FREQUENTLY ASKED QUESTIONS
While designed to be a Do-It-Yourself project, we have licensed and qualified installers
throughout the United States and Canada. Please check our Authorized Dealer Page on our
website to find an installer near you. Otherwise, a licensed electrician or local handyman can
install the system.
The AutoSlide system can be installed outdoors. It is just advised to keep it covered and out of
direct rain or snow. If the ambient temperature of the environment goes below 32F, the motor will
experience performance issues. It is always advisable to install indoors when possible.
If power is lost to the system, the motor (and lock if the unit is an iLock system) will completely
disengage. The unit will revert back to a manual door to allow for egress. If power is needed
during a power failure, ask about our back-up battery.
Every unit has a built-in Auto-Reverse safety feature. If the door hits an object or person in its
closing path, the door will automatically reverse to the opposite direction.
Yes, we offer a key switch cable that allows the unit be triggered to open or close by any
momentary relay switch. All that is needed is a momentary relay switch compatible with your
home automation system. The AutoSlide then can be triggered by your home automation
system on command. Feel free to contact us for more details.
Yes, we offer a Bluetooth module that allows your AutoSlide system to
communicate with our app on your phone or tablet. Paired with the AutoPlus Hub,
you can control your AutoSlide from anywhere in the world. Please contact a sales
representative for more information.
For a full and complete opening with a barn door or pocket door, the motor wheel
can be recessed into the wall. An additional option (for pocket doors only) is to
extend out the AutosSlide track further past the leading edge of the sliding panel
by a few inches. This may require reinforcement (e.g. a wooden block or metal
bracket).
How can I get a full automatic opening with my barn door or pocket door?
Is there anyone that can install the Auto S lide for me?
Can I install the Auto S lide outdoors?
Can I connect this to my home automation system?
Can I control this with my phone?
What if there is a power failure?
What if the door hits someone?
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Need help?
Do you have a question about the iLock and is the answer not in the manual?