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ATEN KN9108 User Manual

ATEN KN9108 User Manual

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KVM Over the NET™
KN9108 / KN9116
User Manual
www.aten.com

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Summary of Contents for ATEN KN9108

  • Page 1 KVM Over the NET™ KN9108 / KN9116 User Manual www.aten.com...

  • Page 2: Sj/T 11364-2006

    KN9108 / KN9116 User Manual FCC, CE Information Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    KN9108 / KN9116 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.com/product_registration Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea...

  • Page 4: Package Contents

    Manual Part No. PAPE-0205-4AXG F/W Version: v1.2.111 Manual Date: 2013-08-01 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    KN9108:.........
  • Page 6 KN9108 / KN9116 User Manual Installation ..........17 Starting Up .
  • Page 7 KN9108 / KN9116 User Manual Chapter 5. Browser Operation Main Web Page..........55 Web Page Layout .
  • Page 8 KN9108 / KN9116 User Manual Chapter 7. The Log File The Main Screen ......... . . 97 Chapter 8.
  • Page 9 KN9108 / KN9116 User Manual General Operation ........127 The Java Client .

  • Page 10: About This Manual

    KN9108 / KN9116 User Manual About This Manual This User Manual is provided to help you get the most from your KN9108 / KN9116. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 11: Conventions

    KN9108 / KN9116 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 12: Terminology

    KN9108 / KN9116 User Manual Terminology Throughout the manual we make reference to the terms Local and Remote in regard to the operators and equipment deployed in a KVM Over the NET switch installation. Depending on the point of view, users and servers can be considered Local under some circumstances, and Remote under others: Switch’s Point of View...

  • Page 13: Chapter 1 Introduction

    Introduction Overview The KN9108 / KN9116 is an IP-based KVM control unit that allows both local and remote operators to monitor and access multiple computers from multiple consoles. A single KN9108 / KN9116 can control up to 8 / 16 computers.
  • Page 14 KN9108 / KN9116 just as if they were present locally and working on the equipment directly. With the KN9108 / KN9116's Panel Array feature, the video output of up to 8 / 16 computers can be displayed at the same time.

  • Page 15: Features

    Chapter 1. Introduction Features 8 (KN9108) / 16 (KN9116) port remote access KVM switch – monitor and control up to 8 / 16 computers from a single console Remotely access computers via LAN, WAN, or the Internet – control your installation when and where you want Dual-bus –...

  • Page 16: System Requirements

    For the Log Server, you must have the Microsoft Jet OLEDB 4.0 or higher driver installed. Servers Servers are the computers connected to the KN9108 / KN9116 (see Terminology, page xii). The following equipment must be installed on these servers: A VGA, SVGA, or multisync port.

  • Page 17: Video

    Chapter 1. Introduction Video Only the following non-interlaced video signals are supported: Resolution Refresh Rates 640 x 480 60, 70, 72, 75, 85, 90, 100, 120 720 x 400 70, 75 800 x 600 56, 60, 70, 75, 85, 90, 100, 120 1024 x 768 60, 70, 75, 85, 90, 100 1152 x 864...

  • Page 18: Operating Systems

    KN9108 / KN9116 User Manual Operating Systems Supported operating systems for remote user computers that log into the KVM Over the NET switch include Windows 2000 and higher, and those capable of running Sun's Java Runtime Environment (JRE) 6, Update 3, or higher (Linux, Mac, Sun, etc.).

  • Page 19: Components

    Chapter 1. Introduction Components Front View KN9108: KN9116:...
  • Page 20 Auto Scan Mode (see Auto Scanning, page 67). When the KN9108 / KN9116 is first powered on, the On Line and Selected LEDs blink in sequence as the Switch performs a self-test.

  • Page 21: Rear View

    Chapter 1. Introduction Rear View KN9108: KN9116:...
  • Page 22 (see Cables, page 5). LAN Port The cable that connects the KN9108 / KN9116 to a LAN, WAN or the Internet plugs in here. Local Console The KN9108 / KN9116 can be accessed via a local Section console as well as over a LAN, WAN or the Internet.

  • Page 23: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup Before You Begin 1. Important safety information regarding the placement of this device is provided on page 123. Please review it before proceed- ing. 2. Make sure that power to all the devices you will be connecting up have been turned off.

  • Page 24: Rack Mounting

    KN9108 / KN9116 User Manual Rack Mounting The KN9108 / KN9116 can be mounted in a 1U system rack. For convenience and flexibility, the mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. Alternately, the front and rear modules can be separated so that the front module can be mounted at the front of the rack while the rear module is mounted at the rear.

  • Page 25: Installation

    3. Plug the LAN, WAN or Internet cable into the KN9108 / KN9116's RJ-45 socket. 4. Plug the female end of the power cord into the KN9108 / KN9116's Power Socket; plug the male end into an AC power source.

