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Customer Assistance Information
Reporting Safety
Defects to the United
States Government
If you believe that your vehicle has a
defect which could cause a crash or could
cause injury or death, you should
immediately inform the National
Highway Traffic Safety Administration
(NHTSA), in addition to notifying
General Motors.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot
become involved in individual problems
between you, your dealer, or General
Motors.
To contact NHTSA, you may either call
the Auto Safety Hotline toll-free at
1-800-424-9393 (or 366-0123 in the
Washington, D.C. area) or write to:
NHTSA
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information
about motor vehicle safety from the
Hotline.
Reporting Safety
Defects to the Canadian
Government
If you live in Canada, and you believe
that your vehicle has a safety defect, you
should immediately notify Transport
Canada, in addition to notifying General
Motors of Canada Limited. You may
write to:
Transport Canada
Box 8880
Ottawa, Ontario K l G 352
w
Reporting Safety
Defects to General
Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like this,
we certainly hope you'll notify us. Please
call us at 1-800-PM-CARES, or write:
Pontiac Division
Customer Assistance Center
One Pontiac Plaza
Pontiac, MI 48340-2952
In Canada, please call us at
1-800-263-3777 (English) or
1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
. .
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