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. There are two methods for establishing your private certificate: generating a self-signed certificate;...
  • Page 224: Certificate Signing Request

    KVM over IP User Manual Certificate Signing Request The Certificate Signing Request (CSR) section provides an automated way of obtaining and installing a CA signed SSL server certificate. To perform this operation do the following: 1. Click Create CSR. The following dialog box appears: 2.
  • Page 225 Chapter 8. Device Management A self-signed certificate based on the information you just provided is now stored on the KVM over IP switch. 4. Click Get CSR, and save the certificate file (csr.cer) to a convenient location on your computer This is the file that you give to the third party CA to apply for their signed SSL certificate.
  • Page 226: Date/Time

    KVM over IP User Manual Date/Time The Date/Time dialog page sets the KVM over IP switch time parameters: Set the parameters according to the information below. Time Zone  To establish the time zone that the KVM over IP switch is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.
  • Page 227: Network Time

    Chapter 8. Device Management  Click Set to save your settings. Network Time To have the time automatically synchronized to a network time server, do the following: 1. Check the Enable auto adjustment checkbox. 2. Drop down the time server list to select your preferred time server –...
  • Page 228: Disclaimer (Browser Interface Only)

    KVM over IP User Manual Disclaimer (Browser Interface Only) You may set up disclaimers here as shown in the diagram below: To enable disclaimers upon logging in, check the Enable disclaimer checkbox (Disabled by default). Enter the title and content of the disclaimer and click Save to save the changes. Disclaimers will be shown upon logging in.
  • Page 229: Blade Servers

    Chapter 8. Device Management Blade Servers Configuration Page For Super Administrators, when a Blade Server is selected in the Sidebar, its Configuration page comes up: Browser GUI AP GUI...
  • Page 230: Blade Server Setup

    KVM over IP User Manual Blade Server Setup Adding a Blade Server To configure a new Blade server, do the following: 1. Select its icon in the Sidebar, then click Add in the main panel. The Setup Blade Server dialog box comes up, with the Step 1 tab displayed: 2.
  • Page 231: Modifying / Deleting A Blade Server

    Chapter 8. Device Management Field Explanation Password Key in the password required for serial access authentication. Scan Interval The interval between times that the KVM over IP switch scans the server for information. Timeout The amount of time that the KVM over IP switch waits for a response from the server before it stops scanning for information.
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  • Page 233: Chapter 9 Log

    Chapter 9 Overview The KVM over IP switch logs all the events that take place on it. To view the contents of the log, click the Log tab. The device’s Log Information page, similar to the one below, appears: Browser GUI AP GUI...
  • Page 234: Log Information

    KVM over IP User Manual Log Information The Log Information page displays events that take place on the KVM over IP switch, and provides a breakdown of the time, the severity, the user, and a description of each one. You can change the sort order of the display by clicking on the column headings.
  • Page 235 Chapter 9. Log A description of the filter items is given in the table, below: Item Description Time This feature lets you filter for events that occurred at specific times, as follows: Today Only: Only the events for the current day are displayed. Device Time: Shows the events according to the time configured on the switch.
  • Page 236 KVM over IP User Manual Item Description Exit Click this button to exit the log filter function.
  • Page 237: Log Notification Settings

    Chapter 9. Log Log Notification Settings The Notification Settings page lets you decide which events trigger a notification, and how the notification are sent out: Notifications can be sent via SNMP trap, SMTP email, written to the SysLog √ file, or any combination of the three. A check mark ( ) indicates that notification of the event is enabled for the method specified in the column heading;...
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  • Page 239: Chapter 10 Maintenance

    Chapter 10 Maintenance Overview The Maintenance function is used to upgrade firmware; backup and restore configuration and account information; send terminal commands, ping network devices; and restore default values. Browser GUI AP GUI...
  • Page 240: Main Firmware Upgrade

