Lexmark XM9100 Series User Manual

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XM9100 Series

User's Guide

June 2014

www.lexmark.com

Machine type(s):

7421

Model(s):

039, 239, 439

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Summary of Contents for Lexmark XM9100 Series

Page 1 XM9100 Series User's Guide June 2014 www.lexmark.com Machine type(s): 7421 Model(s): 039, 239, 439...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Learning about the printer................9 Finding information about the printer......................9 Connecting the printer to an outlet......................10 Selecting a location for the printer......................10 Printer configurations..........................11 Understanding the basic functions of the scanner..................13 Using the ADF and scanner glass......................14 Understanding the printer control panel............15 Using the control panel...........................15 Understanding the colors of the Sleep button and indicator lights............15...
Page 3 Contents Setting up the printer software.......................45 Networking..............................46 Verifying printer setup..........................50 Loading paper and specialty media............51 Setting the paper size and type.......................51 Configuring Universal paper settings......................51 Loading trays............................51 Loading the multipurpose feeder......................53 Linking and unlinking trays........................56 Paper and specialty media guide..............58 Using specialty media..........................58 Paper guidelines............................60 Supported paper sizes, types, and weights.....................63...
Page 4 Contents Faxing......................89 Setting up the printer to fax........................89 Sending a fax............................105 Creating shortcuts..........................107 Customizing fax settings........................108 Canceling a fax job..........................109 Holding and forwarding faxes.......................109 Understanding the fax options......................110 Scanning....................112 Using Scan to Network..........................112 Scanning to an FTP address........................112 Scanning to a computer or flash drive....................114 Understanding the scan options......................115 Understanding the printer menus............117 Menus list..............................117...
Page 5 Contents Maintaining the printer................205 Cleaning printer parts..........................205 Checking the status of parts and supplies.....................210 Estimated number of remaining pages....................210 Ordering supplies..........................211 Ordering a 300K maintenance kit......................212 Storing parts and supplies........................212 Replacing supplies..........................213 Replacing the 300K maintenance kit.....................225 Replacing the ADF scan pad........................235 Moving the printer..........................237 Managing the printer................239 Checking the virtual display........................239...
Page 6 Contents Troubleshooting..................271 Understanding the printer messages....................271 Solving printer problems........................287 Solving print problems..........................294 Solving copy problems..........................320 Solving fax problems..........................322 Solving scanner problems........................329 Solving home screen application problems...................333 Embedded Web Server does not open....................333 Contacting customer support........................334 Notices.....................335 Product information..........................335 Edition notice............................335 Power consumption..........................340 Index......................353...
Page 7: Safety Information
Safety information Safety information Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.
Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.
Page 9: Learning About The Printer
Caring for and maintaining the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility Lexmark Accessibility Guide—This guide is available at features of your printer. http://support.lexmark.com. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help.
Page 10: Connecting The Printer To An Outlet
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 11: Printer Configurations
Learning about the printer • Observe the recommended temperatures and avoid fluctuations: Ambient temperature 10 to 30°C (50 to 86°F) Storage temperature -10 to 40°C (14 to 104°F) • Allow the following recommended amount of space around the printer for proper ventilation: Rear 120 mm (4.80 in.) Right side 400 mm (15.70 in.)
Page 12 CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 13: Understanding The Basic Functions Of The Scanner
Learning about the printer Hardware option Alternative hardware option Staple finisher None Note: This is supported only in select printer models. 3000‑sheet tray None 2 x 500‑sheet tray 2500‑sheet tray 2500‑sheet tray 2 x 500‑sheet tray Finisher None • Staple, hole punch finisher •...
Page 14: Using The Adf And Scanner Glass
Learning about the printer Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Use the scanner glass for single‑page documents, book • Load an original document faceup. pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
Page 15: Understanding The Printer Control Panel
Understanding the printer control panel Understanding the printer control panel Using the control panel Use the Display • View the printer status and messages. • Set up and operate the printer. Home button Go to the home screen. Sleep button Enable Sleep mode or Hibernate mode.
Page 16: Understanding The Home Screen
Understanding the printer control panel Indicator light Printer status The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention. Sleep button light Printer status The printer is off, idle or in Ready state.
Page 17 Understanding the printer control panel Touch Forms and Favorites Quickly find and print frequently used online forms. Menu icon Access the printer menus. Note: The menus are available only when the printer is in Ready state. Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links. Note: The tree view supports only bookmarks created from this function, and not from any other application.
Page 18: Using The Touch-Screen Buttons
Understanding the printer control panel Feature Description Status message bar • Show the current printer status such as Ready or Busy. • Show printer conditions such as Toner Low or Cartridge Low. • Show intervention messages so the printer can continue processing. Printer IP address The IP address of your network printer is located at the upper left corner of the home screen and appears as four sets of numbers separated by periods.
Page 19 Understanding the printer control panel Other touch-screen buttons Touch Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen.
Page 20: Setting Up And Using The Home Screen Applications
• There may be additional solutions and applications available for purchase. For more information, go to www.lexmark.com or contact the place where you purchased the printer. • The shortcuts that you created using MyShortcut can only be edited or deleted using the application. For more information, see “Using MyShortcut”...
Page 21: Customizing The Home Screen
Setting up and using the home screen applications Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. Open a Web browser, and then type the printer IP address in the address field. Press Enter. Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.
Page 22: Activating The Home Screen Applications
Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide, go to http://support.lexmark.com. Streamline work processes by letting you quickly find and print frequently used online forms directly from the printer home screen.
Page 23: Setting Up Card Copy
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Quickly and easily copy insurance, identification, and other wallet‑size cards.
Page 24: Setting Up Multi Send
Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide, go to http://support.lexmark.com. Scan a document, and then send the scanned document to multiple destinations.
Page 25: Setting Up Remote Operator Panel
Setting up and using the home screen applications Scan a document and send it to a shared network folder. You can define up to 30 unique folder destinations. Notes: • The printer must have permission to write to the destinations. From the computer where the destination is specified, use sharing, security, and firewall settings to allow the printer at least a write access.
Page 26: Exporting And Importing A Configuration
Setting up and using the home screen applications Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. Open a Web browser, and then type the printer IP address in the address field. Note: View the IP address on the printer home screen.
Page 27: Additional Printer Setup
• Firmware cards – Forms and Bar Code – PRESCRIBE – IPDS • Lexmark Internal Solutions Ports (ISP) – Standard 10/100/1000 Ethernet – MarkNet N8350 802.11 b/g/n wireless print server – MarkNet N8352 802.11 b/g/n wireless print server Accessing the controller board Note: Use the screwdriver located inside the bottom front door of the printer.
Page 28 Additional printer setup Remove the connector cover. Remove the screws from the controller board access cover. Remove the access cover. Use the following illustration to locate the appropriate connector: Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board electronic components or connectors.
Page 29 Additional printer setup Option card connector Memory card connector Lexmark Internal Solutions Port or printer hard disk connector Align the base of the access cover to the printer.
Page 30 Additional printer setup Reattach the access cover. Tighten the screws on the access cover. Reattach the connector cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 31 Additional printer setup Push the memory card straight into the connector, and then push the card toward the controller board wall until it clicks into place. Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 32 Note: The entire length of the connector on the card must touch and be flush with the controller board. Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options.
Page 33 Additional printer setup Unpack the ISP kit. Plastic mounting bracket Thumbscrews Access the controller board. For more information, see “Accessing the controller board” on page Remove the printer hard disk. Note: The hard disk must be removed before installing an ISP. Unplug the hard disk interface cable from the controller board.
Page 34 Additional printer setup Remove the screws that secure the hard disk. Remove the hard disk. Install the ISP in the same location where the hard disk was located on the controller board. Align the posts of the plastic mounting bracket with the holes on the controller board cage, and then press the bracket on the cage until it clicks into place.
Page 35 Additional printer setup Install the ISP on the bracket. Use the provided thumbscrew for the ISP to attach the ISP to the bracket. Secure the ISP mounting bracket to the controller board cage using the screws. Remove the thumbscrews that attach the hard disk mounting bracket to the hard disk, and then remove the bracket.
Page 36 Additional printer setup Align the standoffs of the hard disk with the holes on the ISP, and then press the hard disk down until the standoffs click into place. Insert the plug of the hard disk interface cable into the connector on the ISP, and then connect the ISP solution interface cable into the receptacle of the controller board.