  • Page 26: Hot Plugging

    Each CPU port on the installation is assigned a unique Port ID. The Port ID is a two digit number which reflects the CPU Port on the KN9108 / KN9116 that the computer is connected to. Port numbers from 1 - 9 are padded with a preceding zero, so they become 01 - 09.

  • Page 27: Chapter 3 Logging In

    Chapter 3 Logging In Overview KN9108 / KN9116 switches can be accessed from a local console; an internet browser; a Windows application (AP) program; and a Java application (AP) program. No matter which access method you choose, the switch’s authentication procedure requires you to submit a valid username and password.

  • Page 28: Browser Login

    (See Trusted Certificates, page 137, for details.) 3. A login page appears: 4. Provide a valid Username and Password (set up by the KN9108 / KN9116 administrator), then Click Login to continue. Note: 1. If you supply an invalid login, the authentication routine will return a message stating, Invalid Username or Password.

  • Page 29: Winclient Ap Login

    Chapter 3. Logging In WinClient AP Login In some cases, the Administrator may not want the KN9108 / KN9116 to be available via browser access. AP versions of the WinClient and the Java Client are provided to enable direct access of the KN9108 / KN9116 without having to go through a browser.

  • Page 30: Starting Up

    KN9108 / KN9116 User Manual Starting Up To connect to the KN9108 / KN9116, go to the location on your hard disk that you saved the WinClient AP program to, and double-click its icon (WinClient.exe) to bring up the WinClient AP Screen: Note: You must have DirectX 8.0 or higher installed on your computer.

  • Page 31: The Connection Screen

    If you want to connect to one of these units, double-click it. Server This area is used when you want to connect to a KN9108 / KN9116 at a remote location. You can drop down the IP list box and select an address from the list.

  • Page 32: The File Menu

    KN9108 / KN9116 User Manual The File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session. This includes the Server List and Server IP list items, as well as the Hotkey settings.

  • Page 33: Connecting

    While it does so, you can check the Message List window for status messages regarding the operation's progress. 3. Once contact with the KN9108 / KN9116 has been established, the Switch to Remote View button becomes active. Click it to connect to the KN9108 / KN9116 and take over console control of the unit that is connected to it.

  • Page 34: Operation

    KN9108 / KN9116 User Manual Operation Once a connection to the KN9108 / KN9116 has been established, the remote system's video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

  • Page 35: Java Client Ap Login

    Installation To install the Java Client on your computer, do the following: 1. Log into the KN9108 / KN9116 with your browser, and click the second Java Client button (the one with the arrow). A screen similar to the one below appears: 2.

  • Page 36: Operation

    Ask your Administrator for the IP address and login string. After you establish a connection, a Login dialog box appears: 3. Provide a valid Username and Password, and then click OK. Once the authentication procedure completes successfully, the KN9108 / KN9116 main page displays on your monitor. Operation The look and feel of the AP Java client operation is the same as for the browser version of the Java Applet Viewer.

  • Page 37: Chapter 4. Administration

    This chapter explains the administrative procedures that let the Administrator (and users with administration permission - see User Management, page 36) configure and control the overall operations of the KN9108 / KN9116, as well as how to operate the KN9108 / KN9116 from the local console. The Administration tab is disabled (grayed out) for users who do not have administration permission.
  • Page 38 KN9108 / KN9116 User Manual Transparent: clicking this button (or pressing F7) causes the OSD display to become semi-transparent, allowing whatever the OSD screen is covering to show through. Clicking the button again causes the OSD display to revert back to normal opacity.

  • Page 39: The Main Page

    Selecting certain ports as Quick View ports is a way of limiting which ports are included when the KN9108 / KN9116 is in Auto Scan mode. If the KN9108 / KN9116 is configured to only auto scan ports that have Quick View status (see Scan Select, page 95), designating a port as a Quick View port in this dialog box means that it will be included when auto scanning is in effect.

  • Page 40: The List Function

    KN9108 / KN9116 User Manual The List Function The List Function lets you broaden or narrow the scope of which ports the OSD displays (lists) in the Main Screen. To invoke the List Function, click the arrow at the upper right corner of the screen, or press [F3]:...
  • Page 41 Chapter 4. Administration The drop down list on the left offers four fixed choices as shown in the table below: Choice Meaning Lists all of the ports on the installation. Powered On Lists only the ports that have their attached devices powered on. Quick View Lists only the ports that have been selected as Quick View ports (see Quick View Ports, page 27)

  • Page 42: Port Names

    KN9108 / KN9116 User Manual Port Names To help remember which computer is attached to a particular port, every port can be given a name. This field allows the Administrator to create, modify, or delete port names. To configure a port name: 1.

  • Page 43: Port Operation

    Chapter 4. Administration 2. Key in the new Port Name, or modify/delete the old one. The maximum number of characters allowed for a Port Name is 19. You can use all letters, numbers, and symbols on the typewriter keys of keyboards with PC US English layout.