    KVM over IP User Manual Main Firmware Upgrade In addition to upgrading the KVM over IP switch’s main firmware, this function can also be used to upgrade Blade Servers deployed on the installation. As new versions of the firmware become available, they can be downloaded from our website.
  • Page 241: Firmware Upgrade Recovery

    Chapter 10. Maintenance Firmware Upgrade Recovery Should the switch’s main firmware upgrade procedure fail, and the switch becomes unusable, the following firmware upgrade recovery procedure will resolve the problem: 1. Power off the switch. 2. Press and hold the Reset Switch in (see reset button, page 16). 3.
  • Page 242: Upgrade Adapters

    KVM over IP User Manual Upgrade Adapters The Upgrade Adapters page allows you to view and update KVM adapter firmware and display information. This section refers to the KVM adapter cables that provide the EDID display information to the connected server, which allow its video to be displayed on the local console monitor.
  • Page 243 Chapter 10. Maintenance versions stored in the firmware are newer than the ones on the adapters, you will probably want to perform the adapter upgrade. 4. In the Name column of the Main Panel, check the ports whose Adapters you want to upgrade. 5.
  • Page 244: Adapter Firmware Info

    KVM over IP User Manual Adapter Firmware Info The Adapter Firmware Info button provides a list of the Adapter Cable firmware stored on the switch’s Main firmware. You can use this information to compare it to the F/W Version listed for the connected Adapter Cables. For optimum compatibility we recommend upgrading your Adapter Cable’s firmware to match that stored with the switch's Main firmware.
  • Page 245: Update Adapter Display Info

    Chapter 10. Maintenance Update Adapter Display Info The Update Adapter Display Info button will query the local monitor’s EDID information and update it on the Adapter Cable. The EDID information tells the server's video card about the hardware of the display it is connected to; in this case the monitor connected to the KVM console.
  • Page 246: Backup/Restore

    KVM over IP User Manual Backup/Restore Selecting the Backup/Restore menu item gives you the ability to back up the switch’s configuration and user profile information: Backup To backup the device’s settings do the following: 1. In the Password field, key in a password for the file. Note: 1.
  • Page 247: Restore

    Chapter 10. Maintenance Restore To restore a previous backup, do the following: 1. Click Browse; navigate to the file and select it. Note: If you renamed the file, you can leave the new name. There is no need to return it to its original name. 2.
  • Page 248: Terminal

    KVM over IP User Manual Terminal Terminal provides a command line to execute options using a terminal interface. Type a command in the window and hit [Enter] to execute it. Available commands include:  BLADEDEBUG => Debug blade server.  CLS => Clears the screen. ...
  • Page 249 Chapter 10. Maintenance  Value: 00ff00 = Green  Value: 000ff = Blue  SETCABLELEN [channel] [value] => Sets the cable length  Channel: 0 for local console; 01-08 for remote consoles  Value: 0 = Automatic, 1 = Disable, 2 = Short, 3 = Long ...
  • Page 250: System Operation

    KVM over IP User Manual System Operation The System Operation page lets you restore certain configuration changes that were made to the KVM over IP switch back to their original factory default values. The functions performed on this page are as follows: Clear Port Names: Clicking this button removes names that have been assigned to the ports Restore Default Values:...
  • Page 251: Chapter 11. Download

    Chapter 11 Download Overview Download is used to download stand-alone AP versions of the Windows Client, the Java Client, and the Log Server: Click the program you want to download; save it to a convenient location on your hard disk, and run it from there.
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  • Page 253: Chapter 12. Port Operation

    Chapter 12 Port Operation Overview After you have successfully logged in (see Logging In, page 59), the KVM over IP switch opens to the Port Access tab’s Connections page, with the first KVM over IP switch selected in the sidebar: Note: 1.
  • Page 254: Connecting To A Port