Page 37 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 38: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 39 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. The optional trays come with the following accessories:...
Page 40 Additional printer setup Accessory name Quantity Screw Turn off the printer. Unplug the power cord from the electrical outlet and then from the printer. Unpack the optional tray, and then remove all packing material. Attach the stabilizing feet to the optional tray. Note: Make sure the feet click into place.
Page 41 Additional printer setup Remove the connector cover from the printer. Lift the printer using the handles at the sides. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
Page 42 Additional printer setup Align the printer with the tray, and then lower the printer into place. Remove the tape from the connectors, and then plug the connectors into the receptacles of the printer. Open Tray 2 and Tray 3.
Page 43 Additional printer setup Secure the tray to the printer using the locking clips and the metal bracket. • Back • Front Reinstall the connector cover. Connect the power cord to the printer and electrical outlet.
Page 44: Attaching Cables
Additional printer setup Turn on the printer. Set the printer software to recognize the optional tray. For more information, see “Adding available options in the print driver” on page Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 45: Setting Up The Printer Software
Additional printer setup Use the Printer power cord socket Connect the printer to a properly grounded electrical outlet. Internal Solutions Port (ISP) or Attach an ISP or a printer hard disk. printer hard disk slot Note: If the printer has support for wireless connection, then the wireless antenna is attached here.
Page 46: Networking
Additional printer setup Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer. Apply the changes. For Macintosh users From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies. Navigate to the list of hardware options, and then add any installed options. Apply the changes.
Page 47 Additional printer setup • Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks. Some ad hoc networks will also require the automatic setting. Check with your system support person if you are not sure which channel to select. •...
Page 48 Additional printer setup From the printer control panel, navigate to: > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup Select a wireless connection setup. Search for networks Show available wireless connections. Note: This menu item shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID.
Page 49 Additional printer setup Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see the instruction sheet that came with the wireless network adapter.
Page 50: Verifying Printer Setup
Additional printer setup Apply the changes. Setting up serial printing (Windows only) After installing the serial or communication (COM) port, configure the printer and the computer. Note: Serial printing reduces print speed. Set the parameters in the printer. From the control panel, navigate to the menu for the port settings. Locate the menu for the serial port settings, and then adjust the settings, if necessary.
Page 51: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information, “Avoiding jams” on page 242 “Storing paper” on page Setting the paper size and type From the home screen navigate to: >...
Page 52 Loading paper and specialty media Squeeze and slide the paper guides to the correct position for the size of the paper you are loading. Note: Use the indicators on the bottom of the tray to position the guides. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 53: Loading The Multipurpose Feeder
Loading paper and specialty media Load the paper stack with the printable side faceup. Notes: • Load printable side facedown for duplex printing. • Load pre-punched paper with the holes toward the front or the left side of the tray. •...
Page 54 Loading paper and specialty media Adjust the guide to match the size of the paper you are loading. Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 55 Loading paper and specialty media Without an optional finisher With an optional finisher Two‑sided printing Two‑sided printing Note: For long-edge orientation, load letterhead faceup Note: For long-edge orientation, load letterhead faceup with the header on the right side of the feeder. with the header on the left side of the feeder.
Page 56: Linking And Unlinking Trays
Loading paper and specialty media • Make sure that the paper is below the maximum fill line. Overfilling may cause paper jams. From the control panel, set the paper size and paper type in the Paper menu to match the paper loaded in the feeder.
Page 57 Loading paper and specialty media Creating a custom name for a paper type From the home screen, navigate to: > Paper Menu > Custom Names Type a custom paper type name, and then apply the changes. Touch Custom Types, and then verify if the new custom paper type name has replaced the custom name. Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays.
Page 58: Paper And Specialty Media Guide
The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Using specialty media Tips on using card stock Card stock is heavy, single‑ply specialty media.
Page 59 • Print samples on labels being considered for use before buying large quantities. • For more information on label printing, characteristics, and design, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. • Use labels designed specifically for laser printers.
Page 60: Paper Guidelines
Paper and specialty media guide Tips on using transparencies • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match the transparencies loaded in the tray. • Print a test page on the transparencies being considered for use before buying large quantities. •...
Page 61 (electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
Page 62 Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 63: Supported Paper Sizes, Types, And Weights
Paper and specialty media guide For more information about Lexmark, visit www.lexmark.com. General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent. Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity...
Page 64 Paper and specialty media guide Paper size Dimensions Standard Standard 2 x 500‑ 2500‑sheet 3000‑sheet Multipurpose Two‑sided 500‑sheet 500‑sheet sheet tray tray printing feeder tray (Tray tray (Tray tray Letter 216 x 279 mm (8.5 x 11 in.) Legal 216 x 356 mm (8.5 x 14 in.) Executive 184 x 267 mm...
Page 65 Paper and specialty media guide Paper size Dimensions Standard Standard 2 x 500‑ 2500‑sheet 3000‑sheet Multipurpose Two‑sided 500‑sheet 500‑sheet sheet tray tray printing feeder tray (Tray tray (Tray tray DL Envelope 110 x 220 mm (4.3 x 8.7 in.) C5 Envelope 162 x 229 mm (6.4 x 9 in.) B5 Envelope 176 x 250 mm (6.9 x 9.8 in.)
Page 66 Paper and specialty media guide Paper size Dimensions Scanner glass 297 x 420 mm (11.69 x 16.54 in.) 12 x 18 305 x 457 mm (12 x 18 in.) 11 x 17 279.4 x 431.8 mm (11 x 17 in.) Oficio 216 x 340 mm (8.5 x 13.4 in.) Folio...
Page 67 Paper and specialty media guide Paper type Standard Standard 2 x 500- 2500‑sheet 3000‑sheet Multipurpose Scanner 500‑sheet 500‑sheet sheet tray tray tray feeder tray (Tray 1) tray (Tray 2) Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper...
Page 68 Paper and specialty media guide Supported paper sizes Paper size Staple finisher Staple, hole punch Staple, hole punch Booklet finisher finisher bin 1 finisher bin 2 JIS B5 JIS B4 Executive Letter Legal 12 x 18 11 x 17 SRA3 Oficio Folio Statement...
Page 69 Paper and specialty media guide Paper type Staple finisher Staple, hole punch finisher Booklet finisher Card Stock Transparency Recycled Glossy Heavy Glossy Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Custom Type Print on transparencies by batches of only up to 20 to prevent them from sticking together. For more information, see “Tips on using transparencies”...
Page 70: Printing
Printing Printing Printing forms and a document Printing forms Use Forms and Favorites to quickly and easily access frequently used forms or other information that is regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Setting up Forms and Favorites”...
Page 71: Printing From A Flash Drive Or Mobile Device
Printing Adjusting toner darkness From the home screen, navigate to: > Settings > Print Settings > Quality Menu Adjust the toner darkness setting, and then save the changes. Printing from a flash drive or mobile device Printing from a flash drive Notes: •...
Page 72 • .xps • Sony (512MB and 1GB) Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif • .png Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile.
Page 73: Printing Confidential And Other Held Jobs
Printing Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing confidential and other held jobs Storing print jobs in the printer From the printer control panel, navigate to: > Security > Confidential Print > select the print job type Max Invalid PIN Limit the number of times an invalid PIN can be entered.
Page 74: Printing Information Pages
Printing Select the print job type, and then assign a user name. Send the print job to the printer. From the printer home screen, open the Held Jobs folder and then release the job. For Macintosh users With a document open, select File > Print. From the print options or Copies &...
Page 75: Canceling A Print Job
Printing Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel From the printer control panel, touch Cancel Job or press on the keypad.
Page 76: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo • Load the original document faceup. paper, or thin media (such as magazine clippings).
Page 77: Creating A Copy Shortcut
Copying Copying on transparencies or letterhead Load an original document into the ADF tray or on the scanner glass. From the home screen, navigate to: Copy > Copy from > select the size of the original document > Touch Copy to, and then select the tray that contains the specialty media. If you are loading the specialty media into the multipurpose feeder, then navigate to: Multipurpose Feeder >...
Page 78: Customizing Copy Settings
Copying Customizing copy settings Copying to a different size Load an original document into the ADF tray or on the scanner glass. From the home screen, navigate to: Copy > Copy from > select the size of the original document > Touch Copy to, and then select a new size for the copy.
Page 79 Copying Copying on both sides of the paper (two‑sided) Load an original document into the ADF tray or on the scanner glass. From the home screen, navigate to: Copy > Sides (Duplex) > select the preferred two‑sided method Note: For the preferred method, the first number represents sides of the original documents while the second number represents sides of the copy.
Page 80 Copying Load an original document into the ADF tray or on the scanner glass. From the home screen, navigate to: Copy > enter the number of copies > Collate > select the preferred order of pages > > Copy It Placing separator sheets between copies Load an original document into the ADF tray or on the scanner glass.
Page 81: Placing A Header Or Footer On Pages
Copying Load the next document into the ADF tray or on the scanner glass, and then touch Scan from automatic feeder or Scan from flatbed. Note: Change the scan job settings, if necessary. If you have another document to scan, then repeat the previous step. Otherwise, touch Finish the job. Placing a header or footer on pages Load an original document into the ADF tray or on the scanner glass.
Page 82 Copying Scale This option lets you scale the document from 25% to 400% of the original document size. You can also set automatic scaling. • When copying to a different paper size, such as from legal‑size to letter‑size paper, set the “Copy from” and “Copy to”...