  • Page 44: The Configuration Page

    The Configuration Page The OSD Configuration page allows users to set up their own, individual, working environments. The KN9108 / KN9116 stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that is used to log in.
  • Page 45 If there is no Operator input for the amount of time set with this function, the Operator is automatically logged out. A login is necessary before the KN9108 / KN9116 can be accessed again. Enter a value from 0–180 minutes. The default is 30 minutes. 0 disables the function.

  • Page 46: The Session Page

    The Session Page The Session page lets the administrator see at a glance all the users currently logged into the KN9108 / KN9116, and provides their IP address. This page gives the administrator the option of forcing a user logout by selecting the user and clicking Kill Session.

  • Page 47: The Administration Page

    MAC Address This item displays the KN9108 / KN9116's MAC address. Firmware Ver This item displays the current firmware version number. You can reference it to see if there are newer versions available on the Altusen website.

  • Page 48: User Management

    KN9108 / KN9116 User Manual User Management The User Management dialog box is used to create, delete and manage user profiles. Up to 64 user profiles can be established. To delete a user profile, select it in the list box, and Click Remove.
  • Page 49 Gives the user Administrator level access to the KN9108 / KN9116. All permissions are granted (see below). User Gives the user User level access to the KN9108 / KN9116. WinClient ActiveX Viewer, Power Manager, and Java Client permissions are granted (see below).
  • Page 50 KN9108 / KN9116 User Manual Heading Description Port Access This function allows the Administrator or a User with Administration permission to define the selected User's access to the computers on a Port-by-Port basis. For each User profile, select a port and click it to cycle...

  • Page 51: Service Configuration

    Users must specify the port number when they log in to the KN9108 / KN9116. If an invalid port number (or no port number) is specified, the KN9108 / KN9116 will not be found.

  • Page 52: Log Server

    KN9108 / KN9116 User Manual Log Server Important transactions that occur on the KN9108 / KN9116, such as logins and internal status messages, are kept in an automatically generated log file. In this panel, you specify the MAC address and a port number for the computer that the Log Server resides on.

  • Page 53: Network

    This setting allows you to tailor the size of the data transfer stream to match network traffic conditions by setting the rate at which the KN9108 / KN9116 transfers data between the switch and the client computers. The range is from 4–99999 Kilobytes per second (KBps).

  • Page 54: Anms

    KN9108 / KN9116 User Manual ANMS The Advanced Network Management Settings page is used to set up login authentication and authorization management from external sources. Click on the ANMS icon to select RADIUS, LDAP, or CC Management. RADIUS If you are using a RADIUS server, set up its parameters as follows: 1.
  • Page 55 Chapter 4. Administration (Continued from previous page.) 3. Set the time in seconds that the KN9108 / KN9116 waits for a RADIUS server reply before it times out in the Timeout field. 4. Set the number of RADIUS retries allowed in the Retries field.
  • Page 56 KN9108 / KN9116 User Manual Character Meaning Grants the user administrator privileges, allowing the user to configure the system. Allows the user to access the system via the WinClient ActiveX Viewer program. Allows the user to access the system via the Java Client program.

  • Page 57: Ldap / Ldaps

    LDAP, the default port number is 389; for LDAPS, the default port number is 636. 4. Set the time in seconds that the KN9108 / KN9116 waits for an LDAP or LDAPS server reply before it times out. 5. Consult the LDAP / LDAPS administrator to ascertain the appropriate entry for this field.

  • Page 58: Cc Management Settings

    KN9108 / KN9116 User Manual CC Management Settings To allow authorization for the KN9108 / KN9116 through a CC (Control Center) server, check Enable and fill in the CC Server’s IP address and the port that it listens on in the appropriate fields.

  • Page 59: Security

    The Default web page name lets the Administrator specify a login string (in addition to the IP address) that the user must include when accessing the KN9108 / KN9116 with a browser or the Java Client AP. For example: 192.168.0.126/abcdefg The user must include the forward slash and the string along with the IP address.
  • Page 60 KN9108 / KN9116 User Manual (Continued from previous page.) IP and MAC Filters control access to the KN9108 / KN9116 based on the IP and/or MAC addresses of the computers attempting to connect. A maximum of 100 IP filters and 100 MAC filters are allowed. To enable IP and/or MAC filtering, Click to put a check mark in the IP Filter Enable and/or MAC Filter Enable checkbox.

  • Page 61: Customization

    If Stealth Mode is enabled, the KN9108 / KN9116 refuses ICMP "echo request" packets. To permit browser access to the KN9108 / KN9116, click to put a check mark in the Enable Browser checkbox. If browser access is not enabled, users will not be able to log into the unit via their browsers.

  • Page 62: I/O

    KN9108 / KN9116 User Manual Attributes Attributes allows you to set attribute parameters for each of the ports. To change the port attribute: 1. Click Attributes... on the Customization dialog box. The Setting I/O Attributes dialog box appears. The port numbers are listed in the column on the left.