    KVM over IP User Manual Connecting to a Port All the devices, ports, and outlets that a user is permitted to access are listed in the Sidebar at the left of the page. When connecting to a port, you can choose the Viewer automatically or manually.
  • Page 255 Chapter 12. Port Operation...
  • Page 256: The Port Toolbar

    KVM over IP User Manual The Port Toolbar The KVM over IP switch’s interface provides a toolbar to help you with port switching operations from within the captured port. To bring up the toolbar, tap the GUI Hotkey (Scroll Lock or Ctrl), twice. The toolbar appears at the upper left corner of the screen: Depending on the settings that were selected for ID Display (see page 140), the Port Number and/or the Port Name display at the right of the toolbar.
  • Page 257: The Toolbar Icons

    Chapter 12. Port Operation The Toolbar Icons The meanings of the toolbar icons are explained in the table below. Icon Purpose Click to skip to the first accessible port on the entire installation, without having to recall the Port Access page. Click to skip to the first accessible port previous to the current one, without having to recall the Port Access page.
  • Page 258: Toolbar Hotkey Port Switching

    KVM over IP User Manual Toolbar Hotkey Port Switching When the toolbar displays, you can use hotkeys to provide KVM focus to a port directly from the keyboard. The KVM over IP switch provides the following hotkey features:  Going directly to a port by keying in its port number and clicking Enter. ...
  • Page 259: Skip Mode

    Chapter 12. Port Operation  Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular server by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off. Pausing when you want to keep the focus on a particular server can be more convenient than exiting Auto Scan Mode because when you Resume scanning, you start from where you left off.
  • Page 260: Recalling The Port Access Page

    KVM over IP User Manual Recalling the Port Access Page To dismiss the toolbar and bring back the Port Access page, do one of the following:  Tap the GUI Hotkey once.  From the toolbar, click the icon that recalls the Port Access page (see The Toolbar Icons, page 239).
  • Page 261: Panel Array Mode

    Chapter 12. Port Operation Panel Array Mode Clicking the toolbar's Panel icon invokes Panel Array Mode. Under this mode, the screen divides into a grid of up to 64 panels:  Each panel represents one of the switch’s ports beginning with Port 1 at the upper left, and going from left to right;...
  • Page 262: Panel Array Toolbar

    KVM over IP User Manual Panel Array Toolbar The panel array toolbar provides shortcut navigation and control of the panel array. The toolbar can be dragged anywhere on the screen. Mousing over an icon brings up a “tooltip” that provides a short description of the icon’s function.
  • Page 263: Multiuser Operation

    Chapter 12. Port Operation Multiuser Operation The KVM over IP switch supports multiuser operation. When multiple users simultaneously access the switch from client computers, the rules of precedence that apply are shown in the following table: Operation Rule General Each bus is independent. For an explanation of the method by which users are assigned to buses, see the next section, Users and Buses.
  • Page 264: Users And Buses

    KVM over IP User Manual Users and Buses  The KN8032VB / KN8164V / KN8132V / KN8064VB support eight remote buses. The first, ninth, 17th, etc., users are all on the first bus; the second, 10th, 18th, etc., users are all on the second bus; the third, 11th, 19th etc., users are all on the third bus;...
  • Page 265: Chapter 13. The Log Server

    Chapter 13 The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KVM over IP switches and writes them to a searchable database. This chapter describes how to install and configure the Log Server.
  • Page 266: Starting Up

    KVM over IP User Manual Starting Up To start the Log Server, either double click the program icon, or key in the full path to the program on the command line. The first time you run it, a screen similar to the one below appears: Note: 1.
  • Page 267: The Menu Bar

    Chapter 13. The Log Server The Menu Bar The Menu bar consists of four items:  Configure  Events  Options  Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the List window to enable it.
  • Page 268: Events

    KVM over IP User Manual A description of the fields is given in the table below: Field Explanation Address This can either be the IP address of the KVM over IP Switch is running on, or its DNS name. Port The port number that was assigned to the Log Server under Device Management (see Log Server, page 190).
  • Page 269 Chapter 13. The Log Server A description of the items is given in the table, below: Item Description New search This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected unit.
  • Page 270: Maintenance