Page 83 Copying Using the advanced options • Advanced Duplex—This specifies the document orientation, one-sided or two-sided printing, and type of binding. • Advanced Imaging—This adjusts the Auto Center, Background Removal, Color Balance, Color Dropout, Contrast, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, and Sharpness settings before you copy the document.
Page 84: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo • Load the original document faceup. paper, or thin media (such as magazine clippings).
Page 85: Creating An E-Mail Shortcut
E-mailing Creating an e-mail shortcut Notes: • Make sure that E-mail Shortcuts is set to Display. From the home screen, touch > Settings > General Settings > Home screen customization > E-mail Shortcuts > Display > Submit. • To delete an e-mail shortcut, touch >...
Page 86: Customizing E-Mail Settings
E-mailing Sending an e‑mail using a shortcut number Load an original document into the ADF tray or on the scanner glass. Press #, and then enter the shortcut number using the keypad. Touch Send It. Sending an e‑mail using the address book Load an original document into the ADF tray or on the scanner glass.
Page 87 E-mailing Message This option lets you type a message that will be sent with your scanned attachment. File Name This option lets you customize the attachment file name. Original Size This option lets you set the paper size of the documents you are going to e‑mail. When Original Size is set to Mixed Sizes, you can scan an original document that contains mixed paper sizes (letter‑...
Page 88 E-mailing Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. This also identifies what needs to be scanned for inclusion in the e-mail. •...
Page 89: Faxing
Faxing Faxing Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo • Load the original document faceup. paper, or thin media (such as magazine clippings).
Page 90 Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity, or individual sending the message) and fax number (telephone number of the sending fax machine, business, other entity, or individual).
Page 91 Faxing Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack.
Page 92 Faxing Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Connect the answering machine to the port of the printer.
Page 93 Faxing Connected to different wall jacks To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: •...
Page 94 Faxing • If you subscribe to a distinctive ring service provided by your telephone company, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.
Page 95 Faxing Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer. Otherwise, the printer does not receive faxes even if you have set it to receive faxes automatically.
Page 96 Faxing A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access. To minimize interference between the two channels and ensure a quality connection, you need to install a DSL filter for the analog devices (fax machine, telephone, answering machine) in your network.
Page 97 Faxing To connect: Connect one end of the telephone cable that came with the printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 98 Faxing Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem. Note: The port labeled Phone Line 2 or Fax Port is not always active.
Page 99 Faxing Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the facility Connect one end of the telephone cable that came with your printer to the port of the printer. Connect the other end of the telephone cable to an active analog telephone wall jack. Connect your analog telephone to the port of the printer.
Page 100 If you are using a telephone adapter or a facility that has a cascaded or serial wiring scheme, then do not remove the adapter plug from the port of the printer. Part name Part number Lexmark adapter plug 40X8519...
Page 101 Faxing Connecting the printer to a non‑RJ‑11 wall jack Connect one end of the telephone cable that came with printer to the port of the printer. Connect the other end of the cable to the RJ‑11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non‑RJ‑11 connector, then connect it directly to the telephone adapter.
Page 102 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. N F N...
Page 103 Faxing Connect the printer to any of the N ports. Connect one end of the telephone cable that came the printer to the port of the printer. Connect the other end of the telephone cable to the RJ‑11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.
Page 104 Faxing Connecting to a distinctive ring service A distinctive ring service may be available from your telephone company. This service lets you have multiple telephone numbers on one telephone line, with each telephone number having a different ring pattern. This may be useful for distinguishing between fax and voice calls.
Page 105: Sending A Fax
Faxing Notes: • View the IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 106 • The fax option is available only with the PostScript driver or the Universal Fax Driver. For more information, go to http://support.lexmark.com. • To use the fax option with the PostScript driver, configure and enable it in the Configuration tab.
Page 107: Creating Shortcuts
Faxing Creating shortcuts Notes: • Make sure that Fax Shortcuts is set to Display. From the home screen, touch > Settings > General Settings > Home screen customization > Fax Shortcuts > Display > Submit. • To delete a fax shortcut, touch >...
Page 108: Customizing Fax Settings
Faxing Customizing fax settings Changing the fax resolution Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF tray.
Page 109: Canceling A Fax Job
Faxing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Click Settings >...
Page 110: Understanding The Fax Options
Faxing From the Time menu, select the time you want the held faxes released. From the Day(s) menu, select the day you want the held faxes released. Click Add. Forwarding a fax This option lets you print and forward received faxes to a fax number, e‑mail address, FTP site, or LDSS. Open a Web browser, and then type the printer IP address in the address field.
Page 111 Faxing Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on one side or on both sides of the page (duplex). This also identifies what needs to be scanned for inclusion in the fax. •...
Page 112: Scanning
Scanning Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. After the destinations (shared network folders) have been established on the network, the setup process for the application involves installing and configuring the application on the appropriate printer using its Embedded Web Server.
Page 113 Scanning Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. Navigate to: Settings >...
Page 114: Scanning To A Computer Or Flash Drive
Scanning Scanning to a computer or flash drive Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Use the scanner glass for single‑page documents, book pages, small items (such as postcards or photos), transparencies, photo •...
Page 115: Understanding The Scan Options
Scanning Understanding the scan options This option lets you enter the IP address for the FTP destination. Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. File Name This option lets you type a file name for the scan image. Save As Shortcut This option lets you save the current settings as a shortcut by assigning a shortcut name.
Page 116 Scanning Page Setup This option lets you change the following settings: • Sides (Duplex)—This specifies if the original document is printed on only one side or on both sides of the paper. • Orientation—This specifies the orientation of the original document, and then changes the Sides (Duplex) and Binding settings to match the orientation.
Page 117: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Default Source Menu Settings Page Active NIC Edit Security Setups Paper Size/Type Device Statistics Miscellaneous Security Settings Standard Network Configure MP Stapler Test Confidential Print Standard USB Substitute Size Network Setup Page...
Page 118: Paper Menu
Understanding the printer menus Paper menu Default Source menu Default Source Set a default paper source for all print jobs. Tray [x] Notes: Multipurpose Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • From the Paper menu, set Configure MP to "Cassette" for Multipurpose Manual Envelope Feeder to appear as a menu setting.
Page 119 Understanding the printer menus Tray [x] Type Specify the type of paper loaded in each tray. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
Page 120 Understanding the printer menus MP Feeder Type Specify the paper type loaded in the multipurpose feeder. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Configure to “Cassette” for MP Feeder Type Recycled to appear as a menu.
Page 121 Understanding the printer menus Manual Paper Type Specify the paper type being manually loaded. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting. Transparency • From the Paper menu, set Configure MP to “Manual” for Manual Paper Recycled Type to appear as a menu.
Page 122 Understanding the printer menus Substitute Size menu Substitute Size Substitute a specified paper size if the requested paper size is not available. Notes: Statement/A5 • All Listed is the factory default setting. All available substitutions are Letter/A4 allowed. 11 x 17/A3 •...
Page 123 Understanding the printer menus Rough Envelope Texture Specify the relative texture of the rough envelopes loaded. Rough Letterhead Texture Specify the relative texture of the letterhead loaded. Smooth Note: Normal is the factory default setting. Normal Rough Preprinted Texture Specify the relative texture of the preprinted paper loaded. Smooth Note: Normal is the factory default setting.
Page 124 Understanding the printer menus Recycled Loading Determine and set two-sided printing for all print jobs with Recycled as the paper type. Duplex Glossy Loading Determine and set two-sided printing for all print jobs with Glossy as the paper type. Duplex Heavy Glossy Loading Determine and set two-sided printing for all print jobs with Heavy Glossy as the paper type.
Page 125 Understanding the printer menus Custom Types menu Custom Type [x] Associate a paper or specialty media type with a factory default custom type name or a user‑defined custom name created from the Embedded Web Server Paper or from MarkVision Professional. Card Stock Transparency Notes:...
Page 126 Understanding the printer menus Bin [x] Specify a custom name for Bin [x]. Universal Setup menu Units of Measure Identify the units of measure. Inches Notes: Millimeters • Inches is the U.S. factory default setting. • Millimeters is the international factory default setting. Portrait Width Set the portrait width.
Page 127 Understanding the printer menus Configure Bins Specify configuration options for bins. Mailbox Notes: Link • Mailbox is the factory default setting. This treats each Link Optional bin as a separate mailbox. Type Assignment • Link configures all available bins as one large bin. •...
Page 128: Reports Menu
Understanding the printer menus Reports menu Reports menu Menu Settings Page Print a report containing information about the paper loaded in trays, installed memory, total page count, alarm settings, timeouts, control panel language, TCP/IP address, status of supplies, status of the network connection, and other information.
Page 129: Network/Ports Menu
Understanding the printer menus Print Directory Print a list of all the resources stored in an optional flash memory card or printer hard disk. Notes: • Job Buffer Size must be set to 100%. • Make sure that the flash memory or hard disk is working and installed correctly.
Page 130 Understanding the printer menus NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Auto Notes: • Auto is the factory default setting. • The printer automatically restarts when the setting is changed from the control panel.
Page 131 Understanding the printer menus Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IP address. Network Card menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Network Card •...