  • Page 63: Timeout

    Attributes dialog box appears (see Attributes, page 50). 2. In the Timeout field, enter the Timeout time in seconds. 3. Click Apply. (To exit without saving your changes, click Cancel.) Note: The Timeout setting applies to all ports on the KN9108 / KN9116.

  • Page 64: Miscellaneous

    Item Description Reset on exit Placing a check here causes the KN9108 / KN9116 to reset itself and implement all the new changes when you log out. Following the reset, wait approximately 30 to 60 seconds before logging back in. For example, if you change the IP address in the Network dialog box, you must open this page and enable Reset on exit before logging out.

  • Page 65: Date/Time

    If your country or region employs Daylight Saving Time (Summer Time), check the corresponding box. To establish the time zone that the KN9108 / KN9116 is located in, drop down the Time Zone list and choose the city that most closely corresponds to where it is at.

  • Page 66: The Log Page

    KN9108 / KN9116 User Manual The Log Page Note: Only the Local Console OSD has the Log tab. The Web browser and AP versions do not. However, the log can be access through the browser via the Log icon. See Web Page Icons, page 57.

  • Page 67: Main Web Page

    Chapter 5 Browser Operation Overview After you have successfully logged in (see Logging In, page 15), the KN9108 / KN9116 Main Web page appears. All of the features are described in the sections that follow. Main Web Page The Main Web page appears with the General dialog box displayed: Note: 1.

  • Page 68: Web Page Layout

    Reset on exit To save any configuration/administration changes that you have made in the KN9108 / KN9116's OSD, place a check here to have the KN9108 / KN9116 implement the changes you have made and reset itself when you log out.

  • Page 69: Web Page Icons

    Click this icon to install new versions of the KN9108 / KN9116's firmware (See Upgrading the Firmware, page 58, for details), or download your own private encryption key...

  • Page 70: Maintenance

    1. Download the new firmware file to a computer that is not part of your KN9108 / KN9116 installation. 2. From that computer, open your browser and log in to the KN9108 / KN9116 (see Logging In, page 15). 3. Click the Maintenance icon (see page 55) to open the Firmware configuration dialog box: 4.

  • Page 71: Private Certificate

    For enhanced security, the Private Certificate section allows you to use your own private encryption key and signed certificate, rather than the default ATEN certificate. To do this, click the Maintenance icon (see page 55) to open the Private...

  • Page 72: Web Page Buttons

    KN9108 / KN9116, clicking this button brings up it's interface. All the events that take place on the KN9108 / KN9116 are recorded in a log file. Clicking this icon displays the contents of the log file. See The Log File, page 97.

  • Page 73: Activating The Winclient Activex Viewer

    Chapter 5. Browser Operation Activating the WinClient ActiveX Viewer After you have successfully logged in (see Browser Login, page 16), to activate the browser-based WinClient ActiveX Viewer do the following: 1. Click the Windows Client button (the one without the arrow) at the left of the web page.

  • Page 74: Activating The Java Applet Viewer

    KN9108 / KN9116 User Manual Activating the Java Applet Viewer After you have successfully logged in (see page 16), to activate the Java Applet Viewer, do the following: 1. Click the Java Client button (the one without the arrow) at the left of the web page.

  • Page 75: Chapter 6. The User Interface

    Chapter 6 The User Interface Overview Once you have successfully logged in (see Logging In, page 15), activate the browser-based OSD. The look of the user interface main page varies slightly, depending on which method you used to log in (WinClient ActiveX Viewer, WinClient AP Control Panel, Java Applet Viewer, or Java Client AP Control Panel).
  • Page 76 Note: The Screen View and Transparent buttons are available on the Local Console OSD only (See page 25). The Main Page lists all of the KN9108 / KN9116's ports. You access the computers connected to its ports by selecting them on this page.

  • Page 77: Port Operation

    The OSD Toolbar The OSD provides a toolbar to help you control the KN9108 / KN9116 from within the captured port. Depending on which method you used to log in, the toolbar differs slightly (See note 2, below). To bring up the toolbar, tap the OSD Hotkey twice (Scroll Lock or Ctrl).

  • Page 78: Osd Hotkey Summary Table

    Click to skip to the first accessible port previous to the current one without having to invoke the OSD. Click to begin Auto Scan Mode. The KN9108 / KN9116 automatically switches among the ports that were selected for Auto Scanning under the Configuration Scan Select function (see Scan Select, page 95).

  • Page 79: Hotkey Operation

    Chapter 6. The User Interface Hotkey Operation Hotkeys allow you to provide KVM focus to a port directly from the keyboard. The KN9108 / KN9116 provides the following hotkey features: Auto Scanning Skip Mode Switching The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode.

  • Page 80: Pausing Auto Scan

    KN9108 / KN9116 User Manual Pausing Auto Scan While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer by pressing P. During the time that Auto Scanning is paused, the S in front of the Port ID blinks On and Off.

