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Message
BUSY/NO SIGNAL
(continued)
CHANGE
CARTRIDGE
CHECK COVER/
CART
CHECK DOCUMENT
CHECK PAPER SIZE
Chapter 13
Error Code
Cause
#018
The receiving fax
machine did not
answer within 55
seconds.
—
The toner inside the
toner cartridge may
be unevenly
distributed.
The toner cartridge
is empty.
—
The toner cartridge
is not installed
properly.
The front cover is
open.
#001
A document is
jammed in the
Automatic
Document Feeder
(ADF).
—
The size of the
paper in the paper
cassette/the
multi-purpose tray
differs from that
specified in the
PAPER SIZE setting.
Action
Contact the other
party and have them
check their fax
machine. You can
also try to send the
document manually.
For an overseas call,
add pauses to the
registered number.
Redistribute the
toner inside the
toner cartridge. See
page 13-35. If the
message remains,
replace the toner
cartridge. See page
2-31.
Replace the toner
cartridge. See page
2-31.
Make sure the toner
cartridge is installed
properly. See page 2-
31.
Close the front
cover.
Clear the document
jam. See page 13-5.
Then start again.
Set the correct paper
size in the PAPER
SIZE setting. See
pages 15-11 and
15-12.
Frequently Asked Questions
13-39
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