Page 132 Understanding the printer menus Gateway View or change the current TCP/IP gateway. Enable DHCP Specify the DHCP address and parameter assignment. Note: On is the factory default setting. Enable RARP Specify the RARP address assignment setting. Note: Off is the factory default setting. Enable BOOTP Specify the BOOTP address assignment setting.
Page 133 Understanding the printer menus Enable IPv6 Enable IPv6 in the printer. Note: On is the factory default setting. Auto Configuration Specify whether or not the network adapter accepts the automatic IPv6 address configuration entries provided by a router. Note: On is the factory default setting. Set Hostname Set the host name.
Page 134 Understanding the printer menus Choose Network Select an available network for the printer to use. View Signal Quality View the quality of the wireless connection. View Security Mode View the encryption method for the wireless network. AppleTalk menu To access the menu, navigate to either of the following: •...
Page 135 Understanding the printer menus NPA Mode Set the printer to perform the special processing required for bidirectional communication following the conventions defined by the NPA protocol. Notes: Auto • Auto is the factory default setting. Auto sets the printer to examine data, determine the format, and then process it appropriately.
Page 136 Understanding the printer menus ENA Gateway Set the gateway information for an external print server. yyy.yyy.yyy.yyy Note: This menu is available only when the printer is attached to an external print server through the USB port. Parallel [x] menu Note: This menu appears only when an optional parallel card is installed. PCL SmartSwitch Set the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language.
Page 137 Understanding the printer menus Job Buffering Temporarily store print jobs on the printer hard disk before printing. Notes: • Off is the factory default setting. Auto • On buffers print jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 138 Understanding the printer menus ENA Gateway Set the gateway information for an external print server. yyy.yyy.yyy.yyy Note: This menu item is available only if the printer is attached to an external print server through the USB port. Serial [x] menu Note: This menu appears only when an optional serial card is installed.
Page 139 Understanding the printer menus Serial Buffer Set the size of the serial input buffer. Disabled Notes: Auto • Auto is the factory default setting. 3K to [maximum size allowed] • Disabled turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 140 Understanding the printer menus Baud Specify the rate at which data can be received through the serial port. 1200 Notes: 2400 • 9600 is the factory default setting. 4800 • 138200, 172800, 230400, and 345600 baud rates are only displayed in the 9600 Standard Serial menu.
Page 141: Security Menu
Understanding the printer menus Use SSL Set the printer to use SSL for increased security when connecting to the SMTP server. Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 142 Understanding the printer menus Edit Building Blocks Edit settings for Internal Accounts, NTLM, Simple Kerberos Setup, Kerberos Setup, Active Directory, LDAP, Password, and PIN. Internal Accounts NTLM Simple Kerberos Setup Kerberos Setup Active Directory LDAP LDAP+GSSAPI Password Edit Security Templates Add or edit a security template.
Page 143 Understanding the printer menus Security Reset Jumper Adjust the security settings. No Effect Notes: Access controls=“No Security” • No Effect means the reset has no effect on the printer security configuration. Reset factory security defaults • Access controls=’No Security’ retains all the security information that the user has defined.
Page 144 Understanding the printer menus Repeat Job Expiration Set a limit on how long the printer stores print jobs. 1 hour 4 hours 24 hours 1 week Verify Job Expiration Set a limit on how long the printer stores print jobs needing verification. 1 hour 4 hours 24 hours...
Page 145 Understanding the printer menus Security Audit Log menu Export Log Enable an authorized user to export the security log. Notes: • To export the log from the printer control panel, attach a flash drive to the printer. • To export the log from the Embedded Web Server, download the log to a computer.
Page 146 Understanding the printer menus Configure Log (continued) Specify how audit logs are configured. Admin’s e-mail address Notes: [256 character string] • “Admin’s e‑mail address” determines if administrators are automatically Digitally sign exports notified of certain log events. This setting can have one or more e‑mail addresses (separated by commas).
Page 147 Understanding the printer menus Automatically Observe DST Set the scanner to use the applicable daylight saving time (DST) start and end times associated with the scanner Time Zone setting. Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting.
Page 148: Settings Menu
Understanding the printer menus Settings menu General Settings menu Display Language Set the language of the text appearing on the printer display. English Note: Not all languages are available for all printers, and you may Francais need to install special hardware for those languages to appear. Deutsch Italiano Espanol...
Page 149 Understanding the printer menus Quiet Mode Reduce the amount of noise produced by the printer. Notes: • Off is the factory default setting. This supports the performance specifications for your printer. • On configures the printer to produce as little noise as possible.
Page 150 Understanding the printer menus Paper Sizes Specify the default paper measurement. Notes: Metric • US is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard. • Changing this setting also changes the default setting for each input source in the Paper Size/Type menu.
Page 151 Understanding the printer menus Displayed Information (continued) Customize the displayed information for Black Toner. Black Toner Select from the following options: When to display Do not display Display Message to Display Default Alternate Default [text entry] Alternate [text entry] Notes: •...
Page 152 Understanding the printer menus Home screen customization Change the icons that appear on the home screen. Change Language For each icon, select from the following options: Copy Display Copy Shortcuts Do Not display Notes: Fax Shortcuts • Display is the factory default setting for Copy, Fax, E‑mail, E‑mail FTP, Search Held Jobs, Held Jobs, USB Drive, Forms and E‑mail Shortcuts...
Page 153 Understanding the printer menus Audio Feedback Set the audio volume for the buttons. Button Feedback Notes: • On is the factory default setting for Button Feedback. • 5 is the factory default setting for Volume. Volume 1–10 Show Bookmarks Specify whether bookmarks are displayed from the Held Jobs area. Note: Yes is the factory default setting.
Page 154 Understanding the printer menus Timeouts Specify the number of minutes of inactivity before the printer enters a lower power state. Standby Mode Disabled Note: 15 is the factory default setting. 1–240 Timeouts Set the amount of time in minutes the printer waits after a job is printed before it goes into a reduced power state.
Page 155 Understanding the printer menus Timeouts Set the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the rest of the print job. Print Timeout Disabled Notes: 1–255 • 90 is the factory default setting. •...
Page 156 Understanding the printer menus Print Recovery Specify whether the printer reprints jammed pages. Jam Recovery Notes: • Auto is the factory default setting. The printer reprints jammed pages unless the memory required to hold the Auto pages is needed for other printer tasks. •...
Page 157 Understanding the printer menus Factory Defaults Restore the printer settings to the factory default settings. Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. This keeps the user‑defined settings. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings.
Page 158 Understanding the printer menus Paper Saver Copy two or four sheets of a document on one page. Note: Off is the factory default setting. 2‑up Portrait 2‑up Landscape 4‑up Portrait 4‑up Landscape Print Page Borders Specify whether a border is printed. Note: Off is the factory default setting.
Page 159 Understanding the printer menus Original Size Specify the paper size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory default Legal setting. Executive Tabloid Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B4 JIS B5...
Page 160 Understanding the printer menus Output Bin Specify the bin to be used for the copy job. Standard Bin Notes: Bin [x] • Standard Bin is the factory default setting. • Bin [x] appears only when at least one optional bin is installed. Number of Copies Specify the number of copies for the copy job.
Page 161 Understanding the printer menus Auto Center Automatically center the content on the page. Note: Off is the factory default setting. Color Dropout Specify which color to drop during scanning and to adjust the dropout setting for each color threshold. Color Dropout None Notes: •...
Page 162 Understanding the printer menus Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job through a telephone line. General Fax Settings Fax Name Specify the name of the fax in the printer. Fax Number Specify the number assigned to the fax.
Page 163 Understanding the printer menus Fax Cover Page Configure the fax cover page. Fax Cover Page Notes: Off by default • Off by default is the factory default setting for Fax Cover Page. On by default • Off is the factory default setting for all other menu items. Never use Always use Include to Field...
Page 164 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Tabloid Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B4 JIS B5...
Page 165 Understanding the printer menus Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting. Dial Prefix Enter a dialing prefix, such as 99. A numeric entry field is provided. Dialing Prefix Rules Establish a dialing prefix rule. Prefix Rule [x] Automatic Redial Specify the number of times the printer tries to send the fax to a specified number.
Page 166 Understanding the printer menus Scan Preview Specify whether a preview appears on the display for scan jobs. Notes: • Off is the factory default setting. • This menu item appears only when a formatted, working printer hard disk is installed. Background Removal Adjust the amount of background visible on a scanned image.
Page 167 Understanding the printer menus Temperature Specify warm or cool outputs. Cool values generate a bluer output than the default ‑4 to 4 while warm values generate a redder output than the default. Note: 0 is the factory default setting. Enable Color Fax Scans Enable color faxing.
Page 168 Understanding the printer menus Separator Sheets Enable the printer to include separator sheets for incoming fax jobs. Note: Off is the factory default setting. Before Job After Job Separator Sheet Source Specify the paper source for the separator sheet. Tray [x] Note: Tray 1 is the factory default setting.
Page 169 Understanding the printer menus Punch Specify whether prints are punched. Notes: • Off is the factory default setting. • This menu item appears only when a staple, hole punch finisher is installed. Staple Specify whether prints are stapled. Notes: 1 staple •...
Page 170 Understanding the printer menus Log Output Bin Specify the bin for the printed fax logs. Standard Bin Note: Standard Bin is the factory default setting. Bin [x] Speaker Settings Speaker Mode Specify the mode of the speaker. Always Off Note: On until Connected is the factory default setting. A sound is issued until the On until Connected fax connection is made.
Page 171 Understanding the printer menus Format Specify the format of the scanned file. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version of the PDF file that is scanned for e‑mailing. 1.2–1.7 Note: 1.5 is the factory default setting.
