Draytek Vigor2100 Series User Manual page 13

Vigor2100 Series of Broadband Routers
Customer Support
Please prepare the following information as you contact your customer
support.
Product model and serial number.
Warranty information.
Date that you received your router.
Brief description of your problem.
Steps that you may take to solve it and their associated SysLog
messages.
The information of customer support and sales representatives are
support@draytek.com and sales@draytek.com, respectively.
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