    KVM over IP User Manual Item Description End Time Select the time that you want the search to end at. Pattern Key in the pattern that you are searching for here. The multiple character wildcard (%) is supported. E.g., h%ds would match hands and hoods.
  • Page 271: Options

    Chapter 13. The Log Server Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if its previous attempt to connect failed. When you click this item, a dialog box, similar to the one below, appears: Key in the number of seconds, then click OK to finish.
  • Page 272: The Log Server Main Screen

    KVM over IP User Manual The Log Server Main Screen Overview The Log Server Main Screen is divided into two main panels.  The upper (List) panel lists all of the units that have been selected for the Log Server to track (see Configure, page 249). ...
  • Page 273: The List Panel

    Chapter 13. The Log Server The List Panel The List panel contains six fields: Field Explanation ID / State Shows the ID number of the device and determines whether the Log Server records the ticks for this unit, or not. If the ID checkbox is checked, the State field displays Recording, and the ticks are recorded.
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  • Page 275: Appendix

    Appendix Safety Instructions General  This product is for indoor use only.  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 276 KVM over IP User Manual electrician to replace your obsolete outlet. Do not attempt to defeat the purpose of the grounding-type plug. Always follow your local/national wiring codes.  Do not allow anything to rest on the power cord or cables. Route the power cord and cables so that they cannot be stepped on or tripped over.
  • Page 277: Rack Mount

    Appendix  Only adjust those controls that are covered in the operating instructions. Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair.  Additional protection to secure and fix the equipment is needed if the equipment is installed by stacking;...
  • Page 278: Consignes De Sécurité

    KVM over IP User Manual Consignes de sécurité Général  Ce produit est destiné exclusivement à une utilisation à l’intérieur.  Veuillez lire la totalité de ces instructions. Conservez-les afin de pouvoir vous y référer ultérieurement.  Respectez l’ensemble des avertissements et instructions inscrits sur l’appareil.
  • Page 279 Appendix  L’unité est équipée d’une fiche de terre à trois fils. Il s’agit d’une fonction de sécurité. Si vous ne parvenez pas à insérer la fiche dans la prise murale, contactez votre électricité afin qu’il remplace cette dernière qui doit être obsolète.
  • Page 280 KVM over IP User Manual  N’essayez pas de réparer l’unité vous-même. Confiez toute opération de réparation à du personnel qualifié.  Si les conditions suivantes se produisent, débranchez l’unité de la prise murale et amenez-la à un technicien qualifié pour la faire réparer: ...
  • Page 281: Montage Sur Bâti

    Appendix Montage sur bâti  Avant de travailler sur le bâti, assurez-vous que les stabilisateurs sont bien fixées sur le bâti, qu’ils sont étendus au sol et que tout le poids du bâti repose sur le sol. Installez les stabilisateurs avant et latéraux sur un même bâti ou bien les stabilisateurs avant si plusieurs bâtis sont réunis, avant de travailler sur le bâti.
  • Page 282: Technical Support

    KVM over IP User Manual Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com  For telephone support, see Telephone Support, page iv North America Email Support support@aten-usa.com Online Troubleshooting http://eservice.aten.com Technical Documentation...
  • Page 283: Specifications

    Appendix Specifications KN2116VA / KN4116VA / KN8116V Function KN2116VA KN4116VA KN8116V Computer Direct Connections 512 (via Cascade KVM Switches) Console Local Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x DVI-D Female (White)
  • Page 284 KVM over IP User Manual Function KN2116VA KN4116VA KN8116V Power Consumption AC 110 V, 32.97 AC 110 V, 50.3 W, C 110 V, 60.93 W, 191 BTU 272 BTU W, 326 BTU AC 220 V, 33.18 AC220 V, 48.9 W, AC 220 V, 59.43 W, 192 BTU 266 BTU...
  • Page 285: Kn2124Va / Kn4124Va

