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Problem
Several sheets feed
through the multi-
purpose tray at once?
(continued)
Transparencies do not
feed correctly?
The paper jams
repeatedly?
13-22
Frequently Asked Questions
Possible cause
The multi-purpose tray may
contain too many sheets.
The multi-purpose tray may
contain more than one type
of paper.
The transparencies may not
be loaded correctly.
The paper itself may be
causing the jams.
Solution
Make sure the multi-
purpose tray is not filled
past the limit. See page 2-37.
Do not force the stack into
the multi-purpose tray.
Load only one type of paper
at a time.
Make sure the paper you
use meets the requirements
for media given on page 4-2.
Let the paper run out before
you refill the multi-purpose
tray. Avoid mixing new
paper with paper remaining
in the multi-purpose tray.
Make sure you load no more
than one transparency at a
time.
Fan the paper before
loading it in the multi-
purpose tray.
This keeps the sheets from
sticking together.
Make sure the paper you are
using meets the
requirements given on page
4-2.
Chapter 13
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