Page 172 Understanding the printer menus Original Size Specify the size of the document being scanned. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Tabloid Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B4 JIS B5...
Page 173 Understanding the printer menus E‑mail images sent as Specify how the images are sent. Attachment Note: Attachment is the factory default setting. Web Link Use Multi‑Page Tiff Choose between single-page TIFF files and multiple‑page TIFF files. For a multiple- page scan‑to‑e-mail job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job.
Page 174 Understanding the printer menus Background Removal Adjust the amount of background visible on a scanned image. ‑4 to 4 Note: 0 is the factory default setting. Color Balance Enable an equal balance of colors in the scanned image. Cyan - Red Magenta - Green Yellow - Blue Color Dropout...
Page 175 Understanding the printer menus FTP Settings menu Format Specify the format of the file for FTP sending. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF (.pdf) TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version level of the PDF file for FTP sending. 1.2–1.7 Note: 1.5 is the factory default setting.
Page 176 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B4 JIS B5 Custom Scan Size [x]...
Page 177 Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan‑to‑FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the job. Notes: •...
Page 178 Understanding the printer menus Color Balance Enable an equal balance of colors in the scanned image. Cyan - Red Magenta - Green Yellow - Blue Color Dropout Specify which color to drop during scanning and to adjust the dropout setting for each color threshold.
Page 179 Understanding the printer menus Flash Drive menu Scan Settings Format Specify the format of the file to be sent through FTP. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. Secure PDF TIFF (.tif) JPEG (.jpg) XPS (.xps) PDF Version Set the version of the PDF file to be sent through FTP.
Page 180 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Auto Size Sense Mixed Sizes JIS B4 JIS B5 Custom Scan Size [x]...
Page 181 Understanding the printer menus Use Multi‑Page TIFF Provide a choice between single-page TIFF files and multiple‑page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page. Notes: •...
Page 182 Understanding the printer menus Contrast Specify the contrast of the scanned image. 0–5 Note: Best for content is the factory default setting. Best for content Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document.
Page 183 Understanding the printer menus Hole Punch Specify whether prints have punched holes. Notes: • Off is the factory default setting. • This menu item appears only when a supported staple, hole punch finisher is installed. Hole Punch Mode Specify the number of holes to be made on the prints. 2 holes Notes: 3 holes...
Page 184 Understanding the printer menus Separator Sheets Specify whether blank separator sheets are inserted. Notes: Between Copies • Off is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to Between Pages (1,2,3) (1,2,3).
Page 185 Understanding the printer menus Print Area Set the logical and physical printable area. Normal Notes: Whole Page • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. •...
Page 186 Understanding the printer menus Finishing menu Sides (Duplex) Specify whether two‑sided printing is set as the default for all print jobs. 1 sided Notes: 2 sided • 1 sided is the factory default setting. • You can set two‑sided printing from the printer software. Duplex Binding Define the way two‑sided pages are bound and printed.
Page 187 Understanding the printer menus Paper Saver Print multiple‑page images on one side of a paper. Notes: 2‑Up • Off is the factory default setting. 3‑Up • The number selected is the number of page images that are printed per side. 4‑Up 6‑Up 9‑Up...
Page 188 Understanding the printer menus Hole Punch Mode Specify the number of holes to be created on printed outputs for the purpose of collecting the sheets in a binder or folder. 2 holes 3 holes Notes: 4 holes • 3 holes is the U.S. factory default setting. 4 holes is the international factory default setting.
Page 189 Understanding the printer menus Enhance Fine Lines Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print, and then click Properties, Preferences, Options, or Setup.
Page 190 Understanding the printer menus Log Action at Near Full Determine and set how the printer responds when the hard disk is nearly full. None Notes: E‑mail Current Log • None is the factory default setting. E‑mail & Delete Current Log •...
Page 191 Understanding the printer menus Format Flash Format the flash memory. Warning—Potential Damage: Do not turn off the printer while the flash memory is being formatted. Notes: • Yes deletes all data stored in flash memory. • No cancels the format request. •...
Page 192 Understanding the printer menus Annotations Print annotations in a PDF. Do Not Print Note: Do Not Print is the factory default setting. Print PostScript menu Print PS Error Print a page containing the PostScript error. Note: Off is the factory default setting. Lock PS Startup Mode Disable the SysStart file.
Page 193 Understanding the printer menus Symbol Set Specify the symbol set for each font name. 10U PC‑8 Notes: 12U PC‑850 • 10U PC‑8 is the US factory default setting. 12U PC‑850 is the international factory default setting. • A symbol set is a set of alphabetic and numeric characters, punctuation, and special symbols.
Page 194 Understanding the printer menus PCL Emulation Settings Specify whether the printer automatically performs a carriage return (CR) after a line feed (LF) control command. Auto CR after LF Note: Off is the factory default setting. PCL Emulation Settings Specify whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command.
Page 195 Understanding the printer menus HTML menu Font Name Joanna MT Set the default font for HTML documents. Albertus MT Letter Gothic Note: The Times font is used in HTML documents that do not Antique Olive Lubalin Graph specify a font. Apple Chancery Marigold Arial MT...
Page 196 Understanding the printer menus Margin Size Set the page margin for HTML documents. 8–255 mm Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1‑mm increments. Backgrounds Specify whether to print backgrounds on HTML documents. Do Not Print Note: Print is the factory default setting.
Page 197 Understanding the printer menus Menu item Description Print Defects Guide Provides a template for determining the cause of repeating print quality defects, and lists settings that can be used to adjust print quality Information Guide Provides help in locating additional information Supplies Guide Provides information about ordering supplies...
Page 198: Saving Money And The Environment
Saving money and the environment Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
Page 199: Saving Energy
Saving money and the environment Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 242. Saving energy Using Hibernate mode Hibernate is an ultra‑low‑power operating mode. Notes: •...
Page 200: Recycling
Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.
Page 201 The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 202: Securing The Printer
Securing the printer Securing the printer Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached, the printer is locked. When locked, the controller board shield and the controller board cannot be removed. Attach a security lock to the printer in the location shown.
Page 203: Erasing Volatile Memory
Securing the printer In high‑security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises. • Degaussing—Flushes the hard disk with a magnetic field that erases stored data •...
Page 204: Configuring Printer Hard Disk Encryption
In high-security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer cannot be accessed by unauthorized persons. For more information, go to the Lexmark security Web page or see the Embedded Web Server—Security: Administrator’s Guide at http://support.lexmark.com.
Page 205: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty.
Page 206 Maintaining the printer Wipe the areas shown with a soft or lint‑free cloth. White underside of the scanner cover Scanner glass ADF glass White underside of the ADF cover Close the scanner cover. Cleaning the charger and the printhead lens Open the bottom front door.
Page 207 Maintaining the printer Remove the waste toner bottle. Locate the white tab. Gently pull the tab until it stops, and then slowly slide it back into place. Repeat three times.
Page 208 Maintaining the printer Remove the printhead wiper. Insert the wiper into the hole until it stops, and then slide it out. Repeat three times. Put the wiper back to its holder. Reinstall the waste toner bottle. Close the bottom front door.
Page 209 Maintaining the printer Emptying the hole punch box Open door H. Remove and empty the hole punch box.
Page 210: Checking The Status Of Parts And Supplies
Maintaining the printer Reinstall the hole punch box. Close door H. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the home screen, touch Status/Supplies >...
Page 211: Ordering Supplies
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. Use of third-party supplies or parts can affect warranty coverage.
Page 212: Ordering A 300K Maintenance Kit
Maintaining the printer Ordering staple cartridges Item Part number Staple cartridges 25A0013 Ordering a 300K maintenance kit Note: To replace the parts included in the maintenance kit, see the instruction sheet that came with each part. Item Part number Maintenance kit 40X9669 Storing parts and supplies Storing supplies...
Page 213: Replacing Supplies
Maintaining the printer Replacing supplies Replacing a photoconductor unit Open the bottom front door. Remove the waste toner bottle.
Page 214 Maintaining the printer Unlock the photoconductor unit. Remove the photoconductor unit. Unpack the new photoconductor unit. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 215 Maintaining the printer Lock the photoconductor unit. Reinstall the waste toner bottle. Close the bottom front door. Replacing the staple cartridge Replacing the staple cartridge in the staple finisher Note: The staple finisher is supported only in select printer models. Press the latch on the staple finisher, and then slide the finisher to the left.
Page 216 Maintaining the printer Remove the staple cartridge holder. Remove the empty staple cartridge from the cartridge holder. Insert the new cartridge into the cartridge holder.
Page 217 Maintaining the printer Push the cartridge holder into the finisher until the holder clicks into place. Slide the finisher back into place.
Page 218 Maintaining the printer Replacing the staple cartridge in the booklet finisher Open door H, and then pull out the booklet maker. Remove the staple cartridge holder.
Page 219 Maintaining the printer Remove the empty staple cartridge from the cartridge holder. Insert the new cartridge into the cartridge holder. Push the cartridge holder into the booklet maker until the holder clicks into place. Push the booklet maker back into place, and then close the door.
Page 220 Maintaining the printer Replacing the staple cartridge in the staple, hole punch finisher Open door H. Remove the staple cartridge holder. Remove the empty staple cartridge from the cartridge holder.
Page 221 Maintaining the printer Insert the new cartridge into the cartridge holder. Push the cartridge holder into the finisher until the holder clicks into place. Close door H. Replacing the toner cartridge Open the top front door. Rotate the toner cartridge counterclockwise, and then pull it out.
