2. Trouble Response Workflow
Recurrence Verification/Inspection/Repair/Information
Recurrence Verification/Inspection/Repair/Information
6. Troubleshooting
Trouble at Hospital!
Primary-Level Response (at Hospital)
Service Technician / ME
Acquisition (date, etc)
Secondary-Level Response (at distributor's office)
Acquisition (date, etc)
Tertiary-level response (at Canon Inc)
Recurrence Verification/Inspection/Repair
Completion of the Repair
Return the unit to a customer
NG
- Imaging unit
- Collected data
- Action taken
NG
- Imaging unit
- Collected data
- Action taken
2
OK
OK