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Problem
The FAX-L360 will not
switch between
telephone and fax calls
automatically?
(continued)
The FAX-L360 will not
receive faxes manually?
The print quality is
poor?
13-28
Frequently Asked Questions
Possible cause
An error may have occurred
during reception.
The paper cassette/the
multi-purpose tray may be
empty.
The sending fax machine
may not send the CNG signal
that tells the incoming signal
is a fax.
You may not have pressed
the Start/Copy button before
hanging up the handset.
You may not be using the
correct paper.
The sending fax machine
may not be operating
properly.
Solution
Check the LCD display for
an error message. See page
13-38 for a listing of the
FAX-L360's error messages.
Print an activity report and
look for an error code.
See page 12-2.
Make sure the paper
cassette/the multi-purpose
tray has paper in it.
In such cases, you will have
to receive the document
manually. See page 7-10.
Always press the Start/
Copy button before hanging
up the handset.
If you hang up before
pressing the Start/Copy
button you will disconnect
the call.
Make sure the paper in the
paper cassette/the multi-
purpose tray meets the
requirements given on page
4-2.
Make a copy with your
FAX-L360. If the copy looks
all right, then your
FAX-L360 is operating
properly. Contact the sender
and have them check their
fax machine.
Chapter 13
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