Page 222 Maintaining the printer Unpack the new toner cartridge, remove the packing material, and then shake the cartridge to redistribute the toner. Insert the toner cartridge into the printer. Rotate the cartridge clockwise to lock it into place.
Page 223 Maintaining the printer Close the top front door. Clean the charger and the printhead lens. For more information, see “Cleaning the charger and the printhead lens” on page 206. Replacing the waste toner bottle Open the bottom front door.
Page 224 Maintaining the printer Remove the waste toner bottle. Clean the charger and the printhead lens. For more information, see steps 3–7 of “Cleaning the charger and the printhead lens” on page 206. Unpack the new waste toner bottle. Insert the new waste toner bottle into the printer until it clicks into place. Close the bottom front door.
Page 225: Replacing The 300K Maintenance Kit
Maintaining the printer Replacing the 300K maintenance kit Replacing the exhaust and ozone filters Exhaust filter Ozone filter Replacing the exhaust filter Pull out the exhaust filter. Unpack the new exhaust filter.
Page 226 Maintaining the printer Insert the new filter. Replacing the ozone filter Pull out the ozone filter. Unpack the new ozone filter. Insert the new filter.
Page 227 Maintaining the printer Replacing the pick, feed, and separator rollers Pick roller Feed roller Separator roller Note: You can use the rollers stored in the compartment inside the standard trays. For more information, see “Storing the rollers” on page 212. Turn off the printer.
Page 228 Maintaining the printer Remove all trays. • Standard tray • Optional 2 x 500‑ or 2500‑sheet tray Note: To remove the optional 2 x 500‑sheet tray, follow the procedure in removing the standard tray. Open door C. Make sure that it does not hit any cable attached to the printer. Note: If the 3000‑sheet tray is installed, slide the tray to open the door.
Page 229 Maintaining the printer Open door D. Notes: • You can only open door D if the optional 2 x 500‑ or 2500‑sheet tray is installed. • If the 3000‑sheet tray is installed, slide the tray to open the door. Locate the rollers.
Page 230 Maintaining the printer Remove the rollers. Insert the new rollers until they click into place. Note: Make sure to insert the rollers to their right places. Close doors C and D. Insert the trays. Replacing the transfer module Note: Use the screwdriver located inside the bottom front door of the printer.
Page 231 Maintaining the printer Turn off the printer. Open door C. Make sure that it does not hit any cable attached to the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 232 Maintaining the printer Loosen the screws of the transfer module lock. Remove the paper guide. Lift the transfer module using the handles, and then pull it out completely. Unpack the new transfer module. Warning—Potential Damage: Do not expose the transfer belt to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 233 Maintaining the printer Warning—Potential Damage: Do not touch the transfer belt. Doing so may affect the print quality of future print jobs. Insert the new transfer module until it clicks into place. Place the paper guide back into place. Tighten the screws of the transfer module lock. Reinstall the door stopper.
Page 234 Maintaining the printer Pull out the transfer roller. Unpack the new transfer roller. Insert the new transfer roller until it clicks into place. Close door C. Resetting the maintenance counter Turn off the printer. From the control panel, hold down 2 and 6 while turning the printer on. Release the buttons when the screen with the progress bar appears.
Page 235: Replacing The Adf Scan Pad
Maintaining the printer Replacing the ADF scan pad Open the scanner cover. Remove the ADF scan pad. Unpack the new ADF scan pad, and then remove the packing materials.
Page 236 Maintaining the printer Lay the ADF scan pad flat on the scanner glass with the white area facedown. Close the scanner cover to stick the ADF scan pad to the cover, and then open the cover. Push the corners of the ADF scan pad to secure it into place. Close the scanner cover.
Page 237: Moving The Printer
Maintaining the printer Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 238 Maintaining the printer • If necessary, use a cart with a surface large enough to support the full dimensions of the printer. • Keep the printer in an upright position. • Avoid jarring movements. Shipping the printer When shipping the printer, use the original packaging.
Page 239: Managing The Printer
Managing the printer Managing the printer Checking the virtual display Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 240: Copying Printer Settings To Other Printers
Managing the printer Copying printer settings to other printers Note: This feature is available only in network printers. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 241: Restoring Factory Default Settings
Managing the printer Notification Description The printer stops processing jobs when the supply condition is reached. The supply must be Non Continuable Stop replaced to continue printing. The printer generates an e-mail about the status of the supply when supply notification is enabled. The printer stops when some supplies become empty to prevent damage.
Page 242: Clearing Jams
Clearing jams Clearing jams Carefully select paper and specialty media, and then load them properly to avoid most jams. If jams occur, then follow the steps outlined in this chapter. Note: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks.
Page 243: Understanding Jam Messages And Locations
Clearing jams • Flex, fan, and straighten paper before loading it. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure the paper size and type are set correctly on the computer or printer control panel. •...
Page 244 Clearing jams Area name Door H Finisher bins Door J Area G Area name Control panel message What to do [x]-page jam, press latch at area E to open Open the ADF top door, and then remove ADF's top cover. [28y.xx] the jammed paper.
Page 245: [X]-Page Jam, Clear Jammed Paper From Multipurpose Feeder. [200.Xx]
Clearing jams [x]‑page jam, clear jammed paper from multipurpose feeder. [200.xx] Remove all paper from the multipurpose feeder. Remove the jammed paper. Open door C to remove any paper fragments. Note: Make sure that door C does not hit any cable attached to the printer. Close door C.
Page 246 Clearing jams • Fuser area • Below the fuser area • Duplex area • Above the duplex area...
Page 247: [X]-Page Jam, Slide The 3000-Sheet Tray And Open Door C. [2Yy.xx]
Clearing jams Open the standard trays, and then locate the jammed paper. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the trays and door C. [x]‑page jam, slide the 3000‑sheet tray and open door C.
Page 248 Clearing jams Open door C. Make sure that it does not hit any cable attached to the printer. Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 249: [X]-Page Jam, Open Door D And Clear All Jammed Paper. [24Y.xx]
Clearing jams • Duplex area • Above the duplex area Open the standard trays, and then locate the jammed paper. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the trays and door C. Slide the 3000‑sheet tray back into place. [x]‑page jam, open door D and clear all jammed paper.
Page 250 Clearing jams Note: Make sure that all paper fragments are removed. Open the optional tray, and then locate the jammed paper. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the tray and door D.
Page 251: [X]-Page Jam, Slide The 3000-Sheet Tray And Open Door D. [24Y.xx]
Clearing jams [x]‑page jam, slide the 3000‑sheet tray and open door D. [24y.xx] Slide the 3000‑sheet tray. Open door D, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Open the optional tray, and then locate the jammed paper. Remove the jammed paper.
Page 252: [X]-Page Jam, Slide The 3000-Sheet Tray And Open Door F. [24Y.xx]
Clearing jams Close the tray and door D. Slide the 3000‑sheet tray back into place. [x]‑page jam, slide the 3000‑sheet tray and open door F. [24y.xx] Slide the 3000‑sheet tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 253 Clearing jams Open door F, and then remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door F. Open door C. Make sure that it does not hit any cable attached to the printer. Remove the jammed paper from any of the following locations:...
Page 254 Clearing jams Note: Make sure that all paper fragments are removed. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. • Fuser area •...
Page 255: [X]-Page Jam, Open Doors G, H, And J And Clear Jammed Paper. Leave Paper In Bin. [4Yy.xx]
Clearing jams • Above the duplex area Close door C, and then slide the 3000‑sheet tray back into place. [x]‑page jam, open doors G, H, and J and clear jammed paper. Leave paper in bin. [4yy.xx] Open door G, and then remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 256 Clearing jams Open door H. Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed. • Door J Note: If there is a jammed paper between the finisher bins, then remove the paper.
Page 257 Clearing jams • Areas H1 and H2 • Areas H3 and H4 • Area H6 Close Door H. Open door C, and then remove the jammed paper. Note: Make sure that door C does not hit any cable attached to the printer.
Page 258: [X]-Page Jam, Press Latch To Access Area G. Leave Paper In Bin. [40Y.xx]
Clearing jams Notes: • Make sure that all paper fragments are removed. • If the 3000‑sheet tray is installed, then slide the tray to the right to open the door. Close door C. [x]‑page jam, press latch to access area G. Leave paper in bin.
Page 259 Clearing jams Press the latch and slide the staple finisher to the left, and then remove the jammed paper. Notes: • Make sure that all paper fragments are removed. • If necessary, turn spinner wheel G1 downward to feed jammed paper into the finisher bin, and then remove the paper.
Page 260 Clearing jams Slide the finisher back into place. Open door C, and then remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Notes: •...
Page 261: [X]-Page Jam, Press Latch To Access Area G And Clear Jammed Staples. Leave Paper In Bin. [402.93]
Clearing jams [x]‑page jam, press latch to access area G and clear jammed staples. Leave paper in bin. [402.93] Remove all paper from the staple finisher bin. Press the latch on the staple finisher, and then slide the finisher to the left. Remove the staple cartridge holder.
Page 262 Clearing jams Use the metal tab to lift the staple guard, and then remove any loose staples. Press the staple guard down until it clicks into place. Press the staples against the metal bracket. Note: If the staples are at the rear of the cartridge, then shake the cartridge downward to bring the staples near the metal bracket.
Page 263 Clearing jams Push the cartridge holder into the finisher until the holder clicks into place. Slide the finisher back into place.
Page 264: [X]-Page Jam, Open Door H And Rotate Knob H6 Clockwise. Leave Paper In Bin. [426.Xx-428.Xx]
Clearing jams [x]‑page jam, open door H and rotate knob H6 clockwise. Leave paper in bin. [426.xx–428.xx] If the jammed paper is located under door G, then open the door and remove the paper. Open door J, and then lift handle J1. Open door H.
Page 265 Clearing jams Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed. • Door J Note: If there is a jammed paper between the finisher bins, then remove the paper. • Areas H1 and H2...
Page 266 Clearing jams • Areas H3 and H4 • Area H6 Using handle H5, pull out the booklet maker. Remove the jammed paper from any of the following locations: Note: Make sure that all paper fragments are removed.
Page 267 Clearing jams • Area H8 • Area H9...
Page 268 Clearing jams • Area H10 Push the booklet maker back into place. Close door H. Open door C, and then remove the jammed paper. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 269: [X]-Page Jam, Press Latch At Area E To Open Adf's Top Cover. [28Y.xx]