    Appendix KN2124VA / KN4124VA Function KN2124VA KN4124VA Computer Direct Connections 384 (via Cascade KVM Switches) Console Local Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x DVI-I Female (White) Mouse 1 x USB Type A Female (White) Audio...
  • Page 286 KVM over IP User Manual Function KN2124VA KN4124VA Physical Housing Metal Properties Weight 5.48 kg (12.07 lb) 5.51 kg (12.14 lb) Dimensions 43.36 x 41.21 x 4.40 cm 43.36 x 41.21 x 4.40 cm (17.07 x 16.22 x 1.73 in) (17.07 x 16.22 x 1.73 in) L x W x H...
  • Page 287: Kn1132V / Kn2132Va / Kn4132Va

    Appendix KN1132V / KN2132VA / KN4132VA Function KN1132V KN2132VA KN4132VA Computer Direct Connections 512 (via Cascade KVM Switches) Console Local Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x DVI-D Female (White) 1 x VGA HDB-15 (Blue)
  • Page 288 KVM over IP User Manual Function KN1132V KN2132VA KN4132VA Environment Operating Temp. 0 – 40 °C Storage Temp. –20 – 60 °C Humidity 0 – 80% RH, Non-condensing Physical Housing Metal Properties Weight 5.54 kg (12.2 lb) 5.69 kg (12.53 lb) 5.73 kg (12.62 lb) Dimensions 43.36 x 41.21 x 43.36 x 41.21 x...
  • Page 289: Kn8132V / Kn4164V / Kn8164V

    Appendix KN8132V / KN4164V / KN8164V Function KN8132V KN4164V KN8164V Computer Direct Connections 512 (via Cascade KVM Switches) Console Local Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x DVI-D Female (White) 1 x VGA HDB-15 (Blue)
  • Page 290 KVM over IP User Manual Function KN8132V KN4164V KN8164V Power Consumption AC 110 V, 69.83 AC 110 V, 49.4 W, AC 110 V, 75.18 W, 364 BTU 268 BTU W, 389 BTU AC 220 V, 68.04 AC 220 V, 47.3 W, AC 220 V, 73.5 W, W, 355 BTU 258 BTU...
  • Page 291: Kn2140Va / Kn4140Va

    Appendix KN2140VA / KN4140VA Function KN2140VA KN4140VA Computer Direct Connections 512 (via Cascade KVM Switches) Console Local Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x DVI-I Female (White) Mouse 1 x USB Type A Female (White) Audio...
  • Page 292 KVM over IP User Manual Function KN2140VA KN4140VA Physical Housing Metal Properties Weight 5.54 kg (12.2 lb) 5.56 kg (12.25 lb) Dimensions 43.36 x 41.21 x 4.40 cm 43.36 x 41.21 x 4.40 cm (17.07 x 16.22 x 1.73 in) (17.07 x 16.22 x 1.73 in) L x W x H...
  • Page 293: Kn8032Vb / Kn8064Vb

    Appendix KN8032VB / KN8064VB Function KN8032VB KN8064VB Computer Direct Connections 512 (via Cascade KVM Switches) Console Local 1 (Shared) Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x HDMI Female (Black) 1 x VGA HDB-15 (Blue) Mouse...
  • Page 294 KVM over IP User Manual Function KN8032VB KN8064VB Environment Operating Temp. 0 – 40 °C Storage Temp. –20 – 60 °C Humidity 0–80% RH, Non-condensing Physical Housing Metal Properties Weight 5.29 kg (11.65 lb) 7.19 kg (15.84 lb) Dimensions 43.36 x 41.21 x 4.40 cm 43.39 x 41.26 x 8.80 cm L x W x H (17.07 x 16.22 x 1.73 in)
  • Page 295: Kn1132Vb

