Troubleshooting - Kogan 7 Series User Manual

TROUBLESHOOTING

Error
Problem
Code
The machine
"E01"
fills overtime.
There is a door
"E02"
lock alarm.
The machine
drains "E03"
overtime.
Water
overflows the
machine. /
"E04"
Water sensor
works
abnormal.
The motor
"E05"
does not work.
There is a
heating tube "E06"
fault.
There is a
temperature "E07"
sensor fault.
Possible Cause
1. The water tap is not open.
2. The drain hose is put down.
3. The water inlet valve is
damaged.
1. The door is not locked well.
2. Garment is caught between
the door and the seal.
3. The door lock is damaged.
1. The drain hose is squashed or
kinked.
2. The drain pump filter is block.
3. The drainage system pipes
are blocked.
1. The water inlet valve is
damaged.
2. The connection between the
water sensor and wire is not
secure.
3. The water sensor is damaged.
1. The connection between the
motor and wire is not secure.
2. The motor is protected
because of over-heat.
3. The motor is damaged.
1. The connection between the
heating tube and wire is not
secure.
2. The heating tube is damaged.
1. The connection between the
temperature sensor and wire is
not secure.
2. The temperature sensor is
damaged.
Solutions
1. Open the water tap.
2. Hook up the hose.
3. Change the water inlet
valve.
1. Lock the door well.
2. Put the garment into the
drum.
3. Change the door lock.
1. Check the drain hose.
2. Clean the filter.
3. Check the drainage
system and clean it.
1. Change the water inlet.
2. Check the connection
and ensure it is secure.
3. Change the water sensor.
1. Check the connection and
ensure it is secure.
2. Check if the machine is
overloaded. Switch off the
machine and retry when the
motor becomes cool.
3. Change the motor.
1. Check the connection and
ensure it is secure.
2. Change the heating tube.
1. Check the connection and
ensure it is secure.
2. Change the temperature
sensor.