Clearing jams [x]‑page jam, press latch at area E to open ADF’s top cover. [28y.xx] Remove all original documents from the ADF tray. Open the top ADF top cover. Remove jammed paper. Note: Make sure that all paper fragments are removed. Close the cover.
Page 270 Clearing jams Close the door. Close the scanner cover.
Page 271: Troubleshooting
Troubleshooting Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge very low [88.xy] You may need to replace the toner cartridge very soon.
Page 272 Troubleshooting • Touch Reset active bin to reset the active bin for a linked set of bins. • Cancel the print job. Change [paper source] to [paper type] [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray or feeder, specify the paper size and type in the Paper menu on the control panel, and then touch Finished changing paper.
Page 273 Troubleshooting Disk full [62] Try one or more of the following: • From the control panel, touch Continue to clear the message and continue printing. • Touch Reset active bin to reset the active bin for a linked set of bins. •...
Page 274 Troubleshooting Fax memory full From the printer control panel, touch Continue to clear the message. Fax partition inoperative. Contact system administrator. Try one or more of the following: • From the printer control panel, touch Continue to clear the message. •...
Page 275 Troubleshooting Insert hole punch box Insert the hole punch box into the finisher, and then touch Continue to clear the message. Insert Tray [x] Try one or more of the following: • Insert the specified tray into the printer. • Cancel the print job.
Page 276 Troubleshooting Load [paper source] with [custom string] [paper orientation] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper, and then touch Finished loading paper on the control panel. •...
Page 277 Troubleshooting Load Multipurpose Feeder with [custom type name] [paper orientation] Try one or more of the following: • Load the feeder with the correct size and type of paper. • From the control panel, touch one of the following: – Prompt each page, paper loaded or Do not prompt, paper loaded—To clear the message and continue printing.
Page 278 Cancel the print job. [x] maintenance kit very low [80.xy] You may need to replace the maintenance kit very soon. For more information, go to the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message.
Page 279 Troubleshooting • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com. Not enough free space in flash memory for resources [52] Try one or more of the following: •...
Page 280 Printer had to restart. Last job may be incomplete. From the printer control panel, touch Continue to clear the message and continue printing. For more information, visit http://support.lexmark.com or contact customer support. Reinstall missing or unresponsive cartridge [31.xy] Try one or more of the following: •...
Page 281 “Replacing supplies” section of the User’s Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace cartridge, printer region mismatch [42.xy] Install a toner cartridge that matches the region number of the printer.
Page 282 Touch Restart job to restart the scan job with the same settings from the previous scan job. Replace [x] maintenance kit, 0 estimated pages remain [80.xy] The printer is scheduled for maintenance. For more information, go to the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.
Page 283 Guide. Note: If you do not have a replacement cartridge, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com. Replace unsupported photoconductor [32.xy] Remove the photoconductor unit, and then install a supported one to clear the message and continue printing. For more information, see the instruction sheet that came with the supply or see “Replacing a photoconductor unit”...
Page 284 Remove the jammed paper from the scanner. Scanner maintenance required, use ADF Kit [80] The printer is scheduled for maintenance. For more information, go to the Lexmark support Web site at http://support.lexmark.com or contact your service representative, and then report the message.
Page 285 Troubleshooting • Update the network firmware in the printer or print server. For more information, visit the Lexmark support Web site at http://support.lexmark.com or contact customer support, and then report the message. Standard USB port disabled [56] Try one or more of the following: •...
Page 286 Troubleshooting Tray [x] paper size unsupported Replace with a supported paper size. Unformatted flash detected [53] Try one or more of the following: • From the printer control panel, touch Continue to stop the defragmentation and continue printing. • Format the flash memory. Note: If the error message remains, then the flash memory may be defective and needs to be replaced.
Page 287: Solving Printer Problems
Troubleshooting Solving printer problems Basic printer problems The printer is not responding Action Step 1 Go to step 2. Turn on the printer. Make sure the printer is turned on. Is the printer turned on? Step 2 Press the Sleep button Go to step 3.
Page 288 Troubleshooting Action Step 7 Connect the printer Go to step 8. power cord directly to Check if the printer is plugged into any surge protectors, uninterruptible a properly grounded power supplies, or extension cords. electrical outlet. Is the printer plugged into any surge protectors, uninterruptible power supplies, or extension cords? Step 8 Go to step 9.
Page 289 Troubleshooting Printer display is blank Action Step 1 The problem is solved. Go to step 2. Press the Sleep button on the printer control panel. Does Ready appear on the printer display? Step 2 The problem is solved. Turn off the printer, and then contact Turn off the printer, then wait for about 10 seconds, and then turn the customer...
Page 290 Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
Page 291 Troubleshooting Action Step 2 The problem is solved. Contact customer support. Check the cable and the ISP connection. Use the correct cable, and then make sure it is securely connected to the ISP. Check if the ISP solution interface cable is securely connected into the receptacle of the controller board.
Page 292 Troubleshooting Action Step 4 The problem is solved. Contact customer support. Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Adding available options in the print driver”...
Page 293 Troubleshooting Paper frequently jams Action Step 1 Go to step 2. The problem is solved. Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.
Page 294: Solving Print Problems
Troubleshooting Solving print problems Printing problems Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Step 1 Go to step 2. Select one of the Print and Hold options, and Open the held jobs folder on the printer display, and then verify that your...
Page 295 Troubleshooting Envelope seals when printing Action Contact customer The problem is solved. Use envelopes that have been stored in a dry environment. support. Note: Printing on envelopes with high moisture content can seal the flaps. Resend the print job. Does the envelope seal when printing? Error message about reading the flash drive appears Action Step 1...
Page 296 Troubleshooting Incorrect characters print Action Step 1 Deactivate Hex Trace Go to step 2. mode. Make sure that the printer is not in Hex Trace mode. Note: If Ready Hex appears on the display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Step 2 Contact...
Page 297 Troubleshooting Large jobs do not collate Action Step 1 The problem is solved. Go to step 2. From the Finishing menu on the printer control panel, set Collate to (1,2,3) (1,2,3). Resend the print job. Did the job print and collate correctly? Step 2 The problem is solved.
Page 298 Troubleshooting Print job takes longer than expected Action Step 1 The problem is solved. Go to step 2. Disable Eco‑Mode. From the control panel, navigate to: Settings > General Settings > Eco‑Mode > Off Note: Disabling Eco‑Mode may increase the consumption of energy or paper, or both.
Page 299 Step 6 The problem is solved. Contact customer support. Remove, and then reinstall the printer software. For more information, see “Installing the printer” on page Note: The printer software is available at http://support.lexmark.com. Resend the print job. Do the jobs print?
Page 300 Troubleshooting Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu. Action Step 1 The problem is solved. Go to step 2. Open the trays, and then check if they contain paper of the same size and type.
Page 301 Troubleshooting Print quality problems Characters have jagged or uneven edges Action Step 1 Go to step 2. The problem is solved. Print a font sample list to check if the fonts you are using are supported by the printer. From the printer control panel, navigate to: >...
Page 302 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the paper guides in the tray to the correct positions for the paper loaded. Resend the print job. Is the page or image clipped? Step 2 Go to step 3. Do one or more of the following: From the control panel, set the paper size and type in the Paper menu to...
Page 303 Troubleshooting Gray background on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 The problem is solved. Go to step 2. From the Quality menu on the control panel, decrease the toner darkness. Resend the print job. Did the gray background disappear from the prints? Step 2 The problem is solved.
Page 304 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Make sure that your software program is using a correct fill pattern. Resend the print job. Do horizontal voids appear on prints? Step 2 Go to step 3. The problem is solved.
Page 305 Troubleshooting Action Step 1 The problem is solved. Go to step 2. Move the width and length guides in the tray to the correct positions for the paper size loaded. Resend the print job. Are the margins correct? Step 2 Go to step 3.
Page 306 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Remove the paper from the tray, and then turn it over. Resend the print job. Is the paper still curled? Step 5 Contact customer The problem is solved. support.
Page 307 Troubleshooting Action Step 3 Contact customer The problem is solved. support. Replace the photoconductor unit, and then resend the print job. Is the printer still printing blank pages? Printer is printing solid black pages Action Step 1 Go to step 2. The problem is solved.
Page 308 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Move the paper guides in the tray to the correct positions for the paper size loaded in the tray. Resend the print job. Do print irregularities still appear? Step 2 Go to step 3.
Page 309 Troubleshooting Print is too dark Action Step 1 Go to step 2. The problem is solved. From the Quality menu on the control panel, reduce the toner darkness. Note: 8 is the factory default setting. Resend the print job. Is the print still too dark? Step 2 Go to step 3.
Page 310 Troubleshooting Action Step 5 Go to step 6. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. Resend the print job. Is the print still too dark? Step 6 Go to step 7.
Page 311 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. Resend the print job. Is the print still too light? Step 4 From the control panel, Go to step 5.
Page 312 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Clean the charger and the printhead lens. Resend the print job. Do repeating defects still appear on prints? Step 2 Go to step 3. The problem is solved. Replace the photoconductor unit if the distance between the defects is equal to 95.8 mm (3.77 in.).
Page 313 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. Resend the print job. Do shadow images still appear on prints? Step 4 Go to step 5.
Page 314 Troubleshooting Streaked horizontal lines appear on prints ABCDE ABCDE ABCDE Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the tray or feeder from Printing Preferences or the Print dialog. Resend the print job. Do streaked horizontal lines appear on prints? Step 2 Go to step 3.