    Appendix KN1132VB Function KN1132VB Computer Direct Connections 512 (via Cascade KVM Switches) Console Local Connections Remote Port Selection Pushbutton / GUI / Hotkey Connectors Console Keyboard 1 x USB Type A Female (White) Port Video 1 x HDMI Female (Black) 1 x VGA HDB-15 (Blue) Mouse 1 x USB Type A Female (White)
  • Page 296 KVM over IP User Manual Function KN1132VB Environment Operating Temp. 0 – 40 °C Storage Temp. –20 – 60 °C Humidity 0–80% RH, Non-condensing Physical Housing Metal Properties Weight 5.03 kg (11.08 lb) Dimensions 43.36 x 41.21 x 4.40 cm L x W x H (17.07 x 16.22 x 1.73 in)
  • Page 297: Troubleshooting

    Appendix Troubleshooting General Operation Problem Resolution I am confused about which See Terminology, page xviii for details equipment the terms Local and Remote refer to. Erratic Operation The KVM over IP Switch needs to be started before any cascaded switches. 1.
  • Page 298  Make sure to turn off your firewall and/or antivirus software temporarily in order for the auto-discover to work properly.  Make sure the ATEN over IP unit and the PC are under the same network segment.
  • Page 299: Mouse Problems

    Appendix Mouse Problems Problem Resolution Mouse and/or Keyboard not Check that your KVM Adapter Cable’s firmware version responding. is the same as the version stored in the switch’s Main firmware. See Upgrade Adapters, page 224 for details Unplug the cable(s) from the console port(s), then plug it/ them back in.
  • Page 300 KVM over IP User Manual Problem Resolution When I log in with my Mac There are two automatic Mouse DynaSync settings: the system, the local and default, and Mac2. If mouse synchronization is not remote mouse pointers do satisfactory with the default, try the Mac 2 setting. See not sync.
  • Page 301: Virtual Media

    Appendix Virtual Media Problem Resolution Virtual Media doesn’t The remote server’s mainboard does not support USB. If work. there is a newer firmware and BIOS version for the remote server’s mainboard – one that supports USB – get it from the manufacturer and upgrade the server’s mainboard firmware and BIOS.
  • Page 302: The Winclient Activex Viewer And The Winclient Ap

    KVM over IP User Manual The WinClient ActiveX Viewer and the WinClient AP Problem Resolution Only units whose Access Port settings for Program (see My KVM over IP units page 184) match the number specified for Port in the don’t show up in the Server area of this dialog box appear in the Server List Server List window when window.
  • Page 303: The Java Applet And Java Client Ap

    Appendix Problem Resolution After logging in I can’t 1. You don’t have the authority to install the WinClient Con- open the WinClient trol add-on on your client computer. Have the person ActiveX viewer. with administrator privileges on your client computer run the program the first time to get it installed.
  • Page 304 KVM over IP User Manual Problem Resolution After upgrading the Log out. Delete your Java temporary internet files as firmware, after logging in follows: with the Java Client Viewer → 1. Open Control Panel Java. or the Java Client AP, the switch appears to still be 2.
  • Page 305: Sun Systems

    Appendix Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768 @ HDB15 interface systems 60Hz: (e.g. Sun Blade 1000 Under Text Mode: servers).* Go to OK mode and issue the following commands: setenv output-device screen:r1024x768x60 reset-all Under XWindow:...
  • Page 306: Redhat Systems