  • Page 81: Panel Array Mode

    OSD divides your screen into a 4 x 4 grid of 16 panels: Each panel represents one of the KN9108 / KN9116's ports. Starting with Port 1 at the upper left; going from left to right; top to bottom; Port 16 is at the lower right.
  • Page 82 KN9108 / KN9116 User Manual (Continued from previous page.) You can access a computer connected to a port by moving the mouse pointer over its panel and clicking. You switch to the computer exactly as if you had selected it from the OSD Main screen.

  • Page 83: Multiuser Operation

    Chapter 6. The User Interface Multiuser Operation The KN9108 / KN9116 supports multiuser operation. Up to 32 users can log in at the same time. When multiple users simultaneously access the KN9108 / KN9116 switch from remote consoles, the rules of precedence that apply are...

  • Page 84: Control Panel

    KN9108 / KN9116 User Manual Control Panel Since the WinClient ActiveX Viewer and WinClient AP Control Panel contains the most complete functionality of all the user interface control panels, this section describes the WinClient Control Panel. Although the other control panels may not have all of the features that this one does, you can refer to the information described here when using them.
  • Page 85 Chapter 6. The User Interface (Continued from previous page.) Right clicking in the text row area brings up a menu that allows you to select options for the Screen Mode, Zoom and Macro List. These functions are discussed in the sections that follow. To move the Control Panel to a different location on the screen, place the mouse pointer over the text bar area, then click and drag.

  • Page 86: Control Panel Functions

    KN9108 / KN9116 User Manual Control Panel Functions Icon Function This is a toggle. Click to make the Control Panel persistent – i.e., it always displays on top of other screen elements. Click again to have it display normally. Click to bring up the Macros dialog box (see page 76 for details).
  • Page 87 Chapter 6. The User Interface (Continued from previous page.) These icons show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is On, the LED is bright green and the lock hasp is closed. When the lock state is Off, the LED is dull green and the lock hasp is open.

  • Page 88: Macros

    KN9108 / KN9116 User Manual Macros The Macros icon provides access to two functions found in the Macros dialog box: Hotkeys and User Macros. Both are described in the following sections. Note: The T button at the top right of the dialog boxes that appear for the Macros function brings up a slider to adjust the transparency of the dialog box.
  • Page 89 Chapter 6. The User Interface An explanation of the Hotkey actions is given in the table below: Action Explanation Exit remote If you are using the Java AP, this exits the remote view and goes back to the web browser Main Page. If you are using the WinClient AP, this exits location remote view and goes back to the WinClient main page.

  • Page 90: User Macros

    KN9108 / KN9116 User Manual User Macros User Macros are used to perform specific actions on the remote server. To create the macro, do the following: 1. Select User Macros radio button, then click Add. 2. In the dialog box that comes up, replace the “New Macro” text with a...
  • Page 91 Chapter 6. The User Interface 3. Click Record. The dialog box disappears, and a small panel appears at the top left of the screen: 4. Press the keys for the macro. To pause macro recording, click Pause. To resume, click Pause again. Clicking Show brings up a dialog box that lists each keystroke that you make, together with the amount of time each one takes: Clicking Cancel cancels all keystrokes.
  • Page 92 KN9108 / KN9116 User Manual 5. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dialog box with your system macro key presses displayed in the Macro column: 6.
  • Page 93 Chapter 6. The User Interface After creating your macros, you can run them either by opening this dialog box and clicking Play, or by opening the Macro List on the Control Panel and clicking the one you want. If you run the macro from this dialog box, you have the option of specifying how the macro runs, by clicking the arrow next to the Play button.

  • Page 94: Video Settings

    KN9108 / KN9116 User Manual Video Settings Clicking the Hammer icon on the Control Panel brings up the Video Settings dialog box. The options in this dialog box allow you to adjust the placement and picture quality of the remote screen on your monitor...
  • Page 95 Chapter 6. The User Interface Video adjustment options: Options Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons. Auto-Sync Click Auto-Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen.
  • Page 96 KN9108 / KN9116 User Manual Enable Refresh The KN9108 / KN9116 can redraw the screen every 1 to 99 seconds, eliminating unwanted artifacts from the screen. Select Enable Refresh and enter a number from 1 through 99. The KN9108 / KN9116 will redraw the screen at the interval you specify.

  • Page 97: Gamma Adjustment

    Chapter 6. The User Interface Gamma Adjustment If it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Adjustment dialog box. Under Basic configuration, there are ten preset and four user-defined levels to choose from.

  • Page 98: The Message Board

    KN9108 / KN9116 User Manual The Message Board The KN9108 / KN9116 supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other.

  • Page 99: The Button Bar

    Chapter 6. The User Interface The Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Button Action Enable/Disable Chat. When disabled, messages posted to the board are not displayed. The button is shadowed when Chat is disabled. The icon displays next to the user's name in the User List panel when the user has disabled Chat.

  • Page 100: User List Panel

    KN9108 / KN9116 User Manual User List Panel The names of all the logged in users are listed in this panel. Your name appears in blue; other users' names appear in black. By default, messages are posted to all users. To post a message to one individual user, select the user's name before sending your message.