Page 315 Troubleshooting Action Step 6 Contact customer The problem is solved. support. Replace the photoconductor unit, and then resend the print job. Do streaked horizontal lines appear on prints? Streaked vertical lines appear on prints Leading edge ABCDE ABCDE ABCDE Trailing edge Action Step 1 Go to step 2.
Page 316 Troubleshooting Action Step 4 Go to step 5. The problem is solved. Remove, and then reinstall the photoconductor unit. Remove the photoconductor unit. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Install the photoconductor unit.
Page 317 Troubleshooting Action Step 3 The problem is solved. Contact customer support. Replace the photoconductor unit, and then resend the print job. Did the toner fog or background shading disappear from the prints? Toner rubs off Leading edge Trailing edge Action Step 1 Go to step 2.
Page 318 Troubleshooting Transparency print quality is poor Action Step 1 Go to step 2. Set the paper type to Transparency. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 Contact...
Page 319 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Make sure your software program is using a correct fill pattern. Resend the print job. Do vertical voids appear on prints? Step 2 Go to step 3. The problem is solved. From the control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray.
Page 320: Solving Copy Problems
Troubleshooting Solving copy problems Copier does not respond Action Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. Does an error or status message appear? Step 2 Go to step 3.
Page 321 Troubleshooting Poor copy quality Action Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. Does an error or status message appear? Step 2 Go to step 3. Increase the scan resolution setting for a Check the quality of the original document.
Page 322: Solving Fax Problems
Troubleshooting Action Step 8 Go to step 9. The problem is solved. Check for missing or faded text on prints. From the Copy screen, navigate to: Advanced Options > Advanced Imaging Adjust the settings: • Sharpness—Increase the current setting. • Contrast—Increase the current setting.
Page 323 Troubleshooting Cannot send or receive a fax Action Step 1 Clear the error or status Go to step 2. message. Check if an error or status message appears on the display. Is there an error or status message on the display? Step 2 Go to step 3.
Page 324 Troubleshooting Action Step 6 Go to step 7. Connect the printer to an analog phone Check if the printer is connected to an analog phone service or the correct service or the correct digital connector. digital connector. The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
Page 325 Troubleshooting Action Step 10 The problem is solved. Go to step 11. Temporarily disable voice mail service. For more information, contact your telephone company. Note: If you want to use both voice mail and the printer, then consider adding a second telephone line for the printer. Try sending or receiving a fax.
Page 326 Troubleshooting Can send but not receive faxes Action Step 1 The problem is solved. Go to step 2. Check the tray or feeder. If empty, then load paper in the tray or feeder. Can you receive faxes? Step 2 The problem is solved. Go to step 3. Check the ring count delay settings.
Page 327 Troubleshooting Action The problem is solved. Contact customer From the home screen, navigate to: support. > Settings > General Settings > Run initial setup > Yes > Submit Turn off the printer, and then turn it back on. The “Select your language” screen appears on the printer display. Select a language, and then touch Select a country or region, and then touch Next.
Page 328 Troubleshooting Action Step 2 The problem is solved. Go to step 3. Decrease the incoming fax transmission speed. Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 329: Solving Scanner Problems
Troubleshooting Solving scanner problems Cannot scan from a computer Action Step 1 Go to step 3. Go to step 2. Make sure the printer is turned on and that Ready appears on the printer display before scanning a job. Does Ready appear before scanning the job? Step 2 Clear the error Go to step 3.
Page 330 Troubleshooting Action Step 3 Go to step 4. “Cleaning the scanner glass” on Clean the scanner glass and the ADF glass using a clean, lint‑free cloth page 205. dampened with water. Is the scanner glass clean? Step 4 Go to step 5. Place the document or photo facedown on the Check the placement of the document or photo.
Page 331 Troubleshooting Action Step 3 Close the file you are Go to step 4. scanning. Check if the document or photo you want to scan is open in another application or being used by another user. Is the file you want to scan open by another application or user? Step 4 Contact customer...
Page 332 Troubleshooting The scanner does not respond Action Step 1 Go to step 2. Turn on the printer. Check if the printer is turned on. Is the printer turned on? Step 2 Go to step 3. Connect the printer cable securely to the Check if the printer cable is securely attached to the printer and the printer and the computer, print server, option, or other network device.
Page 333: Solving Home Screen Application Problems
Troubleshooting Solving home screen application problems An application error has occurred Action Step 1 Go to step 2. Contact customer support. Check the system log for relevant details. Open a Web browser, and then type the printer IP address in the address field.
Page 334: Contacting Customer Support
You need to know your printer model type and serial number. For more information, see the label at the back of the printer. The serial number is also listed on the menu settings page. Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at http://support.lexmark.com, and then select one of the following: Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you solve common problems.
Page 335: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 336 Notices Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 337 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 338 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 339 Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 10 to 30°C (50 to 86°F)
Page 340: Power Consumption
The product is plugged into an electrical outlet, but the power switch is turned off. The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values.
Page 341 Notices Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this product is not used for a specified period of time, called the Sleep Mode Timeout. Factory default Sleep Mode Timeout for this product (in minutes): By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.
Page 342 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 343 If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. www.lexmark.com or your Lexmark representative.
Page 344 Notices an interface may consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed five. The modem REN is located on the rear of the equipment on the product labeling. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.
Page 345 Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 346 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 347 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 348 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 349 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 350 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 351 ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 352 Notices The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for Algorithms for Internet Key Exchange version 1 (IKEv1) implemented in the product or service.
Page 353: Index
Index Index adjusting copy quality 79 Change [paper source] to [custom Numerics adjusting printer display string] load [orientation] 271 300K maintenance kit brightness 200 Change [paper source] to [custom ordering 212 adjusting Sleep mode 200 type name] load [orientation] 271 adjusting toner darkness 71 Change [paper source] to [paper Symbols...
Page 354 Index Configuration change, some held sides (duplex) 82 customer support jobs were not restored [57] 272 copy quality contacting 334 configuration information adjusting 79 wireless network 46 copy screen Configure MP menu 121 advanced options 83 darkness configuring content source 82 copy options 82 multiple printers 240 content type 82...
Page 355 Index Edit Security Setups menu 141 Ethernet setup fax and e‑mail functions embedded solutions information preparing for an 46 setting up 326 erasing 203 exhaust filter fax and e‑mail functions are not set Embedded Web Server replacing 225 up 326 accessing 20 exporting a configuration fax job...
Page 356 Index creating shortcuts using the inserting a header or footer Embedded Web Server 107 copying 81 General Settings menu 148 creating shortcuts using the installing a memory card 30 green settings printer control panel 107 installing an optional card 31 Eco‑Mode 199 distinctive ring service 104 installing hardware options...
Page 357 Index Memory full, cannot send Standard USB 134 faxes 278 Substitute Size 122 labels, paper menu settings TCP/IP 131 tips 59 loading on multiple printers 240 Universal Setup 126 letterhead menu settings page Utilities 190 copying on 77 printing 50 Wireless 133 loading, multipurpose feeder 59 menus...
Page 358 Embedded repeating defects appear on Web Server 210 prints 311 storing 212 shadow images appear on page setup using genuine Lexmark 211 prints 312 e‑mail options 88 parts, ordering skewed print 313 fax options 111 300K maintenance kit 212...
Page 359 Index print troubleshooting [x]‑page jam, clear manual feeder. Defective flash detected [51] 272 envelope seals when printing 295 [200.xx] 245 Disk full [62] 273 error reading flash drive 295 [x]‑page jam, detach the Disk full, scan job canceled 273 held jobs do not print 294 3000‑sheet tray and open door Disk must be formatted for use in incorrect characters print 296...
Page 360 Index Load Multipurpose Feeder with Replace [x] maintenance kit, 0 Supply needed to complete [custom string] [paper estimated pages remain job 285 orientation] 276 [80.xy] 282 The device is operating in safe Load Multipurpose Feeder with Replace all originals if restarting mode.
Page 361 115 using 61, 198 [80] 283 resolution, fax recycling Replace photoconductor, 0 pages changing 108 Lexmark packaging 201 remain [84.xy] 283 Restore held jobs? 283 Lexmark products 200 Replace unsupported cartridge restoring factory default toner cartridges 201 [32.xy] 283...
Page 362 FTP destination 112 conserving 198 settings 74 showing icons on the home storing 212 Security Audit Log menu 145 screen 21 using genuine Lexmark 211 security lock 202 sides (duplex) using recycled paper 198 security settings information copy options 82 supplies, ordering...
Page 363 Index waste toner bottle 211 trays paper curl 305 Supply needed to complete job 285 linking 56, 57 paper frequently jams 293 supply notifications loading 51 print job takes longer than configuring 240 unlinking 56, 57 expected 298 supported flash drives 72 troubleshooting tray linking does not work 300 supported paper sizes 63...
Page 364 Index volatility statement of 202 understanding the home screen buttons and icons 16 uneven print density 318 waste toner bottle Unformatted flash detected ordering 211 [53] 286 replacing 223 Universal paper size Waste toner bottle nearly full setting 51 [82.xy] 286 Universal Setup menu 126 Weblink server not set up.

This manual is also suitable for:

Xm9145 Xm9155 Xm9165

Lexmark XM9100 Series User Manual

Safety Information

Learning about the Printer

Understanding the Printer Control Panel

Setting up and Using the Home Screen Applications

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Saving Money and the Environment

Securing the Printer

Maintaining the Printer

Managing the Printer

Clearing Jams

Troubleshooting

Notices

Index

Quick Links

Need help?

Questions and answers

Related Manuals for Lexmark XM9100 Series

Summary of Contents for Lexmark XM9100 Series

This manual is also suitable for:

Table of Contents