    KVM over IP User Manual Redhat Systems Problem Resolution With Redhat 9.0 (2.4.20-8) installed as Choose the AS3.0 setting for your mouse a server, the keyboard and mouse synchronization mode. See Mac and Linux aren’t working normally with the Considerations, page 108 for details KA7175/KA7176 console modules.
  • Page 307 Appendix Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one of the following: 1. Reset the Internet Explorer security settings to enable Active Scripting, ActiveX controls, and Java applets By default, Internet Explorer 6 and some versions of Internet Explorer 5.x use the High security level for the Restricted sites zone and Microsoft...
  • Page 308 KVM over IP User Manual 4. Delete all the temporary Internet-related files To remove all the temporary Internet related files from your client computer, follow these steps: a) Start Internet Explorer. b) On the Tools menu, click Internet Options. c) Click the General tab. d) Under Temporary Internet files, click Settings.
  • Page 309: Ip Address Determination

    Appendix IP Address Determination If you are an administrator logging in for the first time, you need to access the KVM over IP Switch in order to give it an IP address that users can connect to. There are three methods to choose from. In each case, your client computer must be on the same network segment as the KVM over IP Switch.
  • Page 310: Browser

    KVM over IP User Manual 3. Select the KVM over IP Switch in the Device List. Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to refresh the Device List. 2. If there is more than one device in the list, use the MAC address to pick the one you want.
  • Page 311: Ipv6

    Appendix IPv6 At present, the KVM over IP Switch supports three IPv6 address protocols: Link Local IPv6 Address, IPv6 Stateless Autoconfiguration, and Stateful Autoconfiguration (DHCPv6). Link Local IPv6 Address At power on, the KVM over IP Switch is automatically configured with a Link Local IPv6 Address (for example, fe80::210:74ff:fe61:1ef).
  • Page 312: Ipv6 Stateless Autoconfiguration

    KVM over IP User Manual IPv6 Stateless Autoconfiguration If the KVM over IP switch’s network environment contains a device (such as a router) that supports the IPv6 Stateless Autoconfiguration function, the KVM over IP Switch can obtain its prefix information from that device in order to generate its IPv6 address.
  • Page 313: Port Forwarding

    Appendix Port Forwarding For devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a specific device. By setting the port forwarding parameters, you tell the router which device to send the data that comes in over a particular port to.
  • Page 314: Keyboard Emulation

    KVM over IP User Manual Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3]...
  • Page 315: Sun Keyboard

    Appendix Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T] Stop...
  • Page 316: Ppp Modem Operation

    KVM over IP User Manual PPP Modem Operation Basic Setup If the KVM over IP Switch has a serial port, it can be accessed via RS-232 using a PPP dial-in connection, as follows: 1. Set up your hardware configuration to match the diagram, below: Serial Adapter Cat 5e Cable (DB9-M, DTE - DCE)
  • Page 317: Connection Setup Example (Windows Xp)

    Appendix Connection Setup Example (Windows XP) To set up a dial-in connection to the KVM over IP Switch under Windows XP, do the following: → → 1. From the Start menu, select Control Panel Network Connections Create a New Connection. 2.
  • Page 318: Ka7140 Configuration And Operation

    KVM over IP User Manual KA7140 Configuration and Operation The KA7140 Adapter Cable connects a serial device to the KVM over IP Switch. Configuration To configure the KA7140 to interact with the connected device, you need to set its serial parameters to match the parameters of the device, as follows: 1.
  • Page 319: Operation

    Appendix 3. In the Properties section, drop down each of the lists to select the port property values that match the ones used by the connected serial console device. The port property settings that the KA7140 supports are given in the following table: Setting Meaning...
  • Page 320: Ka7140 Pin Assignments

    KVM over IP User Manual KA7140 Pin Assignments Pin assignments for the KA7140 Adapter are given in the table, below: Assignment DB9 Female...
  • Page 321: Internal Serial Interface Configuration

    Appendix Internal Serial Interface Configuration The KVM over IP Switch provides a function that lets you configure an attached device’s serial interface parameters from within any accessed server. To do so: 1. From the accessed server, open a command line (terminal) session or third party serial application such as HypterTerminal or PuTTY.
  • Page 322: Operation