  • Page 101: The On-Screen Keyboard

    Chapter 6. The User Interface The On-Screen Keyboard The KN9108 / KN9116 supports an on-screen keyboard, available in multiple languages, with all the standard keys for each supported language. Click this icon to pop up the on-screen keyboard: One of the major advantages of the on-screen keyboard is that if the keyboard languages of the remote and local systems aren’t the same, you don’t have to...
  • Page 102 KN9108 / KN9116 User Manual To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.

  • Page 103: Control Panel Configuration

    Chapter 6. The User Interface Control Panel Configuration Clicking the Control Panel icon brings up a dialog box that allows you to configure the items that appear on the Control Panel, as well as its graphical settings. The dialog box differs slightly, depending on whether you use the WinClient ActiveX Viewer or the Java Applet Viewer: WinClient ActiveX Java Applet...
  • Page 104 Control Panel as follows: Bus No./Total Users. Snapshot These settings let the user configure the KN9108 / KN9116’s screen capture parameters (see the Snapshot description under Control Panel, page 72): Path lets you select a directory that the captured screens automatically get saved to.

  • Page 105: Mouse Synchronization

    Chapter 6. The User Interface Mouse Synchronization Until you close the KN9108 / KN9116 connection, mouse movements have no effect on your local system, but instead are captured and sent to the remote system. From time to time, especially if you change video resolution, the local mouse movement may no longer be synchronized with the remote system's mouse pointer.

  • Page 106: The Configuration Page

    The Configuration Page The OSD Configuration page allows users to set up their own, individual, working environments. The KN9108 / KN9116 stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that is used to log in.
  • Page 107 If there is no Operator input for the amount of time set with this function, the Operator is automatically logged out. A login is necessary before the KN9108 / KN9116 can be accessed again. Enter a value from 0 - 180 minutes. The default is 30 minutes. 0 disables the function.
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  • Page 109: The Main Screen

    The Log File The Main Screen The KN9108 / KN9116 logs all the events that take place on it. To view the contents of the log file, click the Log icon at the left of the web page. A screen similar to the one below appears: A maximum of 512 events are stored in the log file.
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  • Page 111: Chapter 8. The Log Server

    The Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected KN9108 / KN9116 units and writes them to a searchable database. This chapter describes how to install and configure the Log Server.

  • Page 112: Starting Up

    The screen is divided into three components: A Menu Bar at the top A panel for a list of KN9108 / KN9116 units in the middle (see Overview, page 105). A panel for an Events List at the bottom (see Overview, page 105).

  • Page 113: The Menu Bar

    Options Help These are discussed in the sections that follow. Note: If the Menu Bar appears to be disabled, click in the KN9108 / KN9116 List window to enable it. Configure The Configure menu contains three items: Add, Edit, and Delete. They are used...

  • Page 114: Events

    Field Explanation Address This can either be the IP address of the KN9108 / KN9116 or its DNS name (if the network administrator has assigned it a DNS name). Port The Port number assigned to the KN9108 / KN9116 (see Log Server, page 40).
  • Page 115 This is one of three radio buttons that define the scope of the search. If it is selected, the search is performed on all the events in the database for the selected KN9108 / KN9116. Search last results This is a secondary search performed on the events that resulted from the last search.

  • Page 116: Maintenance

    KN9108 / KN9116 User Manual Maintenance This function allows the administrator to perform manual maintenance of the database. He can use it to erase specified records before the expiration time that was set with the Limit setting of the Edit function (see page 102).

  • Page 117: The Log Server Main Screen

    Log Server to track (see Configure, page 101). The lower (Event) panel displays the log events for the currently selected KN9108 / KN9116 (the highlighted one - if there are more than one). To select a KN9108 / KN9116 unit in the list, simply click on it.

  • Page 118: The List Panel

    The Event Panel The lower panel displays log events for the currently selected KN9108 / KN9116. Note that if there are more than one KN9108 / KN9116 units, even though they aren't currently selected, if their Recording checkbox is checked,...

  • Page 119: Ldap Server Configuration

    Chapter 9 LDAP Server Configuration Introduction The KVM Over the NET switch allows log in authentication and authorization through external programs. This chapter describes how to configure Active Directory for KVM Over the NET switch authentication and authorization. To allow authentication and authorization via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extended so that an extended attribute name for the KVM Over the NET switch –...

  • Page 120: Install The Active Directory Schema Snap-In

    KN9108 / KN9116 User Manual Install the Active Directory Schema Snap-in To install the Active Directory Schema Snap-in, do the following: 1. Open a Command Prompt. 2. Key in: regsvr32 schmmgmt.dll to register schmmgmt.dll on your Active Directory computer. 3. Open the Start menu; click Run; key in: mmc /a; click OK.

  • Page 121: Extend And Update The Active Directory Schema

    LDAP Server Configuration Extend and Update the Active Directory Schema To extend and update the Active Directory Schema, you must do the following 3 procedures: 1) create a new attribute; 2) extend the object class with the new attribute; and 3) edit the active directory users with the extended schema. Creating a New Attribute To create a new attribute do the following: →...
  • Page 122 KN9108 / KN9116 User Manual (Continued from previous page.) 5. Fill in the dialog box to match the entries for Description and Common Name shown below, then click OK to complete the procedure. Note: The Unique X500 Object ID uses periods, not commas.

  • Page 123: Extending The Object Class With The New Attribute

    LDAP Server Configuration Extending the Object Class With the New Attribute To extend the object class with the new attribute, do the following: → → 1. Open the Control Panel Administrative Tools Active Directory Schema. 2. In the left panel of the screen that comes up, select Classes. 3.
  • Page 124 KN9108 / KN9116 User Manual 5. On the Attributes page, click Add: 6. In the list that comes up, select iKVM2116-userProfile, then click OK to complete the procedure.

  • Page 125: Editing Active Directory Users

    To edit Active Directory Users With the Extended Schema, do the following: 1. Run ADSI Edit. (Installed as part of the Support Tools.) 2. In the left panel, open Domain, and navigate to the DC=aten,DC=com CN=Users node. 3. In the right panel, locate the user you wish to edit. (Our example uses jason.)
  • Page 126 KN9108 / KN9116 User Manual (Continued from previous page.) 5. On the Attribute Editor page of the dialog box that appears, select iKVM2116-userProfile from the list. 6. Click Edit to bring up the String Attribute Editor: (Continues on next page.)
  • Page 127 LDAP Server Configuration (Continued from previous page.) 7. Key in the KVM Over the NET switch permission attribute values. For example: Note: The possible string attributes are the same as for Radius. See the table on page 44 for full details. 8.

  • Page 128: Openldap

    KN9108 / KN9116 User Manual OpenLDAP OpenLDAP is an Open source LDAP server designed for Unix platforms. A Windows version can be downloaded from: http://download.bergmans.us/openldap/openldap-2.2.29/ openldap-2.2.29-db-4.3.29-openssl-0.9.8a- win32_Setup.exe. OpenLDAP Server Installation After downloading the program, launch the installer, select your language, accept the license and choose the target installation directory.

  • Page 129: Openldap Server Configuration

    Specify the server suffix. All entries in the directory will have this suffix, which represents the root of the directory tree. For example, with suffix dc=aten,dc=com, the fully qualified name of all entries in the database will end with dc=aten,dc=com.

  • Page 130: Starting The Openldap Server

    KN9108 / KN9116 User Manual Starting the OpenLDAP Server To start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line. slapd supports a number of command line options, the most important option is the d switch that triggers debug information.

  • Page 131: Customizing The Openldap Schema

    The schema that slapd uses may be extended to support additional syntaxes, matching rules, attribute types, and object classes. In the case of the KN9108 / KN9116, the User Class and the User Profile attribute are extended to define a new schema (e.g. kn2116.schema). The...

  • Page 132: Ldap Dit Design And Ldif File

    Directory Information Tree (DIT). The nodes in the tree are directory entries, and each entry contains information in attribute-value form. An example of the LDAP directory tree for the KN9108 / KN9116 is shown in the figure, below: (Continues on next page.)

  • Page 133: Dit Creation

    The LDAP Data Interchange Format (LDIF) is used to represent LDAP entries in a simple text format (please refer to RFC 2849). The figure below illustrates an LDIF file that creates the DIT for the KN9108 / KN9116 directory tree (shown in the figure, above).

  • Page 134: Using The New Schema

    KN9108 / KN9116 User Manual (Continued from previous page.) Using the New Schema To use the new schema, do the following: 1. Save the new schema file (e.g., kn2116.schema) in the /OpenLDAP/ schema/ directory. 2. Add the new schema to the slapd.conf file, as shown in the figure, below: 3.

  • Page 135: Appendix

    Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 136 KN9108 / KN9116 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 137: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 138: Technical Support

    KN9108 / KN9116 User Manual Technical Support Technical support is available both by email and online (with a browser over the web): International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iii...

  • Page 139: Troubleshooting

    Sudden loss of network connection Close your KN9108 / KN9116 connection. Wait due to local reset of KN9108 / approximately 30 seconds, and log in again. KN9116.

  • Page 140: The Java Client

    KN9108 / KN9116 User Manual The Java Client For mouse synchronization problems, see The On-Screen Keyboard, page 89. For connection and operation problems, see the table below: Problem Resolution Java Client won't 1. The latest Java version must be installed on your client com- connect to the puter.

  • Page 141: Panel Array Mode

    The WinClient ActiveX Viewer or AP Problem Resolution WinClient ActiveX Viewer won't DirectX 8.0 or higher must be installed on your connect to the KN9108 / KN9116. computer. Remote mouse pointer is out of 1. Use the AutoSync feature (see Video Settings, sync.