    KVM over IP User Manual Operation ↑ ↓  Use the Up and Down Arrow Keys ( ) to highlight a device in the left panel, then press [Enter] to open a command line (terminal) session on the accessed device. ...
  • Page 323: Port Level Configuration

    Appendix Port Level Configuration When a serial interface device is selected in the left panel, The screen looks similar to the one below: The configuration settings that can be made when a serial interface device is selected are described in the table, below: Setting Description Port Configuration...
  • Page 324: Additional Mouse Synchronization Procedures

    KVM over IP User Manual Additional Mouse Synchronization Procedures If you use Manual Mouse Synchronization, you should perform the following operations on the servers that connect to the switch. Note: 1. These procedures are to be performed on the servers attached to the switch’s ports - not on the client computer you are using to access the KVM over IP Switch.
  • Page 325: Sun / Linux

    Appendix 2. Windows XP / Windows Server 2003: → a) Open the Mouse Properties dialog box (Control Panel Mouse) b) Click the Pointer Options tab c) Set the mouse speed to the middle position (6 units in from the left) d) Disable Enhance Pointer Precision 3.
  • Page 326: Additional Video Resolution Procedures

    KVM over IP User Manual Additional Video Resolution Procedures If you are running Windows, and wish to use new refresh rates, do the following: → → → → 1. Open Control Panel Display Settings Advanced Monitor. 2. In the dialog box that comes up, make sure that the Hide modes that this monitor cannot display checkbox is unchecked.
  • Page 327: Trusted Certificates

    Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.
  • Page 328: Installing The Certificate

    KVM over IP User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.
  • Page 329: Certificate Trusted

    Appendix Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present – further indication that the certificate is trusted:...
  • Page 330: Mismatch Considerations

    KVM over IP User Manual Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking. To disable mismatch checking, do the following: 1.
  • Page 331: Self-Signed Private Certificates

    [Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.
  • Page 332: Fan Location And Speed Information

    KVM over IP User Manual Fan Location and Speed Information Fan Location The KVM over IP Switch has 3 fans that feed real-time fan speed information to the WinClient / Java Client Device Management page. KN2116VA / KN4116VA / KN2124VA / KN4124VA / KN1132V / KN1132VB / KN2132VA / KN4132VA / KN8032VB / KN8132V / KN2140VA / KN4140VA / KN8116V KN4164V / KN8064VB / KN8164V...
  • Page 333: Clear Login Information

    Appendix Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure. Note: Performing this procedure also returns all settings to their defaults. To clear the login information (and return all settings to their defaults), do the following: 1.
  • Page 334 KVM over IP User Manual 3. Power on the switch. 4. When the Link and 10/100Mbps LEDs flash, power off the switch. 5. Remove the jumper cap from J25 or J14. 6. Close the housing and start the KVM over IP Switch. After powering on the unit, you can use the default Super Administrator Username and Password (see First Time Setup, page 53), to log in.
  • Page 335: Factory Default Settings

    Appendix Factory Default Settings The default settings are as follows: Setting Default Language English GUI Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 3 Seconds Scan Duration 5 Seconds Screen Blanker 0 Minutes (disabled) Beeper Microphone/Speaker Viewer...
  • Page 336: Supported Kvm Switches

    KVM over IP User Manual Supported KVM Switches The following is a list of fully supported KVM switches that can be used in a cascaded installation:  CS1308  CS1316  CS9134  CS9138  KH1508A  KH1516A  KH1532A Note: 1.
  • Page 337: Virtual Media Support

    Appendix Virtual Media Support WinClient ActiveX Viewer / WinClient AP  IDE CDROM/DVD-ROM Drives – Read Only  IDE Hard Drives – Read Only  USB CDROM/DVD-ROM Drives – Read Only  USB Hard Drives – Read/Write*  USB Flash Drives – Read/Write* ...
  • Page 338: Aten Standard Warranty Policy

    © Copyright 2024 ATEN® International Co., Ltd. Released: 2024-01-23 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

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