  • Page 142: Sun Systems

    KN9108 / KN9116 User Manual Sun Systems Problem Resolution Video display problems with The display resolution should be set to 1024 x 768. HDB-15 interface systems Under Text Mode: (e.g. Sun Blade 1000 servers). 1. Go to OK mode and issue the following com-...

  • Page 143: Additional Mouse Synchronization Procedures

    Note: 1. These procedures are to be performed on the computers attached to the KN9108 / KN9116's ports - not on the computer you are using to access the KN9108 / KN9116.

  • Page 144: Sun / Linux

    KN9108 / KN9116 User Manual 2. Windows XP / Windows Server 2003: Set the mouse speed to the middle position; disable Enhance Pointer Precision (Control Panel → Printers and Other Hardware → Mouse → Pointer Options): 3. Windows ME / Windows 95: Set the mouse speed to the middle position;...

  • Page 145: Self-Signed Private Certificates

    [Enter] until all the parameters have been keyed in). 2. If there are spaces in the input, surround the entry in quotes (e.g., “ATEN International”). To avoid having to input information during key generation the following additional parameters can be used: /C /ST /L /O /OU /CN /emailAddress.

  • Page 146: Administrator Login Failure

    To clear the login information (and return all settings to their defaults), do the following: 1. Power off the KN9108 / KN9116 and remove its housing. 2. Using a jumper cap, short the jumper on the mainboard labeled J8. 3. Power on the switch.

  • Page 147: Specifications

    Appendix Specifications Function KN9108 KN9116 Direct Computer Connections Maximum 64 (via cascade) 128 (via cascade) Port Selection OSD; Hotkey; Pushbuttons Connectors Console Keyboard 1 x 6-pin Mini-DIN Female (Purple) Port Video 1 x HDB-15 Female (Blue) Mouse 1 x 6-pin Mini-DIN Female (Green)

  • Page 148: Compatible Cascade Switches

    KN9108 / KN9116 User Manual Compatible Cascade Switches The following Altusen and ATEN KVM switches can be cascaded from the KN9108 / KN9116. Some KVM Over the Net features may not be supported, depending on the functionality of the cascaded switch:...

  • Page 149: Trusted Certificates

    Appendix Trusted Certificates Overview When you try to log in to the device from your browser, a Security Alert message appears to inform you that the device’s certificate is not trusted, and asks if you want to proceed. The certificate can be trusted, but the alert is triggered because the certificate’s name is not found on Microsoft list of Trusted Authorities.

  • Page 150: Installing The Certificate

    KN9108 / KN9116 User Manual Installing the Certificate To install the certificate, do the following: 1. In the Security Alert dialog box, click View Certificate. The Certificate Information dialog box appears: Note: There is a red and white X logo over the certificate to indicate that it is not trusted.

  • Page 151: Certificate Trusted

    Appendix 5. Next, click Finish to complete the installation; then click OK to close the dialog box. Certificate Trusted The certificate is now trusted: When you click View Certificate, you can see that the red and white X logo is no longer present –...

  • Page 152: Mismatch Considerations

    KN9108 / KN9116 User Manual Mismatch Considerations If the site name or IP address used for generating the certificate no longer matches the current address of the switch a mismatch warning occurs: You can click Yes to go on, or you can disable mismatch checking.

  • Page 153: Limited Warranty

    Appendix Limited Warranty ATEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ATEN's support department for repair or replacement of your unit. ATEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
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  • Page 155 Index Administration, 25 Date/Time Settings, 53 Administration Page, 35 Customization, 49 Date/Time, 53 Factory Default Settings, 136 General, 35 Features, 3 Network, 41 Firmware, Upgrading, 58 Security, 47 Forgotten Password, 134 User Management, 36 Administrator Login Failure, 134 AP Operation Hot Plugging, 14 WinClient, 17 Hotkey...
  • Page 156 KN9108 / KN9116 User Manual Windows Client, 86 Mouse Synchronization, 93 LDAP Server Configuration, 107 Multiuser Operation, 49, 71 List Function, 28 Local Console, 25 Administration Page, 35 Naming ports, 30 Log Page, 54 Network, 41 Main Page, 27 Network Transfer Rate, 41...
  • Page 157 Port Selection, 14 Stealth Mode, 49 Powering Off and Restarting, 14 System Requirements, 4 Private Certificates, 133 Technical Support, 126 Quick View Ports, 27 Telephone support, iii Toolbar OSD, 65 Rack Mounting, 12 Panel Array Mode (Windows), 69 RADIUS, 42 Troubleshooting refresh screen, 84 Administration, 127...
  • Page 158 KN9108 / KN9116 User Manual Windows Client, 2 Control Panel, 72 Activating the OSD, 61 Message Board, 86 AP File Menu, 20 OSD Toolbar, 65 AP Installation, 17 Troubleshooting, 129 AP Login, 21 Windows client, 63 AP Operation, 22...

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